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Dolphin Hotel – Avis

3 out of 5
Dolphin Hotel
High Street, Wincanton, England

Avis

7,4

Bien

Note de 10 – Excellent, d’après 23 avis sur 117." "
Note de 8 – Bien, d’après 59 avis sur 117." "
Note de 6 – Acceptable, d’après 18 avis sur 117." "
Note de 4 – Médiocre, d’après 8 avis sur 117." "
Note de 2 – Terrible, d’après 9 avis sur 117." "

8,0/10

Propreté

8,0/10

Service et personnel

8,6/10

Commodités

7,2/10

État et installations de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 – Bien

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en octobre 2019

10/10 – Excellent

Fiona

Voyage de couple
Points forts : Commodités
The rooms are very clean, staff friendly and welcoming
Séjour de 1 nuit en avril 2024

6/10 – Acceptable

Ajay

Points faibles : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en mars 2024

6/10 – Acceptable

Hayley

Points forts : Service et personnel, état et installations de l’hébergement
Stop over for long journey home from Cornwall, stayed in a family room - 1 adult & 2 kids but given 1single & 1double. Was ok but not ideal. Room was dusty & in need of good clean under beds & behind furniture, hanging cobwebs. The shower door was hanging off although could still use. Decor very drab which added to dated feel of the room. Whilst the beds were comfy the pillows were flat. Lots of tea & coffee supplied, great tv with choices for kids. Had an evening meal, food was great although had to move as from garden as the language from younger drinkers was a shocker and the kids felt v uncomfortable hearing it. Not really an issue with the owners but a local pub with a young crowd so something to be mindful of if travelling with kids. Overall we enjoyed our stay, owners were lovely as was the food, and ok value for money.
Séjour de 1 nuit en juin 2023

8/10 – Bien

Konstantina

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en avril 2023

8/10 – Bien

Helen

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en avril 2023

8/10 – Bien

K

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good stay
Friendly and helpful staff, and allowed us an early check in to the room early as we were going to a wedding. Room was rather small and only had a skylight, no "proper" window but we didn't spend much time in the room. Small shower room, but the shower itself was great. Good breakfast.
Séjour de 1 nuit en mars 2023

8/10 – Bien

Mark

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en janvier 2023

10/10 – Excellent

alison

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
lovely place very friendly and helpful staff eould definitely recommend
Séjour de 1 nuit en décembre 2022

8/10 – Bien

David

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Warm welcome
Hotel staff couldn’t have been friendlier or more helpful
Séjour de 1 nuit en septembre 2022

8/10 – Bien

Voyageur vérifié

Points forts : Service et personnel, état et installations de l’hébergement
Room was a little small, but it was adequate for the first be night stay. Generally clean but nothing too special. Would go back. Pub meal was excellent. We had the steak and can thoroughly recommend it!
Séjour de 1 nuit en septembre 2022

2/10 – Terrible

Sam

Voyage d’affaires
Points forts : Propreté, service et personnel
Points faibles : Confort de la chambre
Avoid
Shower point blank did not even turn on in my room, pillows were basically empty pillow cases and the mattress so thin I could feel each individual slat of timber through the mattress, worst spent 65 pounds of my life.
Séjour de 1 nuit en juin 2022

10/10 – Excellent

Geraldine

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Lovely quaint old coaching inn, rooms where clean and tidy, staff very obliging, could of had a more varied evening menu, but wasn’t a problem.
Séjour de 1 nuit en juin 2022

8/10 – Bien

I

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
A comfortable place to stay, clean, tidy with friendly service and a good hearty breakfast
Séjour de 1 nuit en avril 2022

10/10 – Excellent

Oliver

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Quirky old building, tho on good repair. Staff very friendly, engaging and helpful. No hot water from the sink tap.
Séjour de 1 nuit en mars 2022

4/10 – Médiocre

Roumilla

Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en mars 2022

8/10 – Bien

Paul

Séjour de 1 nuit en mars 2022

8/10 – Bien

James

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Clean room, comfortable bed. Good breakfast.
Séjour de 1 nuit en septembre 2021

