Interior entrance

Reviews of Summit Lodge Boutique Hotel

4 out of 5
Summit Lodge Boutique Hotel
4359 Main St., Whistler, BC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 932 out of 1261 reviews" "
Rating 8 - Good. 237 out of 1261 reviews" "
Rating 6 - Okay. 67 out of 1261 reviews" "
Rating 4 - Poor. 13 out of 1261 reviews" "
Rating 2 - Terrible. 12 out of 1261 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Avneet

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE ! AMAZING STAFF
Stayed 1 night in Apr 2024
Response from Emma on Apr 22, 2024
Hi Avneet,Thankyou for your positive feedback. We are glad you enjoyed your stay and hope to see you back at the Summit Lodge next time your in Whistler.

10/10 Excellent

Patrick

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was a breeze. Room was immaculate, with modern touches. Fridge, stove top, and microwave in room was a nice perk. Close to grocery store if you want to eat in, or go for the awesome tacos across the street. Need a tune before hitting the slopes? Check out Underground tuning right in the lobby!
Response from Emma on Apr 22, 2024
Hi Patrick,Thankyou for the positive feedback! We are glad you enjoyed your stay and hope to see you back at the Summit Lodge next time your in whistler.

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Natasha

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service here is exceptional! There was a slight issue that came up and the staff were quick, professional, and went above and beyond to ensure that the stay met my needs. I loved that it was pet friendly, the little welcome package for my dog was super thoughtful! As a Vancouver local, we will definitely be coming back here!
Stayed 1 night in Apr 2024
Response from Emma on Apr 22, 2024
Thankyou for your positive feedback Natasha. We are glad you enjoyed your stay and hope to see you back at the Summit Lodge next time your in Whistler!

10/10 Excellent

Julie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff on the front desk who help us was very Nice & friendly (Liam) and the housekeeping guy was vey helpful in the morning to help us on the direction where to go.happy to book again on summer!
Stayed 1 night in Apr 2024
Response from Emma on Apr 22, 2024
Hi Julie, Thankyou for your positive feedback! We are glad you enjoyed your stay and hope to see you back at the Summit Lodge next time your in Whistler.

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ricardo was so nice give us amazing recommendations and also he speaks Spanish so it was easy to communicate with! Thanks we enjoyed our stay
Stayed 1 night in Apr 2024
Response from Isabella on Apr 21, 2024
Thank you for sharing your positive experience with us! We're thrilled to hear that our front desk agent provided you with excellent recommendations and that his ability to speak Spanish made your communication easier. We're dedicated to ensuring all our guests have a memorable stay, and we're glad you enjoyed your time with us. We look forward to welcoming you back on your next visit!

10/10 Excellent

KA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and like it.
Stayed 1 night in Apr 2024
Response from Jaden on Apr 21, 2024
Thank you for your brief but positive feedback! We're delighted to hear that you enjoyed your stay with us. If there's anything specific you appreciated or any suggestions you have for us to make your experience even better next time, please let us know. We look forward to welcoming you back soon!

6/10 Okay

Mehreen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Parking spot is very tight..and was really difficult to get into stall..That was really tiresome for me.
Stayed 1 night in Apr 2024
Response from Isabella on Apr 21, 2024
We apologize for the inconvenience you experienced with our parking. Your feedback is valuable to us, and we will review the parking situation to see how we can improve and make it more comfortable for our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel! Perfect for the weekend!
Stayed 1 night in Apr 2024
Response from Liam on Apr 21, 2024
Hello Kevin, Thank you for the 5 star review. We would love to welcome back to the summit lodge when you visit whistler next time.

10/10 Excellent

Ji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service
Stayed 1 night in Apr 2024
Response from Miguel on Apr 20, 2024
Thanks Ji for this positive review! Looking forward to welcome you again!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel , friendly helpful staff would definitely stay here again
Stayed 7 nights in Apr 2024
Response from Isabella on Apr 19, 2024
Thank you so much for your kind words and for choosing to stay with us! We're thrilled to hear that you had a very nice experience at our hotel and that our friendly and helpful staff made your stay even better.

