Bar (on property)

Reviews of Leonardo Hotel Salzburg Airport

4 out of 5
Leonardo Hotel Salzburg Airport
Franz-Broetzner-Strasse 15, Wals-Siezenheim, Salzburg

Reviews

8.2

Very good

Rating 10 - Excellent. 323 out of 1001 reviews" "
Rating 8 - Good. 500 out of 1001 reviews" "
Rating 6 - Okay. 138 out of 1001 reviews" "
Rating 4 - Poor. 31 out of 1001 reviews" "
Rating 2 - Terrible. 9 out of 1001 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Amenities
Perfect location for early flight
Stayed 1 night in Feb 2024
Response from Cristina on Feb 22, 2024
Dear Guest,Your succinct review titled "Perfect location for early flight" certainly caught our attention. We are delighted to know that our hotel's location met your travel needs effectively. We hope to have the pleasure of welcoming you back again soon for another convenient and comfortable stay.Best regards,Your Leonardo Salzburg Airport Team

10/10 Excellent

DEREK

Stayed 1 night in Jan 2024
Response from Your Leonardo Salzburg Airport Team on Jan 16, 2024
Dear guest,It brings us immense joy to read that your experience at Hotel Leonardo Salzburg Airport was "10 stars" Your succinct yet impactful comment truly encapsulates the level of service we aim to provide to all our guests.Our commitment to providing exceptional stay experiences is unwavering and we are delighted that we were able to meet your expectations. Your positive words serve as a wonderful testament to the dedication of our staff and the quality of our amenities.Again, thank you for choosing our hotel for your stay. We hope to have the pleasure of welcoming you back in the near future and aim to provide you an even more enjoyable and comfortable experience.Best regards,

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Ideal for overnight stay when flight was cancelled. Comfortable room but breakfast was not so great - bacon cold for instance but otherwise was hotel was ideal for sudden stay
Stayed 1 night in Dec 2023
Response from Valentina on Dec 24, 2023
Dear David,Kindly thank you for taking your time to share your evaluation of your recent stay in Vienna. We appreciate it and we are happy that you felt comfortable. With warm regards.

10/10 Excellent

FRANK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Your Leonardo Salzburg Airport Team on Dec 17, 2023
Dear guest,It brings us immense joy to read that your experience at Hotel Leonardo Salzburg Airport was "5 stars" Your succinct yet impactful comment truly encapsulates the level of service we aim to provide to all our guests.Our commitment to providing exceptional stay experiences is unwavering and we are delighted that we were able to meet your expectations. Your positive words serve as a wonderful testament to the dedication of our staff and the quality of our amenities.Again, thank you for choosing our hotel for your stay. We hope to have the pleasure of welcoming you back in the near future and aim to provide you an even more enjoyable and comfortable experience.Best regards,

10/10 Excellent

Petra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice. Would consider staying again.
Stayed 1 night in Dec 2023
Response from Your Leonardo Salzburg Airport Team on Dec 17, 2023
Dear guest,It brings us immense joy to read that your experience at Hotel Leonardo Salzburg Airport was "5 stars." Your succinct yet impactful comment truly encapsulates the level of service we aim to provide to all our guests.Our commitment to providing exceptional stay experiences is unwavering and we are delighted that we were able to meet your expectations. Your positive words serve as a wonderful testament to the dedication of our staff and the quality of our amenities.Again, thank you for choosing our hotel for your stay. We hope to have the pleasure of welcoming you back in the near future and aim to provide you an even more enjoyable and comfortable experience.Best regards,Your Leonardo Salzburg Airport Team

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great stay. There is free parking available which is a bonus. The front staff was helpful and gave great recommendations for food options. The room was clean, modern, and spacious. The bed was ok. The bathroom was a decent size. Overall, pleased with our stay.
Stayed 1 night in Nov 2023
Response from Your Leonardo Salzburg Airport on Dec 1, 2023
Dear Guest,first of all, we would like to apologize that your stay at our hotel did not meet your expectations. Your experience did not meet the standard we strive to offer our guests.The cleanliness of our rooms is very important to us and we regret that in your case they did not meet our usual high standards. We take your feedback very seriously and will take note of it in order to improve our services.Regarding the towels, we appreciate your comment. We always strive to promote environmentally friendly practices and appreciate your feedback in this regard. It helps us to constantly review and improve our processes.Thank you for sharing your experience with us. Your feedback is very valuable to us and helps us to continuously improve our service. We hope to welcome you back soon and provide you with a better experience.Best regards

