Front of property

Reviews of Harbour City Motor Inn

2.5 out of 5
Harbour City Motor Inn
92-96 Webb Street, Wellington

Reviews

6.2
Rating 10 - Excellent. 42 out of 402 reviews" "
Rating 8 - Good. 113 out of 402 reviews" "
Rating 6 - Okay. 135 out of 402 reviews" "
Rating 4 - Poor. 79 out of 402 reviews" "
Rating 2 - Terrible. 33 out of 402 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Jatinder

Travelled with group
Liked: Staff & service
Beds got bugs in them. My back and chest got bugs bites.
Stayed 2 nights in Jan 2022

6/10 Okay

Scott

Liked: Cleanliness, staff & service
Older but clean and tidy
Stayed 2 nights in Jan 2022

4/10 Poor

Pattie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Quite obvious that our 3 bdr apartment is more typically used for longer staying guests/emergency housing. No dishwashing liquid no dishwasher tablets no tea towels no dish cloths. Poor attempts at repairs in kitchen bathroom and bedrooms. Felt uncomfortable that people living out of cars in motel car park had likely been evicted from rooms whilst we stayed over Christmas. Property owners/managers quite obviously running central city/high value site into ground. Reflects poorly on Wlington City
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A comfortable facility for an overnight stay. Reasonable rates are reflective of the place. Sure, its pretty dated and could do with a serious makeover but the staff, location and price account somewhat for that. I wouldnt let the kids, of any age, scratch the ceiling though... The staff are welcoming and friendly and do their best to make this as nice a stay as possible.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very friendly staff. Faultlessly clean. Bathroom needs ventilation, heating was inadequate and the rooms need renovating.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a nice car park
Stayed 4 nights in May 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Location was good. Smelt mouldy in reception and my bathroom. My bed smelt strongly of cigarette smoke
Stayed 2 nights in Apr 2021

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no one had cleaned the room for some time as fridge smelled really bad and had a tray of water with peas in it, No soap not enought towels . Black hair in fridge. Dirt on window sills
Stayed 1 night in Feb 2020

6/10 Okay

Chuming

Travelled with family
Disliked: Cleanliness
Average
We only stayed one night so it is ok, the bed smelled oily couldn’t really sleep well over the night to b honest , infrastructure is ok but a bit old ...
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
It is old and tired needs to total over haul. It is close to the city about all going for it.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller
new carpet is good but vinyl needs replacing. TV in bedroom of 2 room unit would be good.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The property smelled and look old and run down. It was expensive based on the condition of the property. The staff were pleasant but the property needs a cood refurbisment
Stayed 2 nights in Nov 2019

6/10 Okay

Dity

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Amenities
Location was very handy and the free parking was a great option. We stayed here one night and it did the trick - cheap and easy. But, if you were looking for a nice holiday in Wellington, I wouldn't recommend this spot. The rooms are very dated and smell like cigarettes. Every floor in the building has a unique "aroma" and you get a lot of "city life" drunks and dis-orderlies wondering around the area, which makes sleeping difficult with people hanging outside your window hours after midnight. If you're visiting Wellington and you won't be spending much time in the accomm, this is a good spot/location - but if you're planning to relax in the rooms, it won't be my #1 choice.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Location was good but the facilities were very average at best.
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is disgusting and the most unclean hitel i have ever seen.
Stayed 1 night in Nov 2019

8/10 Good

Karen

Business traveller
Liked: Staff & service
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Stayed 1 night in Oct 2019

2/10 Terrible

Geoff

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give this one a miss
No working TV available. Showers were cold and drain clogged with rotten hair. light fitting above bed fell out during the night as it was held in by duct tape. When this room had had its price scalped to maximise returns during a big event weekend in the city, the presentation was appalling. Wont be staying again.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Great location close to the city and a very reasonable price
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Very noisy and police arrived during night as arguing outside had to be broken up, car was covered with food in morning not a safe place to have vehicle
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good cheap and cheerful property in a great location with parking. I was transferring my parents car from Nelson to Auckland. So the big disappointment was the hub caps we stolen of my parents car, even though it was parked underneath the Motel in the garage!
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for car-parking & easy walk to Cuba St. Room was clean & good value for money.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to find at night when we arrived as no neon light at street front otherwise fine for overnighter. Dated decor bit grungy on bathroom floor but ok
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The room was very cold as the heater didn't work. There was no blanket, just a thin cover on the bed. I was so cold I wore my clothes to bed. There was no coffee, milk or sugar in the room and we had you go to reception 3 times before there was someone there to assist. Although it was a budget motel I would have expectef it to provide even the basics.
Stayed 1 night in May 2019

