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Reviews of MEININGER Hotel Wien Downtown Sissi

3.5 out of 5
MEININGER Hotel Wien Downtown Sissi
Schiffamtsgasse 15, Vienna, Vienna

Reviews

8.2

Very good

Rating 10 - Excellent. 332 out of 1000 reviews" "
Rating 8 - Good. 490 out of 1000 reviews" "
Rating 6 - Okay. 134 out of 1000 reviews" "
Rating 4 - Poor. 31 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Krasimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Staff were very friendly
Stayed 1 night in Aug 2021
Response from Alejandro on Sep 2, 2021
Dear Krasimir, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Kareen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stellar staff but no A/C
Decent rooms and good price breakfast. The main negative point is there are no air conditioning. The temperature in the room was quite high during the night. The staff was really helpful and accommodating. The location was ok and quiet. I would go back if there are room with air conditioning.
Stayed 4 nights in Jul 2021
Response from Alejandro on Aug 17, 2021
Dear Kareen, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your MEININGER Sissi Team

2/10 Terrible

Goran

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The blanket sheet was discussing blood on it all over , the room was so small and no AC , the location was great close to city center stores and bars
Stayed 1 night in Jul 2021
Response from Your MEININGER Sissi Team on Jul 13, 2021
Dear Guest, first of all thank you so much for your feedback! We feel terribly sorry about the inconveniences we might have caused you and please note that we made immediate actions in order to avoid any similar issues in the future! We are working every day to be able to improve our service quality! Wishing you all the best,

8/10 Good

John W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020
Response from Your Meininger Sissi Team on Aug 31, 2020
Dear Davide, Thank you for taking the time to write the feedback about our hotel. We are very pleased to hear that you had a good time in Vienna. We are looking forward to welcome you again sometime in the future. Best wishes, Dear Davide, Thank you for taking the time to write the feedback about our hotel. We are very pleased to hear that you had a good time in Vienna. We are looking forward to welcome you again sometime in the future. Best wishes, Your Meininger Sissi Team

2/10 Terrible

Verified traveller

Disliked: Staff & service
My family had booked this hotel in December last year for a brief stay in July however due to COVID we were not allowed to leave our country (Australia) nor enter Austria so we had to cancel our trip. I tried to discuss my booking several months in advance however the hotel originally ignored my messages and later refused to provide any sort of refund or credit for future use as the fee had already been charged. I can appreciate that the original booking was non-refundable however it was not my family’s choice to cancel the trip and I had hoped the hotel would have some sympathy given the circumstances.
Stayed 2 nights in Jul 2020
Response from Your MEININGER Sissi Team on Aug 4, 2020
Dear Guest, First of all let me thank you for taking your time to share your experience with us. We really appreciate it! We are sorry to hear that we might have caused you inconveniences, but in this current situation and challenging time we had to find a solution to protect the health of our guests, clients and employees, and also to secure the business of the wider industry. Therefore, our terms and conditions apply for all bookings. We still do hope that after the possibility to travel will open up again, we will be able to prove ourselves and show you the great hotel experience that so many of our guests have grown so fond of! All the best wishes from Vienna and take care,

4/10 Poor

Francine

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Basic not very confortable
The hotel is situated not far from the Jewish quarter which was good for us as we wanted Kosher restaurants and kosher bakeries but it is not near the historical center and the cleaner forgot to clean our room one day out of the 4!The bunk bed is not confortable at all.
Stayed 4 nights in Feb 2020
Response from Your MEININGER Sissi Team on Feb 28, 2020
Dear Francine, First of all thank you so much for your feedback! We feel terribly sorry about the inconveniences we might have caused you and please note that we made immediate actions in order to avoid any similar issues in the future! We are working every day to be able to improve our service quality! Wishing you all the best,

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and value, wonderful staff. Beds are comfortable and clean.
Stayed 2 nights in Jan 2020
Response from Ivan on Feb 10, 2020
Dear Aaron, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Meininger Hotel Sissi

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from MEININGER Sissi Team on Feb 6, 2020
Dear Guest, Thank you for taking the time to rate our hotel. We are very pleased to hear that you had a great stay at our hotel. We are looking forward to welcome you again sometime in the future. Best wishes, Your Meininger Sissi Team

