Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews of Red Roof Inn & Conference Center Wichita Airport

2 out of 5
Red Roof Inn & Conference Center Wichita Airport
6815 W Kellogg (US 54), Wichita, KS

Reviews

7.0

Good

Rating 10 - Excellent. 279 out of 1002 reviews" "
Rating 8 - Good. 304 out of 1002 reviews" "
Rating 6 - Okay. 168 out of 1002 reviews" "
Rating 4 - Poor. 120 out of 1002 reviews" "
Rating 2 - Terrible. 131 out of 1002 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

joseph

Travelled with family
Disliked: Property conditions & facilities
nobody was staffing the desk upon arrival. they were out driving the shuttle
Stayed 1 night in Jan 2024
Response from Tianna RediResponse Specialist on Apr 17, 2024
Dear Joseph, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn & Conference Center Wichita Airport. Please allow me to extend my sincerest apologies for the absence of the front desk upon arrival. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Nevertheless, we appreciate your 3/5 score. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

8/10 Good

lourdes

Travelled with partner
Liked: Cleanliness, staff & service
It’s old
Stayed 1 night in Apr 2024
Response from Tianna RediResponse Specialist on Apr 17, 2024
Dear Lourdes, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Conference Center Wichita Airport. I am disappointed that you found our location to be old. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see that we fell short with you. Nevertheless, we appreciate your 4/5 score.We will take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

6/10 Okay

David

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Bathroom was not very clean. Walls and ceiling were cracked and loosing pieces and in the bedroom too. The mattress was broken down on the sides, and when you laid on it, it had a dent in the middle of the bed
Stayed 1 night in Apr 2024
Response from Kamaria RediResponse Specialist on Apr 13, 2024
Dear David,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. It's great to see that we earned your 3/5 score. However, I sincerely apologize for the the lack of cleanliness of the bathroom, the broken mattress and the other issues which hindered your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. I will be sharing your comments with the management team in an effort to have your concerns addressed. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof ManagementRediResponse Specialist

8/10 Good

Clinton, Junction City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kamaria RediResponse Specialist on Apr 13, 2024
Hello Clinton, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

10/10 Excellent

Paul, longton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price clean room nice location free airport shuttle
Stayed 1 night in Apr 2024
Response from Riya on Apr 9, 2024
Hi Paul,Thank you for your perfect rating regarding your recent stay at the Red Roof Inn and Conference Center Wichita Airport. We are extremely happy to see a 5/5 score following your stay with us. Our goal is to achieve a clean and comfortable stay for all our guests and we are proud to have achieved that with your visit. Thanks again and we hope to see you in your future travels. Sincerely,General ManagerRed Roof Inn

10/10 Excellent

Travis

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and staff was excellent
Stayed 1 night in Mar 2024
Response from OnielRediresponse Specialist on Mar 30, 2024
Hi Travis,Thank you for taking the time to write a review of your stay at the Red Roof Inn & Conference Center Wichita Airport. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also nice to read that you took liking to our staff. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

8/10 Good

Timothy

Stayed 1 night in Mar 2024

2/10 Terrible

Mytesha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pool wasn’t in use, bathroom area looked horrible and needs to be replaced. Hallways smelled and carpet was dirty.
Stayed 2 nights in Mar 2024
Response from Oniel Rediresponse Specialist on Mar 30, 2024
Hi Mytesha,Thank you for taking the time to write a review of your stay at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. Please accept our most sincere apologies for the concerns you described regarding the bathroom and the smell of the hallways. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 Excellent

Sarah

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are very nice people. We enjoyed our stay there.
Stayed 7 nights in Mar 2024
Response from Riya on Mar 25, 2024
Dear Sarah,Thank you for taking the time to leave us a review following your recent stay at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. I am happy that our friendly staff pleased you. It would be a pleasure to have you stay with us again. Sincerely,General ManagerRed Roof Inn

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport
Stayed 1 night in Mar 2024
Response from Riy on Mar 25, 2024
Dear Michelle,Thank you for taking the time to rate your experience following your recent stay at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. We look forward to seeing you again!Sincerely,General ManagerRed Roof Inn

