Ratings based on 248 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
99% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Abbotsford, B.C.

Excellent location in Whistler village!

Posted 13-Apr-2015
This hotel is in a great location with super easy walk access to the village shops and eateries! We just went to relax..not skiers and the hotel was great. We have a small dog and he was welcomed and we really appreciated that!! High def. TV was a nice surprise you don't usually see in hotels and the room was modest but certainly had everything we needed. The staff were awesome!! Good food from the restaurant in the lobby, and they do take out if you want to take it to your room. My only small negative is you can hear people in the hallway if they are not quiet but for the most part that was not a problem. Thanks Delta!!
Comment from Hotel Management
15-Apr-2015 by Bekki, Hotel Management
It is great to hear that you enjoyed your experience with us! Thanks for the feedback and we look forward to welcoming you back in the future.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom S

Loved it.

Posted 11-Apr-2015
Will come back again and often. Room was as described. Very comfy bed!
Comment from Hotel Management
13-Apr-2015 by Matt, Hotel Management
Thank you for taking the time to share your feedback with us. We are glad to see you enjoyed the your stay, we look forward to welcoming you back soon. Have a wonderful day!
5 out of 5
Recommended
for Everyone
by A verified traveller

easy stay

Posted 3-Mar-2015
Pros: excellent staff
Cons: nothing
Location: centrally located in village
everything was great. very nice and helpful staff. clean and well appointed room
Comment from Hotel Management
14-Mar-2015 by Matt, Hotel Management
Thank you for sharing your feedback with us. We are glad to hear you enjoyed your stay with us, we hope to welcome you back in the near future!
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Hotel in Whistler

Posted 2-Mar-2015
Newly remodeled rooms were clean and stylish. Family had a great time and staff was extremely pleasant and helpful the whole time we were there.
Comment from Hotel Management
12-Mar-2015 by Matt K, Hotel Management
We are delighted to see you enjoyed our new rooms and helpful staff! Thank you for staying with us, hopefully we will see you again soon.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Vancouver

Very nice renovated 'mode' rooms

Posted 10-Feb-2015
Pros: Helpful staff throughout.
Cons: I would have liked dinner room service.
I loved the newly renovated rooms - kingsize suite - every detail was very well done.
Comment from Hotel Management
6-Mar-2015 by Erin, Hotel Management
It is great to hear you enjoyed your experience with us! Thanks for taking the time to share your feedback with us and we look forward to welcoming you back in the near future.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom edmonton

convenient to all services

Posted 29-Jan-2015
everything was very pleasant from arrival to departure
Comment from Hotel Management
6-Mar-2015 by Erin, Hotel Management
Thank you for taking the time to share your experience with us. We are happy to hear you enjoyed your time here.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Edmonton, AB

Helpful Staff, good value

Posted 28-Jan-2015
Hotel staff were very helpful from check in to check out. Location was excellent and within walking distance of everything you need. Comfortable beds and full kitchens. Ski rental shop on site and shuttles to the mountain base. Would be nice to have an onsite spa, but many great quality spas within the proximity. Overall good experience.
Comment from Hotel Management
7-Mar-2015 by Erin, Hotel Management
It is great to hear that our location was accommodating to your needs and that your experience was enjoyable. Thank you for choosing to stay with us and we look forward to having you back in the future.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Jan-2015
Pros: the hot tubs and swimming pool.
We booked a 2 bedroom suite to go with my family over Christmas holidays, it was a nice experience!
Comment from Hotel Management
22-Jan-2015 by Erin, Hotel Management
We are happy to hear that you enjoyed your experience with us over the Christmas period and thank you for choosing to stay with us over that time. We hope to see you again soon!
4 out of 5
Recommended
for Families
by A verified travellerfrom Seattle, WA

Didn't mind it

Posted 16-Jan-2015
Pros: Very cordial and professional staff, comfortable albeit small rooms, convenient parking.
Pros: Very cordial and professional staff, nicely maintained older building, comfortable albeit small rooms, convenient parking. Cons: Parking was costly ($30CAD per night), it's a long walk with equipment to the village lifts, esp with small children who need to be at ski school by 8:30am. Re the location, there is the shuttle option... if you have the time to spare for pickup and transit to the lifts.
Comment from Hotel Management
20-Jan-2015 by Erin, Hotel Management
Thank you for taking the time to share your feedback with us.
4 out of 5
Recommended
for Families
by Winnie

This traveller left a rating score only Posted 12-Jan-2015 on Hotels.com