Hi Enrique,Thanks for your feedback. We are looking forward to welcoming you again in the near future.

Hi Johan,Thank you for the time you took to leave us a review. I'm thrilled that you found the accommodations to your satisfaction. Customer satisfaction is our top priority, and we are always happy to hear when we have met your expectations.Regards,

Hi Jonathon,We're glad to hear you enjoyed your stay with us and found our rates to be affordable. We aim to provide a comfortable and budget-friendly option for our guests. See you again in the future.

Hello John,I am happy that the location and recent renovations make this overnight option sound quite appealing. It's good to know that the rooms, although simple, are comfortable. Thank you for providing these details.

Hi Tanis,Thank you for your positive review. We look forward to welcome you in future.

Hi Anita,I'm sorry to hear about the wifi and toilet tissue issues, but I'm glad to hear that Tony's restaurant exceeded expectations. Thanks for sharing your experience, and I hope your next visit brings better service in all areas!

Hi Crystal,Thank you for your positive review. We look forward to welcome you in future.

Hi Johannes,We're delighted to hear that you appreciated our friendly and hardworking staff, as well as the cleanliness and convenient location of our space downtown. It's great to know that you had so many great food options nearby, too. Looking forward to welcome you again in the future.

Hi Candice,Thank you for your positive review. We look forward to welcome you in future.

Hi Alanna,We appreciate your kind words about our staff and are glad you had a positive interaction with them. We will take your comments into consideration to make improvements to our accommodations. We hope to welcome you again in the future

Hello Yuehui, We are happy that we are able to provide hotel shuttle for all incoming and outgoing commercial flight and you appreciate this amenity.Thanks for your review!

Hello Bryce,Thank you for your positive feedback. We hope to see you again soon.

Thank you Yuning for your time to leave a positive review.

Hello Elizabeth, thank you for choosing the Sternwheeler Hotel & Conference Centre on your recent visit. I had a chance to review your feedback and I see you didn’t write any comments, however it looks like you enjoyed your stay. If you have any further details you want to discuss about your recent time spent with us, please kindly let me know.

Thanks Kusam! We are thrilled that you were satisfied with our services. Your feedback is appreciated and we hope to serve you again in the future.

Hi Delayna,We are happy you enjoyed your experience with us. We appreciate the positive review and look forward to welcome you again soon.

Hello Daniel,Thank you for your kind words and the positive review. Your satisfaction is our top priority and we hope to serve you again in the future.Regards,

Hi Tina,Thank you for choosing the Sternwheeler Hotel for your recent stay. We appreciate you taking the time to leave us a review. Hope to see you again soon.

Hello Chong,Thank you for taking the time to leave us a positive review. We greatly appreciate your review and are glad to hear that you had a positive experience with us. We look forward to welcome you again soon.

Hello Annie,Thanks you very much for sharing your review. We hope to serve you again in the future.

Hi Michael,Thank you for your positive feedback. We are thrilled to hear that you found our check-in prompt and efficient and that you had a great stay with us. We look forward to host you again soon.

Hi Aurora,Thanks you for the amazing review! We are elated to know that you had a great stay with us. We look forward to welcome you again in the future.

Hello Jennifer,Thank you so much for choosing the Sternwheeler Hotel and taking the time to leave such a wonderful review. We are thrilled to hear that you had a great stay with us and that our service exceeded your expectations. The breathtaking Yukon is truly a sight to behold, and we are delighted that you have the opportunity to explore it. We hope you have a fantastic time discovering all that the Yukon has to offer.If you ever find yourself in the area again, we would be honoured to host you once again. Thanks again for sharing your positive review.Best regards,

Hello Steven,Thank you for the positive review. We greatly appreciate your feedback and are thrilled to hear that you found the room clean and our location convenient.We hope to welcome you again soon

Hello Steve,Thank you for your 5 star review. We are happy you likes our Hotel and the service.We looking to having you again in the future

Hello Miriam,Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found our location convenient and enjoyed the benefits of our airport shuttle. Our staff takes pride in providing helpful service, so we're glad that you found them accommodating. We're also pleased that you liked the in-room coffee, fridge and microwave. We hope to have the opportunity to welcome you back in the future.

