Terrace/patio

Reviews of Lucia Hotel

3 out of 5
Lucia Hotel
Hütteldorfer Straße 79, Vienna, Vienna

Reviews

8.6

Excellent

Rating 10 - Excellent. 64 out of 170 reviews" "
Rating 8 - Good. 89 out of 170 reviews" "
Rating 6 - Okay. 13 out of 170 reviews" "
Rating 4 - Poor. 3 out of 170 reviews" "
Rating 2 - Terrible. 1 out of 170 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel and Staff - Room was larger than average and quiet - excellent Metro/Tram and bus links.However area is rather bland and lacking places to visit - but Vienna Centre is only 10-15mins away on Metro
Stayed 7 nights in Sep 2023
Response from Dimitrij Simulevski on Sep 14, 2023
Dear Michael, Thank you for your review and staying with us. Fantastic you enjoyed your stay and liked our hotel as well it's easy to access connection to all sights. We wish you all the best and look forward welcoming you back at Hotel Lucia soon. Kind regards from Vienna, Dimitrij Simulevski & Hotel Lucia Team

8/10 Good

Massoud

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good. Staff were nice and helpful. Limited choices at the buffet breakfast so we were kind of tired of it by the 4th day. But, if you are looking for dining out, there is an abundance of dining choices for every meal. Working class neighborhood with convenient access to public transportation. Public transportation in Vienna is next to none and very economical. Bottom line, unless you are looking for upscale accomodation in an upscale area of the city and are prepared to pay for it, you can't go wrong with Hotel Lucia.
Response from Dimitrij Simulevski on Jun 12, 2023
Dear Massoud, Thank your for your review. Great that you enjoyed your stay with us and Hotel Lucia was the ideal choice for you as starting point for your sightseeing. We wish you all the best and look forward welcoming you back at Hotel Lucia. Kind regards from Vienna, Dimitrij Simulevski & Hotel Lucia Team

8/10 Good

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Dimitrij Simulevski on Jun 12, 2023
Dear Melinda, Thank you for rating us. We look forward welcoming you back at Hotel Lucia. Kind regards from Vienna,Dimitrij Simulevski & Hotel Lucia Team

10/10 Excellent

L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy transportation access, great courtyard, quiet and clean.
Stayed 4 nights in Aug 2022
Response from Dimitrij Simulevski on Sep 3, 2022
Dear L, Thanks a lot sharing your experience and impressions. Wonderful that you relaxed at Hotel Lucia and found us a perfect base for your sightseeing program using our easy access and new public transportation system. We look forward welcoming you bakc soon and wish you all the best. Stay safe and healthy. Kind regards from Vienna, Dimitrij Simulevski & Hotel Lucia Team

6/10 Okay

Susana

Travelled with partner
Disliked: Amenities
.
Stayed 3 nights in Aug 2022
Response from Dimitrij Simulevski on Sep 3, 2022
Dear Susana, Thank you for your review. We would have appreciated if you shared your experience in a few sentences, wether positive or negative giving us feedback. We wish you all the best and look forward welcoming you back at Hotel Lucia. Kind regards from Vienna, Dimitrij Simulevski & Hotel Lucia Team

10/10 Excellent

Balázs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice overnight stay near to the Stadthalle
I choosed this hotel because of its closeness to the Stadthalle and it was a good choice. Very nice and friendly staff, clean and spacious room, comfortable bed. Breakfast was also excellent, great coffee, and a good and varied breakfast selection to choose from, including warm food, fruits and pastries.
Stayed 1 night in Jul 2022
Response from Dimitrij Simulevski on Aug 10, 2022
Dear Balasz, Thank you for sharing your impressions. It's great that you enjoyed your stay and our services. We wish you all the best and look forward welcoming you at Hotel Lucia soon. Kind regards from Vienna, Dimitrij Simulevski & Hotel Lucia Team

6/10 Okay

Katalin

Liked: Staff & service
Disliked: Property conditions & facilities
Very formal contact, no drinks in room in this hot weather.
Stayed 2 nights in Jul 2022
Response from Dimitrij Simulevski on Jul 19, 2022
Dear Katalin, Thank you for your review. We are sorry that you have not contacted us during your stay to discuss your issues. As a family run hotel we are taking care of our guests creating a family atmospehre for our guests. Please note that the Viennese water (from the tap) is the best in world, coming from a restricted area in the alps, being even better than the water you can get from bottles. Kind regards from Vienna, Dimitrij Simulevski & Hotel Lucia Team

10/10 Excellent

Ernst-Günther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The price was higher than the amount in your offer
I booked under reservation 917633281055 6 nights in the hotel Lucia, and you confirmed me on page 2: "breakfast for 1 person is included in your stay". On page 3 you divided my stay: 4 nights, that cost 61,31 2 nights, that cost 66,89 In the first 4 nights was no brakfast included, and so I had to pay € 48,00 to the hotel manager in Vienna. I am disappointed, that you have changed the conditions of my booking and that I had to pay more than € 407,96
Stayed 4 nights in Dec 2021
Response from Dimitrij Simulevski on Dec 30, 2021
Dear Ernst-Günther, Thank you so much for your review. We are delighted that you enjoyed your stay and we could make it a memorable one. We are sorry for the inconvenience which araised from the fact that you made two different reservations, one including, the other excluding breakfast. As you have chosen to add the breakfast option on the first four days we charged the additonal rate. You have been informed by us by mail prior to your arrival. To avoid misleading booking information given by booking engines, please contact us next time and will advise you with the different booking options before placing a reservation. We wish you a Happy New Year, a lot of luck & health and look forward welcoming you back at Hotel Lucia soon. Kind regards from Vienna, Dimitrij Simulevski & Hotel Lucia Team

