Thank you for taking a moment to leave a review, Robert. The staff and I at the Red Roof Inn Vincennes appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

We appreciate you taking the time out to give us a review. We are glad that could be of service and leave you feeling happy. We look forward to your future stay.

I apologize that our hotel was not up to your standards. We haven't served breakfast for the last 3 years. While we are aware of the sign whenever guests ask we do inform them that there isn't any. Per your heat in the room did you call down to the front desk to ask somebody to look into your heating issues or did you come into the office at all? I also see that you stay for 2 nights and if your stay was that uncomfortable you could have checked out upon not liking it after the first night. Again apologies and have a pleasant day.

Thank you for choosing to stay at our Red Roof, Tracey. I appreciate your 4/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience. I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Apologies on the first room that you was offered was not up to your standards. We due thrive to do our best here. I will let maintenance be aware of the issues with the bathroom door and housekeeping about the smell. Thank you for the feedback.

Thank you for the kind and upbeat review. I will be sure to share this positive feedback with my employees.

Dear Peter, Thank you for taking the time to tell us about your experience at the Red Roof Inn Vincennes. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the uncleanliness of the room, the water heater situation and the other highlighted concerns that hindered your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we fell short with you. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Tianna Red Roof Management RediResponse Specialist

Dear Jessica, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN VINCENNES. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Hello Kevin, Thank you for taking a moment to leave a review. Myself and the staff at the Red Roof Inn Vincennes were disappointed to see your 4/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Dear Bryan,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Vincennes. We sincerely appreciate your comments and are happy to hear you had a great experience with us. It's good to read that you were pleased with the cleanliness and spaciousness of your room. Red Roof value you as a our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely, Tianna Red Roof ManagementRediResponse Specialist

Dear Christian,Thank you for taking the time to tell us about your experience at the RED ROOF INN VINCENNES. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for what you described as being inconvenienced at check-in.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management RediResponse Specialist

Dear John, It is truly saddening to see that we at the RED ROOF INN VINCENNES failed to provide you with a great stay as reflected in your poor rating. At Red Roof, our primary goal is to provide a clean and comfortable stay for all our guests and we are sorry to have not achieved that with your visit. You indicated there was mold in the shower, the mattress was poor and there was uncleanliness.We greatly appreciate the time you’ve taken to participate in our guest survey. All the best in your future travels.Sincerely, Kerry-Lee RediResponse Specialist

Hello Reuben, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN VINCENNES and I appreciate your 10/10 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Brittany,I am pleased to have had you as our guest at our Red Roof Inn. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Payton,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Vincennes and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRediResponse Specialist

Hello Robert,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN VINCENNES. It's truly disheartening to hear that your experience didn't meet your expectations due to the insects you indicated you encountered. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,Recordo Rediresponse Specialist

Hello Amy, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN VINCENNES and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Recordo Rediresponse Specialist

Thank you for taking a moment to leave a review, Debra. Myself and the staff at the Red Roof Inn Vincennes were disappointed to see your 4/10 score following your stay. While we were happy to know that our carpet-free floors were to your liking, it was saddening to read that they were not clean. This, along with the faulty remote and the value not matching the price paid will be shared with the property in an effort to address them. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle RediResponse Specialist

Dear Shelly, Thank you for taking the time to tell us about your experience at the RED ROOF INN VINCENNES. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described, the condition of the bathroom that you described along with the other issues mentioned. I will relay your concerns to management in an effort to have them addressed. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Jo. Myself and the staff at the Red Roof Inn Vincennes appreciate your 8/10 score following your stay. We aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Gabrielle RediResponse Specialist

Thank you for sharing, Diamond. The team at the RED ROOF INN VINCENNES were saddened to know that your stay was not ideal, as reflected in your 1/5 score. You made mention you were not impressed with the cleanliness. As it pertains to to your refund please feel free to contact the property directly. In regards to prices we are not privy to that information as the rater change due to the competitiveness of the marketThank you for bringing up your concerns and all the best in your future travels. Sincerely, Kerry-Lee RediResponse Specialist

Hello Janet,Thank you for your feedback following your recent stay with us at the RED ROOF INN VINCENNES. It's great to see you were fond of our wonderful staff and your experience was very quiet and everything worked well prompting your perfect scoring. Feedback from our guest is always welcome as we strive to improve our guest experiences.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee RediResponse Specialist

Thank you for taking a moment to complete our survey, Destany. Myself and the staff at the Red Roof Inn appreciate this 4/5 score following your stay. We aim to deliver a positive experience for all our guests and we’re happy that was achieved for you. We would love for you to consider adding comments to your survey in the future, to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again, we do hope you will choose to stay with us again so we can have the opportunity to provide you with an even better experience. Sincerely, Toni-Ann RediResponse Specialist

Dear Shirl,Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN VINCENNES regarding the cleanliness. I do apologize for the issues highlihted that hindered your experience. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,OshaneRediResponse Specialist

Dear Shirl,Thank you for taking the time to tell us about your experience at the RED ROOF INN VINCENNES. I am happy to hear that you found your rooms to be clean. However, I am sorry that your experience did not meet your expectations due to the encounter you described with our staff, no phone in your room when you needed it, broken electrical outlets, the conditions of your room, and the other concerns you highlighted. Please accept our sincerest apologies for any inconvenience that this may have caused. To uphold the company's high standards, I have notified management of your comments to address your concerns.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels.Sincerely,SharmaRediResponse Specialist

Dear Teresa,Thank you for taking the time to tell us about your stay at the Red Roof Inn Vincennes. I received a copy of your review, and wanted to take a moment to personally respond. Please accept our sincerest apologies for the upkeep of the property as you described. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Kind Regards,Tianna RediResponse Specialist

Thank you for taking a moment to leave a review on our Red Roof Inn Vincennes, Frederick. Myself and the staff were pleased to see your 4/5 score following your stay. In the future, please consider adding additional comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely, Xao RediResponse Specialist

Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN VINCENNES. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Jaimin Trivedi

Thank you for taking the time to tell us about your experience at the RED ROOF INN VINCENNES. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies. I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Very truly yours, Jaimin Trivedi

Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN VINCENNES. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Jaimin Trivedi

Thank you for taking the time to tell us about your experience at the RED ROOF INN VINCENNES. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies. I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Very truly yours, Jaimin Trivedi

Thank you for taking the time to tell us about your experience at the RED ROOF INN VINCENNES. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies. I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Very truly yours, Thank you for taking the time to tell us about your experience at the RED ROOF INN VINCENNES. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies. I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Very truly yours, Jaimin Trivedi

Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN VINCENNES. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Jaimin Trivedi

Apologize for the issue, But the tv and the ac works in the room The front desk was never notified about it not being working And we are exterior hotel, so we do not have a hallway.