Premium bedding, in-room safe, desk, blackout drapes

Reviews of Dorint Pallas Wiesbaden

Dorint Pallas Wiesbaden
Auguste-Viktoria-Strasse 15, Wiesbaden, HE

Reviews

8.6

Excellent

Rating 10 - Excellent. 339 out of 727 reviews" "
Rating 8 - Good. 276 out of 727 reviews" "
Rating 6 - Okay. 81 out of 727 reviews" "
Rating 4 - Poor. 21 out of 727 reviews" "
Rating 2 - Terrible. 10 out of 727 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Edna, San Antonio

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything!
Stayed 1 night in Feb 2024
Response from Dorint Pallas Wiesbaden on Mar 4, 2024
Dear Guest,Thank you so much for your great 100% rating and your kind words! It really makes us very happy that you enjoyed your stay with us so much. We will of course pass on your fantastic praise to our staff.We hope to see you again soon!Sunny greetings from Wiesbaden,Kirsten H.-H. Stolle & Team

10/10 Excellent

Latoya C, Gasport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and price for what is offered. I travel a lot. This was a great hotel with excellent food choices and reasonable prices.
Stayed 4 nights in Feb 2024
Response from Dorint Pallas Wiesbaden on Feb 19, 2024
Dear Guest,Thank you so much for your great 100% rating and your kind words! It really makes us very happy that you enjoyed your stay with us so much. Of course, we are also very happy to pass on your high praise to our staff.We hope to see you again soon!Sunny greetings from Wiesbaden,Kirsten H.-H. Stolle & Team

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property exceed expectations for cleanliness, staff, and location. Bar was a bit underwhelming for a place this size and there wasn't a noticeable bar menu.
Stayed 2 nights in Dec 2023
Response from Dorint Pallas Wiesbaden on Feb 13, 2024
Dear Guest,Thank you so much for your great review and kind words! It makes us very happy that you enjoyed your stay with us so much. Your praise for the cleanliness and friendliness of the staff will be passed on to our staff. We will pass on your criticism of the bar menu. We hope to see you again soon!Sunny greetings from Wiesbaden,Kirsten H.-H. Stolle & Team

10/10 Excellent

Sachi

Stayed 2 nights in Jan 2024

10/10 Excellent

Sachi

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Jan 2024
Response from Dorint Pallas Wiesbaden on Jan 30, 2024
Dear Guest,Thank you so much for your great review! It makes us very happy that you enjoyed your stay with us so much. We will of course pass on your high praise to our staff.We hope to see you again soon!Kind regards from Wiesbaden,Kirsten H.-H. Stolle & Team

10/10 Excellent

Marian

Stayed 8 nights in Dec 2023

10/10 Excellent

danny, ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Hal, Lewis Center

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, very comfortable bed, nice shower, the schnitzel at the hotel restaurant is outstanding ! Compliments to the chef !
Stayed 1 night in Dec 2023

10/10 Excellent

Saad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Dorint Pallas Wiesbaden on Dec 7, 2023
Sehr geehrter Gast,vielen herzlichen Dank für Ihre tolle Bewertung und Ihre lieben Worte! Es macht uns wirklich sehr glücklich, dass es Ihnen so gut bei uns gefallen hat und Sie Ihren Aufenthalt vollends genießen konnten. Ihr tolles Lob geben wir natürlich sehr gern an unsere Mitarbeiter weiter.Wir hoffen, Sie schon bald wieder bei uns willkommen zu heißen!viele Grüße aus Wiesbaden,Kirsten H.-H. Stolle & Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always enjoy staying at the Dorint. The rooms are clean, the people are friendly, the breakfast is good and the location is great. It's one of my two favorite places in Weisbaden.
Stayed 2 nights in Nov 2023
Response from Kirsten H-H Stolle on Nov 20, 2023
Dear guest,Thank you very much for taking the time to tell me about your impressions after your stay in our hotel. Nothing is more important to us than that our guests feel really comfortable in our hotel and are happy to come back. Come back to the Dorint Pallas Wiesbaden soon - our team looks forward to seeing you!We look forward to seeing you again soon!Greetings from Wiesbaden,Kirsten H.-H. Stolle & Team

