Aerial view

Reviews of The Inn at Mount Snow

2.5 out of 5
The Inn at Mount Snow
401 Route 100, West Dover, VT

Reviews

8.8

Excellent

Rating 10 - Excellent. 145 out of 265 reviews" "
Rating 8 - Good. 77 out of 265 reviews" "
Rating 6 - Okay. 30 out of 265 reviews" "
Rating 4 - Poor. 10 out of 265 reviews" "
Rating 2 - Terrible. 3 out of 265 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

mario

Stayed 1 night in Mar 2022

10/10 Excellent

Julianne

Travelled with group
Liked: Cleanliness, staff & service, amenities
Definitely recommend! Character and perfect place to stay for a ski/snowboard trip.
Stayed 2 nights in Mar 2022
Response from Sam on Mar 9, 2022
Thank you! So glad you enjoyed your trip! We hope to see you again soon.

6/10 Okay

Javier

Travelled with partner
Liked: Cleanliness
Sam was very accommodating the day we arrived. The property is close to the mountain so it’s convenient. The breakfast they serve is not what it used to be. Basically bread and a handful of other things. The staff was not around during breakfast time to help with anything we needed. The room we stayed has seen better days. The water was coming out yellow the second day, they mentioned it was because of being well water. Overall experience was ok. It has definitely changed for the worse since we were last there.
Stayed 2 nights in Feb 2022
Response from Sam on Mar 9, 2022
Hi Javier! Thanks for you review. So sorry about the water. Yes, it is well water and with all the people here for the powder storm we think the system was overwhelmed. The water is tested regularly. Also, during breakfast I was in the common area. There is also a bell to ring by reception if you need help with anything. We hope you will come back again!

8/10 Good

Hayley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This property was in a very convenient location. It was close to the MOOver shuttle stop, ski rental store, Snow Barn (nightlife) and provided breakfast in the morning. Very no frills but gets the job done. The building is old, so at times other guests could be heard talking and walking around. Would stay here again.
Stayed 3 nights in Feb 2022
Response from Sam on Feb 24, 2022
Thanks! Hope to see you again soon.

10/10 Excellent

David

Stayed 3 nights in Feb 2022

10/10 Excellent

christie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the inn was cute and quaint. the innkeeper, sam, was super sweet and helpful! we loved our stay and will definitely go again when we return to mount snow. also, if you’re skiing, it’s very convenient to get to the slopes. a shuttle runs door to door from the inn to the base lodge every 15 minutes! such a perfect place.
Stayed 2 nights in Feb 2022
Response from Sam on Feb 24, 2022
Thank you so much!! Hope to see you guys again soon.

8/10 Good

beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and homey inn with comfortable surroundings. Only drawback is the walls are paper thin and I could hear snoring from another guest on the last night of my stay.
Stayed 3 nights in Feb 2022
Response from Sam on Feb 9, 2022
Thank you! Sorry about the snoring. Hope you come again soon!

8/10 Good

Morgan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and cozy. relax by the fire, play pool, or a game. We were there just for the weekend, but it was a nice mountain in close to the mountain and resaurants.
Stayed 2 nights in Feb 2022
Response from Sam on Feb 8, 2022
Thanks for staying with us, Morgan. Hope to see you again soon!

6/10 Okay

Bryan

Liked: Staff & service
Disliked: Cleanliness, room comfort
big oof
It's cheap, close to the mountain, and the staff is lovely. But the place is dirty, the walls are paper thin with cracks (I could hear each word of our neighbors spoken conversation). The heat is set by floor and our window didn't open. There was a used tissue in a drawer in our room. I slept poorly as the heat turned me into jerky, and I'm pretty sure I left with new allergies. Maybe this is what you get for $125/night, but I'm lucky if my date ever travels with me again. Staff was lovely!
Stayed 2 nights in Jan 2022
Response from Sam on Feb 3, 2022
Hello Bryan. We apologize, our cleaning crew must have overlooked that. We will remind them of our inn's expectations. We took a look at the window and it seems someone jammed it by trying to open it without unlocking it. We will have it fixed. Thank you for the kind words about our staff.

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Inn with outstanding service and transportation to the mountain. We would stay again and this would be our first choice.
Stayed 2 nights in Jan 2022
Response from Sam on Jan 31, 2022
Thank you!! Glad you enjoyed your stay. We hope to see you again soon!

6/10 Okay

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
This is a relatively inexpensive and satisfactory place to stay at Mt Snow. It is dated and tired, but clean and quiet and the staff were friendly. The breakfast is very basic. There is a Moover stop behind the property. No daily cleaning service.
Stayed 3 nights in Jan 2022
Response from Sam on Jan 18, 2022
Thank you. Once the pandemic subsides we will be return to doing our daily cleaning service. We hope to see you again soon.

