Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas

Reviews of Delta Hotels by Marriott Whistler Village Suites

4 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 567 out of 1001 reviews" "
Rating 8 - Good. 274 out of 1001 reviews" "
Rating 6 - Okay. 89 out of 1001 reviews" "
Rating 4 - Poor. 39 out of 1001 reviews" "
Rating 2 - Terrible. 32 out of 1001 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Hotel Management on Mar 1, 2024
Thank you for sharing your feedback with us. we are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Delta Whistler team on Feb 25, 2024
Thank you for sharing your feedback with us. we are happy to hear that you enjoyed your stay with us.

8/10 Good

Michelle

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Staff & service, property conditions & facilities
Great location!
Stayed 3 nights in Feb 2024
Response from Hotel Management on Feb 13, 2024
Thank you for taking the time to share your experience with us, we are happy to hear that you enjoyed your stay with us.

10/10 Excellent

ranvir

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff was super friendly!
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 13, 2024
Thank you for taking the time to share your experience with us, we are happy to hear that you enjoyed your stay with us.

6/10 Okay

Michael

Travelled with partner, Travelled with group
Disliked: Property conditions & facilities
Ended up in a one bedroom suite that seemed to be handicap accessible, but not the room type I requested, and no other options to choose from: no furniture for clothes, no vanity in the bathroom, and no base cabinets in the kitchen. The cabinets were falling apart and there were stains/water marks on the ceiling. Disappointing for a Marriott property and not worth the price. Location was good and on-site restaurant was great. Hot tubs and pool were a plus.
Stayed 5 nights in Jan 2024
Response from Hotel Management on Jan 29, 2024
Thanks you for taking the time to share your feedback with us. We will share your feedback with our leadership team and work on enhancing our guest experience in the future.

10/10 Excellent

Steven, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle to the hill as well as valet ski service there was an unexpected bonus!
Stayed 9 nights in Jan 2024
Response from Delta Whistler team on Jan 28, 2024
Thank you for taking the time to share your experience with us. We are happy to hear that you enjoyed your stay with us.

8/10 Good

Margaret

Travelled with family
This is an older property but it was a great option for the Whistler ski area. The cleaning staff were wonderful. The fireplace in the room was really nice. The shuttle driver Matthew was so nice and friendly and informative.
Stayed 7 nights in Jan 2024
Response from Hotel Management on Jan 21, 2024
Thanks you for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us.

6/10 Okay

Deborah

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
We waited for over 30 min to check in because of long lineups…. had to park illegally in order to get somewhere close to the entrance for valet parking. One ice maker on the 2nd floor didn’t work and the front desk staff had no idea that there was only one. Room staff knew it was broken but didn’t offer to fetch any. After 20 minutes of running around and 1 hr of waiting for an ice delivery…we checked out. Hallways stunk…waited ages for an elevator and finally took the stairs. Not worth $2,200 for a 2 bedroom suite for ONE NIGHT! They even charge for morning coffee! This was a Christmas bucket list trip. Terrible!!
Stayed 1 night in Dec 2023
Response from Delta Whistler team on Dec 31, 2023
Thanks you for taking the time to share your feedback with us. We will share your feedback with our leadership team and work on enhancing our guest experience in the future.

10/10 Excellent

Becky

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my friend group enjoyed the excellent hospitality in the hotel. Staff members were very friendly and offered their sincere assistance in many ways. We will recommend this hotel to others. Thanks for making our stay in real resort like experience!
Stayed 2 nights in Dec 2023
Response from Delta Whistler team on Dec 25, 2023
Thanks you for taking the time to share your feedback. we are happy to hear that you enjoyed your stay with us.

10/10 Excellent

xiaosu

Stayed 2 nights in Dec 2023
Response from Delta Whistler team on Dec 25, 2023
Thanks you for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us.

8/10 Good

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service
Alex is so helpful with us
Stayed 1 night in Dec 2023
Response from Delta Whistler team on Dec 25, 2023
Thanks you for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us.

6/10 Okay

BRADLEY

Travelled with family and small children
Liked: Staff & service
We booked our four day stay several months ago to ensure we had a room. A few days before our arrival we learned that Expedia offered the same room at a rate $230 per day less than we paid. We contacted Expedia for an adjustment, only to be told they would not match the almost $1,000 less total room cost. VERY DISAPPOINTED. Will not use Expedia again!
Stayed 4 nights in Dec 2023
Response from Delta Whistler team on Dec 25, 2023
Thanks you for taking the time to share your feedback with us. We will share your feedback with our leadership team and work on enhancing our guest experience in the future.

