Extérieur

Best Western Plus Waynesboro Inn & Suites Conference Center – Avis

2.5 out of 5
Best Western Plus Waynesboro Inn & Suites Conference Center
109 Apple Tree Ln, I-64, Exit 94, Waynesboro, VA

Avis

8,6

Excellent

Note de 10 – Excellent, d’après 501 avis sur 1000." "
Note de 8 – Bien, d’après 333 avis sur 1000." "
Note de 6 – Acceptable, d’après 99 avis sur 1000." "
Note de 4 – Médiocre, d’après 45 avis sur 1000." "
Note de 2 – Terrible, d’après 22 avis sur 1000." "

8,6/10

Propreté

9,0/10

Service et personnel

8,4/10

Commodités

8,4/10

État et installations de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 – Excellent

Caroline

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
J’ai apprécié l’accueil et la grandeur de la chambre. J’aurais aimê qu’il y ait des draps pour le sofa lit
Séjour de 1 nuit en août 2022
Missy, GM a répondu le 8 août 2022
Thank you for the 5 out of 5 review, Caroline! We're glad to hear that you enjoyed our spacious guestrooms. We look forward to welcoming you back again soon!

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Tres belle hotel propre mais le dejeuner assez simple. Je rexommmande
Séjour de 1 nuit en juillet 2019

8/10 – Bien

Dominique

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2018

10/10 – Excellent

martin

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2018

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Superbe séjour!
Nous n'étions que de passage, mais ce fut un très agréable séjour à cet hôtel. Le personnel est très accueillant et aidant. Chambre très propre. Très bon petit déjeuner. À recommander!
Séjour de 1 nuit en septembre 2017

8/10 – Bien

Sylvain

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Intéressant mais accès pédestre difficile.
L'accès aux commerces et restaurants avoisinants était difficile et dangereux à pieds à cause de l'absence de trottoirs dans plusieurs secteurs. La traversée de la rue Red Top Orchard Rd (#1726) en voiture était hasardeuse car il n'y avait pas de "stop" aux quatre coins de rues.

10/10 – Excellent

Melina

Voyage en famille, Voyage avec des animaux de compagnie
Points forts : État et installations de l’hébergement
Quick easy stay in a nice room. Happy we could bring our dog for only $15!
Séjour de 1 nuit en mai 2024
Missy, GM a répondu le 13 mai 2024
Thank you for the 5/5 review, Melina! We're thrilled that you and your pet enjoyed your experience, and we hope to welcome you back again soon!

8/10 – Bien

Paul

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was near the interstate and close to Cracker Barrel as the complimentary breakfast at the hotel left a lot to be desired.
Séjour de 1 nuit en avril 2024
Missy, GM a répondu le 29 avr. 2024
Thank you for taking the time to review your recent stay, Paul. We're happy to hear that you enjoyed your stay overall, especially our convenient location! Our guests usually love our hot buffet breakfast, but we apologize that it did not suit your tastes. We hope that you will consider staying with us again in the near future!

8/10 – Bien

Dawn

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Close to many distilleries and breweries as well as beautiful mountains. This hotel was ideally situated. Rooms were very comfortable.
Séjour de 1 nuit en avril 2024
Missy, GM a répondu le 16 avr. 2024
Thank you for the review, Dawn! We're happy to hear that you enjoyed our perfect location and comfortable rooms. We hope to welcome you back again soon!

10/10 – Excellent

Gina

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff here is so attentive and friendly. Thoroughly enjoyed our stay.
Séjour de 2 nuits en avril 2024
Missy, GM a répondu le 16 avr. 2024
Thanks for the great review, Gina. We're thrilled that you enjoyed your stay with us, especially our awesome team! Come see us again soon!

8/10 – Bien

Andrea

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
The property was conveniently located!
Séjour de 1 nuit en avril 2024
Missy, GM a répondu le 10 avr. 2024
Thanks for the great review, Andrea. We're glad you enjoyed your stay, and our convenient location. Come stay with us again soon!

10/10 – Excellent

Brenda

Voyage en famille
Points forts : Service et personnel, commodités
This property should be in line for an update. They needed more internet plugs in the rooms and some of the furniture was out of date.
Séjour de 1 nuit en mars 2024
Missy, GM a répondu le 1 avr. 2024
Thank you for taking the time to review your recent stay, Brenda. We are always looking for ways to improve, and your feedback is very helpful. We hope you will consider staying with us again in the future, and giving us the opportunity to exceed your expectations.

