Exterior
Check availability

Reviews of Morgan Inn And Suites

2 out of 5
Morgan Inn And Suites
250 North Columbia (Highway 11), Milton-Freewater, OR

Reviews

8.2

Very good

Rating 10 - Excellent. 142 out of 338 reviews" "
Rating 8 - Good. 121 out of 338 reviews" "
Rating 6 - Okay. 48 out of 338 reviews" "
Rating 4 - Poor. 16 out of 338 reviews" "
Rating 2 - Terrible. 11 out of 338 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Troy, Highlands Ranch

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property manager was very accommodating, even with our late check in and arrival.
Stayed 1 night in Apr 2024
Response from Manager on Apr 12, 2024
Thanks for staying with us we appreciate your feedback.

10/10 Excellent

chyla f

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly service. Property is well-maintained with homey touches. It feels like a family place. Great value. Will stay again.
Stayed 1 night in Apr 2024
Response from Manager on Apr 6, 2024
Thanks for staying with us we appreciate your feedback.

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprised there wasn't any breakfast or coffee.
Stayed 1 night in Feb 2024
Response from Manager on Feb 10, 2024
Thanks for staying with us we appreciate your feedback. Sorry due to renovations our breakfast is closed temporarily. We Apologize for any inconvenience this caused.

10/10 Excellent

Rose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, great staff and service.
Stayed 2 nights in Dec 2023
Response from Manager on Dec 15, 2023
Thanks for staying with us we appreciate your feedback.

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Nov 3, 2023
Thanks for staying with us we appreciate your feedback.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Nov 3, 2023
Thanks for staying with us we appreciate your feedback.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Nov 3, 2023
Thanks for staying with us we appreciate your feedback.

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and well maintained motel. Minimalist breakfast -- but there is a Safeway across the street!
Stayed 1 night in Oct 2023
Response from Manager on Oct 31, 2023
Thanks for staying with us we appreciate your feedback.

10/10 Excellent

Mary Beth

Stayed 1 night in Oct 2023
Response from Manager on Oct 31, 2023
Thanks for staying with us we appreciate your feedback .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Oct 29, 2023
Thanks for staying with us we appreciate your feedback.

8/10 Good

Darla

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine for the price and convenience for getting around. Traffic and air conditioner noises loud but tolerable once I removed my hearing aids.
Stayed 3 nights in Oct 2023
Response from Manager on Oct 23, 2023
Thanks for staying with us we appreciate your feedback

8/10 Good

Gregory, Spokane

Liked: Cleanliness, staff & service, property conditions & facilities
We just needed a place to sleep for one night while visiting friends in a nearby community. This place was significantly lower cost than places in Pendleton. Check-in was smooth. Room was updated and clean. The only negative is that it is close to the highway and there was a lot of traffic noise through much of the night--nothing that the motel can do anything about--but did affect the quality of our stay. We did not have breakfast there.
Stayed 1 night in Oct 2023
Response from Manager on Oct 14, 2023
Thanks for staying with us we appreciate your feedback.

4/10 Poor

Ralph

Beds and linens could be improved
Stayed 1 night in Oct 2023
Response from Manager on Oct 12, 2023
We are sorry to hear that we could not make your stay pleasant with us. We will work on the issues you mentioned. Hopefully you give us a chance to redeem ourselves. Thanks for staying with us and we appreciate your feedback.

10/10 Excellent

Pedro

Travelled with family
We stay here because it was a last minute Trip to Walla Walla university and all hotels were full Our stay at Morgan inn was very pleasant
Stayed 3 nights in Oct 2023
Response from Manager on Oct 8, 2023
Thanks for staying with us we appreciate your feedback.

10/10 Excellent

Lois

Stayed 1 night in Sep 2023
Response from Manager on Oct 23, 2023
Thanks for staying with us we appreciate your feedback.

6/10 Okay

Gene

Disliked: Staff & service
Stayed 1 night in Sep 2023
Response from Manager on Sep 28, 2023
Thanks for staying with us we appreciate your feedback. Just wondering why so low rating if you can please let us know what went wrong we can try to fix it, feel free to contact us directly. Thanks

8/10 Good

Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enough!
Excellent service and easiest quickest check in. Lobby and breakfast area had an ethnic odor which was borderline tolerable. Very minimal breakfast and we just took what we can and ate in our room. The wall AC/heater was noisy and annoying thru the night when the fan would turn on. Otherwise it was comfy and affordable.
Stayed 1 night in Sep 2023
Response from Manager on Sep 25, 2023
Thanks for staying with us we appreciate your feedback.