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
It is a nice hostel..sure it's not 3* hotel...there is nothing in the room not even a glass in the bath so you can brush your teeth....
Stayed 4 nights in Jan 2020
Response from Your MEININGER Sissi Team on Jan 31, 2020
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay! Regarding the mentioned glass, please let me inform you that you can ask for them anytime at the reception, we are 24 h open! Hope to see you again very soon! Best regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and effective
Good hotel , minimum equipment but good quality , great bathroom!
Stayed 2 nights in Jan 2020
Response from Your Meininger Sissi Team on Jan 28, 2020
Dear Guest, Thank you for taking the time to rate our hotel. We are very pleased to hear that you had a great stay at our hotel. We are looking forward to welcome you again sometime in the future. Best wishes, Your Meininger Sissi Team

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020
Response from Your Meininger Sissi team on Jan 25, 2020
Dear Callum, thank you very much for staying with us and for the great review you gave our hotel! hope to see you again soon best wishes

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from MEININGER Sissi Team on Jan 25, 2020
Dear Guest, Thank you for taking the time to rate our hotel. We are very pleased to hear that you had a great stay at our hotel. We are looking forward to welcome you again sometime in the future. Best wishes, Your Meininger Sissi Team

10/10 Excellent

wenshan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Your MEININGER Sissi Team on Jan 14, 2020
Dear Guest! Thank you for taking the time to rate our hotel! We are really glad that you had a great time with us! Hope to see you soon again! Best wishes,

8/10 Good

Adam

Liked: Cleanliness, staff & service, room comfort
A good stay
Extremely friendly and helpful staff. Good location to access the city centre as well as good local cafés and amenities.
Stayed 2 nights in Jan 2020
Response from Your MEININGER Sissi Team on Jan 9, 2020
Dear Adam! Thank you for taking the time to rate our hotel! We are really glad to hear that you are satisfied with our hotel! We hope to see you again sometime in the future! Best wishes,

8/10 Good

trifan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The bed was absolutely awful I don’t have back problems but woke up in pain due to how awful it was! I had read other reviews saying this and have slept in some basic places but I definitely agree with the reviews now. Hotel was very clean but there were no tea and coffee making facilities without paying downstairs. This isn’t clear when booking. I wouldn’t stay again and wish I had chosen a different hotel.
Stayed 3 nights in Dec 2019
Response from Your MEININGER Sissi Team on Dec 18, 2019
Dear Sirs, First of all let me thank you for your reservation in our hotel and for your inputs about our property; we regret to hear that we could not entirely fulfill your expectations. Wishing you all the best for the future,

6/10 Okay

Caragh

Liked: Staff & service
Stayed 2 nights in Dec 2019
Response from Alejandro on Dec 13, 2019
Dear Caragh, Thank you for taking the time to rate your stay. We are sorry that your stay did not meet your expectations. We are trying to take your criticisms into account and would be happy to welcome you again in a Meininger in the future. Yours sincerely, Your MEININGER Sissi Team

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
it had an interesting decoration. Overall it was ok
Stayed 2 nights in Nov 2019
Response from Alejandro on Dec 3, 2019
Dear guest, Let me thank you for staying with MEININGER in Vienna and for your feedback about your recent stay in our hotel! We are really looking forward to welcome you in any of our properties in Europe! Best regards, Your MEININGER Sissi Team

10/10 Excellent

Cristian Dorel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Alejandro on Nov 29, 2019
Dear Cristian, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your MEININGER Sissi team

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. The room is little small. In the picturs it look way better.
Stayed 4 nights in Nov 2019
Response from Your Meininger Sissi Team on Nov 26, 2019
Dear Guest, Thank you for taking the time to rate our hotel. We are pleased to hear that you liked our place. We are looking forward to welcome you again sometime in the future. Best wishes,

4/10 Poor

Ognjen

Travelled with group
Disliked: Room comfort
There is nothing about paying for pets and parking until you come to the hotel. I needed to pay more than half of my room price for 1-day parking (19,5e) and my pet (15e). The hotel looks like a student dorm room witch is turned in the hotel, at reception they give you a paper form to fill in your info...
Stayed 1 night in Nov 2019
Response from Annabelle on Nov 23, 2019
Dear Ognjen, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Your MEININGER Sissi Team

