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Reviews of Holiday Inn Express Nuneaton, an IHG Hotel

3 out of 5
Holiday Inn Express Nuneaton, an IHG Hotel
St Davids Way, Bermuda Park, Nuneaton, England

Reviews

8.4

Very good

Rating 10 - Excellent. 215 out of 510 reviews" "
Rating 8 - Good. 213 out of 510 reviews" "
Rating 6 - Okay. 54 out of 510 reviews" "
Rating 4 - Poor. 19 out of 510 reviews" "
Rating 2 - Terrible. 9 out of 510 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find fron the motorway. Farmhouse Inn and a Starbucks in walking distance. Quick check in. Nice clean room. Good waik-in shower in Accessible room.
Stayed 1 night in Mar 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Stayed 2 nights in Feb 2024
Response from Front desk on Feb 20, 2024
Dear Mark, It's wonderful to hear how much you enjoyed the stay with us and that our staff was able to make your stay such a pleasant experience for you. We do hope to welcome you back soon!

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front desk on Feb 6, 2024
Thank you for reaching out to us about your recent stay at Holiday Inn Express Nuneaton. Comments, both positive and negative are an important tool that we use to constantly improve ourselves and we appreciate the time and effort taken to provide them.

8/10 Good

SEAN

Business traveller
Stayed 1 night in Dec 2023
Response from Front desk on Feb 6, 2024
Thank you for reaching out to us about your recent stay at Holiday Inn Express Nuneaton. Comments, both positive and negative are an important tool that we use to constantly improve ourselves and we appreciate the time and effort taken to provide them.

6/10 Okay

Colin

Stayed 1 night in Dec 2023
Response from Front desk on Feb 6, 2024
Thank you for reaching out to us about your recent stay at Holiday Inn Express Nuneaton. Comments, both positive and negative are an important tool that we use to constantly improve ourselves and we appreciate the time and effort taken to provide them.

8/10 Good

Rubie and Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our room had a funny smell on first entering, carpets worn and walls pretty marked but breakfast was great, decent sleep, staff nice and friendly, helpful
Stayed 5 nights in Nov 2023

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Gurpreet

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was dusty, I had to ask for more pillows as two of the pillows from main bed was put on the sofa bed and were not replaced. The lifts weren’t working. Luckily we didn’t have too many bags.
Stayed 2 nights in Nov 2023

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday inn Nuneaton
Used hotel for 2 nights room was clean and fresh, was tidied each day. Staff were welcoming and friendly.
Stayed 2 nights in Oct 2023

10/10 Excellent

Karen

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Excellent for business stay over
You know what you are getting
Stayed 1 night in Oct 2023

8/10 Good

Phil

Liked: Cleanliness, property conditions & facilities
Room was very clean, room facilities very adequate, bed as comfy as advertised as well. Specially liked the late licence (24 hrs) for residents! Breakfast was a bit hectic at the time I chose to be there and items of the cooked breakfast were running out and not replenished particularly quickly, but overall I left with a good experience of my stay and if I was ever in that area again I would go back to the Holiday Inn Express.
Stayed 1 night in Oct 2023

8/10 Good

Kevin, myrtle beach

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The stay was ok. The staff was helpful and friendly but it was not an upscale hotel. Needs some work but was clean and I felt safe.
Stayed 1 night in Sep 2023
Response from Kind regards, on Oct 14, 2023
Dear Kevin,It's wonderful to hear how much you enjoyed the stay with us and that our staff was able to make your stay such a pleasant experience for you. We do hope to welcome you back soon!

4/10 Poor

Zulqarnain

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Oct 2023

10/10 Excellent

Thapelo Benjamin

Stayed 1 night in Sep 2023
Response from Kind regards, on Oct 1, 2023
Many thanks for your review and for choosing Holiday Inn Express Nuneaton for your recent stay. We do hope to welcome you back soon.

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay
We arrived very late and the receptionist checked us in very quickly. Breakfast was good but didn’t have the range of food items that most Holiday Inn Express hotels usually have. Plenty of free parking and very close to Starbucks and Macdonald’s.
Stayed 1 night in Sep 2023
Response from Front desk on Sep 29, 2023
Dear Guest,It's wonderful to hear how much you enjoyed the stay with us and that our staff was able to make your stay such a pleasant experience for you. We do hope to welcome you back soon!

8/10 Good

kenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly plenty of staff which wasnt the case when i stayed at minehead travel lodge when 1 guy was doing every think which kinda spolit the stay
Stayed 1 night in Sep 2023
Response from Front desk on Sep 29, 2023
Dear Guest,It's wonderful to hear how much you enjoyed the stay with us and that our staff was able to make your stay such a pleasant experience for you. We do hope to welcome you back soon!

10/10 Excellent

Sarah

Stayed 1 night in Sep 2023
Response from Front desk on Oct 12, 2023
Dear Sarah,Many thanks for your review.It's wonderful to hear how much you enjoyed the stay with us and that our staff was able to make your stay such a pleasant experience for you. We do hope to welcome you back soon!

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from kind regards on Sep 12, 2023
Dear Julia,It's wonderful to hear how much you enjoyed the stay with us at Nuneaton and that our staff was able to make your stay such a pleasant experience for you. We do hope to welcome you back soon!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff outstanding
Stayed 1 night in Aug 2023
Response from Front desk on Aug 22, 2023
Dear Lisa,Many thanks for your review and for choosing Holiday Inn Express Nuneaton for your recent stay.We do hope to welcome you back soon.

8/10 Good

frederick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was clean, staff brilliant,and the food was lovely with lots of options, the only thing that ruined my stay was the bed was too high, i am disabled and had too struggle too try and get on the bed then overnight was in a dillema do i go too the toilet and struggle to get back on the bed or sit on the chair,please please can you put a lower bed in an accessible room 105 . lovely stay otherwise .thank you.
Stayed 2 nights in Jul 2023
Response from Front desk on Aug 22, 2023
Dear Frederick,Many thanks for your review and for choosing Holiday Inn Express Nuneaton for your recent stay.We do hope to welcome you back soon.

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, professional and good fun and comfortable, clean rooms.
Stayed 1 night in Jul 2023
Response from Front desk on Aug 22, 2023
Dear David,Many thanks for your review and for choosing Holiday Inn Express Nuneaton for your recent stay.We do hope to welcome you back soon.

10/10 Excellent

elaine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean also friendly helpful staff. Nice to have breakfast included
Stayed 2 nights in Jul 2023
Response from Kind regards, on Jul 21, 2023
Dear Elaine,Many thanks for your review and for choosing to stay with us at Nuneaton. We do hope to welcome you back soon.

8/10 Good

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable night's stay
Very convenient location with ample free parking. Great bed with choice of pillows. Generous breakfast and very helpful staff. Only issue was the closeness to 2 busy roads on each side of the hotel but I was given ear plugs when I asked if there was a quieter room which helped! Would stay again.
Stayed 1 night in Jul 2023
Response from Kind regards, on Jul 21, 2023
Dear Susan,Many thanks for your review and for choosing to stay with us at Nuneaton. We do hope to welcome you back soon

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely one of the Best Holiday Inns we've used
Very pleasant check-in clerk. Room was nice and clean, and felt fresh. Bathroom had ample soaps and towels. All in all we would not hesitate to use this particular Holiday Inn Express again. Must mention that each and every member of check-in staff were cheerful and helpful.
Stayed 1 night in Jun 2023
Response from Kind regards, on Jul 3, 2023
Dear Mr.FrankWhat a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient as a short stop stay
Stayed 1 night in Jun 2023
Response from Kind regards, on Jul 21, 2023
Dear James,Many thanks for your review and for choosing to stay with us at Nuneaton. We do hope to welcome you back soon

6/10 Okay

Hosea

Stayed 2 nights in Jun 2023
Response from Front desk on Jun 21, 2023
Dear Hosea,Many thanks for your review and for choosing to stay with us at Nuneaton.

8/10 Good

Louise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were always available and the bar is 24hrs.
Stayed 2 nights in Jun 2023
Response from Front desk on Jun 21, 2023
Dear Louise,What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed one night but everything was great. Friendly staff, breakfast good and the hotel was spotlessly clean everywhere we went, would use again if we were down that way.
Stayed 1 night in Jun 2023
Response from Front desk on Jun 21, 2023
Dear Norma,What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.Kind regards,

10/10 Excellent

Julie

Stayed 3 nights in Jun 2023
Response from Front desk on Jun 13, 2023
Dear Julie,What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.Kind regards,

10/10 Excellent

Stewart, Ilminster

Liked: Cleanliness, staff & service, property conditions & facilities
Nice modern design hotel staff friendly and welcoming good size rooms breakfast included all in all a good experience
Stayed 1 night in Jun 2023
Response from Front desk on Jun 13, 2023
Dear Stewart,What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.Kind regards,

10/10 Excellent

Ewa

Stayed 1 night in Apr 2023
Response from Front desk on Jun 13, 2023
Dear Ewa,What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.kind regards,

10/10 Excellent

Graham

Stayed 1 night in Apr 2023
Response from kind regards, on May 26, 2023
Many thanks for your review and for choosing Holiday Inn Express Nuneaton for your recent stay

10/10 Excellent

Damir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Mar 2023
Response from Kind regards, on May 26, 2023
Many thanks for your review and for choosing Holiday Inn Express Nuneaton for your recent stay.

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

10/10 Excellent

MAJELLA

Stayed 2 nights in Mar 2023

6/10 Okay

Louise

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
There was a lot of noisy and breakfast was disappointing we left it as it was so flavourless
Stayed 1 night in Mar 2023

8/10 Good

Jennifer, Potters Bar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient situated. A spacious car park. Good enough facilities for overnight stay. Most importantly friendly staff.

10/10 Excellent

Patricia

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal position, very clean, helpful staff & good breakfast
Stayed 1 night in Dec 2022

8/10 Good

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good overall
Love Holiday inn high quality and very good value for money. I just need to get up earlier if I want a croissant for breakfast
Stayed 1 night in Dec 2022

8/10 Good

denise

Stayed 1 night in Dec 2022

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

8/10 Good

K A

Stayed 1 night in Oct 2022

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for the M6, comfortable basic rooms and a decent breakfast.
Stayed 2 nights in Oct 2022

8/10 Good

D

Stayed 1 night in Sep 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Staff were great and really helpful. Would definitely stay again
Stayed 1 night in Sep 2022

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended
A really great stay. Spacious, clean and comfortable room, though it did get over warm through the night. Staff were welcoming, obliging, very pleasant and hard working. The delicious cooked breakfast included in the price was an unexpected bonus A very accessible location with lots of fun places very close by. Highly recommended
Stayed 2 nights in Sep 2022

8/10 Good

Adebowale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

6/10 Okay

Paul

Liked: Cleanliness, staff & service, room comfort
No better than Premier Inn, but 50% more expensive
It was no better or worse than a premier Inn, but 50% more expensive. I was given a disability room for some reason ; it’s possible I ticked the wrong box when booking but I doubt it. No iron in a room costing £85. Breakfast finishing at 9.30 is ridiculous
Stayed 4 nights in Aug 2022