Find Hotels by Best Western in Vitrolles from CA $93

"The staff was very nice, convenient luggage storage room, and excellent breakfast included."

"The walk to Gare St. Charles needed to climb steps. The reception man said that someone will help to take my luggage up the steps the next morning when I checked out. But the reception man on duty the next morning said that he couldn’t help because he was the only one on duty. "

"Everything went smoothly and the staff was very friendly and professional."

"The location is great, staff members are really helpful. "

"We found the location near the old port very convenient for visiting the old port area and selection of restaurants, all within walking distance. Check in staff were very helpful. The parking location and way back was a bit challenging even with good instructions from staff (at night and with new rental car) however was very safe and secure. Room was fine except that we found the paper glasses provided were a bit of a letdown."

"I appreciated the convenience. Dinner at the restaurant was great!"

"Great location right on the old port. The hotel staff was very friendly and helpful. The rooms were clean and spacious."

"Une rénovation serait un plus. Les murs sont à rafraîchir "

"This was a great hotel, loved the updated theme. The check-in staff let us have our room early and that was greatly appreciated. The only reason why I gave the staff a 3 star is because the women in the dining/bar was so unprofessional and rude to us when ordering an afternoon drink. She rolled her eyes and huffed and puffed. Then when we returned to the RESTAURANT for food, because that is what a restaurant serves, she told us that all they had was pizza. Since there was no dining around, we said that would be fine. AGAIN---she huffed and puffed and walked over and grabbed this sandwich-board menu and aggressively slammed it down in front of our table---I was so flabbergasted that we got up and went to our rooms and UBERed in Subway. Her manger needs to speak to her about customer service, my husband thinks SHE IS THE MANAGER---if she is, the owners need a performance review immediately. Her rating would be ZERO stars. "