6/10 – Acceptable

John

Séjour de 1 nuit en mars 2024
Missy, GM a répondu le 13 mars 2024
Thank you for taking the time to review your most recent stay, John. We would welcome any feedback you'd be willing to provide regarding what could have turned this stay into a 5/5 experience. We hope you will consider sharing your thoughts, as well as choosing our property again in the future.

6/10 – Acceptable

Chris

Points forts : Propreté, service et personnel
Everything was great except there was no breakfast like eggs and sausage as expected. Just stale biscuits and gross cereal. But there was a nice waffle station!
Séjour de 1 nuit en mars 2024
Missy, GM a répondu le 5 mars 2024
Thank you for taking the time to review your most recent stay, Chris. We're happy to hear that everything was great overall. We apologize for your breakfast experience. On that one morning, our breakfast attendant had an emergency, and our backup was not available. Our team put out as many breakfast items as we could, but unfortunately on that morning, we were not able to offer our delicious hot menu items. We assure you that this was a one-time occurrence, and our guests typically enjoy a well-stocked hot buffet breakfast, with a friendly attendant!

8/10 – Bien

kenneth

Séjour de 1 nuit en février 2024
Missy, GM a répondu le 4 mars 2024
Thank you for taking the time to review your most recent stay, Kenneth. We're glad to see that you enjoyed your experience, and we hope to welcome you back again soon!

10/10 – Excellent

Wolfgang

Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Pet friendly. No hassle. Polite and helpful staff.
Séjour de 2 nuits en février 2024
Missy, GM a répondu le 15 févr. 2024
Thanks for the great review, Wolfgang. We're thrilled that you and your furry friend experienced such a hassle-free stay with us. We hope to welcome you back again soon!

8/10 – Bien

Amber

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024
Missy, GM a répondu le 5 févr. 2024
Thank you for taking the time to review your recent stay, Amber. We're glad that you enjoyed your experience, and hope to welcome you back again soon!

10/10 – Excellent

Brandon

Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
The old guy makes me feel weird great staff and service besides him.
Séjour de 1 nuit en janvier 2024
Missy, GM a répondu le 5 févr. 2024
Thank you for the 5/5 review, Brandon. We're glad that you enjoyed your experience with us!

8/10 – Bien

Italo

Points forts : Propreté, commodités et état et installations de l’hébergement.
Overall good experience
Séjour de 2 nuits en décembre 2023
Missy, GM a répondu le 28 janv. 2024
Thank you for the great review, Italo. We're happy to hear that you enjoyed your overall experience! We hope to welcome you back again soon.

10/10 – Excellent

Bianca, Virginia Beach

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loooove the breakfast?
Séjour de 2 nuits en janvier 2024
Missy, GM a répondu le 28 janv. 2024
Thank you for the great review, Bianca. We're thrilled that you enjoyed your stay, and especially our delicious breakfast!

6/10 – Acceptable

Don

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en janvier 2024
Missy, GM a répondu le 23 janv. 2024
Thank you for taking the time to review your stay, Don. We apologize that we didn't exceed your expectations, and would welcome any further feedback regarding how we could have done something differently to make your experience a 10/10!

2/10 – Terrible

Stephen

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Total F. Fire alarm went off at 10:30pm. All guests had to vacate the hotel, many in their pajamas, and stand in sub freezing temps and high wind. After 15-20 minutes of standing in the cold guests began to enter the lobby as it had become clear there was no fire, but guests werent yet allowed to return to their rooms. The hotel staff couldnt turn off the fire alarm so guests had to endure the piercing sound of the alarm in the lobby. The cause for the alarm was a sprinkler that went off in a 2nd floor room, soaking the guests in that room including two very young children. Their parents had them wrapped in towels in the lobby to attempt to dry them. They were shivering. The hotel couldnt shut off the sprinkler, either, so water came through the 1st floor hallway ceiling like a waterfall. Guests finally returned to their rooms around 11:30pm, despite no announcement from hotel staff. But to make it to the staircase guests had to walk through the waterfall. I, like everyone else, got soaked. Then, at midnight as i had just dozed off to sleep my room phone rang. A hotel staff person said there was a noise complaint against my room. I said i was sleeping and in the room alone. He replied by saying he made a mistake and called the wrong room. An awful experience all around. However, i stayed at the hotel last year and had a fine time.
Séjour de 1 nuit en janvier 2024
Missy, GM a répondu le 17 janv. 2024
We fully understand how frustrating this experience was, and we sincerely apologize for the inconvenience. Our sprinkler system was triggered by a negligent guest, which in turn triggered the fire alarm. In countless decades in the hospitality industry, we have never experienced this before. By law, we are not allowed to turn off the fire alarm until the Fire Department has determined it is safe to do so. Once they gave us the go-ahead, we immediately silenced the alarm. All of these systems are in place to keep our guests safe. But again, we sincerely apologize for the inconvenience.