6/10 Okay

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The fact this property is small, yet neat and tidy and on the main drag is nice. The nice flowers and exterior presentation are a nice touch. I would note the carpet is a bit older and perhaps makes the room feel a bit dirty, however the bed linens appeared new and fresh and the room spacious. Plugs near the bed for phone charging, etc., were limited and one had to move the nightstand to plug something on other than the alarm clock which was a bit of a hassle and it was dirty behind the table. The traffic noise is rather intense as you can imagine when trying to sleep, so I would recommend taking earplugs when staying here. Staff was friendly and pleasant. The breakfast offerings were basic but sufficient. This is a great place to stay if Milton Freewater is your destination.
Stayed 1 night in Sep 2023
Response from Manager on Sep 21, 2023
Thanks for taking time to review us. We don’t know if you noticed but we do have bedside lamps that come with outlets and usb charging ports for our guests convenience. We also aware of the fact that carpet is old and planing to change it in near future but we can assure you we keep it pretty clean. Looking forward to welcoming you back while in the area. Thanks for staying with us and we appreciate your feedback.

10/10 Excellent

Carolyn, Ames

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was absolutely wonderful!
Stayed 3 nights in Sep 2023
Response from Manager on Sep 21, 2023
Thanks for staying with us we appreciate your feedback.

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the first morning, they asked if we needed room service. I said that it wasn't necessary. So they never did room service, which was fine with us. We could have requested it. The room had a nice fridge and microwave, which we used
Stayed 4 nights in Sep 2023
Response from Manager on Sep 20, 2023
Thanks for staying with us we appreciate your feedback.

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean , and the service was good. They had all of the amenities needed for the stay. However the shower clogged which was disappointing. But other rhan that i would consider staying here again
Stayed 2 nights in Sep 2023
Response from Manager on Sep 19, 2023
Thanks for staying with us we appreciate your feedback.

10/10 Excellent

JAY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Manager on Sep 19, 2023
Thanks for staying with us we appreciate your feedback.

8/10 Good

Tracy

Stayed 1 night in Sep 2023
Response from Manager on Oct 8, 2023
Thanks for staying with us we appreciate your feedback.

6/10 Okay

donna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
It was clean but old and creaky. The bed was dippy and old and the pillows were too big.
Stayed 1 night in Sep 2023
Response from Manager on Sep 15, 2023
Thanks for staying with us we appreciate your feedback and will address the issues you mentioned.

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the comforts of home.
Everything turned very well, from check-in to check-out!! Clean & comfortable with all the comforts of home.
Stayed 1 night in Sep 2023
Response from Manager on Sep 13, 2023
Thanks for staying with us we appreciate your feedback.

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This place was very convenient and very well maintained. For breakfast, really good quality, I mean they serve Darigold milk! Not continental, but we had a great breakfast. Super quiet for a Saturday night somewhat close to the fair. When we come back to Walla Walla area, we’ll be looking for this place first before any other. Highly recommend!
Stayed 1 night in Sep 2023
Response from Manager on Sep 4, 2023
Thanks for staying with us we appreciate your feedback.

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. The room was welcoming & the bed was comfortable. Also friendly staff & fast check in!
Stayed 1 night in Sep 2023
Response from Manager on Sep 2, 2023
Thanks for staying with us we appreciate your feedback.

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great shower, comfortable bed with 3 soft pillows. Nice little kitchen with full-size fridge! Very comfortable easy chair.
Stayed 2 nights in Aug 2023
Response from Manager on Aug 27, 2023
Thanks for staying with us we appreciate your feedback .

8/10 Good

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service
Beds were clean and comfy! Coveniently located right down the street from grocery store!
Stayed 1 night in Aug 2023
Response from Manager on Aug 21, 2023
Thanks for staying with us we appreciate your feedback

10/10 Excellent

Carrie

Travelled with family
Nice place. Clean and has everything you need. Right across from Safeway.
Stayed 1 night in Aug 2023
Response from Manager on Aug 20, 2023
Thanks for staying with us we appreciate your feedback.

