Room type

Whistler Village ski lodge with free WiFi and pool

Close to the slopes

Crystal Lodge & Suites is in the center of Whistler Village, less than 5 minutes on foot from the gondolas that whisk skiers to the slopes. Guests who fancy a day off the pistes can stroll the pedestrian-friendly village streets. In summer, golfers can play nearby Nicklaus North Golf Course.

Heated pool and sauna

After a day on the slopes, guests can enjoy a dip in the heated outdoor pool and hot tub, or warm up in the sauna. On site are 20 useful stores and a range of dining and entertainment options, from The Old Spaghetti Factory to Crystal Lounge karaoke bar.

Free WiFi and iPod® docks

Every warm and cozy lodge-style room is kitted out for high-tech modern convenience. Guests can email home using free WiFi, stream their holiday playlist through the iPod® docking station, and choose a pay movie to watch on the flat-screen TV. Some rooms feature a fireplace and private balcony.

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Renovations & Closures

The hotel will be renovating from 20 April 2015 to 19 June 2015 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

After a day on the snow, enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor swimming pool. Crystal Lodge & Suites helps provide the perfect ski vacation with ski storage and shopping on site. At the end of the day, order après-ski drinks at the resort's bar.

Dining options at the resort include a coffee shop/café and a snack bar/deli. High-speed wireless Internet access is available for a surcharge. This eco-friendly resort also offers a health club and a sauna. Parking is available onsite for a surcharge.

Crystal Lodge & Suites is a smoke-free property.

  • Ski-in/ski-out access
  • Outdoor pool
  • Spa tub
  • Sauna
  • Concierge services
  • Free newspapers in lobby
  • Coffee shop or café
  • Breakfast available (surcharge)
  • Bar/lounge
  • Total number of rooms - 158
  • Multilingual staff
  • 24-hour front desk
  • Porter/bellhop
  • Safe-deposit box at front desk
  • Number of floors - 3
  • Babysitting or childcare
  • Gift shops or newsstand
  • Shopping on site
  • Dry cleaning/laundry service
  • Laundry facilities
  • Ski storage
  • Elevator/lift
  • Health club
  • Hair salon
  • Luggage storage
  • Snack bar/deli
  • One meeting room
  • ATM/banking
  • Self parking (surcharge)
  • Smoke-free property
  • Fireplace in lobby
  • Tours/ticket assistance
  • WiFi (surcharge)
  • 24-hour business center
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Family Friendly Amenities

  • Outdoor pool
  • Free Wi-Fi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Room Amenities

  • Pay movies
  • Air conditioning
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Hair dryer
  • Bathrobes
  • Desk
  • Cable TV service
  • Cribs/infant beds available
  • Free local calls
  • Climate control
  • In-room safe
  • Hypo-allergenic bedding available
  • Free newspaper
  • Private bathroom
  • Free toiletries
  • Shower/tub combination
  • Iron/ironing board
  • Free WiFi
  • iPod docking station
  • Room service (limited hours)
  • Pillowtop mattress
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Where to Eat

Room service (during limited hours) is available.

Nearby Things to Do

An outdoor pool and a spa tub are on site. Other recreational amenities include ski-in/ski-out access, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby
  • Snowmobiling nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Kayaking nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Golf lessons available nearby
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

Minimum check-in age is 21

Check-in time starts at 4 PM

Special check-in instructions:

Please note that from May 15 - 17, 2015 and January 15 - 17, 2016 the minimum check in age is 25 for all guests. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

Check-out time is 11 AM

Payment types

Pets

Pets allowed, Only dogs are allowed, Maximum number of pets per room 2

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Minimum Spring Break check-in age is 25 years old.

No rollaway/extra beds available

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Self parking fee: CAD 22 per night
  • Valet parking fee: CAD 26 per night
  • Pet fee: CAD 20 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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