10/10 Excellent

Jeffrey

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and clean if not too modern. Friendly staff
Stayed 2 nights in Jan 2022
Response from Sam on Jan 13, 2022
Thank you Jeffrey! We hope to see you again soon.

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great location related to the mountain. Rooms bit outdated but no complaints based on price
Stayed 2 nights in Jan 2022
Response from Sam on Jan 10, 2022
Thanks Brian! Hope to see you again soon.

10/10 Excellent

Jodi

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021
Response from Sam on Jan 5, 2022
Thank Jodi! Hope you see you again soon.

8/10 Good

Jose, Riverside

Travelled with partner
Liked: Staff & service, amenities
Great location. Great service. Property outdated in some areas.
Stayed 4 nights in Dec 2021
Response from Sam on Jan 2, 2022
Thank you. Hope to see you again soon!

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and clean.
Stayed 1 night in Dec 2021
Response from Samantha on Dec 21, 2021
Thank you and we hope to see you soon.

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super nice and there was a fire place you can hangout around at night which was cool. Its super close to alot of restaurants and breakfast is included 👍
Stayed 1 night in Mar 2020
Response from Sharon and Bill Whilden, Innkeeper on Mar 13, 2020
Thank you we want you to have fun.

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Sharon and Bill Whilden, Innkeeper on Mar 3, 2020
Thank you for your review,and that your stay was comfortable. Hope that we will see you again in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place and location. It has a great view of Mount Snow Place has very comforting feelings with cozy Breakfast area with great view
Stayed 1 night in Feb 2020
Response from Sharon and Bill Whilden, Innkeeper on Feb 25, 2020
Thank you very much. We are glad you enjoyed your stay. We will see you next time.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff always available for questions. Just perfect.
Stayed 3 nights in Feb 2020
Response from Sharon and Bill Whilden, Innkeeper on Feb 24, 2020
So glad you enjoyed your stay. We thrive to make sure our guest are comfortable. Thank you

4/10 Poor

Carmelo

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Sharon and Bill Whilden, Innkeeper on Feb 23, 2020
Sorry You did not enjoy your stay. We wok hard to improve.

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
Stayed 2 nights in Feb 2020
Response from Sharon and Bill Whilden, Innkeeper on Feb 23, 2020
Thanks Heidi. See you next time

8/10 Good

Michele, Reading

Travelled with group
Liked: Cleanliness, staff & service
Clean rooms and good breakfast. Beds were comfortable and we really liked sitting by the fireplace having happy hour with a beautiful view of the mountain! Management is very accommodating. Thank you!
Stayed 2 nights in Feb 2020
Response from Sharon and Bill Whilden, Innkeeper on Feb 23, 2020
Thank you, glad you had a good time. See you next time.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice friendly hosts
Stayed 2 nights in Nov 2019
Response from Sharon and Bill Whilden, Innkeeper on Feb 22, 2020
Thank You Kenneth, enjoy your stay

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Sharon and Bill Whilden, Innkeeper on Feb 19, 2020
Glad you enjoyed your stay. If we can help you in future for reservations please feel free to call. Have a nice summer.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the common area. Beautiful view of the mountain as well as a big spacious deck. Very pleased with the shuttle to the mountain as well.
Stayed 3 nights in Feb 2020
Response from Sharon and Bill Whilden, Innkeeper on Feb 19, 2020
So glad to her you had a pleasant stay. Hope to see you in the future. Have a nice summer.

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was nice and helpful, great location for getting to the mountain.
Stayed 3 nights in Feb 2020
Response from Sharon and Bill Whilden, Innkeeper on Feb 22, 2020
Thank you

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The manager was super friendly. We had a wonderful suite. We have great access to the mountain
Stayed 3 nights in Feb 2020
Response from Sharon and Bill Whilden, Innkeeper on Feb 19, 2020
Glad to hear your enjoyed to your suite. If we can help you in the future with any type of reservations please give us a call. Have a nice summer.

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Sharon and Bill Whilden, Innkeeper on Feb 12, 2020
Thanks Matt see you next time.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Highly recommend! Very clean, lovely innkeepers, great fireplace, sitting area, pool table. Great to relax post skiing. Wonderful morning breakfast. My Mount Snow go to!
Stayed 1 night in Feb 2020
Response from Sharon and Bill Whilden, Innkeeper on Feb 12, 2020
Thank you, see you next time.

10/10 Excellent

Kurt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to the mountain, clean, friendly!
Stayed 2 nights in Jan 2020
Response from Sharon and Bill Whilden, Innkeeper on Feb 7, 2020
So glad to hear you enjoyed your stay with us. Hoping if your in the area again you will give us call. Once again thank you.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020
Response from Sharon and Bill Whilden, Innkeeper on Feb 7, 2020
So glad to hear you enjoyed your stay with us. If your in the area again that you will give us a call. Love to have you.

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place to stay at in West Dover Vt.
It is a wonderful place to stay. They helped us in every way that they could
Stayed 1 night in Jan 2020
Response from Sharon and Bill Whilden, Innkeeper on Feb 3, 2020
Thank you Brenda. See you next time.

8/10 Good

Verified traveller

Liked: Cleanliness
Beautiful views of mount Snow Ski area. Only 1/2 mile drive to mountain.
Stayed 1 night in Jan 2020
Response from Sharon and Bill Whilden, Innkeeper on Jan 29, 2020
Thank you, we strive to get better.

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 1 night in Jan 2020
Response from Sharon and Bill Whilden, Innkeeper on Jan 21, 2020
Thank you we are improving as fast as we can.

10/10 Excellent

Carol, Somers,NY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Accommodating. Close to Mountain. Comfortable cozy environment. Needs an update on furniture. Would like a hot tub outside...views are beautiful
Stayed 2 nights in Jan 2020
Response from Sharon and Bill Whilden, Innkeeper on Jan 21, 2020
Thank you, we are working on improvements

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Sharon and Bill Whilden, Innkeeper on Jan 7, 2020
THANK YOU

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay
Very friendly and accommodating couple, they are running this place. Great advantage of this hotel is very close to the mountain, a shuttle pick up right at the door, no parking worries. Room was nicely warm, propane fireplace in the room, great slopes view, ask for room number 15. I enjoyed my stay, definitely will come back.
Stayed 1 night in Dec 2019
Response from Sharon and Bill Whilden, Innkeeper on Dec 27, 2019
Thank you Natalia, it was a pleasure to meet you. I hope you have smooth sailing. Thanks Bill and Sharon

10/10 Excellent

daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A clean, quiet, and homey kind of place. Looking forward to staying there again.
Stayed 2 nights in Dec 2019
Response from Sharon and Bill Whilden, Innkeeper on Dec 17, 2019
We also having you as a guest. Making our guest is our number one job making people happy. Enjoy to seeing you again. Happy Holidays

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Sharon and Bill Whilden, Innkeeper on Dec 17, 2019
Thank you glad you had fun.

10/10 Excellent

LISA

Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room and friendly staff. Place is older and walls are pretty thin but for the price (with decent continental bkfast included) and location a great choice for crashing between days of skiing.
Stayed 1 night in Dec 2019
Response from Sharon and Bill Whilden, Innkeeper on Dec 7, 2019
Glad you had a great time, hope that if your in the area again you will come stay with us. Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very good price, clean, good location,friendly staff
Stayed 1 night in Dec 2019
Response from Sharon and Bill Whilden, Innkeeper on Dec 7, 2019
Hope your stay at The Inn at Mount Snow was up to standards. Have a Happy Holidays.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2019
Response from Sharon and Bill Whilden, Innkeeper on Dec 6, 2019
Thank you for your stay at the Inn at Mount Snow, we were happy to have you as a guest. Happy Holidays.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Sharon and Bill Whilden, Innkeeper on Dec 6, 2019
We enjoyed having you as a guest, and that if your in the area again please feel free to call. Happy Holidays.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
I love supporting family-owned resorts and The Inn was especially great. Clean, comfortable and with vintage feel. The hosts are super welcoming and the view of Mt Snow from their patio is also incredible. Would highly recommend The Inn to everyone.
Stayed 1 night in Oct 2019
Response from Sharon and Bill Whilden, Innkeeper on Nov 26, 2019
We enjoyed having you as a guest at The Inn t Mt Snow, We are glad that it was a comfortable stay. Hope that if you are in the area again the door is always welcomed

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Sharon and Bill Whilden, Innkeeper on Nov 26, 2019
Thank you for staying with at The Inn at Mount Snow, and hope to see you again.

8/10 Good

Duane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Sharon and Bill Whilden, Innkeeper on Nov 26, 2019
Thank you for staying with us at The Inn at Mount Snow, and if you are in the area the doors are always open.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very nice couple running this inn. Warm welcome upon arrival. Nice and clean. But needs upgrades. Bed not too comfortable. Fixtures in bath room on the older side. Furniture in room needs upgrading. Breakfast just enough to get you started on your day. Good coffee.
Stayed 1 night in Oct 2019
Response from Sharon and Bill Whilden, Innkeeper on Oct 13, 2019
Thank you for your review, we are working on the upgrades, it does take time. We hope to see you again.