8/10 – Bien

Paul

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en août 2021

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en juin 2021

10/10 – Excellent

G

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Proper Hotel
Great friendly staff. Very welcoming and nothing too much trouble. Good wholesome food at a very reasonable price. Good wi-fi easy parking outside after 5pm
Séjour de 1 nuit en mai 2021

10/10 – Excellent

Steven

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en octobre 2020

8/10 – Bien

David, Solihull

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great welcome, staff very friendly large comfortable room, nice and clean. Pub wasn’t doing food on Sunday.evening but said we could get a takeaway and eat in the pub. Although we eat at the Nog Inn just down the road. The breakfast the next morning was superb
Séjour de 1 nuit en octobre 2020

8/10 – Bien

k

Voyage en famille
Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 1 nuit en août 2020

8/10 – Bien

Mark

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Just a good basic stay, with tasty pub food
Very clean, tidy & well presented room. The bathroom maybe a little bit dated, but clean and everything worked well. Lots of hot water, which is always a great thing! The pub areas are well-used and busy, a typical busy pub atmosphere. The food is hearty, well prepared and tasty, and the beer well-kept. Excellent buffet breakfast with delicious bacon, sausages and choice of healthier options if you preferred. The staff, I couldn't praise enough for their friendly helpfulness. The Dolphin isn't the most modern, or the best equipped hotel, but it is clean, friendly and offers good food. I enjoyed my stay very much and will definitely stay again if I'm in the area.
Séjour de 1 nuit en mars 2020

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lovely old inn with friendly staff and good food. Comfortable beds and breakfast was really good, nothing was too much trouble. We will definitely visit and stay again.
Séjour de 2 nuits en décembre 2019

8/10 – Bien

Voyageur vérifié

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice place in a quite village Staff is amaizing Breakfast is great Would stay again
Séjour de 4 nuits en novembre 2019

8/10 – Bien

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly staff ,clean room ,comfy bed . And a very nice breakfast ,decent sausage and bacon. It was all self-service ,but ideal for what we needed .pleasant stay 😁
Séjour de 1 nuit en septembre 2019

2/10 – Terrible

Voyageur vérifié

Voyage en famille, Voyage d’affaires
Points faibles : Propreté
The Dolphin Hotel-was dirty! We left! We did not get the room we booked as apparantly they don’t have rooms with 2 double beds as asvertised!
Séjour de 1 nuit en septembre 2019

8/10 – Bien

Voyageur vérifié

Séjour de 1 nuit en juillet 2019

6/10 – Acceptable

Voyageur vérifié

Voyage de couple
Points forts : Service et personnel
Points faibles : Propreté
Too noisy and could be cleaner... Food was good though.
Séjour de 1 nuit en juillet 2019

8/10 – Bien

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nothing it was all good just what we were hoping for.
Séjour de 1 nuit en juin 2019

8/10 – Bien

Voyageur vérifié

Séjour de 1 nuit en mai 2019

10/10 – Excellent

Steve

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good stay
Prompt and friendly when I arrived. The room was large and comfortable. Good selection of teas and coffee in the room. As usual, the shower was sufficient. Good Wifi signal. Plenty of parking space in the car park. Breakfast is buffet style; cereals and cooked, plus some fruit. My room overlooked the courtyard but it was very quiet.
Séjour de 2 nuits en avril 2019

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2019

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, service et personnel
Séjour de 1 nuit en janvier 2019

2/10 – Terrible

Voyageur vérifié

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Room had been left unattended, with window 4 inches open (it was only 3degrees outside) the radiator was off. They refused outright to provide a better room. All bedding was cold and I had to sleep with my coat on the bed for extra warmth. It took over 90 minutes to get comfy. The room is above a small courtyard, where there is a yellow floodlight. This sends a significant amount of light pollution, so whilst a blind was provided, I had to establish a makeshift blind to reduce the light coming in the room. The hotel shows many signs of inadequate investment. The room I was in, the bathroom door would not close completely, the windows were drafty, the floors are soft and creak. The hot tap was inadequately tightened. The fan dirty and partially blocked. Breakfast was unapatising, bland, greacy and out of the 1980 s.
Séjour de 1 nuit en décembre 2018