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
The outside wasnt much to look at. But the rooms was really nice
Stayed 2 nights in Mar 2024
Response from Nishaye RediResponse Specialist on Mar 19, 2024
Hello Kyle, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn & Conference Center Wichita Airport. We are happy to see that you were pleased with the rooms, prompting your 4/5 score. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price we paid the sleep was good & the place was extremely quiet. If you’re on a budget I would recommend.
Stayed 1 night in Mar 2024
Response from Nishaye RediResponse Specialist on Mar 17, 2024
Hello Carolyn, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Conference Center Wichita Airport. We appreciate you taking the time to share your feedback, most especially the comments you made about the room and the value to price ratio. It's important for us to impress our guests and your comments will make this goal that much more attainable. Our Red Roof staff hope to see you again soon, and hopefully to impress you with our ongoing improvements.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have went above and beyond for us during our stay here very nice people
Stayed 14 nights in Mar 2024
Response from Nishaye RediResponse Specialist on Mar 17, 2024
Hello Sarah, Thank you for taking the time to share your feedback regarding your recent stay at our hotel Red Roof Inn & Conference Center Wichita Airport. We are happy to hear that you enjoyed all aspects of your visit, prompting your 5/5 rating. I can't begin to express how much it means to our Red Roof management team to hear from guests like you who had a great experience. We're glad you had a great time with us, and we look forward to serving you again.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 Excellent

Melissa

Stayed 1 night in Mar 2024
Response from Samantha RediResponse Specialist on Mar 31, 2024
Thank you for your perfect rating, Melissa. The staff at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT and I were over the moon when we saw your 5/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we look forward to your next stay at Red Roof. Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

2/10 Terrible

Kristie

Stayed 2 nights in Mar 2024
Response from Riya on Mar 25, 2024
Dear Kristie,We appreciate you taking the time to share your experience following your recent stay at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. We are sorry that our room/staff did not meet your expectations. Nothing means more to us than providing a great guest experience, and I apologize that we let you down in this way. We'll do better for you next time.Sincerely,General ManagerRed Roof Inn

8/10 Good

Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and area in general appeared clean and well cared for. I would stay there again.
Stayed 1 night in Feb 2024
Response from Xao RediResponse Specialist on Mar 1, 2024
Thanks for sharing your feedback with us, Albert. The staff at our Red Roof Inn & Conference Center Wichita Airport was elated to see that we earned your 4/5 score. You mentioned that you liked our clean and well-maintained rooms and area, which delighted us.On behalf of Red Roof, we would like to thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Respectfully,Red Roof Management

6/10 Okay

Stacey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were only there for part of a night due to early flight. The room was fine.
Stayed 1 night in Feb 2024
Response from Carla RediResponse Specialist on Feb 26, 2024
Dear Stacey, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Conference Center Wichita Airport. I am glad to read that you were pleased with the room. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

6/10 Okay

Caroll

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Nothing unique. The beds were the most uncomfortable beds I have ever slept on. Need to be replaced badly. Ambiance was less than comfortable. Needs to be made to feel more welcoming.
Stayed 3 nights in Feb 2024
Response from Kamaria RediResponse Specialist on Feb 23, 2024
Dear Caroll,Thank you for taking the time to tell us about your experience at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the beds not being to your liking and the other issues highlighted which hindered your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

8/10 Good

Lila

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay to be close to airport. And a shuttle is always great!
Stayed 1 night in Feb 2024
Response from Oshane RediResponse Specialist on Feb 21, 2024
Dear Lila, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT regarding the convenience and great shuttle. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

6/10 Okay

Rebecca

Disliked: Property conditions & facilities
The first room I was assigned to looked like it really needed a deep cleaning and the thermostat was falling apart. The front desk staff were helpful in changing me to a different room because the shower's hot water did not work. The second room was a lot more clean and looked like it was better kept, and had hot water. Overall, since I got to see 2 rooms in the same stay, I would say it's hit or miss on how the room will be. In regards to noise, being on the first floor, the first night/morning there was a small child in the room above me that was quite noisy. Also, on one morning but not the other, the hallway was noisy. Again, hit or miss on my experience.
Stayed 3 nights in Feb 2024
Response from Oshane RediResponse Specialist on Feb 21, 2024
Dear Rebecca, Thank you for taking the time to tell us about your experience at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the condition of the hot water you described, the noise disturbances caused along with the other issues mentioned. I have shared your feedback with upper management to ensure your satisfaction. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

10/10 Excellent

Kayla

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing people and made me and my daughters feel very welcomed
Stayed 1 night in Feb 2024
Response from Sharma RediResponse Specialist on Feb 13, 2024
Thank you for taking the time to write about experience at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. Kayla, I am thrilled to read that you had a great encounter with us and we truly appreciate your kind remarks about our amazing and very welcoming staff. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Kayla, and can't wait to see you back at Red Roof soon, where we can continue to offer you a amazing stay at an affordable price! Sincerely, Red Roof Management

10/10 Excellent

Keythetopic

Liked: Cleanliness, staff & service
It’s was pretty chill for the most part just felt a little unsafe
Stayed 1 night in Feb 2024
Response from Sharma RediResponse Specialist on Feb 12, 2024
Thank you for taking a moment to leave a review, Keythetopic. The staff and I at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT appreciate your 5/5 score. However, you indicated that you were faced with safety concerns at our hotel. At Red Roof, safety and security are some of our top priorities, so I am sorry to hear this was not the impression we left you with. Nonetheless, it's good to hear it was pretty chill for the most part.In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Red Roof Management