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Salzburg Airport Team on Dec 1, 2023
Dear Guest,Your concise and positive feedback is truly appreciated. We are delighted to learn that your experience at the Hotel Leonardo Salzburg City Center was to your satisfaction and merited a five-star rating. This is exactly the kind of experience we strive to provide to all our guests. It is always heartening to receive such splendid reviews, as it serves as a testament to our commitment towards creating memorable stays for our guests. We continuously aim to deliver exceptional service and create a pleasant atmosphere for all our clients, and it is rewarding to know that we have been successful in doing so during your stay.We look forward to welcoming you back in the future, hoping to make your next visit just as enjoyable as your recent one.Best regards,

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to airport and nice clean rooms
Response from Your Leonardo Salzburg Airport Team on Nov 29, 2023
Dear Guest,We are very pleased to hear that you appreciated the location of our Hotel Leonardo Salzburg Airport and the cleanliness of our rooms. It is important to us to offer our guests a pleasant and comfortable stay and cleanliness plays a crucial role in this.The proximity to the airport is of course an added bonus, especially for our guests who are traveling on business or have an early flight. We are proud to be able to offer this convenience.We hope that you will visit us again soon and that we will have the opportunity to delight you again with our service and hospitality.Best regards,

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect for early flight
clean, functional, comfortable. Perfect for when you have an early flight.
Stayed 1 night in Oct 2023
Response from Leonardo Team on Nov 5, 2023
Dear guest,Thank you for your feedback. We look forward to your next visit.Your Leonardo Team

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Excellent stay. Recommend to anyone.
Stayed 1 night in Oct 2023
Response from Leonardo Salzburg Airport on Oct 22, 2023
Dear valued guest!Thank you very much for your great feedback.We are happy to take part of a pleasure time in Salzburg.We hope to welcoming you again in Salzburg soon.

10/10 Excellent

Tracey, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Leonardo Team on Oct 15, 2023
Dear guest,Thankyou for your feedback.

10/10 Excellent

Arti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room, great location only 15 mins to airport . Easy buses into town. Would recommend for a visit to Salzburg
Stayed 3 nights in Oct 2023
Response from Leonardo Team on Oct 14, 2023
Dear guest,Thankyou for your feedback. We are looking forward to your next visit.Your Leonardo Team

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Smoking area at front not clean
Stayed 1 night in Sep 2023
Response from Leonardo Team on Sep 27, 2023
Dear guest,Thank you for your feedback. Your query will be with immediate effect taken into consideration.Your Leonardo Team

10/10 Excellent

gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 3 nights in Sep 2023
Response from Leonardo Team on Sep 27, 2023
Dear guest,Thank you for your feedback. We are glad that your expectations were met during your stay. We therefore look forward to your next visit.Your Leonardo Team

10/10 Excellent

mark

Stayed 1 night in Sep 2023
Response from Leonardo Team on Oct 14, 2023
Dear guest,Thankyou for your feedback. We are looking forward to your next visit.Your Leonardo Team

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with good bus connections to Centre
Hotel was just what I needed after arriving at 10pm. Reception staff really friendly, room was lovely, comfy beds and very clean. Breakfast buffet had a great variety. Hotel very peaceful , had a supermarket and shops nearby, and 5 minutes walk to get the no 10 bus to centre of Salzburg. Hotel can sell you an all day travel pass. Its in a business/shopping area so not scenic but was cheaper than city holtels, and there seemed to be quite a few European families staying with kids.
Stayed 1 night in Aug 2023
Response from Leonardo Team on Sep 5, 2023
Dear Guest,Thank you for your feedback. At Leonardo Hotels, our guests are always close to our hearts. We therefore work better each day to provide the best experience during their stay. We are glad that you had a nice stay at our premises. We therefore look forward to your next visit.Your Leonardo Team

8/10 Good

anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice friendly staff 10 mins walk to the airport.
Stayed 1 night in Aug 2023
Response from Leonardo Hotel Salzburg Airport on Aug 28, 2023
Dear Guest,Thank you for your feedback. We are glad to know that you had a great experience. This is why at Leonardo Hotels, we work tirelessly to ensure that you get receive a great experience. We look forward to your next stay.RegardsYour Leonardo Team