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, great staff, a little noisy on the main street but not bad, good value. Will stay again!
Stayed 1 night in Aug 2023
Response from Manager on Aug 18, 2023
Thanks for staying with us we appreciate your feedback.

10/10 Excellent

Mark

Stayed 1 night in Aug 2023
Response from Manager on Aug 17, 2023
Thanks for staying with us we appreciate your feedback.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Always a pleasure. Wish there was a notepad in the room.
Stayed 1 night in Aug 2023
Response from Manager on Aug 17, 2023
Thanks for staying with us we appreciate your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023
Response from Manager on Aug 8, 2023
Thanks for staying with us we appreciate your feedback.

10/10 Excellent

Zina, Kennewick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating. Breakfast was fresh and delicious. Room was clean and grounds have a parklike look. Very pretty flowers too. We will definitely be back to stay!
Stayed 1 night in Aug 2023
Response from Manager on Aug 8, 2023
Thanks for staying with us we appreciate your feedback .

10/10 Excellent

Heather

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Manager on Aug 5, 2023
Thanks for staying with us we appreciate your feedback.

4/10 Poor

Lynnde

Liked: Staff & service
Stayed 1 night in Jul 2023
Response from Manager on Aug 5, 2023
Thanks for staying with us we appreciate your feedback. We do apologize for confusion about being charged twice but we are glad that we were able to take care of it for you. We know this review was accidentally as we spoke on phone so no worries.looking forward to welcoming you back while in the area. Thanks

10/10 Excellent

Brian

Convenient and clean
Stayed 1 night in Jul 2023
Response from Manager on Jul 31, 2023
Thanks for staying with us we appreciate your feedback.

10/10 Excellent

Robert

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great cost value Beirut!
Stayed 1 night in Jul 2023
Response from Manager on Jul 31, 2023
Thanks for staying with us we appreciate your feedback.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best property in the area for quick family visits
Stayed 1 night in Jul 2023
Response from Manager on Jul 24, 2023
Thanks for staying with us we appreciate your feedback.

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The owners are the best. So nice, and helpful. Room is always clean. And tthey turned on the air conditioner before we got there, greatly appreciated.
Stayed 3 nights in Jul 2023
Response from Manager on Jul 19, 2023
Thanks for staying with us we appreciate your kind words.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Room not new but very clean and roomy. Would stay again just for the shower. Great pressure.
Stayed 1 night in Jul 2023
Response from Manager on Jul 18, 2023
Thanks for staying with us we appreciate your feedback

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service
The manager did a great job of making us feel welcome and giving us information about the area.
Stayed 1 night in Jul 2023
Response from Manager on Jul 18, 2023
Thanks for staying with us we appreciate your feedback.

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Manager on Sep 2, 2023
Thanks for staying with us we appreciate your feedback.

10/10 Excellent

Twila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly. There was coffee and breakfast in the lobby. The rooms were very clean.
Stayed 1 night in Jun 2023
Response from Manager on Jun 29, 2023
Thanks for staying with us we appreciate your feedback.

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you! Great Place to Stay.
We just needed a place to sleep after driving for several hours In the area for a "celebration of life" get-together on Sunday in College Place -- it was great to find a place to stay during busy time for weddings and graduation events. Made good use of the refrigerator and coffeemaker..
Stayed 2 nights in Jun 2023
Response from Manager on Jun 28, 2023
Thanks for staying with us we appreciate your feedback.

10/10 Excellent

Daedre

Travelled with partner
The property was clean and the couple running the property was very nice. It made me wish we had another reason to go to Milton-Freewater
Stayed 1 night in Jun 2023
Response from Manager on Jun 28, 2023
Thanks for staying with us we appreciate your feedback.

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Manager on Jun 28, 2023
Thanks for staying with us we appreciate your feedback.

8/10 Good

Gordon

Stayed 1 night in Jun 2023
Response from Manager on Jun 28, 2023
Thanks for staying with us we appreciate your feedback.

6/10 Okay

Lorelei

Liked: Staff & service
Stayed 1 night in Jun 2023
Response from Manager on Jun 24, 2023
Thanks for staying with us we appreciate your feedback.