8/10 Good

Brendin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Average hotel experience, everything was to expectation
Stayed 1 night in Feb 2024
Response from Sharma RediResponse Specialist on Feb 11, 2024
Thank you for taking the time to write about experience at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. Brendin, I am happy to hear your experience met you expectations at our hotel, resulting in a 4/5 score. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Brendin, and can't wait to see you back at Red Roof soon, where we can continue to offer you a great stay at an affordable price! Sincerely, Red Roof Management

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities
There was no breakfast but the ppl was nice
Stayed 2 nights in Feb 2024
Response from Samantha Rediresponse Specialist on Feb 10, 2024
Dear Amanda,Thank you for taking the time to write a review of your stay at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. It's great to see you enjoyed your stay, resulting in a 5/5 score. I am also happy to hear that you were pleased with our nice staff. In regards to breakfast, it is not an offered amenity at our location. Nevertheless, your feedback is important to Red Roof and we’ll take your comment into consideration to make changes to improve our customer experience. Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,Red Roof Management

10/10 Excellent

Christopher

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice, spacious, clean, & well lit. The staff was friendly & kind. The 3 night stay was quiet and uneventful.
Stayed 3 nights in Jan 2024
Response from Kamaria RediResponse Specialist on Feb 4, 2024
Dear Christopher,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the room to be nice, staff to be friendly and all the other positive features highlighted. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management

6/10 Okay

kathleen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrives at 2:30 pm the office was empty. Waited almost 30 minutes for someone to arrive. When i got to my room noticed hair on the pillows that was not my hair. My daughter and i went walking around the facilities to find the pool. The pool was under construction. This was not posted on the website or mentioned when we checked in. This was the reason for choosing this hotel in the first place. I was very disappinted and ended checking out early even with the loss of money for the non refundable room.
Stayed 3 nights in Jan 2024
Response from Oshane RediResponse Specialist on Feb 2, 2024
Dear Kathleen, Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ WICHITA EAST. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described along with the other issues mentioned. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours, Red Roof Management

2/10 Terrible

Sharolyn

Awful motel room stinks very little hot water carpet drapes all very dated the breakfast was cold biscuits hard staff very ridged hard to understand. TV in room did not work customers looked very questionable stayed 2 nights because they refused to refund my money when I didn’t want to stay.no maid service the 2 day we were there keep my security deposit water faucet streamed out water one stool did not work overpriced for quality of room and service felt unsafe
Stayed 2 nights in Jan 2024
Response from Sharma RediResponse Specialist on Jan 22, 2024
Thank you for taking a moment to leave a review, Sharolyn. The staff and I at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT were disappointed to see your 1/5 score following your stay. You indicated that the odor in your room, limited amount hot water available when you needed it, the upkeep of the carpet and drapes, and the other issues mentioned hindered your experience. At Red Roof, cleanliness and safety are some of our top priorities, so I am sorry to hear this was not the impression we left you with. Your comments have been shared with management in an effort to address your concerns.In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Red Roof Management

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kamaria RediResponse Specialist on Jan 18, 2024
Hello Pedro, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT and I appreciate your 4/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kamaria RediResponse Specialist on Jan 17, 2024
Hello Matthew,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT and I appreciate your 5/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Adraine Rediresponse Specialist on Jan 16, 2024
Hello David,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

8/10 Good

Joseph

Stayed 1 night in Jan 2024
Response from Dannielle Rediresponse Specialist on Jan 12, 2024
Hello Joseph, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

6/10 Okay

Jessica

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Olivia RediResponse Specialist on Jan 11, 2024
Hello Jessica, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Conference Center Wichita Airport and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

8/10 Good

Nicholas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Olivia RediResponse Specialist on Jan 11, 2024
Hello Nicholas, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Conference Center Wichita Airport and I appreciate your 4/5 score following your stay. At Red Roof, we hope to continue to provide great experiences for you, so in the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

10/10 Excellent

tina

Stayed 1 night in Dec 2023
Response from Antonio,RediResponse Specialist on Jan 3, 2024
Hello Tina, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay
I enjoyed my stay here, I stayed for 2 days originally but extended my stay for 1 more day. The front desk were very attentive and helpful, they provided shuttle to and from the airport which was very convenient.
Stayed 1 night in Dec 2023
Response from Tianna RediResponse Specialist on Jan 1, 2024
Dear Eddie,We appreciate your review following your recent experience at the Red Roof Inn & Conference Center Wichita Airport. Red Roof strive to provide our guests with all the comforts of home, so it's great to read that you were pleased with the hospitality of our staff and the convenience of our location. Positive guest feedback, like yours, is always an encouragement to all of our staff as Red Roof strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price.Sincerely,Red Roof Management