2/10 Terrible

Sol

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Check in should be at 4:00 pm but we were given room availabilities at 4:50 pm, after I approached the receptionists 5 times for updates. We could’ve used our time on something better if we have been informed ahead that our rooms aren’t available yet, rather than us wasting more than an hour of waiting at the hotel lobby. This is our first time to experience a hotel that doesn’t provide bedroom slippers for guests. It would also be better if you will add toothpaste & toothbrush in the toiletries. One of our rooms has an awful smell that made my son cough so bad at bedtime, he needed to sleep in the couch. There’s an air vent that blows towards the bed area; better to move that to other spot.
Stayed 1 night in Dec 2023
Response from Delta Whistler team on Dec 25, 2023
Thanks you for taking the time to share your feedback with us. We will share your feedback with our leadership team and work on enhancing our guest experience in the future.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at 2208. The door won't close going into the master bedroom . Otherwise everything was nice. Room can be newer.
Stayed 2 nights in Dec 2023
Response from Duty Manager on Dec 16, 2023
Thanks you for taking the time to share your feedback. We are happy that you enjoyed your stay with us.

6/10 Okay

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We booked one night here for a get away. staff on site were very helpful and friendly. we loved the ability to walk to all the shops and services in whistler. the pool was clean and the hot tup was running and a welcome treat. Total price per night with tax was 423 canadian. my gripe is that the bed was supposed to be a queen but was small i would say a twin. the room was clean but very small, the tub you could not possibly lay in. Our tv service was out the entire time and staff did not seem to have any answer to why or how it was being resolved. Our room faced the main entrance and the noise from outside was very clear. it was a saturday night so the party crowd was full on, this didnt help. I also am surprised we had to pay 35 for parking when we are paying 423 per night, seems unfair. i kinda wish i had paid a bit more and gotten a larger room on the back side of the hotel.
Stayed 1 night in Dec 2023
Response from Delta Whistler team on Dec 25, 2023
Thanks you for taking the time to share your feedback with us. We will share your feedback with our leadership team and work on enhancing our guest experience in the future.

10/10 Excellent

Holly

Stayed 2 nights in Dec 2023
Response from Duty Manager on Dec 16, 2023
Thanks you for taking the time to share your feedback. We are happy that you enjoyed your stay with us.

10/10 Excellent

Derrick, Silverdale

Stayed 2 nights in Dec 2023
Response from Delta Whistler team on Dec 31, 2023
Thanks you for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us.

10/10 Excellent

greg

Stayed 1 night in Dec 2023
Response from Delta Whistler team on Dec 11, 2023
Thank you for taking the time to share your feedback. We are happy to know that you enjoyed your stay with us.Looking forward to welcome you back again to our hotel.

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice!
Stayed 1 night in Dec 2023
Response from Delta Whistler team on Dec 5, 2023
Thanks you for taking the time to share your feedback. We are happy that you enjoyed your stay with us.

10/10 Excellent

Marie

Stayed 2 nights in Nov 2023
Response from Delta Whistler team on Dec 25, 2023
Thanks you for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us.

10/10 Excellent

pritpal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was good , property was clean easy and fast check in very good service
Stayed 2 nights in Nov 2023
Response from Duty Manager on Nov 29, 2023
Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Switched On

Stayed 1 night in Nov 2023
Response from Delta Whistler team on Dec 25, 2023
Thanks you for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location is good. Staff friendly and helpful
Stayed 1 night in Nov 2023
Response from Duty Manager on Nov 29, 2023
Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all very friendly and helpful. The location is perfect. The kids loved the heated pool and hot tubs!
Stayed 2 nights in Nov 2023
Response from Duty Manager on Nov 21, 2023
Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Sky

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff were super nice to my dog and my son they gave my dog a steak treat the lobby and hotel was clean the one thing is that there’s some holes in the blanket and blinds other then that it’s good highly recommended
Stayed 1 night in Nov 2023
Response from Hotel Management on Nov 20, 2023
Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Thi Thu Ha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I and my husband choose Delta hotel to stay for our first trip in Whistler. I'm feel lucky that I booked this hotel & I happy with everything we have in the room. The location is excellent, bed is so comfortable, clean & cozy. I definitely stay here again in the future. I want to say many thanks for the FD staff that gave us a wine bottle for my husband Birthday.
Stayed 1 night in Nov 2023
Response from Duty Manager on Nov 18, 2023
Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Joyce-Anne

Stayed 1 night in Nov 2023
Response from Hotel Management on Nov 16, 2023
Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Dalen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stuart was amazing helping us load and unload all our things! The pool was great, and the room is very spacious!
Stayed 2 nights in Nov 2023
Response from Duty Manager on Nov 6, 2023
Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Alessio

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, we have been upgraded to a suite that was amazing and we enjoyed the indoor/outdoor pool with three hot tubs and a sauna.Wonderful experience!
Stayed 1 night in Oct 2023
Response from Duty Manager on Nov 2, 2023
Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Izabella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hotel Management on Oct 25, 2023
Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hotel Management on Oct 17, 2023
Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service from the front desk, very friendly and helpful. Quiet room and the fireplace is a nice touch. Lots of shopping and restaurants near by.
Stayed 1 night in Oct 2023
Response from Delta Whistler team on Oct 15, 2023
Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay with us.