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for 1 night staff were very helpfu. Off street parking
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Clean and tidy. Good location for us. Car parking was a tight.
Stayed 1 night in Apr 2019

8/10 Good

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Room was comfortable and reception was welcoming. We stayed 2 nights and noted that our rubbish bin was not emptied during our second day when we expected housekeeping to service our room. Hotel is close to the central city.
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Good location.Motel was in “run down “state,cleaning staff didn’t replace towels,had to ask for toilet paper.TV reception was so poor they offered a discount,and we accepted.Staff were friendly.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Was ok rooms were clean and tidy, nice and quite easy to get too staff were good
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Easy walking distance to Cuba st. Close to everything.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Location and price this was a great choice. Plus the bed was very comfy. Yes, it is dated and there weren’t any batteries in the TV remote, but the staff are friendly and helpful.
Stayed 1 night in Mar 2019

10/10 Excellent

zhe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The only thing this place has going foe it is location i ariive late pull into car park under bulding park infront of a pile old carpet rubbish and flys read the sign on the wall saying dont sleep here for your own safty see piles cigarette buts on the grownd from where the homeless have been sleeping if i hadnt payed i would of driven off go to room open door room smells of urine i turn on the tv picture all fuzzy so i get in bed bed is very hard next morning shower hose is leaking and couldn't move it up without risking it totally coming apart
Stayed 1 night in Feb 2019

8/10 Good

J, Auckland

Liked: Staff & service
Fairly central location. Quiet. Free parking available.
Stayed 1 night in Jan 2019

6/10 Okay

Sue

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Harbour City Motor Inn is cheap and we weren’t expecting 5-star luxury but it is run down and our room was in poor condition and badly maintained. The hotel does have a good location, close to Cuba street with a couple of excellent restaurants, the receptionist was friendly and helpful and there is a car park. The hotel needs a refurb and the rubbish clearing from the parking area.
Stayed 2 nights in Jan 2019

6/10 Okay

Andy, Auckland, NZ

Liked: Cleanliness, staff & service, room comfort
Reasonably close to the city and close to bus routes. Didn't get the beds we requested and staff didn't want to change when we arrived. Room was clean but accommodation itself dated. Can't argue with the price though.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service
Flooring needs repairing or replacing in room 20. Light in toilet not working and only 5 tv channels tunned in and not the usual ones
Stayed 1 night in Jan 2019

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A easy , very handy motel. Excellent parking. We are "strangers" to Wellington and found the motel difficult to locate, due to the one way system and signage. Very handy walk to Cuba st, Food outlets close by. Easy walk to Te papa. We will stay again wgen (if evwe) we return to Wgtn. Cheers. Ted Greenwood
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
nice comfortable bed. rooms very dated and musty smelling
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location easy access.Stayed 2 weeks and no problems. Parking was great and very easy access
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This probably isn't a representative review as I arrived late after a function and left early to go to work. But the room was OK. Good shower.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Tv Chanels needs to be sorted out and cable replaced to improve tv reception
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Comfortable beds. .one night stay only ...bathroom needs a lot of work ..plumbing not the best in the kitchen and bathroom
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2018

6/10 Okay

bpow, Picton

Liked: Staff & service
I was only staying overnight but if I was staying longer I would’ve stayed somewhere else. Great location as it’s right at the top of Cuba Street, but the place is a bit run down and in need of a tidy up. Great place to stay for a short stop, but you’d want something more comfortable for a longer stay.
Stayed 1 night in Nov 2018