Ratings based on 474 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom victoria, bc

Easy to get anywhere in the village

Posted 16-Dec-2014
It was awesome friendly staff, very helpful. The pool and restaurant attached to the hotel were amazing
Comment from Hotel Management
17-Dec-2014 by Erin, Hotel Management
Thank you for staying with us and taking time to post a review.
4 out of 5
Recommended
for Everyone
by A verified traveller

Whistler Ski Weekend

Posted 15-Dec-2014
Good location, friendly staff, easy check-in, nice room. Only issue was that the bed layout was not what we had requested (queen bed in second bedroom instead of 2 doubles). No big deal - we still enjoyed our stay.
Comment from Hotel Management
17-Dec-2014 by Erin, Hotel Management
Thank you for choosing to stay with us for your ski weekend.
3 out of 5
Recommended
for Everyone
by A verified traveller

Pleasant stay

Posted 14-Dec-2014
We had a great stay at this hotel excellent location. My only down fall was the pool was cold and the hotel room floors looked like it hadnt seen a vacuum since the previous occupants. Staff were awesome , helpful & always pleasant
Comment from Hotel Management
17-Dec-2014 by Erin, Hotel Management
Thank you for the review. I am happy to read that you had a great stay and you thought our central location was excellent. I apologize that you experienced any downfalls when staying with us that is certainly not the experience we want our guests to be left with. We hope you will be returning soon!
3 out of 5
Recommended
for Everyone
by A verified traveller

Staff trying very hard but amenities are basic

Posted 27-Nov-2014
Pros: Staff were pleasant.
Cons: In this day and age, I would consider strong wifi essential.
It was clear that the staff were all trying their best. The room itself was fairly basic. The wifi was barely good enough for texting but otherwise terrible. Took forever to upload a 500KB file. The room was cold upon arrival and it took a couple of hours before the ambient temperature became bearable. Lastly, when the heating fan kicked on, it was so loud that it sounded like a hair dryer.
Comment from Hotel Management
2-Dec-2014 by Erin, Hotel Management
Dear Jackie, Thank you for your feedback although I am disappointed to read your comments regarding our recently (just finished yesterday) renovated rooms, but I guess design is somewhat subjective. I do apologize for a slow Internet and I am surprised as we recently added AP points to all rooms and increased our bandwidth to avoid such a problem. Also our heating system combined with a fireplace should have made quick work of any coldness lingering in the room, obviously something was not working properly. I do hope that we can welcome you back soon as I am confident that your next stay will be an exceptional one.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Langley BC

Nice Hotel, Great Staff

Posted 17-Nov-2014
Pros: Staff was friendly, helpful, and courteous. Room was very clean.
Cons: The room was recenty remodelled which was nice, however the couch & chair were very firm & uncomfortable. Fabric felt like plastic.
Location: Everything within walking distance. Great shops, and restaurants. Tucked a little away so the party noise was kept to a minimum.
We enjoyed our stay, celebrated our third anniversary. Beautiful scenery, and fun atmosphere.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Abbotsford, BC

Nice stay

Posted 12-Nov-2014
I've spent 2 seperate nights at this hotel within the month. Both stays were great! I found the bed very comfy the first stay, so that's why I booked the Delta for the second stay. I would stay here again.
4 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Calgary, AB

Lots of comfort and convenience

Posted 12-Nov-2014
Pros: The beds are good, pillows are perfect, and mostly the location in the village from the hotel to restaurants or shopping.
Cons: I would want to at least have coffee service down in the lobby in the morning. My little coffee machine isn't the same.
I stayed here during off-season when its very quiet in Whistler. I still got great service and restaurant advice from the front desk, my room was immaculate, and I slept great in a comfortable bed.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom maple ridge

Pet friendly hotel in the village

Posted 11-Nov-2014
Very friendly and helpful staff. The hotel was nice as was our room. We enjoyed the pool and hot tubs. The hotel was pet friendly and welcomed our Great Dane.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom vancouver

Great service

Posted 4-Nov-2014
Staff was really helpful. King size bed was really soft and comfortable. Nice little balcony with a view
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Ontario

Room with a view.

Posted 21-Sep-2014
This hotel provided excellent accommodations and service. We were upgraded to a one bedroom suite which would be perfect for those who. Want or need to or spare own meals. The hotel is in centre of village near all shops including drug store and fabulous market and, a good selection of restaurants and bars.