Suite, 1 King Bed, Hot Tub

Reviews of Super 8 by Wyndham Ambassador Bridge Windsor ON

2 out of 5
Super 8 by Wyndham Ambassador Bridge Windsor ON
2265 Huron Church Rd, Hwy 401 & Huron Church Road, Windsor, ON

Reviews

7.2

Good

Rating 10 - Excellent. 215 out of 1000 reviews" "
Rating 8 - Good. 387 out of 1000 reviews" "
Rating 6 - Okay. 215 out of 1000 reviews" "
Rating 4 - Poor. 89 out of 1000 reviews" "
Rating 2 - Terrible. 94 out of 1000 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

ravi

Travelled with partner
Throughout the night, there was significant wind causing the windows to clatter persistently, disrupting sleep. It is imperative that the windows be promptly repaired to alleviate the disturbance.
Stayed 1 night in Mar 2024

8/10 Good

Cynthia, Mississauga

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Older hotel but kept very clean. Good for an overnight
Stayed 1 night in Mar 2024

10/10 Excellent

Sam

Business traveller
Great
Stayed 4 nights in Mar 2024

6/10 Okay

Alexander

Stayed 2 nights in Mar 2024

8/10 Good

Hugh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK, Received a complimentary minor upgrade in room with thanks.
Stayed 1 night in Mar 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Confort
Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was nice and very clean. Breakfast was good. The staff were nice. Unfortunately during the night a thief cut my bike off the rack and the back of my vehicle and stole it. The front desk clerk was very helpful in showing me the security video. If you have valuables park near the main entrance.
Stayed 1 night in Mar 2024

6/10 Okay

Dave

Business traveller
Liked: Staff & service, property conditions & facilities
Everything was fine. Staff was nice. Exterior a bit run down. Lots of people traffic past my room at all hour and when they used the ice machine opposite my door it was load.
Stayed 2 nights in Mar 2024

8/10 Good

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024

2/10 Terrible

Nicholas

Business traveller
Disliked: Staff & service
Absolutely horrible customer service please don’t stay here over priced for damage deposit and absolutely disgraceful customer service
Stayed 1 night in Feb 2024
Response from Angeli on Feb 21, 2024
Hello Sir,As per our records you didn't stay here, as it was a prepaid reservation we couldn't cancel it .Thank you Angeli

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet
Stayed 1 night in Feb 2024
Response from Angeli on Feb 21, 2024
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Super 8 in the near future.

10/10 Excellent

Tanis

Travelled with partner
Clean rooms, helpful front desk
Stayed 1 night in Feb 2024

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Angeli on Feb 5, 2024
Thank you for choosing us for stay. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Super 8 in the near future.

8/10 Good

rick

Plain but lean
Stayed 1 night in Feb 2024
Response from Angeli on Feb 5, 2024
Thank you for choosing us for stay. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Super 8 in the near future.

8/10 Good

Rojin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Angeli on Jan 29, 2024
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Super 8 in the near future.

6/10 Okay

sue

Travelled with family
Good
Response from Angeli on Jan 29, 2024
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Super 8 in the near future.

10/10 Excellent

Jose, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Angeli on Jan 29, 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us. We hope you’ll visit us again soon.

8/10 Good

Pamela

Stayed 1 night in Jan 2024
Response from Angeli on Jan 18, 2024
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Super 8 in the near future.

10/10 Excellent

Tanis

Travelled with family
Liked: Amenities
Hotel very clean, front desk staff friendly and helpful
Stayed 1 night in Jan 2024
Response from Angeli on Jan 9, 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us .We hope you’ll visit us again soon.

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Queen bed/mattress was smaller than described. It’s at best a twin bed.
Stayed 1 night in Jan 2024
Response from Angeli on Jan 8, 2024
Thank you for taking a moment to share your experience at Super 8. Our team is so glad tohear that you enjoyed, I don't know why you felt the beds were smaller but our bed size is standard queen. We look forward to seeing you again soon.

8/10 Good

Susan

Travelled with partner
Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Angeli on Jan 8, 2024
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Super 8 in the near future.

4/10 Poor

Marissa

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Angeli on Jan 3, 2024
We appreciate your taking the time to leave a comment, We hope you give us another chance soon, so we can share a more positive experience.

2/10 Terrible

Linda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Long check in with no place to sit in the lobby. Room was ok- fridge sounded sick- like a diesel engine. Noise at night was terrible. New Year’s Eve. Called down to front desk at 2:30 to complain, and I was told there was no one in the hallways according to the cameras. Yelling and running didn’t stop until well after 3:30 am. Will not be booking here again. Breakfast room full, it’s very small. Not worth the money to stay here.
Stayed 1 night in Dec 2023
Response from Angeli on Jan 3, 2024
We’re sorry to hear about this issue. Please give us another chance to prove ourselves sometime soon.

6/10 Okay

Anney

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Angeli on Jan 3, 2024
Thank you for recent review. We hope to see you again in the near future.

10/10 Excellent

David

Stayed 1 night in Dec 2023
Response from Angeli on Jan 3, 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us at Super 8. We hope you’ll visit us again soon.

10/10 Excellent

Suha

Stayed 1 night in Dec 2023
Response from Angeli on Jan 29, 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us. We hope you’ll visit us again soon.

8/10 Good

Yash

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Angeli on Feb 5, 2024
Thank you for choosing us for stay. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Super 8 in the near future.