8/10 Good

tettet

Stayed 1 night in Nov 2019

4/10 Poor

Disapointed, Vancouver

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room give was not shown on the picture as spacious. The room was so small , just a single bed fits. I felt like I was cheated.
Stayed 3 nights in Nov 2019
Response from Your MEININGER Sissi Team on Nov 19, 2019
Dear Disapointed, First of all thank you so much for your feedback! We feel sorry about the inconveniences we might have caused you and hope you could still enjoy your time in Vienna. Wishing you all the best,

10/10 Excellent

Ghazal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Your Meininger Sissi Team on Nov 19, 2019
Dear guest! Thank you for taking the time to rate our hotel. We are very pleased to hear that you had a great stay at our hotel. We are looking forward to welcome you again sometime in the future. Best wishes,

8/10 Good

Caroline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019
Response from Annabelle on Nov 15, 2019
Dear Caroline, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your MEININGER Sissi Team

6/10 Okay

Azalzhon

Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Nov 2019
Response from Annabelle on Nov 15, 2019
Dear Azalzhon, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Your MEININGER Sissi Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were two sinks available in the the room which made it easier to get ready in the morning.
Stayed 1 night in Nov 2019
Response from Annabelle on Nov 15, 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your MEININGER Sissi Team

6/10 Okay

Barry

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Nov 2019
Response from Your MEININGER Sissi Team on Nov 12, 2019
Dear Barry, Thank you for taking the time to rate our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Nathalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Your MEININGER Sissi Team on Nov 12, 2019
Dear Nathalia, Let me thank you for staying with MEININGER in Vienna and for your feedback about your recent stay in our hotel! We are looking forward to welcome you in any of our properties in Europe! Best regards, Your MEININGER Sissi Team

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and budget cost
Stayed 1 night in Nov 2019
Response from Jinmo Yang on Nov 8, 2019
Dear Guest, we would like to thank you for your recent stay in our MEININGER Hotel Sissi and time that you have spent to rate our hotel. We hope that you had a nice stay with us. We are looking forward to your next visit. Sincerely, MEININGER Hotel Sissi

10/10 Excellent

Natalia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Anna on Nov 1, 2019
Dear Natalia, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your MEININGER Sissi Team

8/10 Good

glen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Anna on Nov 1, 2019
Dear Glen, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your MEININGER Sissi Team

8/10 Good

Annabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing holiday
Had a great time in vienna, we stayed there from oct25-28. Hotel is about 15-20 mins walk from the main city center. There is a nearby Ubahn or metro form the hotel just a 5mins walk. Location is quiet and there was a few retaurants, supermarkets around the corner. Mcdo is just 1 block from the hotel. Hotel is clean and the staff are friendly and helpful. Viennese people were friendly and lovely. Room is spacious for family of four. Highly recommended.
Stayed 4 nights in Oct 2019
Response from Anna on Oct 29, 2019
Dear Annabel, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your MEININGER Sissi Team

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay
Exactly what I needed.
Stayed 3 nights in Oct 2019
Response from Your MEININGER Sissi Team on Oct 18, 2019
Dear Joel, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best wishes,

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2019
Response from Alejandro on Oct 8, 2019
Dear guest, Thank you for taking the time to rate our hotel. We are very pleased to hear that you had a great stay at our hotel. We are looking forward to welcome you again sometime in the future. Best wishes, Your Meininger Sissi Team

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place. Clean, comfortable, only 8 minutes from subway station to downtown or other places.
Stayed 1 night in Sep 2019
Response from Receptionist on Sep 30, 2019
Dear Jerome, Thank you very much for the great review. We work hard to meet expectations of our guests, and we are very happy to hear that you had a nice, comfortable stay at our hotel. We hope to welcome you again in the near future. Kind regards, Meininger Sissi Team

2/10 Terrible

Verified traveller

Stayed 1 night in Sep 2019
Response from Anna on Sep 26, 2019
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Your MEININGER Sissi Team

8/10 Good

Bea

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Anna on Oct 26, 2019
Dear Bea, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your MEININGER Sissi Team

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019
Response from Alejandro on Sep 24, 2019
Dear guest, Thank you for taking the time to rate our hotel. We are very pleased to hear that you had a great stay at our hotel. We are looking forward to welcome you again sometime in the future. Best wishes, Your Meininger Sissi Team