6/10 Okay

Anthony, Mission

Liked: Cleanliness, staff & service, property conditions & facilities
Nice local property. Great staff and hospitality. The only bummer was equipment noise starting at 8:00am to noon when we checked out. I think it was a leaf blower or something else next door. Ruined the morning.
Stayed 1 night in Apr 2024
Response from Isabella on Apr 19, 2024
Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you enjoyed our local property and experienced great hospitality from our staff.We apologize for the inconvenience caused by the equipment noise during your stay. We understand how disruptive such disturbances can be, especially early in the morning. Please rest assured that we are looking into this matter to ensure that future guests do not experience similar disruptions.We appreciate your understanding and hope that despite this issue, you were able to enjoy the rest of your stay with us. If you plan to visit again, please let us know, and we'll ensure your next experience is even more pleasant. Thank you again for your valuable feedback.

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Isabella on Apr 19, 2024
Hi Kent,Thank you for your wonderful feedback!Warm regards,

10/10 Excellent

Maksim

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great convenient place to stay with family.
Stayed 3 nights in Apr 2024
Response from Miguel on Apr 16, 2024
Thanks a lot Maksim for this great review! Looking forward to welcome you again!

4/10 Poor

Sumit

Decent hotel.Overpriced.
Stayed 2 nights in Apr 2024
Response from Miguel on Apr 16, 2024
Thank you Sumit for this review. We apologize if the hotel didn't exceed your expectations... Feel free to contact us directly for a deeper feedback...

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable and it was a great location.
Stayed 1 night in Apr 2024
Response from Emma on Apr 15, 2024
Thankyou for your positive feedback! We look forward to welcoming you back to the Summit Lodge next time your in whistler.

10/10 Excellent

brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the fireplace and the distressed wood feature wall.
Stayed 1 night in Apr 2024
Response from Miguel on Apr 14, 2024
Thanks a lot Brenda for your positive review. We look forward to welcome you again!

10/10 Excellent

Rikki

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable and cool place to stay
Stayed 1 night in Apr 2024
Response from Miguel on Apr 14, 2024
Thank you Rikki for your kind words! We appreciate your review and we look forward to welcome you again!

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great location. Nice rooms.
Stayed 1 night in Apr 2024
Response from Miguel on Apr 14, 2024
Thanks a lot Shaun for your review. We appreciate it and we would like to welcome you again!

10/10 Excellent

Jennifer, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, free shuttle to the slopes (although I didn't use the service as it's a nice 15 minute walk to the lifts - perfect warm up). I loved the ski/board valet at the front of the hotel. Better than lockers and they offer full services overnight. They were very friendly and helpful. I was worried the location was too far from the lifts, but it wasn't. Close to a large grocery, lots of restaurant options. I will stay here again.
Stayed 4 nights in Apr 2024
Response from Ellie on Apr 11, 2024
Hi Jennifer, Thank you for the great review! We are pleased you enjoyed your stay and took advantage of our ski shuttle and ski valet. We hope to welcome you again soon.

6/10 Okay

Karan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Really close to whistler village and lots of restaurant options. Washroom was not super clean. Kitchen and washroom are face to face. Not a lot of soundproofing from the main door, can hear everything from outside.
Stayed 1 night in Apr 2024
Response from Ellie on Apr 11, 2024
Hi Karan, Thank you for taking the time to share your feedback. I am sorry to hear about the cleaning, we will be sure to pass your feedback onto the housekeeping team.

10/10 Excellent

Sally

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic stay at the Summit, lovely clean quiet room, comfortable bed, great location. The small boutique feel of the lodge is very relaxing.
Stayed 1 night in Apr 2024
Response from Ellie on Apr 7, 2024
Hi Sally, Thank you for the lovely review! We are happy you enjoyed your recent stay with us. We look forward to welcoming you again soon.

10/10 Excellent

Cary, Blaine

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beyond dog friendly and really warm and kind staff right down to the cleaning staff
Stayed 1 night in Apr 2024
Response from Emma on Apr 8, 2024
Hi Cary,Thankyou for the positive feedback. We hope to welcome you back to the Summit Lodge next time your in Whistler.

10/10 Excellent

Maria de Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and the staff were great. the hotel is a little old, but still nice.
Stayed 4 nights in Mar 2024
Response from Miguel on Apr 2, 2024
Thank you Maria de Jesus for this review. We appreciate it and we would like to welcome you again on your next trip to Whistler.

