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Reviews of Tyndall Stone Lodge by Whiski Jack

3 out of 5
Tyndall Stone Lodge by Whiski Jack
4338 Main Street, Whistler, BC

Reviews

8.6

Excellent

Rating 10 - Excellent. 19 out of 47 reviews" "
Rating 8 - Good. 21 out of 47 reviews" "
Rating 6 - Okay. 6 out of 47 reviews" "
Rating 4 - Poor. 1 out of 47 reviews" "
Rating 2 - Terrible. 0 out of 47 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Anna Marie, Burnaby

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Mar 2024

10/10 Excellent

Joe, Smithfield

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean, quiet and an excellent location. Everything is in a walkable distance. Would book again in the future.
Stayed 5 nights in Feb 2024

10/10 Excellent

Daniel

Stayed 2 nights in Sep 2023
Response from Andrea on Nov 5, 2023
Thanks for the excellent review!

10/10 Excellent

husung

Liked: Cleanliness, property conditions & facilities
wonderful place
Stayed 2 nights in Sep 2023

8/10 Good

Autumn

Stayed 4 nights in Jul 2023
Response from Andrea on Aug 6, 2023
Thanks for the kind review.

10/10 Excellent

Zach

Stayed 2 nights in Apr 2023

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great deck
Stayed 2 nights in Jul 2022

8/10 Good

Erika

Travelled with family
Liked: Cleanliness, room comfort
Great lodge in perfect location
This lodge was perfectly located in the main village at Whistler, within walking distance to all the shops and restaurants. A short drive to the gondolas too! It was comfortable and my family of five enjoyed our stay thoroughly.
Stayed 2 nights in Jun 2022
Response from Rebecca at Whiski Jack Resorts on Jun 28, 2022
Thank you for the great review, Erika!

6/10 Okay

Kamran

Travelled with family
Liked: Amenities
Room was okay, but hallway smell bad. The twin beds blanket looks old without fillings
Stayed 2 nights in May 2022
Response from Andrea on May 22, 2022
Thanks for sharing your experience. We will review the duvets for the property. As for the smell, unfortunately we are not able to control the smells that sometimes come from other guests. I hope you enjoyed your stay overall!

8/10 Good

Alicia

Stayed 3 nights in Jan 2022

10/10 Excellent

Bradley

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location in the village, perfect setup for us as a family with 2 young kids. We were able to put them to bed and enjoy ourselves in the suite. I thought the kitchen was incredibly well stocked for cooking.
Stayed 2 nights in Dec 2021
Response from Rebecca at Whiski Jack Resorts on Dec 17, 2021
Thank you for taking the time to write such a wonderful review, Bradley! We hope to welcome you back in the future!

8/10 Good

Chih Wei

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It's in a great location. The kitchen has everything you need (plates, bowls, utensils, appliances, cleaning supplies, etc.). The suite is of a good comfortable size. My only complaint is that the parking spot is very tight.
Stayed 2 nights in Aug 2021
Response from Chanel at Whiski Jack Resorts on Sep 7, 2021
Thank you for the great review of your recent stay! We hope to welcome you back in the future.

10/10 Excellent

Brian

Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Amenities, property conditions & facilities
I loved the location of our suite, right in the village.
Stayed 3 nights in Aug 2021
Response from Andrea on Aug 25, 2021
Thank you for sharing your love for the location!

6/10 Okay

joanne

Disliked: Amenities
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The 2 br loft was spacious and location was great (above purbread and playground). The unit had AC and laundry. Overall stay was great for my family of 5. We would definitely come back!
Stayed 2 nights in Jul 2021
Response from Chanel at Whiski Jack Resorts on Jul 30, 2021
Thanks for the great review of your recent stay with us at Tyndall Stone! We hope to welcome you back soon!

6/10 Okay

Aaron

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Aug 2020
Response from Chanel at Whiski Jack Resorts on Aug 31, 2020
Hi Aaron, Thank you for taking the time to leave us a review of your most recent stay. If you have any feedback, please do not hesitate to contact us.

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Staff & service
The property is very convenient. The unit itself little outdated. Cleanness 7/10. Overall the experience 7/10.
Stayed 2 nights in May 2019
Response from Andrea on May 22, 2019
Thank you for sharing your experience. I'm sorry to hear you didn't find our unit to be very clean - our guests mention our cleanliness often. We are glad you enjoyed the convenience and hope that we can welcome back sometime soon.

10/10 Excellent

Persis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Place was big and right in whistler centre. Great views tooo! No hassles ! Would come again
Stayed 1 night in Dec 2018
Response from Your Rentals Team on Jan 1, 2019
Thank you for review and hope to see you again!

10/10 Excellent

Martine S., Woodinville

Amazing!
Amazing location. Will definitely go back next year.
Stayed 6 nights in Dec 2017

8/10 Good

Josh, Vancouver, BC

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Code is way too long. Hot tub hours are short. Great location though.
Stayed 2 nights in Dec 2018
Response from Andrea on Dec 22, 2018
Hey Josh Thanks for the feedback. We will use this to improve our services. Glad you enjoyed the location and hope to see you again.

