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Location is excellent for travellers needing overnight accommodation but otherwise a bit out of the way. Most things were great but no refrigerator or ice. Staff were friendly and keen to help with requests if they could
Great location, lovely hotel ideal for a stop over, used it many times and will again in the future, comfortable, safe, clean, excellent receptionist, couldn’t fault, highly recommended
Great value and very comfortable stop over. Very efficient check in with English spoken well.
Simple but ample breakfast for only 7.50 Euros each.
The only negative is that it is remote from the city but there is a restaurant / bar just outside but check it's opening hours before relying on it!
Good as overnight stop. Like a Travel lodge in the UK, room was pleasant with air-conditioning, towels small and not best quality. Bed comfortable. Did not take breakfast cannot comment on that. A boulanger next door to buy breakfast much cheaper and a small supermarket. Very busy place, a restaurant in front of the hotel but transport required to look for alternatives.
Basic but nice enough hotel. Bit of out the way but served its purpose.
Tracy
Stayed 1 night in Jun 2020
8/10 Good
Verified traveller
Feb 16, 2020
Liked: Cleanliness, staff & service, room comfort
Like this hotel, stayed there numerous times. But this time we felt some parts are beginning to show wear & tear. Toilets in the last 3 rooms we have had do not flush well. Some air conditioning vents are rather dusty. Other Ace Hotels have BBC1 & 2 channels on TV but not Poitiers! It would be appreciated
This was a last minute booking for 2 Adults because hotels.com messed up my original booking.
The hotel looks fairly new. but not maintained
Our beds looked clean but really Sweaty smelly . and the bathroom again looked clean but smelt badly of urine and shower cubicle corners yellow and mouldy .
The staff was very helpful and friendly. Check in was easy, the room was spotless and very comfortable. Only one negative was that the air conditioner wasn’t very efficient but that could be due to the unprecedented heat. I would certainly stay there again. The restaurant next door was good too.
Very easy to find. The hotel was very clean and bedroom was very comfortable. Very good Wi-Fi. Breakfast was good and excellent value. Receptionist was very helpful and welcoming.
In the right place, on edge of town, with plenty of free parking. Very friendly helpful welcome. Rooms very modern, clean & great shower.
Very useful brasserie on doorstep
The hotel was very accommodating and understanding of the emergency situation I was in at the local hospital. The hotel was very clean, comfortable and helpful. I would recommend this hotel to anyone. The breakfast was great and replenished frequently
We booked this last minute as sadly our father died suddenly in France, and was laying at rest in the hospital just down the road in Poitiers. The staff could not have been more considerate or helpful in the circumstances - allowing us a late checkout as we were not sure if we would get back from doing the necessary at the morgue/funeral parlour/town hall before 12pm the following day. The receptionist then helped us look for the next hotel we needed on our journey down to where our father had been staying near Confolens. Very considerate. The restaurant next door was also very nice.
Very convenient location for onward travel. Not a lot around it but very convenient for a quiet overnight stay. Very impressed with the size of the room, good natural light, comfortable bed, good supply of hot water, excellent shower, modern & clean. Good choice of breakfast buffet menu. Staff were very friendly and helpful. Excellent value for money.