10/10 – Excellent

Lawrence

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Business Travel
Business travel. Comfortable room.
Séjour de 1 nuit en janvier 2024
Missy, GM a répondu le 11 janv. 2024
Thanks for the 10/10 review, Lawrence - we're thrilled that you had such a great experience! We look forward to welcoming you back the next time your business travels take you to our area.

10/10 – Excellent

Juan

Séjour de 2 nuits en décembre 2023
Missy, GM a répondu le 28 janv. 2024
Thanks for the 5/5 review, Juan - we're thrilled that you enjoyed your experience!

10/10 – Excellent

Nikolai

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024
Missy, GM a répondu le 8 janv. 2024
Thanks for the 10/10 review, Nikolai. We're thrilled that you enjoyed your experience with us! We hope to welcome you back again soon.

6/10 – Acceptable

Barbara

Voyage en famille
Points forts : Confort de la chambre
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Look elsewhere
I was expecting something nicer because it was pricier than other stays. Coffee was cold. Toaster did not work well. Rooms were big and bed comfortable but evidence not cleaned well. Nor a good experience for the price
Séjour de 1 nuit en décembre 2023
Missy, GM a répondu le 31 janv. 2024
Thank you for taking the time to review your recent stay, Barbara. We strive to provide the best possible experience for all of our guests, and it looks like we fell short in your case. We apologize for any inconvenience this may have caused. We will use your feedback to ensure that we are offering a superior experience to all of our guests moving forward. Thanks again for the feedback.

10/10 – Excellent

Tessa

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023
Missy, GM a répondu le 4 janv. 2024
Thanks for the 10/10 review, Tessa - we're thrilled that you enjoyed your experience!

10/10 – Excellent

Erin

Séjour de 1 nuit en décembre 2023
Missy, GM a répondu le 4 janv. 2024
Thanks for the 5/5 review, Erin - we're thrilled that you enjoyed your experience!

8/10 – Bien

Stanislav

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
At midnight the fire alarm in the hotel went off. It was very noisy. Someone must have lit a cigarette in the hotel room. The hotel is conveniently located near the highway. I like the service in this series of hotels.
Séjour de 1 nuit en décembre 2023
Missy, GM a répondu le 4 janv. 2024
Thank you for taking the time to review your recent stay, Stanislav. We apologize for the inconvenience of the safety alarm being triggered so late. We are glad to hear, however, that you enjoyed our convenient location, and friendly service. We hope you will consider staying with us again in the future!

10/10 – Excellent

Natalie

Séjour de 1 nuit en décembre 2023
Missy, GM a répondu le 13 déc. 2023
Thanks for the 5/5 review, Natalie! We're thrilled that you had such a great experience, and we hope to welcome you back again soon!

10/10 – Excellent

William

Points forts : Propreté
Séjour de 1 nuit en décembre 2023
Missy, GM a répondu le 5 déc. 2023
Thank you for the 5/5 review, William! We're happy to hear that you had such a great experience!

8/10 – Bien

Lisa

Voyage en famille
Points forts : Service et personnel, commodités
The property seemed a little dated but overall it was clean and comfortable. May need to repair a few pieces of furniture and the closet doors.
Séjour de 3 nuits en novembre 2023
Missy, GM a répondu le 28 nov. 2023
Thank you for taking the time to review your most recent stay, Lisa. We appreciate the feedback, and will use it to improve the experience for our guests moving forward.

8/10 – Bien

Harold

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We have stayed here 5 or 6 times when we come to visit our daughter it is convenient to our daughter and dining
Séjour de 1 nuit en novembre 2023
Missy, GM a répondu le 27 nov. 2023
Thanks for the great review, Harold! We're happy to hear that we're your "home away from home", when visiting your daughter. We look forward to welcoming you back for your next visit!

10/10 – Excellent

Rhonda

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice hotel for the price
Séjour de 1 nuit en novembre 2023
Missy, GM a répondu le 27 nov. 2023
Thanks for the 5/5 review, Rhonda! We're thrilled that you enjoyed your experience and our competitive rates. Come see us again soon!