8/10 Good

Ben, Surrey bc Canada

Liked: Cleanliness, property conditions & facilities
The pool was great but lots of sand in the bottom. Seams like the walk way is flaking and sits a at the bottom of the hot tub. Not a pleasant feeling. Maybe some rubber mats would help stop that?
Stayed 2 nights in Oct 2018
Response from Whiski Jack Resorts on Oct 16, 2018
Hi Ben, Thank you for your review as we are always looking for ways to improve our business. We will address the strata about this and we hope that you enjoyed your stay otherwise!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2016
Response from Whiski Jack Resorts on Oct 16, 2018
Thank you for your review!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, pools needed cleaning but still lots of fun. Close to the market square.
Stayed 2 nights in Sep 2018
Response from Whiski Jack Resorts on Oct 2, 2018
Thank you for your review! We like to hear all aspects of your experience as it helps us address any concerns. The location is superb and we look forward to your next stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from Whiski Jack Resorts on Aug 28, 2018
Thank you for your review!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Aug 2018
Response from Whiski Jack Resorts on Aug 16, 2018
Thank you for your review and we apologize that your stay didn't exceed your expectations. We are always looking for ways to grow and better our business here at Whiski Jack Resorts so we would appreciate if you would give us a call directly to talk a little more about your experience. We look forward to hearing from you.Thank you!

6/10 Okay

Verified traveller

Close to everything but too much noise during the night.
Stayed 2 nights in May 2018
Response from Whiski Jack Reservations on May 22, 2018
Thank you for choosing to stay with Whiski Jack Resorts and for taking the time to share your experience regarding your recent stay with us. Your feedback is invaluable to us in order to achieve the highest standard of service and excellence. As a management team, we take all comments seriously and share them with our team so that we may resolve any and all issues. Again, we appreciate your feedback and we hope you will consider staying with us in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, accommodating staff, pleasant stay
Stayed 1 night in Mar 2018
Response from Andrea on Apr 7, 2018
Thanks for the great review!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall its good
The location is very convenient but also noisy at the same time. Theres always some guys plays speak laugh etc in the midnight downstairs.
Stayed 5 nights in Dec 2017
Happy to see that your overall stay was good. Kind regards, Rentals Department Whiski Jack Resorts

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected.
Our place was very special. It has 2 bedrooms and bathrooms, and has a patio overlooking the Olympic Stroll by the concert stage. It was the 1st time at Whistler and you never know what kind of unit you signed up for, and this one met all of our wants and needs.
Stayed 2 nights in Sep 2017
Thanks for the kind words, Randall! We're so glad you enjoyed your stay and that were exceeded your expectations - that's what we aim to do! See you again soon, The Whiski Jack Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Only downside is check in and out is off site.
Stayed 2 nights in Sep 2017
Thanks for taking the time to provide a review. Whiski Jack Resorts offers 161 condos and townhomes over 13 properties, which makes checking in at the property a challenge that many property managers in Whistler have. Thankfully, we have a central check in desk that is located in Whistler Creekside, on the way to all of our properties. We are always looking to improve so your suggestions are very valuable to us. Kindly, The Whiski Jack Team

8/10 Good

Marilynne S.

Tyndall lodge
Our stay at the Tyndall lodge was great, very clean , great location, close to everything, but away from the late night noise ... our only wish was the pool area could use some chairs and a clean up
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay....will come again!
Located in the Village North, this condo is within 10 minute walk to Blackcomb Ski Resort, Free self parking, Smoke-free property, and walking distance to everything.
Stayed 3 nights in Jun 2017
Thank you for your feedback on your recent stay at Tyndall Stone Lodge by Whiski Jack. We are pleased to hear that you had an enjoyable experience. The location is certainly a great feature of the property. We look forward to welcoming you again in the future!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, great value!
Stayed 2 nights in Jun 2017
Thank you for sharing your feedback on your recent stay at Tyndall Stone Lodge by Whiski Jack. We are pleased to hear that you had an enjoyable stay. We look forward to welcoming you again in the future!

8/10 Good

Michael

Liked: Cleanliness, staff & service
A LITTLE LETDOWN
The mattresses are in need of replacing. Checking in at different location is somewhat of a hassle. Would not stay again.
Good day Michael, Thank you for sharing your feedback from your recent stay experience. I am sorry to hear that you were unhappy with several aspects of your stay. As we manage multiple locations throughout Whistler, a central check-in location provides convenience for all of our guests. We have a centrally located office in Creekside, on your travel into Whistler. We appreciate your feedback as it is used to further improve guest experience. Kind regards, Amanda Churchill Rentals Coordinator

