Ratings based on 292 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, great breakfast, convenient location

Posted 19-Feb-2015
All was well except the hot tub wasn't working about half way through our 5 day stay.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Charlotte

Disappointed b/c of high reviews; great cust. svc.

Posted 17-Feb-2015
Pros: Cust. Service was outstanding. Location was perfect for us (close to beach and restaurants!) Room amenities were great as was hot coffee!
Cons: Helping showers get hotter faster. More improved, fresher tasting breakfast. ensuring workers check hot tub/pool regularly to foresee breakdowns.
Location: Great location! Really close to beach and restuarants!
My wife and I spent our Valentine's weekend in this hotel and were super excited about the overwhelming reviews (great price and great reviews are hard to come by). This hotel met some, but not all, of our already high expectations. PROS: First of all, the service was fantastic; the first young lady that helped us that sunday was very pleasant and friendly, and even called our room to make sure everything was ok. Wow! Joe was awesome (smiling too!); overall customer service was fantastic. My wife loved the soft, comfy bed but I had a hard time sleeping b/c I prefer firm (plus it was queen sized, and slumped in the middle). The room was pleasant and quaint and the features were cool (loved the kitchenette, dishwasher, etc.!). Plus the free coffee was outstanding! Nice gym too! CONS: Let me first say that Joe really tried to get this issue fixed and was apologetic. The jacuzzi and pool were cold b/c of a part that needed fixed, although they didn't share this with me when I asked if the hot tub was experiencing any problems before my wife and I arrived. We were SO looking frwd to it! But I will say when I complained after our stay, Megan (asst mgr) took the time to listen to our concerns, apologized, and took care of us accordingly. Awesome job! Also, the breakfast was just 'ok'; suggest a waffle maker instead of pancake maker. The brkfst area was surprisingly small, as were the rooms, but not a deal breaker. Plus the shower takes a long time to heat up.
5 out of 5
Recommended
for Everyone
by A verified traveller

Fantastic stay for the price

Posted 10-Feb-2015
Clean hotel, friendly staff, fast wifi, good breakfast, great location.
5 out of 5
Recommended
for Everyone
by A verified traveller

Good stay

Posted 8-Feb-2015
Bed was uncomfortable and there was someone hammering in the room above us. It was intermittent but enough to disturb our sleep. Other than that, it was a good stay and we will stay here again
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Raleigh, NC

My Weekend Get-Away

Posted 3-Feb-2015
Pros: Everything was great!
Cons: N/A
Location: It was only like 5-7 min drive from the beach and you get to pass a TON of great shopping stores.
I decided at the last minute to pack up my kid and just get away for a few nights. I looked online and saw alot of hotels that seem pretty great. When I called the reservation line, I decided that I wanted to give my 16 yrs old, her own room, and I needed 2 rooms now, side by side, They recommended this hotel since it is like a mini apartment. It had a full Queen size bed, a separate sofa seating area, the sofa also let out and became a pull out bed, a roll out desk with a regular desk, an ottaman for you to rest your feet on, or you could eat on it with the TV tray up top, a FULL Kitchen including full Fridge, and stove and even a dish washer. The hotel was so stocked with a coffee maker and all the dishes, pots and pan that you would need. I am take my daughter back to the beach for spring break week and I may just stay here for the week instead of on the beach directly. It was only like 5-7 min drive from the beach and you get to pass a TON of great shopping stores. It is minutes away from the main hwy 40 and it is located off of HWY 74 which runs straight into the water :) ... It is also not far from UNC Wilmington and all the museums and sights and things. The hotel was very clean and so nice that I decided to even CASH TIP the housekeeper since she was absolutely wonderful all 3 days :)
5 out of 5
Recommended
for Everyone
by A verified travellerfrom pa

Posted 30-Dec-2014
Checked in at noon, room was ready. Staff was friendly and efficient. Bed was comfortable. Breakfast was good with many choices eggs cereal muffins etc. I would use this hotel again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Dec-2014
Friendly staff, good rate, and suited our purposes nicely.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Business traveler

Posted 30-Nov-2014 on Hotels.com
My one night stay was for business. The breakfast was good with plenty of tables and chairs for guests. The suite was convenient for setting up a laptop and working.
4 out of 5
Recommended
for Couples
by Josephfrom Athens, GA

Would return again.

Posted 30-Nov-2014 on Hotels.com
The room was quite comfy and clean. Staff friendly and helpful. Breakfast service good and service person helpful especially when I asked for something special. Would stay again.
4 out of 5
Recommended
for Couples
by Ashlifrom Frederick, MD

quick, nice stay

Posted 15-Nov-2014 on Hotels.com
quick overnight stay for marine ball. comfortable and friendly. helpful staff.