6/10 – Acceptable

Hannah

Séjour de 1 nuit en juillet 2018

2/10 – Terrible

Martin

Points faibles : Service et personnel, état et installations de l’hébergement
No thank you
Noise until late it's a rough old place were the locals like to drink. Not my type of place
Séjour de 4 nuits en juillet 2018

2/10 – Terrible

Margaret

Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
I have photographs to prove how dirty the hotel was. Ceiling Brown with damp. Paintwork dirty. If I could have moved elsewhere I would not have stayed. I would hope you will reply to this message as I always book with you but would be hesitant to do so in the future
Séjour de 1 nuit en juillet 2018

2/10 – Terrible

Voyageur vérifié

Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Hotel from hell.
My wife and I booked here for 2 nights, we are both pensioners and have travelled extensively throughout the UK, this was the worst experience we have ever had and totally ruined our weekend break and I really don’t know where to start! Let’s try, room 15, tiny, box room that should not even be used for single occupancy never mind a double, no wardrobe or dresser for storage, we lived out of suitcase, no coat hangers, no seats, no windows! There was a skylight which we had no control over; this was covered in bird droppings! Shower/toilet room smelled of urine, carpet was dirty, second night we were kept awake till 2am by loud music, we weren’t sure whether this was downstairs or an adjacent building but as I say we couldn’t close the skylight to dim the noise, but even if we had closed it we would have been too hot. TV remote was filthy; we bought some antibacterial wipes ourselves to clean this, room door closed with Yale lock but we were unable to ‘lock it’ as this was broken. Toilet macerator was noisy and constantly making ‘rumbling noises’ which we did not understand at first. The only thing that appeared to be acceptable was the bed linen ‘appeared’ to be clean. We wanted to book into another establishment but all were full due to social events planned over the weekend. We did not complain because to be honest we were in a state of shock and though we’d just soldier on and look forward to getting home.
Séjour de 2 nuits en juin 2018

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en mai 2018

10/10 – Excellent

Lynette

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

8/10 – Bien

Voyageur vérifié

Points forts : Service et personnel
Dolphin Hotel
The hotel is rather tired and is basic but the staff friendly and helpful.
Séjour de 1 nuit en novembre 2017

8/10 – Bien

Graham

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2017

10/10 – Excellent

Janet, coventry

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good hotel
Room was clean and comfortable. Meal in the restaurant was excellent. Breakfast was all you could eat and it was also very good
Séjour de 1 nuit en octobre 2017

8/10 – Bien

Steve

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Improvement
Good clean room. Tea/coffee making facilities. Show hot and strong. Very good breakfast
Séjour de 1 nuit en septembre 2017

8/10 – Bien

Voyageur vérifié

Points faibles : État et installations de l’hébergement, confort de la chambre
A few days in the west country
Staff very friendly. Mattress was thin and not very comfortable. Constant hum from refrigeration unit outside window. Shower temperature was not adjustable (unless put onto Eco setting so nearly cold and water dribbling) - boiling hot to the point of scalding!! Breakfast was self service and adequate. Be careful when driving through into the courtyard car park - very tight!
Séjour de 4 nuits en août 2017

6/10 – Acceptable

Ian, UK

Points forts : Propreté, service et personnel
Wincanton town centre
Close to centre of Wincanton's shops, pubs, restaurants, etc
Séjour de 1 nuit en juillet 2017

8/10 – Bien

pearl, bishops stortford, Herts

Points forts : Propreté, service et personnel et confort de la chambre.
A good hotel for a overnight stop off.
We were pleasantly surprised after reading some reviews. We stopped here on the way back from Cornwall to break up our journey. We had a meal in the evening that was very nice, the only thing was we were the only people in the resuarant. The breakfast the next morning was very good, but could have been warmer.
Séjour de 1 nuit en juillet 2017