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another hotel that I'd stay at again. Clean and comfortable with friendly people and a good breakfast. It's across the street from a nice park and a 5 minute walk from the train station and some eating places.
Stayed 4 nights in Sep 2023
Response from Dorint Pallas Wiesbaden on Sep 22, 2023
Dear Guest,Thank you so much for your kind words and your great review with 100%! It makes us very happy that you enjoyed your stay with us so much. We will of course pass on your praise to our staff.We hope to see you again soon!With best regards from Wiesbaden,Your Dorint Pallas Wiesbaden

10/10 Excellent

Alba

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, nice staff, and very clean!
Stayed 1 night in Sep 2023
Response from Dorint Pallas Wiesbaden on Sep 13, 2023
Sehr geehrter Gast,herzlichen Dank für Ihre tolle 100%-Bewertung und Ihre lieben Worte! Es macht uns wirklich sehr glücklich, dass es Ihnen so gut bei uns gefallen hat und Sie Ihren Aufenthalt vollends genießen konnten. Ihr tolles Lob geben wir natürlich sehr gern an unsere Mitarbeiter weiter.Wir hoffen, Sie schon bald wieder bei uns willkommen zu heißen!Sonnige Grüße aus Wiesbaden,Ihr Dorint Pallas Wiesbaden

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es ist immer wieder schön im Dorint. Hatte dieses Mal ein renoviertes Musterzimmer. Sehr geschmackvoll und dezent modernisiert- es wäre wünschenswert, alle Zimmer so herzurichten. Sehr schön auch die Renovierungen in der Lobby und im Garten/ auf der Terrasse. Sehr gut gelungen! Ein Dankeschön an die super netten, immer hilfsbereiten Mitarbeiter , vor allem an der Rezeption (Nachtschicht hat noch Nachholbedarf in dieser Hinsicht)! Freue mich auf meinen nächsten Aufenthalt!
Stayed 1 night in Aug 2023
Response from Dorint Pallas Wiesbaden on Aug 30, 2023
Sehr geehrter Gast, herzlichen Dank für Ihre tolle Bewertung und die 100%! Es macht uns wirklich sehr glücklich, dass es Ihnen so gut bei uns gefallen hat und geben Ihr tolles Lob natürlich sehr gern weiter. Vielen Dank auch für Ihre Anmerkungen zu unseren renovierten Bereichen, das motiviert uns sehr.Wir freuen uns, Sie schon bald wieder bei uns willkommen zu heißen!Sonnige Grüße aus Wiesbaden,Ihr Dorint Pallas Wiesbaden

8/10 Good

Robert, Columbia

Travelled with partner
Liked: Cleanliness, staff & service
Average - Property condition and facilities since the air-conditioning system was not fully functional. The room was hot, especially in the afternoon and evening.
Stayed 4 nights in Aug 2023
Response from Marion Schuck Front Office Manager on Aug 29, 2023
Dear guest,Thank you for taking the trouble to tell us about your experiences after your stay. Unfortunately, we had a technical defect in the air conditioning, which was fixed immediately. The extreme weather conditions in Wiesbaden did the rest. We hope to welcome you again at our place.Best regardsfrom WiesbadenMarion Schuck

10/10 Excellent

ANDRAS, Fort Myers

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent three days here for my birthday. Lovely clean hotel with easy check in and very friendly staff. We originally booked here because it is directly across the street from the train station. We ended up renting a car and found parking on the street, but they do have on site parking available for a daily fee. Comfy beds, great shower pressure and I know it is stupid, but . . . I love quality toilet paper! Refrigerator was a plus, as were the attentive housekeeping staff. We are not picky, we do not need clean sheets every day, just an extra towel here and there and coffee. So pleased to discover this beautiful city of Weisbaden within walking distance. Spent my special day at Yours Sports Bar. The owner was so friendly and helpful. His staff . . the best and great selection of food and service. Hope we can return in the future because Dorint Pallas is a palace for us.
Response from Marion Schuck Front Office Manager on Aug 16, 2023
Lieber Gast, herzlichen Dank für Ihre tolle Bewertung und Ihre lieben Worte! Es macht uns wirklich sehr glücklich, dass es Ihnen so gut bei uns gefallen hat und geben Ihr tolles Lob natürlich sehr gern an unsere Mitarbeiter weiter. :-) Wir hoffen, Sie schon bald wieder bei uns willkommen zu heißen!Sonnige Grüße aus Wiesbaden,Ihr Dorint Pallas WiesbadenMarion SchuckEmpfangsleitung

