Thank you for your rating, we hope to see you again.

Laura, Our staff enjoys interacting with all of our guests and making sure our guests have a clean comfortable stay.

Ellen,Thank you for choosing the Holiday Inn again, and we look forward to seeing you again.

Thank you for choosing the hotel, and yes we not accept dogs. We use two floors so we have over 50 percent rooms non pet rooms.

Paul,Thank you for your rating.

Serge,Thank you for your comment, we hope to see you again.

Thank you for your comments, we are happy to hear you enjoyed your stay. We typically keep the temp in our pool to about 82 degrees.

Thank you for your comments about the clean hotel and friendly staff.

Claire,Thank you for your rating, we hope to see you again.

John,Thank you for your comments. We do have a new storage facility being built next door as the area is growing more than most. They typically do not start to early or work late.Thank you

David,Thank you for telling about your stay, and we are happy to hear breakfast was great. Our a la carte service is one of the best in the area.

Thank you Raye, we hope to see you again.

Carol,Sounds like you stayed in one of our king feature rooms, the room are very spacious and the ottoman pulls out into an extra bed, the kids love this room.

Kathleen,Thank you for your rating, we hope to see you again.

Thank you for your rating, we apologize we did not meet your expectations. We hope that you give us another chance so we can show you our normal service

Thank you for your comments on our rooms and people. We hope to see you again.

Kathleen, Seems like you had a great stay. We want to thank you for your comments and hope to see you again.

Matthew,Thank you for mentioning our staff, without these outstanding individuals, we would be just another hotel.

John, Thank you for comments, we will make sure to work with the clerk that checked you in.

Stephen,Thank you for your score.

Sandra, thank you for your great comments, we enjoy great guests as yourself, and hope to see you again.

Thank you for your review and we hope to see you again.

Marcie,We apologize for the issues and hope we can assist you in the future.

Thank you for your rating, we hope to see you again.

Thank you for your rating we hope to see you again.

Thank you for the kind words, we are happy you enjoyed your stay.

Thank you for your comments and we hope to see you again.

Debra, Thank you for your rating, we hope to see you again.

Mary,Thank you for your comments, we are happy to provide you with great customer service.

Thomas,Thank you for your comments, the hotel strives to make everyone's stay as comfortable as possible.

Jacques,Thank you for the review, we hope to see you again.

Karen,Thank you for the kind words about our hotel, we hope to see you again.

Leigh,Thank you for noting your experience with the staff.

Mary,We like to thank you for your review, and hope to see you again.

Jessica,Thank you for your comments. We are glad you took advantage of the bar area. We also serve breakfast and dinner in our restaurant located in this same area.

Joe,Thank you for your review. The staff enjoys making sure everyone's staff is clean and comfortable.

Lisa,Thank you for your comments. We will make sure to share with the staff members. We did go through a renovation just a little over two years and replaced all mattresses. We are sorry to hear about that experience.

William,Thank you for your taking the time to review your stay. we apologize for the issue with breakfast. We do offer a bed and breakfast rate that typically is 5.00 more than the standard rate, but because you book through a third party it make it more difficult. When staying with Holiday Inn's versus another limited service hotel, the limited service does offer a premade breakfast, whereas we are full service and our breakfast is a la carte and would cost 10-15 unless you purchase the bed and breakfast rate.

Thank you we are glad you enjoyed your stay.Holiday Inn

Mark, We are happy to hear you found the hotel as a good place, we hope to see you again.

Cynthia, Thank you for your comments and thank you for choosing the Holiday Inn. We will share your comments with the staff.

Nicole, Thank you for your comments, we are happy you enjoyed your stay and the local area. Thank you for choosing the Holiday Inn, Winchester VA.

Donald, thank you for the kind words. The Holiday Inn, Winchester VA, recently went through renovations and the staff enjoyed keeping things clean, for this we applaud the staff. We hope to see you again.

I apologize for your issue. The reservation does show it was booked through Expedia not Holiday inn. However after researching the notes, Expedia did not make any comments about your early morning arrival. We do apologize on behalf of Expedia.

Thank you Thomas. We want to thank you for your comments and hope to see you again.

Thank you for your feedback Mary. I am pleased to see that you enjoyed your stay here with us. We hope that you will choose to stay with us again in your future travels. Stay safe and healthy!