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff. The room and bathroom were clean and well maintained. All in all , it was a great exeprience.
Stayed 1 night in Aug 2023
Response from Leonardo Team on Aug 12, 2023
Dear our esteemed guest,Thank you so much for the review. At Leonardo Hotel we work diligently to provide the best services to our guests. We look forward to welcoming you again at our premises.Your Leonardo Team

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice and clean hotel , real easy to get to the shops , everything was so clean too , staff very helpful
Stayed 1 night in May 2023
Response from Star Inn Airport on Jun 5, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ihr Star Inn Team

10/10 Excellent

Brandy, Fredericksburg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice hotel with parking available for guest use. There are rolladen fornthe windows and an air conditioning system. Beds are typical European firm, bathroom is nice with a fully closed in shower.
Stayed 1 night in May 2023
Response from Star Inn Airport-Messe on May 27, 2023
Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Your Star Inn Team Airport

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, easy access and enjoyable personnel.
Stayed 1 night in Apr 2023
Response from Star Inn Airport-Messe on May 4, 2023
Dear Guest,Thank you for taking the time to give us a positive feedback!Sincerely,Your Star INN Airport Team

10/10 Excellent

Marina

Stayed 1 night in Apr 2023
Response from Star Inn Airport-Messe on May 4, 2023
Dear Guest,Thank you for taking the time to give us a positive feedback!Sincerely,Your Star INN Airport Team

4/10 Poor

Pedro

Stayed 1 night in Apr 2023
Response from Star Inn Airport-Messe on May 4, 2023
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, your Star Inn Team Airport

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Unkomplizierte Übernachtung in der Nähe vom Flughafen. Taxi wird vom Hotelpersonal bestellt und kommt innerhalb von 5 min. Transport kostet um die 10€.
Stayed 1 night in Mar 2023
Response from Cristina on Mar 30, 2023
Liebe Elisabeth,vielen Dank für deine tolle Bewertung!Hoffentlich auf eine baldiger Wiedersehen.Ihr Star INN Team Airport

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City break
It was very clean hotel, linen was changed regularly.stayed there for city break, easy to walk from airport if you dont have much luggage, took under 15 minutes, easy reach of transport bus stop nearby hotel
View of alps from hotel room
Stayed 2 nights in Mar 2023
Response from Star Inn Hotel Salzburg Airport - Messe on Mar 27, 2023
Dear Mr. Kelso,Thank you for your feedback! We hope to see again in our hotel.

10/10 Excellent

Steve, Spennymoor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price. Clean and friendly
Stayed 1 night in Mar 2023
Response from Star Inn Hotel Salzburg Airport - Messe on Mar 27, 2023
Dear Mr. Wilkinson,Thank you for your Feedback!

8/10 Good

Ovidiu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, nice and helpful staff close to the airport for our early flight
Stayed 1 night in Feb 2023
Response from Cristina on Feb 26, 2023
Dear Guest,Thank you for your feedback. We are glad to hear that you enjoyed your stay. Regards, Your Star INN Airport Team

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Cristina on Feb 21, 2023
Sehr geehrte Gast,vielen Dank für das tolle Feedback an unser Hotel.Wir hoffen auf eine baldiger Wiedersehen!Ihr Star INN Airport Team

8/10 Good

Arianna, Toronto

Response from Leonardo Salzburg Airport on Nov 13, 2023
Dear valued Guest!Thank you for staying with us.We look forward to seeing you again.Leonardo Salzburg Airport.

4/10 Poor

Margaret

Travelled with partner
Disliked: Staff & service, amenities
The airport was wuite a long way from.the hotel so we don't think it should be advertised as an airport hotel. We had to move into 3 different rooms - The button on the heater was broken in two rooms and then the very rude and surly mansger accused my partner of having broken them! He was not at all helpful.or pleasant. We would not recommend this hotel to anyone
Response from Team Star Inn on Feb 27, 2023
Thank you for your time to leave a comment.In the meantime we got necessary spare parts.The airport is approx. 1.2 km fare from the Salzburg Airports.Best regards from Salzburg

10/10 Excellent

Ranbir

Stayed 1 night in Dec 2022
Response from Cristina on Jan 25, 2023
Sehr geehrte Gast,vielen Dank für diese tolle Bewertung.mit freundlichen Grüßen,Ihr Team Star Inn Airport