10/10 Excellent

david

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel
Great hotel from every aspect. Have stayed there before and will stay again. Great breakfast. Great location.
Stayed 2 nights in Jul 2023
Response from Marion Schuck Front Office Manager on Aug 29, 2023
Dear Guest,100% - Thank you very much for choosing the Dorint Pallas Wiesbaden again and for rating our services so excellently after your stay.We are all very pleased that you spent a pleasant time in our house and that we were able to inspire you again.We would be happy to be there for you again on your next visit with our friendly team and our good service to spoil you.We look forward to seeing you and wish you a nice time until then!With friendly greetings.Best regardsfrom WiesbadenMarion Schuck

10/10 Excellent

Mansour

Liked: Cleanliness, staff & service, property conditions & facilities
All good services
Stayed 2 nights in Jun 2023
Response from Marion Schuck Front Office Manager on Jul 4, 2023
Lieber Gast, wow 100 % darüber freuen wir uns ganz besonders. Das Lob gebe ich gerne weiter.Herzliche Grüße aus Wiesbaden :-)Marion SchuckEmpfangsleitung

10/10 Excellent

Evelyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Marion Schuck Front Office Manager on Jun 21, 2023
Lieber Gast, herzlichen Dank für Ihre tolle Bewertung und Ihre lieben Worte! Es macht uns wirklich sehr glücklich, dass es Ihnen so gut bei uns gefallen hat und geben Ihr tolles Lob natürlich sehr gern an unsere Mitarbeiter weiter. :-) Wir hoffen, Sie schon bald wieder bei uns willkommen zu heißen!Sonnige Grüße aus Wiesbaden,Ihr Dorint Pallas WiesbadenMarion SchuckEmpfangsleitung

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the accommodation for 2 people
Stayed 2 nights in Jun 2023

10/10 Excellent

Amelia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good Place to stay
Stayed 2 nights in Jun 2023
Response from Dorint Pallas Wiesbaden on Jun 13, 2023
Thank you very much for choosing the Dorint Pallas Wiesbaden and for rating our services so excellently after your stay. We are all very pleased that you spent a pleasant time in our house.We would be happy to be there for you again.We look forward to seeing you and wish you a nice time until then!Best regardsStephanie AckerAss. Front Office Manager

10/10 Excellent

Joannes

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very hospitable staff. Close to station. Good breakfast. Good room and bathroom.
Stayed 2 nights in Jun 2023
Response from Marion Schuck Front Office Manager on Jun 14, 2023
Dear Guest,Thank you very much for your great rating and your kind words! It makes us really happy that you enjoyed your stay with us so much and we are of course very happy to pass on your great praise to our employees. :-) We hope to welcome you again soon!Sunny greetings from Wiesbaden,Your Dorint Pallas Wiesbaden

10/10 Excellent

Paul E. Cooper and David J.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very pleasant hotel. Convenient parking. An easy 15 minute walk to Staatstheater and other sites.
Stayed 2 nights in May 2023
Response from Marion Schuck Front Office Manager on Jun 14, 2023
Dear Guest,Thank you very much for your great rating and your kind words! It makes us really happy that you enjoyed your stay with us so much and we are of course very happy to pass on your great praise to our employees. :-) We hope to welcome you again soon!Sunny greetings from Wiesbaden,Your Dorint Pallas Wiesbaden

2/10 Terrible

Ravipal

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Room was way smaller than junior suite
Stayed 1 night in Apr 2023
Response from Marion Schuck on May 7, 2023
Dear Guest,Thank you for your kind feedback on your stay with us! We are very pleased that you found our staff and service positive.However, we would also like to thank you for your constructive criticism regarding the condition of the room.We will pass this on internally and are already working on a solution. Nevertheless, we hope to welcome you again next time.Best regardsMarion SchuckFront Office Manager