Hello Miriam,Thank you for taking the time to leave a review of our hotel. We appreciate your feedback and are glad to hear that you had a mostly positive experience during your stay with us. We strive to provide our guests with the best possible service and are delighted that we could meet most of your expectations. Your input is invaluable to us as we continuously work towards enhancing our guests' experiences. Please feel free to let us know any specific areas where we fell short, or any suggestions you may have for us. We value our guests' opinions and use them as valuable tools for growth and improvement. Once again, thank you for choosing our hotel and leaving a review. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience

Hi Brian,Thank you for your positive review. We are pleased to hear that you found our hotel to be great. Unfortunately, the restaurant is not owned by the Sternwheeler Hotel but I will ensure to pass your review over to the owner.Thank you once again for your positive feedback. We appreciate your support and look forward to serving you again soon.

Hello Bill, Thank you for choosing The Sternwheeler Hotel as your accommodation during your recent visit to Whitehorse. We appreciate your positive feedback regarding our hotel's location, proximity to restaurants, and the waterfront. We understand that housekeeping services play a crucial role in our guests' overall experience and we apologize if our approach did not meet your expectations. We are continuously working to enhance our guest experience and your feedback is highly valuable to us. We hope to have the opportunity to welcome you back in the future.Thanks again for your positive review.Regards,

Dear Johanna,Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that your overall stay with us was great and that our service exceeded your expectations.We understand there were a few areas that could use improvement. We have taken note of your comment and will make sure to share it with our team for further consideration and improvement.Thank you again for your positive words. We look forward to welcome you again in the future.

Hi Nabeel,We are grateful you take the time to leave us your feedback. We are delighted to know you appreciate our location just as much as we do. We are always looking for ways to improve our customers experience. If there is anything else you would like us to know please do not hesitate to reach out. Thanks again for your time in sharing your review.

Hello Karen,Thanks you for your time to leave us a review. We are glad that you enjoy our services. If there's anything we can do to improve our services, please let us know.We would be delighted to welcome you again in the future.Regards

Thank you for rating us, James. We apologize that our service did not meet your expectations. Please do contact us at fdm@sternwheelerhotel.ca to help us understand your experience better and how we can improve.

Hi Janis,Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your your positive comments regarding our hotel and great location. We take pride in the service we offer to our guest.We understand your experience in the restaurant did not not meet your expectation. We apologize for any inconvenience this may have caused. Since, the restaurant is not apart of the Hotel, I will ensure to pass your concerns over to the management team at Tony's Pasta & Seafood House.We would be delighted to have you stay with us again in the future. Thanks again for your valuable feedback.

Hello Leeanne,Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience or discomfort caused by the incident that occurred during your visit. We strive to provide a safe and pleasant environment for all our guests, and such incidents are definitely not reflective of our usual standards.At the Sternwheeler Hotel, ensuring the safety and comfort of our guest is of utmost importance to us. We deeply regret that you had to witness such a distressing event. We have already spoken with our staff and the RCMP officers regarding this incident to gain a better understanding of what transpired. In a nut shell, the young man was bear sprayed by someone and ran into the hotel seeking help. We truly appreciate your feedback and want to assure you that your experience is not representative of the high level of service we aim to provide. We hope that you will give us another opportunity to serve you in the future.Regards,

Hi Janine,Thank you for taking the time to leave a review. We appreciate your feedback regarding our pricing. While we understand that value for the price is important to our customers, we are glad to hear that you found everything else to be satisfactory. We strive to provide a high-quality experience in all aspects of our service. Your feedback is valuable to us, and we will take it into consideration as we continue to assess and improve our pricing structure. We appreciate your support and hope to have the opportunity to serve you again in the future. Should you have any further concerns or suggestions, please don't hesitate to reach out to us directly.Regards

Thank you for taking the time to post a review of our property, Stephen. We are happy to hear you enjoyed your time at the Sternwheeler Hotel & Conference Centre. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!