I have stayed at this hotel multiple time . My last experience was a bit disappointing . I booked and prepaid for a standard room with two queen beds . Upon arrival I was informed all that was left was a room with one king. The front desk insisted that that was what I had booked . I didn't argue because I thought maybe I had made a mistake , but upon looking up my reservation in my own e-mail I was reassured that I did actually book and prepay for a room with two beds . I was travelling with my daughter-in-law and granddaughter , so we made the best of it ( first world problem ) but I am angry that they argued with what I had booked and did not offer anything in exchange for their mistake . I don't understand how you can prepay for a room and then when you show up for your reservation , that room does not exist ??
Traveller from Medicine Hat Alberta
Situated in Edmonton, this hotel is 1.6 mi (2.6 km) from Edmonton Event Centre and 2.1 mi (3.3 km) from West Edmonton Mall …More
We stayed here 2 nights. Very comfortable, excellent staff (very knowledgeable of the area), the restaurant next door delivers room service (full menu), pool/hot tub and exercise room very clean. The only downside is there is only one washer and one dryer available for guests and they are outdated.
Traveller from Alaska to Virginia
Situated in Edmonton, this hotel is 1.2 mi (2 km) from Edmonton Event Centre and 1.7 mi (2.8 km) from West Edmonton Mall …More