8/10 Good

chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 3 nights in Sep 2019
Response from Alejandro on Sep 22, 2019
Dear Chen, thank you very much for taking the time to rate our hotel. We are very glad to hear that you had a nice stay at our hotel. We will forward your kind remarks to our staff. We hope to see you again soon. Best Wishes, Your MEININGER Sissi Team

8/10 Good

RG, Mexico City

Liked: Cleanliness, staff & service, property conditions & facilities
It is a good place to crash for a night or two, it has an excellent location, the rooms are Ok, very basic, but please keep in mind there is NO A/C, just a small fan. Toiltetries are very limited (just liquid soap) and no extras (at least not in my room) like coffee machine, waters etc. But as I said it is a clean and comfortable place to stay. Staff is super friendly and they have vending machines and a restaurant that serves a nice breakfast buffet and turns into a lounge at night. If you are looking for a cool place to stay with no extra fancy things this is your place. I would stay here again It is very goof for the price you pay.
Stayed 2 nights in Sep 2019
Response from Anna on Sep 19, 2019
Dear RG, Thank you for the very nice review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your MEININGER Sissi Team

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodation close to the Vienna City attractions at a reasonable price.
Stayed 3 nights in Sep 2019
Response from Alejandro on Sep 17, 2019
Dear guest, Thank you for taking the time to rate our hotel. We are very pleased to hear that you had a great stay at our hotel. We are looking forward to welcome you again sometime in the future. Best wishes, Your Meininger Sissi Team

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Jinmo Yang - Receptionist on Sep 15, 2019
Dear Guest, thank you very much for taking the time to rate our hotel. We hope to see you again at one of our MEININGER hotels. Best regards, Meininger Sissi team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2019
Response from Anna on Sep 15, 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your MEININGER Sissi Team

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff not very helpful or knowledgeable about tourist sites
Stayed 3 nights in Sep 2019
Response from Alejandro on Sep 12, 2019
Dear guest, thank you so much for your reservation in the MEININGER Hotel Vienna Downtown Sissi and for taking your time reviewing our property! We are really looking forward to welcome you in any of our hotels in Europe! Best regards, Your MEININGER Sissi Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2019
Response from Alejandro on Sep 8, 2019
Dear guest, Thank you for taking the time to rate our hotel. We are very pleased to hear that you had a great stay at our hotel. We are looking forward to welcoming you again sometime in the future. Best wishes, Your Meininger Sissi Team

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Parking was an issue thought they did recommend a range of car parks and prices. Plenty of transport available if you are confident to use. long walk from centre
Stayed 2 nights in Aug 2019
Response from Your MEININGER Sissi Team on Aug 30, 2019
Dear Sir, First of all let me thank you for your reservation in our hotel and for your inputs about our property; your opinion is highest priority for us to be able to improve our services! Best regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel even has a full guest kitchen. Our kid is sick and we could use the kitchen for making some soup which is really nice. And the price of the hotel is very reasonable. It's close to 2 grocery store and close to underground transportation U2 line.
Stayed 3 nights in Aug 2019
Response from Anna on Aug 28, 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your MEININGER Sissi Team

8/10 Good

Christos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Alejandro on Aug 20, 2019
Good Afternoon, Thank you for taking the time to rate our hotel. We are very pleased to hear that you had a great stay at our hotel. We are looking forward to welcome you again sometime in the future. Best wishes, Your Meininger Sissi Team

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel / hostel
A quick check-in, and a short stroll up the stairs to our room - a lift is available but only on the 1st floor. Booked a triple room and had a room with twins with a converted sofa bed, all comfortable enough. Room of decent size and a reasonable bathroom. Hotel is in a quiet area and just a short walk from 2 U train stations. The hotel has a guest kitchen which has a large fridge and cooking facilities, which was handy. Only downside I would suggest is the lacking of AC. A fan was in the room.
Stayed 2 nights in Jul 2019
Response from Your Meininger Sissi on Jul 25, 2019
Dear Christopher, Thank you for taking the time to rate our hotel. We are very pleased to hear that you had a great stay. We apologize for the heat in our hotel. Although this was an exceptionally hot summer, we might consider air conditioning. We are looking forward to welcoming you again sometime in the future. Best wishes, Your Meininger Sissi