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got a room there because I was parking there for 4 days. I couldn't believe the size of the room and how clean it was. My flight was delayed twice and they were patient with me. I returned at midnight and it was 26 degrees outside. They were there in 5 minutes to pick me up. This will be my go to place from this day forward. AMAZING!
Stayed 1 night in Dec 2023
Response from Recordo Rediresponse Specialist on Feb 5, 2024
Hello Robert,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn & Conference Center Wichita Airport. It's amazing to read your highlights of how pleased you were with the size and cleanliness of our rooms, also the wonderful service we extended. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

2/10 Terrible

James, Austin

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 8 nights in Dec 2023
Response from Sharma RediResponse Specialist on Dec 14, 2023
Hello James, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

4/10 Poor

Tiffany, El Paso

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Kerry-Lee RediResponse Specialist on Dec 6, 2023
Hello Tiffany,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

8/10 Good

famika

Stayed 1 night in Dec 2023
Response from Gabrielle RediResponse Specialist on Dec 5, 2023
Thank you for taking a moment to leave a review, Famika. The staff and I at the Red Roof Inn & Conference Center Wichita Airport appreciate your 8/10 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Red Roof Management

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Gabrielle RediResponse Specialist on Dec 5, 2023
Thank you for taking a moment to leave a review, Amy. The staff and I at the Red Roof Inn & Conference Center Wichita Airport appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

2/10 Terrible

Roma

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Antonio,RediResponse Specialist on Dec 22, 2023
Hello Roma, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

8/10 Good

Katherine

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Gabrielle RediResponse Specialist on Nov 28, 2023
Thank you for taking a moment to leave a review, Katherine. The staff and I at the Red Roof Inn & Conference Center Wichita Airport appreciate your 4/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

8/10 Good

Della

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping and staff was friendly
Stayed 1 night in Nov 2023
Response from Gabrielle RediResponse Specialist on Nov 28, 2023
Thank you for taking a moment to leave a review, Della. The staff and I at the Red Roof Inn & Conference Center Wichita Airport appreciate your 4/5 score following your stay. I am thrilled that our close proximity to shopping areas and our friendly staff pleased you. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

2/10 Terrible

Kama

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Xao Red Roof Management RediResponse Specialist on Nov 20, 2023
Hello Kama,Your review of the Red Roof Inn & Conference Center Wichita Airport was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 2/10 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Respectfully,XaoRed Roof ManagementRediResponse Specialist

10/10 Excellent

Timothy

Stayed 1 night in Nov 2023
Response from Recordo Rediresponse Specialist on Nov 18, 2023
Hello Timothy, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

4/10 Poor

Maria

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Nov 2023
Response from Recordo Rediresponse Specialist on Nov 18, 2023
Hello Maria, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT and I were saddened by your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

8/10 Good

Walter

Stayed 4 nights in Nov 2023
Response from Kerry-Lee RediResponse Specialist on Dec 6, 2023
Hello Walter,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

8/10 Good

Andre Troy

Travelled with family
Liked: Cleanliness, staff & service
Location. Close to airport and alot of restaurants. Pool and hot tub are both under construction
Stayed 1 night in Nov 2023
Response from Xao Red Roof Management RediResponse Specialist on Nov 13, 2023
Thank you for sharing your feedback with us, Andre. The team at the Red Roof Inn & Conference Center Wichita Airport was pleased to know that you were fond of our location's close proximity to the airport and eateries. However, you made mention of the pool and hot tub being under construction. Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with even better stays going forward.Regards,XaoRed Roof ManagementRediResponse Specialist

2/10 Terrible

joshua

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lock on room door was broke and the door to my room was left unsecure called the front desk numerous times. With no success of getting locked fixed or new room also room had bugs believe cockroaches crawling around
Stayed 1 night in Nov 2023
Response from Olivia RediResponse Specialist on Nov 11, 2023
Hello Joshua, I appreciate you sharing your feedback following your stay at the Red Roof Inn & Conference Center Wichita Airport. I was saddened to read that your stay fell short of your expectations due to the insects you reported and the broken lock. Humble accept our sincerest apologies for the impact this had on your stay and can assure you that this is not reflective of our usual standards. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,OliviaRed Roof Management RediResponse Specialist

10/10 Excellent

Edward

Stayed 1 night in Nov 2023
Response from Olivia RediResponse Specialist on Nov 11, 2023
Thank you, Edward, for taking a moment to complete our survey. The staff at the Red Roof Inn & Conference Center Wichita Airport and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist