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Reviews of The Avenue Hotel

3 out of 5
The Avenue Hotel
379 Victoria Avenue, Whanganui

Reviews

8.4

Very good

Rating 10 - Excellent. 62 out of 150 reviews" "
Rating 8 - Good. 55 out of 150 reviews" "
Rating 6 - Okay. 25 out of 150 reviews" "
Rating 4 - Poor. 7 out of 150 reviews" "
Rating 2 - Terrible. 1 out of 150 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lori, Ocean City

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very nice and clean
Stayed 1 night in Feb 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Jiby

Stayed 1 night in Mar 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service
The room was a bit dated and could have done with a but if maintenance
Stayed 1 night in Mar 2024

10/10 Excellent

Awatea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was excellent and very lovely! Room was lovely and clean! Overall experience was great and in such a great location! Will definitely be returnin 😊
Stayed 1 night in Mar 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is certainly value for money. A bit dated but otherwise the beds were comfortable and the linen clean.
Stayed 1 night in Mar 2024

4/10 Poor

Dennis

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Rooms and grounds in need of an update but you get what you pay for. Didn't know the restaurant is closed down or would have booked a room with more facilities. At least it is close to shops and staff provided us plates etc. Convenient location.
Stayed 2 nights in Mar 2024

8/10 Good

Aditya

Business traveller
Liked: Cleanliness, staff & service, amenities
Reasonable stay, good location.
Stayed 1 night in Feb 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool. Reasonable Tarif. Great location. Comfortable bed
Stayed 2 nights in Feb 2024

8/10 Good

Aroha

Stayed 1 night in Feb 2024

8/10 Good

karen

Travelled with partner
Liked: Staff & service
Good dependable 3 star hotel with great beds!
Stayed 2 nights in Feb 2024

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Miranda

Travelled with family
The high light for me absolutely the pool. Very clise to supermarkets , pizza place and right near town also
Stayed 1 night in Feb 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I t was a great place to stay near to shops and ogher amenities and the pool was great
Stayed 2 nights in Feb 2024

10/10 Excellent

Nordz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff welcoming on arrival, got there early which was no problem, clean facilities and great location, thanks heaps guys.
Stayed 1 night in Feb 2024

8/10 Good

Matemoana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location and handy to amenities. Pleasant venue and helpful staff. Room was clean but could have had more utensils. Would like to try units with a kitchenette next time I stay. Yes would stay again and hopefully the restaurant would have reopened.
Stayed 2 nights in Jan 2024

6/10 Okay

Lorraine

Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2024

8/10 Good

Brett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and central, no aircon on a hot night, fan was adequate
Stayed 1 night in Jan 2024

10/10 Excellent

T

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really well appointed room over looking the pool.lovely decor and plenty of room
Stayed 3 nights in Jan 2024

8/10 Good

Natasha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for two nights at The Avenue. It's a great location close to supermarkets and food locations. The room was clean and the pool was great too. I was surprised that the restaurant and bar were not available. This was not made clear when I booked.
Stayed 2 nights in Jan 2024

8/10 Good

John

Liked: Property conditions & facilities
Enjoyed our stay
Stayed 2 nights in Jan 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money in clean, comfortable basic accommodation. Would certainly use again.
Stayed 1 night in Jan 2024

10/10 Excellent

Hope

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the entire place, the staff were great, house keeping was prompt and helpful with everything. The pool was the best part - loved staying here and will definitely be back again
Stayed 2 nights in Dec 2023

8/10 Good

Gary

Travelled with family and small children
Liked: Staff & service
Great price, rooms have been recently refreshed clearly and look lovely, beautifully styled. Location was brilliant and staff were awesome. Really appreciated the smart lamps in the bedrooms that wirelessly charged my phone. Bathroom could do with a bit of an update and balconies need a paint. TV Channels limited.
Stayed 1 night in Jan 2024

10/10 Excellent

Kelsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gret location and comfortable
Stayed 1 night in Jan 2024

4/10 Poor

Tina

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
The toilet smelt funky, the jug had lime scale, nice big room but felt like a fish pond with large windows directly by a walk way had to use dirty blinds to get a sense of privacy. said it had a restaurant but when getting there it is closed due to a fire. pillows: need updating they look gross.

8/10 Good

Kerry

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Natalie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The price was very reasonable we had a great week away. Thank you very much.
Stayed 5 nights in Dec 2023

6/10 Okay

Jonathon

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Lachlan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Kay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place
Stayed 1 night in Dec 2023

8/10 Good

Angela

Liked: Cleanliness, staff & service
Air conditioning would have been great. Fan was ok. Thanks
Stayed 1 night in Dec 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Ebony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very informative, friendly staff enjoyed our stay
Stayed 1 night in Dec 2023
Response from The Avenue Hotel Whanganui on Dec 19, 2023
Thank you for your review, we are delighted you enjoyed your stay with us and hope to see you again soon.

10/10 Excellent

Warwick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Dec 2023
Response from The Avenue Hotel Whanganui on Dec 19, 2023
Thank you for your review, we are delighted you had a pleasant stay with us.

8/10 Good

James

Travelled with family and small children
Liked: Cleanliness, staff & service
One bed mattress sunken in
Stayed 2 nights in Dec 2023

10/10 Excellent

Gary

Stayed 1 night in Dec 2023

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 1 night in Nov 2023

10/10 Excellent

Lyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable but they were remodeling the dining room which we were unaware of when we booked. It was closed and we had to go elsewhere for breakfast
Stayed 1 night in Nov 2023

8/10 Good

Ken

Stayed 1 night in Nov 2023

8/10 Good

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and clean.
Stayed 1 night in Nov 2023

8/10 Good

Graeme

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was perfectly adequate for our needs. Great water pressure in the shower.
Stayed 1 night in Nov 2023

6/10 Okay

karen

Travelled with family
Liked: Cleanliness, staff & service
Have stayed here 3 times…it so needs some work doing to the rooms …it hasn’t got better over time, pool area need attention and still no restaurant on site…basic and cheap.
Stayed 1 night in Nov 2023

6/10 Okay

Katie

Travelled with partner
Disliked: Amenities, property conditions & facilities
Was an emergency stay for us so made do. Restaurant was closed due to a fire so may have been nice to have better amenities like a toaster, plates, cutlery etc for the room.

8/10 Good

James

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Bev

Stayed 1 night in Oct 2023

6/10 Okay

Jillian

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2023

8/10 Good

Elizabeth

Stayed 2 nights in Oct 2023

8/10 Good

Bernard

Travelled with partner
Location was excellent, clean and tidy, will definitely stay again
Stayed 2 nights in Oct 2023