8/10 Good

Camille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff could have been more friendly at check in instead of being nonchalant.
Response from Kaiser on Nov 7, 2022
Dear guest,Thank you for being our guest and taking the time to write a hotel review regarding your last stay at the Star Inn Hotel Salzburg Airport-Messe.It is very important for us to receive feedback from our guests. Only by your opinion, your ideas and your criticism, we can constantly improve our services and of course it is always a pleasure to get positive feedback.We look forward to seeing you soon at the Star Inn Hotel Salzburg Airport-Messe.With kind regardsYour host team

10/10 Excellent

Lim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
不错的选择,要去飞机场,几分钟就可到达。staff 很友善, 很helpful...
Stayed 1 night in Oct 2022
Response from Kaiser on Oct 24, 2022
Dear guest,Thank you for being our guest and taking the time to write a hotel review regarding your last stay at the Star Inn Hotel Salzburg Airport-Messe.We are very pleased that you felt comfortable with us during your stay and of course we would be pleased to pass on your praise to our team.We look forward to seeing you soon at the Star Inn Hotel Salzburg Airport-Messe.With kind regardsYour host team

8/10 Good

David

Stayed 2 nights in Sep 2022

8/10 Good

Timothy

Stayed 3 nights in Sep 2022

8/10 Good

Redentor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
TV doesn't have any channels to watch despite I tried to programming it. It could be a culture of Salzburg and I understand that.
Stayed 1 night in Sep 2022
Response from Kaiser on Sep 12, 2022
Dear guest,Thank you for being our guest and taking the time to write a hotel review regarding your last stay at the Star Inn Hotel Salzburg Airport-Messe.It is very important for us to receive feedback from our guests. Only by your opinion, your ideas and your criticism, we can constantly improve our services and of course it is always a pleasure to get positive feedback.We look forward to seeing you soon at the Star Inn Hotel Salzburg Airport-Messe.With kind regardsYour host team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room, excellent customer service
Exactly what was required for a one night airport stay. Large, clean room with all essentials. Very friendly staff who made us feel well looked after.
Stayed 1 night in Aug 2022
Response from Kaiser on Aug 22, 2022
Dear guest,Thank you for being our guest and taking the time to write a hotel review regarding your last stay at the Star Inn Hotel Salzburg Airport-Messe.We are very pleased that you felt comfortable with us during your stay and of course we would be pleased to pass on your praise to our team.It is very important for us to receive feedback from our guests. Only by your opinion, your ideas and your criticism, we can constantly improve our services and of course it is always a pleasure to get positive feedback.We look forward to seeing you soon at the Star Inn Hotel Salzburg Airport-MesseWith kind regardsYour host team

6/10 Okay

corinne

Travelled with family
Liked: Staff & service, room comfort
The room was not what I had booked and also the free breakfast that it showed on the website was not free. Beds were comfy enough but a bit small for us. But reception was friendly but did not offer and way of compensation or could not change my room.
Stayed 2 nights in Jul 2022
Response from VA on Jul 23, 2022
Dear Guest! We are saddned to hear that your stay did not meet your expectations. We'd be very pleased to welcome you again at out hotel and make your stay more comfortable than the previous time. Your Star Inn Team

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

4/10 Poor

Jon

Travelled with family
Disliked: Room comfort
Pretty lame.
Not sure who left these other good reviews...must have been the maid service who smoked a joint in our bathroom before we arrived. There was no toulet paper...guess thats why they call it dope. Air conditioning was non-existant...asked at the desk...ineptly they shrugged...beds where from the early 90s...plus no bottom sheet? Really? "Refrigerator" pushed hot air...i didnt even know that was possible...had to sleep with windows open and not sure if the bed bugs got us or the no-see-ems. What rip off for the money. Other note...i think every airport hotel should have some simple way of getting you to the airport...not this one.
Stayed 1 night in Jul 2022
Response from VA on Jul 4, 2022
Dear Guest! We are really saddened to hear that your stay did not meet the expectations. While there is always room for improvement, we wish you could give us a second chance so that we can make your stay more comfortable next time. Sincerely Star Inn TeaM