10/10 Excellent

Kathy, Kirkland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms need a door stop for us to bring in our ski gear and luggages
Stayed 2 nights in Mar 2024
Response from Isabella on Apr 1, 2024
Hi Kathy,Thank you for taking the time to review the hotel and for providing valuable feedback. We greatly appreciate your input and will definitely explore how we can address your request. Kind regards

8/10 Good

Bogdana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Summit Lodge with my 12-year-old kid over the Easter break. The hotel boasts great location, offering a peaceful ambiance while still being conveniently close to Whistler Village. The shuttle service to the Whistler Village gondola was a nice perk that allowed us to effortlessly access the slopes. Our room was clean and spacious, and the staff members were exceptionally friendly and attentive, going above and beyond to ensure a pleasant stay. The amenities, like dray sauna and hot tub were nice and clean, but small, which was a minor inconvenience. Overall, we enjoyed our stay at Summit lodge, and we’ll definitely consider choosing it again for our future stay in Whistler.
Stayed 4 nights in Mar 2024
Response from Isabella on Apr 1, 2024
Hi Bogdana,We truly appreciate your wonderful review and are delighted to hear that you enjoyed your stay with us. Your feedback is valuable, and we will certainly take it into consideration as we strive to enhance our amenities and services. Thank you once again for sharing your experience with us.

10/10 Excellent

Dmytro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay, amazing staff :-)
Stayed 1 night in Mar 2024
Response from Miguel on Mar 31, 2024
Thanks a lot Dmytro for this great review! Looking forward to welcome you again!

10/10 Excellent

Anureet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024
Response from Miguel on Mar 29, 2024
Thanks a lot Anureet for your review. We are glad to hear that you had a great stay and we would like to welcome you again on your next trip to Whistler!

8/10 Good

Jennifer

Stayed 3 nights in Mar 2024
Response from Miguel on Apr 14, 2024
Thank you Jennifer for this positive review. We look forward to welcome you again on your next trip to Whistler!

10/10 Excellent

Lee, Victoria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ended up getting a nicer room than we were expecting. Just the little extra space with 2 adults, a 7 and 10 year old made a huge difference over our 8 day stay. Staff always went the extra mile there to see if there was anything they could do to make the stay even better.
Stayed 7 nights in Mar 2024
Response from Miguel on Mar 24, 2024
Thank you Lee for this great review and your feedback. We appreciate it and we are glad to hear that the hotel exceeded your expectations. We look forward to welcome you again on your next trip to Whistler!

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at this hotel! Location was perfect! Many food options and market nearby.
Stayed 2 nights in Mar 2024
Response from Emma on Mar 27, 2024
Hi Renee,Thankyou for your positive review. We are so glad you enjoyed your stay with us and look forward to having you back at the summit lodge next time your in Whistler!

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend this hotel. Property and rooms were very clean, and there were various amenities in the room that were easy to use. This hotel was definitely a highlight of our trip to Whistler Blackcomb. Something I will say though, is that the hotel was rather a bit far away from the gondolas and lifts. But other than that, it was an overall satisfying stay. Strongly recommended.
Response from Emma on Mar 21, 2024
Hi Jennifer,Thankyou for your kind words. We hope to see you back at the Summit Lodge next time your in Whistler!

10/10 Excellent

James

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Great place, great location!
Stayed 6 nights in Mar 2024
Response from Emma on Mar 18, 2024
Hi James,We are so glad you enjoyed your stay with us! We look forward to welcoming you back next time your in Whistler.

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in Mar 2024
Response from Emma on Mar 18, 2024
Hi Jorge,We are so glad you enjoyed your stay with us! We look forward to welcoming you back next time your in Whistler.

10/10 Excellent

Sanket

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room - liked that there was a small stove, microwave and fridge. Also enjoyed the pool and hot tub
Stayed 2 nights in Mar 2024
Response from Emma on Mar 18, 2024
Hi Sanket,We are so glad you enjoyed your stay with us! We look forward to welcoming you back next time your in Whistler.

10/10 Excellent

Lisma

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near restaurants and shops, clean, quiet, great amenities
Stayed 2 nights in Feb 2024
Response from Miguel on Mar 17, 2024
Thanks a lot Lisma for this great review. Looking forward to welcome you again!

