Seasonal outdoor pool, open 9 AM to 7:00 PM, pool umbrellas

Reviews of Residence Inn By Marriott New Rochelle

3 out of 5
Residence Inn By Marriott New Rochelle
35 Le Count Pl, New Rochelle, NY

Reviews

8.4

Very good

Rating 10 - Excellent. 369 out of 729 reviews" "
Rating 8 - Good. 216 out of 729 reviews" "
Rating 6 - Okay. 81 out of 729 reviews" "
Rating 4 - Poor. 36 out of 729 reviews" "
Rating 2 - Terrible. 27 out of 729 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hyacinth

Liked: Property conditions & facilities
Excellent and clean
Stayed 1 night in Mar 2024

10/10 Excellent

Glenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at this hotel so much we are coming again in a few months.
Stayed 1 night in Mar 2024

10/10 Excellent

Ivy

Clean, large rooms, free breakfast (not continental!) and close to many restaurants. If staying in New Rochelle it’s a good choice.
Stayed 1 night in Mar 2024

6/10 Okay

Robert

Liked: Staff & service
Disliked: Property conditions & facilities
Staff nice, attentive. The room stank like someone had cooked anchovies in room and spilled the juice on the floor. Was pretty bad odor. The couch was lumpy. A dump for the price.
Stayed 1 night in Mar 2024

6/10 Okay

Barbara

Stayed 1 night in Mar 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Nadglar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an awesome stay at this property. Clean and staff was friendly and amazing
Stayed 3 nights in Mar 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Wuanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s been my second time there and I like staying there but they need to up date certain things and have things available
Stayed 2 nights in Mar 2024

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2024

8/10 Good

Segou

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2024

10/10 Excellent

Tiffany

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. I had an easy check out and check in.
Stayed 1 night in Feb 2024

8/10 Good

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
large room for NYC. Walkable to several restaurants. Parking was wasy..
Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Stayed 1 night in Feb 2024

10/10 Excellent

Toron

Travelled with partner
Liked: Amenities
Very clean. Easy to accessible.
Stayed 1 night in Feb 2024

8/10 Good

Wuanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We enjoyed our stay there
Stayed 2 nights in Feb 2024

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 1 night in Feb 2024

10/10 Excellent

Thanyaluck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, convenient location.
Stayed 10 nights in Jan 2024

8/10 Good

Javonie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close proximity to a lot of things
Stayed 2 nights in Jan 2024

8/10 Good

Trini Jackson

Stayed 2 nights in Jan 2024

8/10 Good

Javonie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Bobby

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Beatrice

Travelled with family
Disliked: Property conditions & facilities
I like the hotel location and the room size. I did not like the design of the room. There is no decoration, no color, and only bare and cheap furniture so it could be replaced easily when damaged by guests and their children. There isn't even counter space for our toiletry in the bathroom. The breakfast is as cold as the room. This is my first time in Marriott Residence, very disappointing.
Stayed 1 night in Jan 2024

8/10 Good

Benigno

Travelled with family and small children
Liked: Amenities
Stayed 2 nights in Jan 2024

10/10 Excellent

AMEVI

Travelled with partner
Liked: Cleanliness, amenities
Speed check-in before the check-in start Time.
Stayed 1 night in Jan 2024

8/10 Good

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff but expensive
The staff was very friendly and welcoming. However, the room was minimally appointed and needed supplies were not available. Considering the price point of the hotel, I expected more.
Stayed 1 night in Dec 2023

10/10 Excellent

James V.

Stayed 2 nights in Dec 2023

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities
The staff was excellent. My stay was good. While the property claims to have been “renovated” it was just a paint and carpet makeover. The drywall had poorly patched holes and the door between the living and bedroom had been kicked in and poorly repaired, but the knob was backwards and didn’t latch. The post office facility next door starts work noisily at 4:30 am. Otherwise quiet. Convenient to the MTA train. 40 mins to NYC.
Stayed 11 nights in Dec 2023

10/10 Excellent

Maria

Stayed 2 nights in Dec 2023

10/10 Excellent

Margo

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I use to live at 5 Anderson St. But moved to VA. I am glad I chose this hotel to stay. I will recommend it to anyone coming to New Rochelle. And if I have to use it again, I will with no hesitation. Thank you all for a pleasant stay.
Stayed 3 nights in Dec 2023

10/10 Excellent

Blake

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Sharon, Minneapolis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third stay at this property - it gets better every time. The staff is top notch - so friendly and helpful - and the facilities are clean, comfortable, and in great condition. Will always stay here when my business brings me to New Rochelle.
Stayed 2 nights in Dec 2023

8/10 Good

Patricia Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Souleyman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 2 nights in Dec 2023

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service
Stayed 1 night in Nov 2023

6/10 Okay

jennifer

Liked: Staff & service
There was a lot of outside noise
Stayed 1 night in Nov 2023

10/10 Excellent

Braulio

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Mubenga, BIRMINGHAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Christine, Staten Island

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Lakeisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean
Stayed 2 nights in Nov 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean and quiet. Comfortable bed, a very nice kitchenette. Complimentary breakfast was great with a variety of food choices. We enjoyed our stay.
Stayed 3 nights in Oct 2023

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities, room comfort
Excellent!!!
To start, the room was great. More than enough space, clean, everything you need to feel comfortable. The staff was very nice and even checked on us to make sure we were satisfied. Look forward to staying here again!!
Stayed 1 night in Oct 2023

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was lovely and the staff was wonderful
Stayed 1 night in Oct 2023

6/10 Okay

Michelle

Travelled with partner
Liked: Cleanliness, staff & service
The refrigerator was too loud and kept my husband awake all night.
Stayed 1 night in Oct 2023

10/10 Excellent

emeka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and courteous workers
Stayed 2 nights in Oct 2023

2/10 Terrible

Orlando

Travelled with family
Stay away. Over priced and extremely poor management, especially at check-in. We stayed overnight in a 2 bedroom suite that had damaged furniture, a dirty/smartly carpet, and a refrigerator that had dents on its door. The air conditioning units were noisy.
Stayed 1 night in Sep 2023

8/10 Good

Kirson

Travelled with group
Liked: Cleanliness, staff & service
I did not like that rooms were not cleaned daily. At a cost of $500 per night, i should not have to request my room be cleaned. The breakfast offerings can be enhanced.
Stayed 3 nights in Sep 2023

10/10 Excellent

Nesha

Business traveller
Liked: Cleanliness, staff & service
The Staff were kind, helpful, resourceful and responded promptly and with compassion & empathy to any requests. There is also a nearby CVS, Applebee's & cinema if of interest The two downsides for me, were firstly, the use of single use plastics for breakfast. Additionally there were no water refill stations rather water in plastic bottles for purchase. It certainly seems like the hotel is making efforts to transition to being more eco friendly For business travelers or anyone new to NYC, the New Rochelle Station is not part of the metro subway in Manhattan. If you have business in Manhattan every day, you will have to purchase a separate $20 ticket per day to Grand Central to get to your final destination plus an additional metro card to get around the city.
Stayed 6 nights in Sep 2023