6/10 Okay

Thomas

Travelled with partner
Disliked: Amenities
Near airport, but no shuttle service. Had to get taxi.
Stayed 1 night in May 2022
Response from Kaiser on Jun 13, 2022
Dear guest, Thank you for being our guest and taking the time to write a hotel review regarding your last stay at the Star Inn Hotel Salzburg Airport-Messe. It is very important for us to receive feedback from our guests. Only by your opinion, your ideas and your criticism, we can constantly improve our services and of course it is always a pleasure to get positive feedback. We look forward to seeing you soon at the Star Inn Hotel Salzburg Airport-Messe With kind regards Your host team

10/10 Excellent

Adrienn

Stayed 1 night in Apr 2022
Response from Kaiser on Apr 18, 2022
Dear guest, Thank you for being our guest and taking the time to write a hotel review regarding your last stay at the Star Inn Hotel Salzburg Airport-Messe. We are very pleased that you felt comfortable with us during your stay and of course we would be pleased to pass on your praise to our team. It is very important for us to receive feedback from our guests. Only by your opinion, your ideas and your criticism, we can constantly improve our services and of course it is always a pleasure to get positive feedback. We look forward to seeing you soon at the Star Inn Hotel Salzburg Airport-Messe. With kind regards Your host team

8/10 Good

ed

Travelled with family
Liked: Property conditions & facilities
The property was new everythings are very clean the only thing missing in the room was no tea or coffee maker.
Stayed 1 night in Sep 2021
Response from Kaiser on Sep 20, 2021
Dear guest, Thank you for being our guest and taking the time to write a hotel review regarding your last stay at the Star Inn Hotel Salzburg Airport-Messe. We are very pleased that you felt comfortable with us during your stay and of course we would be pleased to pass on your praise to our team. It is very important for us to receive feedback from our guests. Only by your opinion, your ideas and your criticism, we can constantly improve our services and of course it is always a pleasure to get positive feedback. We look forward to seeing you soon at the Star Inn Hotel Salzburg Airport-Messe. With kind regards Your host team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Kaiser on Sep 20, 2021
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your host team

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a great experience
Not a great experience. Air conditioning didn’t work at all. We had to sweat all night even after repeated complaints. Since weather got better and temperature got cooler after two days we were able to manage. However hotel staff justification was that it was fixed. I would rate cleanliness as low. House keeping skipped room cleaning. It was an low to average. Not value for money.
Stayed 3 nights in Aug 2021
Response from Kaiser on Aug 23, 2021
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Your host team Star Inn Hotel Salzburg Airport-Messe

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from VA on Jul 27, 2021
Dear Michael Thank you for your taking the time to review our hotel. We are very pleased to hear that you had a great stay in our hotel. We are looking forward to welcoming you again. Regards Star Inn Team

4/10 Poor

Ryan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from VA on Jul 27, 2021
Dear Ryan! We regret to hear that your stay was not entirely to your satisfaction. We'd be very glad to welcome you again and offer you a better staying experience. Regards Star Inn Team

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy Location/Great Customer Service
The hotel is a perfect location and has a very easily accessible parking lot... which important when traveling with a roof rack. The customer service was great. Clean Room. On Sunday morning there is a very busy flea market across the street. Can be a little loud starting at 7am but worth a visit to the market.
Stayed 1 night in Sep 2020
Response from VA on Sep 9, 2020
Dear Guest Thank you very much for taking your time to share your experience you had with us. We are very pleased to hear that you enjoyed your stay. Looking forward to welcoming you again. Your Star Inn Team

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Passing through
We were passing through and needed a one night stay. The hotel and room was clean and a good value for the night. The mattress and pillows were were not so comfortable.
Stayed 1 night in Aug 2020
Response from Star Inn Team on Aug 29, 2020
Dear Pamela, thank you for your feedback. We are glad to hear that you had a pleasant stay. Additionally, we are sorry to hear that you did not find the mattress and pillows comfortable. We do offer various types of pillow upon request. Please do let us know at the reception next time you visit us. We look forward to welcoming you again. Kind regards,

8/10 Good

Alon

Stayed 3 nights in Oct 2019
Response from Leonardo Salzburg Airport on Nov 13, 2023
Dear valued Guest!Thank you for taking the time to leave us a comment.We are delighted that you enjoyed your stay in Salzburg and at our hotel.We look forward to welcoming you again.Kind regardsLeonardo Salzburg Airport