2/10 Terrible

Gurdeep

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
VIP no room upgrade No free parking No breakfast
Stayed 1 night in Mar 2024
Response from Ellie on Mar 17, 2024
Hi Gurdeep, Unfortunately we were unable to provide an upgrade due to being sold out. We hope you enjoyed the complimentary bottle of wine instead. Parking is 21 a night for all guests. In house breakfast is available to order, we apologize you did not get an opportunity to try our breakfast.

8/10 Good

winnie

Stayed 2 nights in Mar 2024
Response from Liam on Apr 6, 2024
Hi Winnie, Thankyou for your positive review. We are so glad you enjoyed your stay with us and look forward to having you back at the summit lodge next time your in Whistler!

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Fun, authentic rooms. Comfortable bed. Helpful staff. Hot tub and sauna were nice.
Stayed 1 night in Mar 2024
Response from Emma on Mar 12, 2024
We thank you Nicole for staying with us. We are glad to hear that you enjoyed the stay and we would like to welcome you again!

4/10 Poor

Karen

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Disappointed
Stayed 2 nights in Mar 2024
Response from Miguel on Mar 11, 2024
Hi Karen. We apologize if the hotel did not exceed your expectations. Due to maintenance procedures, our hot tub must remain closed for a couple of hours on Monday mornings until the fresh water is heated again. We would like to welcome you again and in order to offer a better experience.

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Emma on Mar 31, 2024
Hi Clayton,Thankyou for your positive feed back. We hope to have you back at the Summit Lodge next time your in Whistler.

10/10 Excellent

Zachary

Stayed 3 nights in Mar 2024
Response from Miguel on Mar 31, 2024
Thank you Zachary for this positive review. Looking forward to welcome you again!

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and loved the kitchenette! Housekeeping was great, kind and efficient. Our room was always clean and we had what we needed.
Stayed 4 nights in Dec 2023
Response from Miguel on Mar 11, 2024
We thank you Diana for staying with us. We are glad to hear that you enjoyed the stay and we would like to welcome you again!

10/10 Excellent

michele

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great Location and friendly staff.. shuttle to the ski lift was awesome
Stayed 2 nights in Mar 2024
Response from Miguel on Mar 11, 2024
Thanks a lot Michele for this great review and your kind words. Looking forward to welcome you again!

10/10 Excellent

Nadia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome. ❤️
Stayed 3 nights in Mar 2024
Response from Holly on Mar 8, 2024
Hi Nadia, Thank you so much for your positive review! We hope to welcome you again in future.

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great Location
Stayed 1 night in Mar 2024
Response from Holly on Mar 8, 2024
Hi Kelly, Thank you for your positive review! We hope to welcome you again in future.

8/10 Good

David

Liked: Staff & service
Lack lustre. Heater was old and small. Cheap LED fireplace gave it a tacky look and feel. Bed squeaked. No oven. Small TV and had to watch from the couch. No tv viewing from the bed. So so.
Stayed 1 night in Mar 2024
Response from Miguel on Mar 8, 2024
Hi David! We thank you for the review and feedback. We are sad to hear that the room did not exceed your expectations. Hopefully, we can welcome you again and offer to you a better experience.

8/10 Good

vitaly

Liked: Cleanliness
Better then advertised, but could use a bathroom upgrade and larger hot tub, or a secondary one.
Stayed 2 nights in Feb 2024
Response from Ellie on Mar 1, 2024
Hi Vitaly, Thank you for taking the time to share your feedback, we appreciate your input and will be sure to take it into consideration. We hope you enjoyed your time in Whistler!

8/10 Good

TRACY

Travelled with family
Staff were kind and courteous. The rooms need a refresh and DEEP cleaning as the walls, behind the beds were dirty. The sofa sleeper was SO UNCOMFORTABLE. Would not recommend even for children. Dogs on property were quite loud.
Stayed 5 nights in Feb 2024
Response from Holly on Mar 1, 2024
Hi Tracy, thank you for your review! We are sad to hear that your stay did not exceed expectations and we appreciate your feedback. We hope to welcome you again in future and hopefully next time we can ensure that your stay with us is wonderful!

6/10 Okay

Adelene

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean.
Stayed 4 nights in Feb 2024
Response from Emma on Feb 28, 2024
Thankyou Adelene for this positive review. We are glad you enjoyed your stay and look forward to welcoming you back next time your in Whistler.