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Dorint Pallas WIesbaden on Mar 15, 2023
Lieber Gast,vielen Dank für Ihre gute Bewertung und, dass Sie sich die Zeit genommen haben.Es freut mich, dass Sie sich bei uns im Haus so wohl gefühlt haben. Ich werde Ihr Feedback gerne an mein Team weiterleiten.Dafür herzlichen Dank!Ich danke Ihnen für Ihr Vertrauen!Kommen Sie bald wiederHerzliche Grüße aus WiesbadenStephanie AckerAss. Front Office Manager

10/10 Excellent

Kenneth

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Dorint Pallas Wiesbaden on Feb 7, 2023
Lieber Gast,vielen Dank für Ihre sehr gute Bewertung und, dass Sie sich die Zeit genommen haben.Es freut mich, das Sie sich bei uns im Haus so wohl gefühlt haben. Ich werde Ihr Feedback gerne mit meinem Team auswerten.Dafür herzlichen Dank!Ich danke Ihnen für Ihr Vertrauen!Kommen Sie bald wieder,herzliche GrüßeIhrKirsten H.-H. Stolle & Team des Dorint Pallas WiesbadenRegionaldirektor

10/10 Excellent

Louise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wiesbaden stay
I stayed at this hotel for a tradeshow in Frankfurt. It was a quick 4 minute walk to the station. the town is very quaint and charming. the hotel is undergoing some construction work but the service was wonderful, breakfast was a delicious spread. Employees were all so pleasant. Definitely staying here again. I loved hardwood flooring in the bedroom.
Stayed 3 nights in Jan 2023
Response from Dorint Pallas Wiesbaden on Jan 17, 2023
Dear guest,Thank you for your great review and your kind words about our staff! We are very pleased that you enjoyed your stay with us so much and that you were satisfied with our services.We very much hope to welcome you back soon!With kind regards,Your team from the Dorint Pallas Wiesbaden

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I have been staying at the Dorint for the last 4 years and they have been absolutely amazing. The hotel is 15-20min walk from the marketplace (restaurants, shopping centers ) and a 5min walk from the train station. The staff are always friendly. Highly recommend! And make sure to try their breakfast! The spread is amazing
Response from Dorint Pallas Wiesbaden on Jan 10, 2023
Dear guest,Thank you for your great review and your kind words about our staff! We are very pleased that you enjoyed your stay with us so much and that you were satisfied with our services.We very much hope to welcome you back soon!With best regards,Your team from the Dorint Pallas Wiesbaden

10/10 Excellent

Mark, Bel aire

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay and relax. incredible breakfast buffet and excellent location.
Stayed 2 nights in Sep 2022
Response from Regionaldirektor on Oct 2, 2022
Dear guest,Thank you very much for your very good review.We are looking forward to your next visit to the Dorint Pallas Wiesbaden.Best regardsYourKirsten H.-H. Stolle & Team of the Dorint Pallas WiesbadenRegional Director

10/10 Excellent

LEO

Liked: Cleanliness, staff & service
The best hotel I stayed in on my trip to Europe highly recommend
Stayed 2 nights in Jun 2022
Response from Carsten Dressler on Jun 27, 2022
Dear guest, It is a great pleasure and motivation for us to read that you had a great time with us as your hosts. The team and I really appreciate the 100% you gave and thank you for the compliment, which shows us that our efforts are appreciated for the benefit of our guests. We are already looking forward to your next visit to the Dorint Pallas Wiesbaden and wish you a nice time until then. Kind regards Carsten Dressler Hotel director, Dorint Pallas Wiesbaden

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 5 nights in Jun 2022
Response from Carsten Dressler on Jun 27, 2022
Sehr geehrter Gast, 100 % - was für ein Feedback! Vielen herzlichen Dank, dass Sie sich wieder für das Dorint Pallas Wiesbaden entschieden und unsere Leistungen nach Ihrem Aufenthalt so hervorragend bewertet haben. Es freut uns alle sehr, dass Sie eine angenehme Zeit in unserem Haus verbracht haben und wir Sie erneut von uns begeistern konnten. Gern sind wir bei Ihrem nächsten Besuch mit unserem freundlichen Team und unserem guten Service wieder für Sie da, um Sie zu verwöhnen. Wir freuen uns auf Sie und wünschen Ihnen bis dahin eine schöne Zeit! Mit freundlichen Grüßen Carsten Dressler Hoteldirektor, Dorint Pallas Wiesbaden