8/10 Good

dawn

Liked: Staff & service
Stayed 1 night in Sep 2023
Response from Hotel Management on Oct 3, 2023
Thank you for sharing your feedback. We are happy that you enjoyed your time with us. We hope to see you again!

10/10 Excellent

Hyunju

Stayed 2 nights in Sep 2023
Response from Duty Manager on Oct 22, 2023
Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay with us.

8/10 Good

Lei

Travelled with family
Liked: Staff & service
It's still noisy at 1 a.m.
Stayed 2 nights in Sep 2023
Response from Hotel Management on Oct 1, 2023
Thank you for your feedback. Providing the highest level of hospitality is our top priority and we apologize for not meeting your expectations on this occasion as your stay was interrupted by noise.

4/10 Poor

SUNVIR

Stayed 2 nights in Sep 2023
Response from Hotel Management on Sep 19, 2023
Thank you for your feedback. Providing the highest level of hospitality is our top priority and we apologize for not meeting your expectations on this occasion.

8/10 Good

Josiphine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Hotel Management on Sep 18, 2023
Thank you for sharing your feedback. We are happy that you enjoyed your time with us. We hope to see you again!

10/10 Excellent

Gayle Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
Great location, friendly staff & comfortable accommodation!!!
Stayed 3 nights in Sep 2023
Response from Hotel Management on Sep 16, 2023
Thank you for sharing your feedback. We are happy that you enjoyed your time with us. We hope to see you again!

6/10 Okay

Raul

Stayed 1 night in Sep 2023
Response from Delta Whistler village team on Oct 3, 2023
Thank you for sharing your stay feedback. We will do all what we can to enhance our guest experience.

10/10 Excellent

Ron

Stayed 1 night in Sep 2023
Response from Duty Manager on Sep 30, 2023
Thank you for sharing your feedback. We are happy that you enjoyed your time with us.

10/10 Excellent

Ray, Willoughby Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Close to everything. Easy parking underneath the hotel.
Stayed 2 nights in Sep 2023
Response from Hotel Management on Sep 8, 2023
Thank you for sharing your feedback. We are happy that you enjoyed your time with us. We hope to see you again!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Duty Manager on Sep 7, 2023
Thank you for sharing your feedback. We are happy that you enjoyed your time with us. We hope to see you again!

8/10 Good

Lea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevators need to be updated, they are extremely slow and even staff complain about it.
Stayed 1 night in Sep 2023
Response from Hotel Management on Sep 4, 2023
Thank you for sharing your feedback. We are happy that you enjoyed your time with us.

10/10 Excellent

Jasna

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Hotel Management on Sep 5, 2023
Thank you for sharing your feedback. We are happy that you enjoyed your time with us.

10/10 Excellent

Siddharth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Hotel Management on Sep 4, 2023
Thank you for sharing your feedback. We are happy that you enjoyed your time with us.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great affordable option for families and very pet friendly
Stayed 1 night in Sep 2023
Response from Hotel Management on Sep 3, 2023
Thank you for sharing your feedback. We are happy that you enjoyed your time with us.

10/10 Excellent

Janelle

Stayed 2 nights in Aug 2023
Response from Hotel Management on Sep 18, 2023
Thank you for sharing your feedback. We are happy that you enjoyed your time with us. We hope to see you again!

10/10 Excellent

Ronan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great as expected
Stayed 2 nights in Aug 2023
Response from Hotel Management on Aug 28, 2023
Thank you for sharing your feedback. We are happy that you enjoyed your time with us.

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location. Our room had quite a bit of light coming through the door frame/peep hole that woke us up a few times though
Stayed 1 night in Aug 2023
Response from Hotel Management on Aug 28, 2023
Thank you for sharing your feedback. We are happy that you enjoyed your time with us.

8/10 Good

Tracey

Travelled with family
Liked: Staff & service, amenities
The room was a bit dirty (dust/dirt in corners and on walls). Needs a deep clean. The air conditioning worked off and on. Door didn't have second lock functioning.
Stayed 2 nights in Aug 2023
Response from Duty Manager on Aug 27, 2023
Thank you for sharing your feedback. We are happy that you enjoyed your time with us. Maintaining a clean atmosphere within our guest rooms and having fully functioning air conditioning is important to us and we apologize for not meeting your expectations on this occasion.