Note fondée sur 1 218 évaluations vérifiées
4,5 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
Avis Expedia vérifiés
par un voyageur vérifié
Publié le 27 août 2023
Belle piscine
Commentaires de Gestion de l’hôtel
28 août 2023 par deborah, Gestion de l’hôtel
Thank you for your feedback we are looking forward to your next visit with us.
par un voyageur vérifié
Publié le 23 avr. 2024
par un voyageur vérifié
Publié le 22 avr. 2024
This was a wonderful experience for my friend and I. Annett and Qazi in dining were wonderful and VERY welcoming. Crystal at the front desk was amazing, her welcome smiling and how she treated us when we arrived was profound. DEBORAH at the front desk had too much ATTITUDE for our liking when we went to pick up our new keys, she was a BIG turn off. Other than her our overall experience was amazing. Would definitely return and recommend this resort.
Commentaires de Gestion de l’hôtel
22 avr. 2024 par Alton Bailey- Guest Relations Manager, Gestion de l’hôtel
Hello Mary,Thank you for choosing the Omni Shoreham Hotel for your upcoming travel stay in the Nation's capital, we really appreciate your business and most importantly, thank you for sharing your kind words to the public. We look forward to seeing you soon. Kindest Regards
par un voyageur vérifié
Publié le 22 avr. 2024
Love the beds and linens. Great sleep!
Commentaires de Gestion de l’hôtel
22 avr. 2024 par Alton Bailey- Guest Relations Manager, Gestion de l’hôtel
Hello Francis,Thank you for choosing the Omni Shoreham Hotel for your upcoming travel stay in the Nation's capital, we really appreciate your business. Most importantly, thank you for sharing your kind words to the public. we look forward to having you with us soon again. Kindest Regards
par un voyageur vérifié
Publié le 22 avr. 2024
Commentaires de Gestion de l’hôtel
23 avr. 2024 par deborah, Gestion de l’hôtel
Dear Mr. Nicholas we are happy you enjoyed your stay here with us and we are looking forward to your return.
par un voyageur vérifié
Publié le 20 avr. 2024
The beds were not comfortable and the sheets were like paper and made crinkle sounds every time you moved.. pillows hard
Commentaires de Gestion de l’hôtel
22 avr. 2024 par Valrie, Gestion de l’hôtel
Good evening Susan,Thank you for your review, it was an honor having you stay with us here at the Omni Shoreham. I am so sorry your stay was not ideal. Please come and visit us again and let us know during your stay what we can do to make your stay more comfortable.My Kindest Regards,Valrie.
par un voyageur vérifié
Publié le 19 avr. 2024
Clean room. Clean and beautiful pool fun for the family.
Commentaires de Gestion de l’hôtel
20 avr. 2024 par Valrie, Gestion de l’hôtel
Good evening Sheila,Thank you so much for your graet review. It was an honor having you stay with us. Please come and visit us again soon.My Kindest Regards,Valrie.
par un voyageur vérifié
Publié le 19 avr. 2024
Commentaires de Gestion de l’hôtel
21 avr. 2024 par Sherry, Gestion de l’hôtel
Dear LesleyThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.
par un voyageur vérifié
Publié le 18 avr. 2024
The first room they gave me reeked like dirty diapers and stale urine, and the bed didn’t look clean. The pillows were askew, etc. This was on the west side of the building.
The button to call the front desk was broken and dialing 0 didn’t work (apparently the number is 12 or 14, go figure?) — so I walked a good distance back to lobby. When I asked to switch, they gave me an “upgrade” which was the same size/kind of room just 2 floors up. They also gave me a 1 free drink ticket. Felt a little cheap, not a real accommodation or show of service.
Housekeeping also came and knocked loudly at 730AM! Yikes.
On the plus side there was complimentary afternoon lemonade in the lobby, which was pretty good.
Overall the hotel looks deteriorated, old, sad, stuffy. It was great 10-15 years ago but hasn’t been kept up well. A friend recommended the woodley inn b&b so perhaps will try that next time in the neighborhood.
Commentaires de Gestion de l’hôtel
18 avr. 2024 par sophie, Gestion de l’hôtel
Thank you, Louise, for your review regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Sincerely,
par un voyageur vérifié
Publié le 18 avr. 2024
Bad smell
Commentaires de Gestion de l’hôtel
18 avr. 2024 par sophie, Gestion de l’hôtel
Dear Gopinath,Your business is very important to us, and we value your feedback. Please accept our apologies regarding the inconvenience cause by a smell. We hope that you will give us a chance to redeem ourselves by staying with us again. Sincerely,