10/10 Excellent

Alisha

Stayed 1 night in Jun 2022

2/10 Terrible

Robert, Jonestown

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Belligerent staff
Stayed 2 nights in May 2022
Response from Carsten Dressler on May 17, 2022
Sehr geehrter Gast, vielen herzlichen Dank für die Zeit und die Mühe, die Sie sich gemacht haben, um mich über Ihre Eindrücke während Ihres Aufenthaltes in unserem Haus zu informieren. Ich freue mich, dass wir einen guten Gesamteindruck bei Ihnen hinterlassen haben und bedauere gleichzeitig, dass wir Ihre berechtigten Erwartungen an unser Haus nicht in allen Bereichen erfüllen konnten. Unser Team gibt jeden Tag sein Bestes, damit sich unsere Gäste wohl fühlen und gerne wieder zu uns zurückkehren. Ich hoffe, Sie bald wieder als Gast im Dorint Pallas Wiesbaden begrüßen zu dürfen, um Sie von der Qualität unseres Hauses überzeugen zu können! Mit freundlichen Grüßen Carsten Dressler Hoteldirektor, Dorint Pallas Wiesbaden

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay great service friendly and courteous staff Thanks adoring for a wonderful visit
Stayed 2 nights in Mar 2022
Response from Carsten Dressler on Apr 4, 2022
Dear guest, 100% - a wonderful feedback! Thank you very much for choosing the Dorint Pallas Wiesbaden and for rating our services so excellently after your stay. We are all very pleased that you spent a pleasant time in our house and that we were able to inspire you again. We would be happy to be there for you again on your next visit with our friendly team and our good service to spoil you. We look forward to seeing you and wish you a nice time until then! Kind regards Carsten Dressler Hotel director, Dorint Pallas Wiesbaden

6/10 Okay

Lyudmila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very limited cafes and stores
Stayed 7 nights in Dec 2021
Response from Carsten Dressler on Jan 10, 2022
Dear Guest, Thank you for your feedback on your stay with us. We also thank you for your constructive criticism regarding the few shops and cafes in the area. We are very sorry that you discovered these shortcomings. Nevertheless, we hope to see you again next time. With best regards from Wiesbaden, Carsten Dressler Hotel manager

10/10 Excellent

Ovidiu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, excellent placed in the city center, may need a bit of updating. Good breakfast.
Stayed 1 night in Nov 2021
Response from Carsten Dressler on Nov 18, 2021
Dear guest, Thank you very much for the time and effort that you have made to inform me of your impressions during your stay in our hotel. It is really nice to read that our team was able to make your stay a pleasant one. Our team and I would like to say "Thank you" for kind review, which motivates us all to continue on our work. Kind regards Carsten Dressler Hotelmanager, Dorint Pallas Wiesbaden

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Carsten Dressler on Aug 24, 2021
Lieber Gast, vielen Dank für Ihre Bewertung. Es freut uns sehr, dass Ihnen der Aufenthalt bei uns gut gefallen hat und Sie mit unseren Leistungen zufrieden waren. Wir hoffen sehr, Sie bald wieder bei uns begrüßen zu dürfen. Mit den besten Grüßen, Carsten Dressler Hoteldirektor

8/10 Good

Owen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A choice of pillows would have been nice, as the pillow was far to large and hard!
Stayed 1 night in May 2021
Response from Carsten Dressler on May 10, 2021
Dear Guest, Thank you for your kind feedback on your stay with us! We are very pleased that you enjoyed your stay with us. However, we would also like to thank you for your constructive criticism regarding the pillows. We are very sorry that you discovered these shortcomings. We will pass this on directly internally and are already working on a solution. Nevertheless, we hope to see you again next time. With best regards Carsten Dressler Hotel manager

8/10 Good

Quentin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location but don't go for food or shower
The room was a good size but the food want a bit mediocre. Additionally, the shower pressure do not allow us to take it a hot shower. the shower pressure was good when it was on cold water but when you went over to the hot side it it became less forceful and would not have enough pressure to engage to shower properly
Stayed 1 night in Sep 2020

6/10 Okay

rian

Business traveller
Liked: Cleanliness
We hadden er veel van verwacht omdat het een 5 sterren hotel is.die verwachting is niet uitgekomen.we hebben in het dorint in dresden gelogeerd en dat was een geweldig hotel.parkeren was schandalig duur 24 euro .geeft niks als het hotel zijn status waarmaakt .personeel bij het eten was niet zo netjes
Stayed 1 night in Sep 2020