10/10 – Excellent

Malina

Points forts : État et installations de l’hébergement
Séjour de 2 nuits en novembre 2023
Missy, GM a répondu le 22 nov. 2023
Thanks for the 5/5 review, Malina! We're thrilled that you had such a great experience, and we hope to welcome you back again soon!

8/10 – Bien

Chantal

Séjour de 1 nuit en novembre 2023
Missy, GM a répondu le 6 déc. 2023
Thanks for the good review, Chantal. We're glad that you enjoyed your experience, and we hope to welcome you back again soon!

2/10 – Terrible

Kimberly

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en novembre 2023
Missy, GM a répondu le 16 nov. 2023
Thank you for your review, Kimberly. We're sorry that we did not exceed your expectations. We would gladly welcome any further feedback.

10/10 – Excellent

Mark

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Perfect location just off the interstate and lots of eating options, room was spacious and clean
Séjour de 1 nuit en novembre 2023
Missy, GM a répondu le 13 nov. 2023
Thanks for the great review, Mark! We're happy that you enjoyed our great location and clean, newly-renovated rooms. We hope to welcome you back!

10/10 – Excellent

Kimberly

Séjour de 1 nuit en novembre 2023
Missy, GM a répondu le 5 déc. 2023
Thanks for the 5/5 review, Kimberly! We're thrilled that you enjoyed your experience!

10/10 – Excellent

Robert

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en novembre 2023
Missy, GM a répondu le 4 nov. 2023
Thanks for the 5/5 review, Robert! We're thrilled that you enjoyed your experience!

8/10 – Bien

Voyageur vérifié

Points forts : Propreté
Séjour de 1 nuit en octobre 2023
Missy, GM a répondu le 30 oct. 2023
Thank you for the review. We're glad you enjoyed your experience!

10/10 – Excellent

Michelle

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023
Missy, GM a répondu le 30 oct. 2023
Thanks for the 10/10 review, Michelle. We're thrilled that you had such a great experience!

10/10 – Excellent

Sandra

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
The room was comfy and clean. The breakfast was great! We enjoyed our stay.
Séjour de 1 nuit en octobre 2023
Missy, GM a répondu le 26 oct. 2023
Thanks for the great review, Sandra! We're thrilled that you enjoyed our delicious breakfast, and clean, comfortable rooms. We look forward to welcoming you back again soon!

8/10 – Bien

Phillip

Séjour de 1 nuit en octobre 2023
Missy, GM a répondu le 14 nov. 2023
Thanks for the great review, Phillip. Come see us again soon!

10/10 – Excellent

julie

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Our room was clean and beds very comfortable. Staff was friendly.
Séjour de 1 nuit en octobre 2023
Missy, GM a répondu le 25 oct. 2023
Thank you for the 10/10 review, Julie. We're thrilled to hear how much you enjoyed your experience, especially our clean rooms, comfortable beds, and friendly team! We hope to welcome you back again soon!

10/10 – Excellent

Nicholas

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023
Missy, GM a répondu le 23 oct. 2023
Thanks for the 10/10 review, Nicholas. We're thrilled that you enjoyed such a great experience with us!

10/10 – Excellent

Annette

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean and comfortable
Séjour de 1 nuit en octobre 2023
Missy, GM a répondu le 23 oct. 2023
Thank you for the great review, Annette. We're so glad that you enjoyed your experience; especially our clean, comfortable guestrooms. We hope to welcome you back again soon!

10/10 – Excellent

Tim

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great property!
Séjour de 1 nuit en octobre 2023
Missy, GM a répondu le 23 oct. 2023
Thanks for the 5/5 review, Tim! We're thrilled that you had such a great experience, and we hope to welcome you back again soon!

10/10 – Excellent

Lestryne

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Waynesboro
Friendly staff clean hotel good breakfast
Séjour de 1 nuit en octobre 2023
Missy, GM a répondu le 21 oct. 2023
Thanks for the 10/10 review, Lestryne! We're thrilled that you enjoyed our friendly staff, clean rooms, and hot buffet breakfast. Come stay with us again soon!

10/10 – Excellent

Rachel

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en octobre 2023
Missy, GM a répondu le 19 oct. 2023
Thanks for the 5/5 review, Rachel. We're thrilled that you had such a great experience! We hope to welcome you back again soon.