8/10 Good

Michelle, K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty nice place with a few hiccups
Condo was decent but ours was outside kids outdoor play area so it was like with being next to an elementary school. Pool and hot tub pretty small.
Response from Charley on Apr 13, 2017
Hello Michelle, Thank your for your review. We're sorry the location was ideal for you. We manage many different properties through out Whistler so please feel free to contact us for your next visit and we can find something better suited to you. We hope you had a good time in Whistler.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Ok option in town though loud and not convenient
The condo / room was fine (clean, bed comfortable, etc.) but the check-in /out located @ Creakside made this way more complicated. Why not have a key drop box for checkout? Also the location is across a very busy (and loud) bar so expect to wake up ~2AM
Response from Charley on Apr 13, 2017
Hello, We're sorry to hear the location did not meet you expectations. Unfortunately due to the large number of properties we manage we have to have one welcome center located on the way out of Whistler. Apart from these issues we hope you enjoyed your stay.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a good stay. We came for two nights and two days of skiing. Great location and nice sized room. The two bathrooms was great. Only complaint is in regards to the checkout rules. Be aware you need to take out your own trash and recycling before leaving the room as well as run the dishwasher.
Hi David, Thanks for the great review. All feedback is appreciated and we hope to see you again soon. Kind Regards, Charley

10/10 Excellent

marina r.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An absolutely wonderful & perfect family vacation
We went to Whistler for a family vacation with our 3 adult children and had an absolutely wonderful time. The weather was perfect which made for great skiing, and our location in the village allowed us to walk everywhere (slopes, restaurants, night life & cross country skiing) We enjoyed the ice rink (right out our front door) the morning we left.
Response from General Manager on Jan 21, 2017
HI Marina, We are glad you enjoyed your stay in Whistler. We hope to see your again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The condo was comfy looking to the main street. Happy to have stayed here.
Response from Charley on Jan 21, 2017
Hello, Thank you for the great review!

10/10 Excellent

T, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family/ friends room
Good location, but under ground parking is way too small. We couldn't park our mini van so we had to park it at the public parking and walk 3 minutes. Room was huge but comfortable for 6, big enough for up to 8. The kichen is equipped well above expectations and washer and dryer was handy. Very satisfied overall.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Shirley, Bainbridge Island, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family space
Perfect place for 6 people (3 couples). Kitchen had everything to feed all and our friends. We would stay here again. Wifi and free North American calling! Only challenge is finding the place to get the key. It is hidden behind a shopping center.

8/10 Good

J, vancouver, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Whistler
Quiet location in village. Short walk or free village shuttle to bottom of slopes.

8/10 Good

Sam, Abbotsford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall was a great place to stay
We decided on Tyndall Stone Lodge because of the layout. My husband and I were going to Whistler for his weekend hockey tournament in April. Our son and his girlfriend decided to join us. We really appreciated the separation of the bedrooms. The kitchen, living room, and dining room were spacious enough for the four of us. We saved on restaurant costs by making breakfast and snacks in the room. The kitchen was fully equipped with dishes, utensils, and pans. It was very nice that there was a full range, fridge, microwave and dishwasher. We did not need the washer and dryer, but it was nice to know they were there if we did. It was unfortunate that the hottub downstairs had only half of the jets working. Our main issue with this complex was the free parking spot assigned to the room. We had a concrete pillar and metal guard rails on one side and a large truck on the other. Parking our mid size vehicle was a nightmare. I got out, he parked, squeezed out the door and we unloaded our stuff from the hatch. I would recommend that you pay $10 per 24 hours and park across the street under the library. When I mentioned this at checkout, the kind gentleman said that they can issue us a free spot at one of their other complexes. That will make us return for sure. The check-in and out was easy, although a little out of the way as we were headed north after leaving.
Response from Kelly on Aug 2, 2014
Thank you for your comments. We hope you choose to stay with us again in the near future.

4/10 Poor

Sandra, Surrey, B.C.

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Noisy, Noisy, Noisy
The unit we had (#203) overlooked a children's playground and the Celebration Plaza. Older "children" gathered at the playground at night and made sleep next to impossible. During the daytime, there was an event at the plaza where the constant thump, thump, thump of the music made quiet enjoyment of the condo impossible. I should mention we were there on a weekend. The unit had not been thoroughly cleaned with fingerprints on the mirrors and grunge that fell out when we opened the stove drawer. When you see things like this it makes the whole cleanliness suspect. There were not enough plates and cutlery for the 6 of us. They were prompt in delivering additional pieces however. The hot tub will hold 6 comfortably but no more. The pool is not large enough to swim a lap. Both are right on the street, with a privacy fence but kids were able to poke their noses and hands through and steal a towel from us. There is a 10 am check-out which is quite annoying. The hotel is in the village and close to all the activities and shops which is nice.

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schitterend ! Goede locatie en kamers.
Zeer goede accomodatie ! Voldoende ruimte en keuken volledig uitgerust, zelfs een afwasmachine. Het enige nadeel is het lawaai van de speeltuin in de dag en de zatte mensen die om twee uur 's nachts uit de bar komen.
Stayed 4 nights in Aug 2017
Bedankt voor de geweldige recensie! We zijn zo blij dat u van de voorzieningen in Tyndall Stone Lodge geniet. Natuurlijk, het zijn in het dorp heeft zijn voordelen. Soms kan de dorpsactiviteit meer geluid betekenen. Whiski Jack resorts bieden opties voor degenen die op zoek zijn naar buiten het dorp ... voel je vrij om ons te contacteren voor meer informatie voor uw volgende verblijf! Andrea