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was well enjoyable. Located near the center of town and across the street from a lovely walking path with open grass and small river walk. Staff was great and very accommodating. Would stay here again!
Stayed 1 night in Aug 2020

6/10 Okay

Vladimir

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Could but not would (next time)
The hotel interior is solid and shiny, it was also not crowded due to the current covid situation, so we were able to enjoy the empty space. Unfortunately, there we have noted several issues that are not compatible with the star-ranking of the hotel: 1) our (superior) room was shabby and used, sofa had dirt and damages 2) some towels were with the traces of dirt 3) we only had one set of towels for 2 adults and 1 child in the room. Of course after going to reception and telling this we were given with the missing ones, but... 3) they provide 4 Nespresso capsules as a welcome gesture, but 1 of the capsules in the box was used already - how is this even possible? 4) we found some left-overs from the previous guests, e.g. plastic bottle caps under the table 5) both soap dispensers were empty, I cannot understand how this is possible, luckily we had our own sanitary stuff - had no power to go and complain again 6) Prior to arrival I have asked for a baby bed in the special requests - this was not provided either. 7) dinner menu is super trimmed - Caesar salad, or burger, or schnitzel - that's it. Not a level of a 5-star hotel restaurant. Overall, we were able to rest, but I would rather choose another hotel next time.
Stayed 1 night in Aug 2020

10/10 Excellent

Anita, Milton Keynes

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Easy to walk into town (15 mins). I had a quite room and very clean and comfortable.
Stayed 3 nights in Feb 2020
Response from Miriam Magenwirth on Mar 6, 2020
Dear guest, thank you for visiting our hotel and we very much appreciate your comments regarding your stay at the Dorint Pallas Wiesbaden. It is always a pleasure to receive positive feedback. I will also send your kind words to our colleagues. We would love to welcome you back in our hotel! Best regards, Your Dorint Pallas Wiesbaden

10/10 Excellent

Lia, Bahrain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet, 15 min walk from Christmas market, great service.
Stayed 1 night in Dec 2019
Response from Dorint Pallas Wiesbaden on Jan 13, 2020
Dear Guest, thank you very much for your wonderful feedback. We are verry happy that you were completely satisfied with your stay in our house. We hope to welcome you very soon again. Sincerely, Dorint Pallas Wiesbaden

10/10 Excellent

Zuzana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect in every way
Absolutely delighted with my stay in Dorint Pallas Hotel in Wiesbaden. My husband and I have been coming to Wiesbaden every Christmas for many years and got very disappointed with another hotel which deteriorated over years and service became dreadful, so we decide to try a different hotel and we have chosen the right one this time. We will be back soon. Thank you
Stayed 1 night in Dec 2019
Response from Dorint Pallas Wiesbaden on Jan 6, 2020
Dear Guest, thank you very much for your wonderful feedback. We are verry happy that you were completely satisfied with your stay in our house. We hope to welcome you and your husband very soon again. Sincerely, Dorint Pallas Wiesbaden

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an agreeable business hotel. Bar and restaurant were fine and well staffed. They had a fine breakfast. Onsite parking was helpful.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Early check in and Kate check out , friendly staff
Stayed 1 night in Nov 2019
Response from Dorint Pallas Wiesbaden on Nov 6, 2019
Dear Guest, thank you very much for your positive feedback and kind words about our staff. I will forward your positive feedback to them. We hope to welcome you again in the future. Sincerely, Dorint Pallas Wiesbaden

6/10 Okay

Drazen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019
Response from Dorint Wiesbaden on Oct 2, 2019
Lieber Gast, herzlichen Dank, dass Sie sich die Zeit genommen haben uns zu bewerten. Es macht uns wirklich sehr glücklich, dass es Ihnen so gut bei uns gefallen hat und geben Ihr Lob natürlich sehr gern an unsere Mitarbeiter weiter. :-) Wir hoffen, Sie schon bald wieder bei uns willkommen zu heißen! Sonnige Grüße aus Wiesbaden, Ihr Dorint Pallas Wiesbaden

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019