When I booked the room there was no handicap rooms available. When I checked in the staff was very attentive to my needs, They made sure I was in the easiest to access room and immediately brought a shower chair. Customer service was great.
Americas Best Value Inn Watsonville offers the most value for your money when staying for business- pleasure- or just passing …More
The basic service of the hotel was good. Easy check in, room was ready. I didn't mind the slightly worn conditions of an older and cheaper hotel. If they would properly clean the rooms the stay would of been much better. I don't think the owners look at the rooms from a customers point of view. They probably go in the rooms and see it as good enough. My issues were slightly dirty floors, extra screws in the walls, phone missing buttons, no iron or ironing boad, broken heater screen (heater worked great though) and small, thin towels. The hotel was ok for a 1 night business stay.