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Response from Angeli on Feb 12, 2024
Thank you for choosing us for stay. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Super 8 in the near future.

4/10 Poor

Jean

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No me gustó las instalaciones ni lo pequeño del comedor
Stayed 1 night in Dec 2023
Response from Angeli on Jan 3, 2024
Thank you for providing us with your valuable feedback.

6/10 Okay

Muhammad

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Gm on Dec 21, 2023
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Super 8 in the near future.

2/10 Terrible

Hamza

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
i request for room service the second day of my stay and they never came, i’ve contacted them 3 times and the 4th time the person at the front desk told me it was too late for that.
Stayed 2 nights in Dec 2023
Response from GM on Dec 19, 2023
We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.

10/10 Excellent

Rupinder, St. Louis

Quick easy clean
Stayed 1 night in Sep 2023
Response from Angeli on Dec 19, 2023
Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us at Super 8. We hope you’ll visit us again soon.

2/10 Terrible

Mateo

Stayed 1 night in Dec 2023
Response from GM on Dec 18, 2023
Thank you for providing feedback, but our record indicates your reservation was cancelled, as your credit card was invalid.

2/10 Terrible

Shawn

Stayed 1 night in Dec 2023
Response from gm on Dec 18, 2023
Thank you for taking the time to give us a review. We sincerely apologize about the issues youexperienced. We hope you’ll visit us again soon.

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to get to the Ambassador bridge and border
Stayed 1 night in Dec 2023
Response from GM on Dec 20, 2023
Thank you for sharing this positive review. We appreciate our location, just as much as you do. We hope you’ll stop by again soon when you’re in the neighborhood.

8/10 Good

Hoang T

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Angeli on Dec 12, 2023
Thank you for providing feedback on your recent experience at Super 8.We look forward to seeing you again soon.

8/10 Good

Chris

Travelled with family
Very clean s as nd would recommend
The room was very spacious and clean. The bathroom was also very clean. The beds were a little hard. We would definitely return again and hopefully get a more comfortable bed
Stayed 3 nights in Dec 2023
Response from Angeli on Dec 12, 2023
Thank you for providing feedback on your recent experience at Super 8. We take pride inproviding a clean and comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.

6/10 Okay

Anne

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We booked thru Expedia but got a call the morning of our check in, which I could not answer because I was at my aunt’s funeral. After the funeral I called Super 8 back to be told our credit card would not work so they cancelled our booking. Everything was correct and the card worked fine when we arrived and earlier that morning. So we don’t get our Expedia points. Sounds suspicious to me.
Stayed 1 night in Dec 2023
Response from Angeli on Dec 11, 2023
Thank you for recent review.

2/10 Terrible

Mustapha

Disliked: Cleanliness, staff & service, property conditions & facilities
I tried to cancel literally 2 mins after I booked it on Expedia , because I need it it for that night, they said I wasn’t able to check in untill 12 noon , that was 8 hours later , I told them at the front desk , to cancel it and I hey refused , call Expedia and they told the hotel refuse the cancellation and charged me anyways, T wasn’t like it was last minute, I will never use Expedia again
Stayed 1 night in Dec 2023
Response from GM on Dec 11, 2023
Thank you for recent review. Our cancellation policy is mention when you made booking.

10/10 Excellent

Maksims

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Angeli on Dec 6, 2023
Thank you for sharing a review of your recent experience. Our team here at Super 8 is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

8/10 Good

Paras

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2023
Response from Angeli on Dec 6, 2023
Thank you for providing feedback on your recent experience at Super 8. We take pride inproviding a clean and comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.

10/10 Excellent

Paras

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2023
Response from Angeli on Dec 6, 2023
Thank you for taking a moment to share your experience at Super 8. We are so pleased to hear you found everything to your liking. We look forward to welcoming you back again soon.

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service
Fine location and hotel for the price.
Stayed 1 night in Nov 2023
Response from Angeli on Dec 1, 2023
Thank you for sharing your stay experience with the rest of our travelers.

8/10 Good

Oladipupo

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Angeli on Nov 30, 2023
Thank you for your stay with us and your positive review. We look forward to welcoming you back soon.

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accomodating check in. Lots of parking. Shower is accessible with a wheelchair if needed.
Stayed 1 night in Nov 2023
Response from Angeli on Nov 29, 2023
I’m so glad you enjoyed your stay. It is wonderful to know that you found our rooms comfortable and our associates friendly. Your review and recommendation are welcomed and appreciated. Thank you for staying with us.

8/10 Good

Cory

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Angeli on Nov 29, 2023
Thank you for taking a moment to share your experience. We are so pleased to hear you found everything to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Akbar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property and good staff.
Stayed 1 night in Nov 2023
Response from Angeli on Nov 29, 2023
Thank you for sharing a review of your recent experience. Our team here at Super 8 is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

10/10 Excellent

Son of

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Nov 2023
Response from angeli on Nov 24, 2023
Thank you for sharing a review of your recent experience. Our team here at Super 8 is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

10/10 Excellent

Chavonne

Liked: Cleanliness, property conditions & facilities
It was perfect for what we needed
Stayed 1 night in Nov 2023
Response from gm on Nov 21, 2023
Thank you so much for taking the time to leave an excellent rating. We look forward to seeing you again soon.

2/10 Terrible

Jillian

Stayed 1 night in Nov 2023
Response from GM on Dec 11, 2023
Thank you for recent review. But as per my records your reservation was cancelled.