Ratings based on 497 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Hotel in Whistler

Posted 2-Mar-2015
Newly remodeled rooms were clean and stylish. Family had a great time and staff was extremely pleasant and helpful the whole time we were there.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Vancouver

Very nice renovated 'mode' rooms

Posted 10-Feb-2015
Pros: Helpful staff throughout.
Cons: I would have liked dinner room service.
I loved the newly renovated rooms - kingsize suite - every detail was very well done.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom edmonton

convenient to all services

Posted 29-Jan-2015
everything was very pleasant from arrival to departure
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Edmonton, AB

Helpful Staff, good value

Posted 28-Jan-2015
Hotel staff were very helpful from check in to check out. Location was excellent and within walking distance of everything you need. Comfortable beds and full kitchens. Ski rental shop on site and shuttles to the mountain base. Would be nice to have an onsite spa, but many great quality spas within the proximity. Overall good experience.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Jan-2015
Pros: the hot tubs and swimming pool.
We booked a 2 bedroom suite to go with my family over Christmas holidays, it was a nice experience!
Comment from Hotel Management
22-Jan-2015 by Erin, Hotel Management
We are happy to hear that you enjoyed your experience with us over the Christmas period and thank you for choosing to stay with us over that time. We hope to see you again soon!
4 out of 5
Recommended
for Families
by A verified travellerfrom Seattle, WA

Didn't mind it

Posted 16-Jan-2015
Pros: Very cordial and professional staff, comfortable albeit small rooms, convenient parking.
Pros: Very cordial and professional staff, nicely maintained older building, comfortable albeit small rooms, convenient parking. Cons: Parking was costly ($30CAD per night), it's a long walk with equipment to the village lifts, esp with small children who need to be at ski school by 8:30am. Re the location, there is the shuttle option... if you have the time to spare for pickup and transit to the lifts.
Comment from Hotel Management
20-Jan-2015 by Erin, Hotel Management
Thank you for taking the time to share your feedback with us.
5 out of 5
Recommended
for Families
by A verified travellerfrom Vancouver BC

great stay

Posted 6-Jan-2015
Cons: shuttle to lifts
Location: loads of shopping food places bars great spot
ten minute walk to the lifts fully loaded with gear and kids shuttle bus started at 1pm that was the only negative staff friendly and helpful pool and hot tub great the bar attached served good food loads to choose from lots on your door step to do within minutes I would defiantly go back we had a two bed suite two adult two youths on 10 year old they loved it
Comment from Hotel Management
19-Jan-2015 by Erin, Hotel Management
Thank you for your recent stay. Happy to hear you enjoyed the staff, pool and hot tubs and liked our location and will be back. We look forward to your return. I was surprised to read your comments of shuttle starting at 1pm. We offer shuttle service throughout the day looping between hotel and gondola base running from 8am to 12pm as well as 1pm to 4:30pm taking guests back and forth from the mountain. Thank you again for choosing us.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom 京都

コンドミニアム 洗濯機付き

Posted 6-Jan-2015
Pros: コンドミニアムで部屋が広い。町の中心にあり買い物,食事に便利。洗濯機が部屋にある。ゲレンデまで送迎してもらえる。
Location: ブラッコム山ウィスラー山。
スキーシーズンのクリスマス時期に毎年利用しています。今年はプチリフォームされてきれいになっていました。部屋は広く,キッチンがあるので,部屋でディナーを作ることもできます。スタッフもとても親切です。日本語を話せるスタッフもおられます。ゲレンデまでは,朝8:00からシャトルが運航されていて,とても便利です。部屋には洗濯機があるので,毎日洗濯できますし,帰りも全部洗濯して帰れば帰ってからの荷物整理も楽々です。すぐに乾きます。干す場所は少ないので,100金で色々取りそろえて持って行っています。ロープやハンガー,たこあしなど。ホテルの場所はウィスラーの中心あたりなので,どこのお店に行くにしても便利です。プール,ジャグジー,サウナが無料で利用できます。夕方には,ホットチョコレートのサービスが毎日行われています。ペットOKなので,かわいいワンちゃん達に会えるのも楽しみです。
Comment from Hotel Management
10-Jan-2015 by Erin, Hotel Management
私達のホテルへの感想を載せていただいてありがとうございます。またホテルに来ていただくのをスタッフ一同楽しみにお待ちしています。
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Brasilia

localização, limpeza, receptividade.

Posted 5-Jan-2015
Pros: tudo.
Cons: Incluir o café da manhã.
Location: No centro da Vila, perto das gôndolas que dão acesso à estação de Esqui.
Gostei de tudo: da localização do hotel, pois fica no centro da Vila, da limpeza da suite e do atendimento do funcionários. Recomendo.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom h

Posted 4-Jan-2015
We loved whistler and being right in the village was great! Awesome location and the concierge services were excllent!
Comment from Hotel Management
6-Jan-2015 by Erin, Hotel Management
Dear Mr. C, Who doesn't love being in the heart of the village, especially in this winter wonderland. So pleased to read about our concierge as I will be sure to pass along the message. Jeff