10/10 Excellent

Mr N A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Dimitrij Simulevski on Dec 11, 2019
Dear Mr N A, Thank you so much for your great review. We are very pleased that you could make your stay a fully enjoyable one and look forward welcoming you again at Hotel Lucia. Kind regards from Vienna, Dimitrij Simulevski & Hotel Lucia Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, convenient to UBahn station. Quiet room. Excellent breakfast, one of the best I ever had at a hotel.
Stayed 5 nights in Oct 2019
Response from Dimitrij Simulevski on Nov 12, 2019
Dear guest, Thank you so much for your wonderful review. We are so pleased that you rated us one the best hotels you ever stayed in and enjoyed our rooms, breakfast and location. We look forward welcoming you back soon. Kind regards from Vienna, Dimitrij Simulevski & Hotel Lucia Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Dimitrij Simulevski on Sep 7, 2019
Dear guest, Thank you for your review. It is great that you fully enjoyed your stay at Hotel Lucia and we look forward welcoming you back soon. Kind regards from Vienna, Dimitrij Simulevski & Hotel Lucia Team

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
See through curtains meant sleeping past 7 am in summer impossible.
Stayed 2 nights in May 2019
Response from Dimitrij Simulevski on Jun 4, 2019
Dear guest, Thank you for your review and your improvement proposal. We are going to exchange the curtains to have no sunlight passing through. Kind regards from Vienna, Dimitrij Simulevski & Hotel Lucia Team

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall stay was great ,the room was lovely . The old waiter was rude but other than that everything was great.
Stayed 4 nights in Apr 2019
Response from Dimitrij Simulevski on May 9, 2019
Dear Guest, Thank you for your review. It is great that you had a great stay and loved our rooms and service. We look forward welcoming you bakc at Hotel Lucia. Kind regards from Vienna, Dimitrij Simulevski & Hotel Lucia Team

8/10 Good

LIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from Dimitrij Simulevski on Feb 20, 2019
Dear LIZ on, thanky your for your review. We are pleaed that you enjoyed your stay and look foward welcoming you back soon at Hotel Lucia. Kind regards from Vienna, Dimitrij Simulevski & Hotel Lucia Team

6/10 Okay

Po Sheng

so so
Stayed 1 night in Nov 2018
Response from Dimitrij Simulevski on Nov 30, 2018
Dear Po sheng, Thank you for your review. We would be pleased if you could specify concretely what you liked and what not. Please contact us by email with your remarks. Kind regards from Vienna, Dimitrij Simulevski & Hotel Lucia Team

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Vienna
Pleasently surprised by Hotel Lucia. Very friendly staff who are more than happy to help with any enquiries. Rooms were spotlessly clean & good size. Really good shower was a bonus.Located slightly away from the centre of Vienna, not a problem as the tram stop is closed by or two underground stations are within 5 minute walk getting you into the centre in 15 minutes. No hesitation in staying at the Lucia next visit to Vienna
Stayed 6 nights in Jun 2018
Response from Dimitrij Simulevski on Jun 16, 2018
Dear Kevin on, Thank you so much for your review. We are very pleased that we could make your stay a memorable one and enjoyed our service and rooms. We are also looking forward welcoming you at Hotel Lucia and wish you all the best. Kind regards from Vienna, Dimitrij Simulevski & Hotel Lucia Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great very near to the metro subway, nice and very helpful staffs.
Stayed 3 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Vladimir, Dubna, Russia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vienna in the August of 2016
Hotel is located in 10 minutes by tram from centre. Tram station and underground are in 5 minutes from hotel. Big enough and clear room but without refrigerator.

2/10 Terrible

Keith, Bournemouth UK

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Room too hot and noisy to sleep
The room had no air conditioning and was so hot we had to try and sleep with the windows open. As the hotel was on a main road the noise was so loud that we were not able to sleep. We were supposed to be there for three days but left after the first night.

8/10 Good

Johnny Antoine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant

10/10 Excellent

Raymond, Cheltenham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It doesn't get better than this
Such a clean & friendly small hotel. Perfect for a Christmas market weekend. Breakfast incl and short walk to the underground.

8/10 Good

COLIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Leib

Liked: Cleanliness, staff & service, room comfort
Good Place For Vienna
Nice hotel in a residential part of Vienna, a long walk from the trainstation but only 2 stops on the Vienna U-bahn. Friendly staff and helpful for orienting to Vienna. Great breakfast if you get it included and coffee (not free) in the lobby. Not air conditioned room but few are in Europe in this price range. I would absolutely stay there again. Nice restaurants in the area too.

8/10 Good

Phillip, Leicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel
Very good hotel with friendly and helpful staff. Very well sited for Stadthalle (ESC) in Vienna and very close to U-bahn station direct to city centre.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

gmc

Liked: Staff & service
Good overall stay
Hotel experience is one level below what the great City of Vienna has to offer. It is still a good value for the rate. They actually charge 9.5 Euros /day for parking.

6/10 Okay

Verified traveller

8/10 Good

all most there

Liked: Cleanliness, staff & service
Great value
The Hotel Lucia is a well managed hotel. The staff is very friendly and accommodating. The breakfast buffett is included in the price and was tasty. The reception staff arranged for our transportation to the airport. It is about 200 meters from the U-bahn stop and 5-7 stops from the center of the city. There are restaurants and grocery stores close by. I would stay there again.

8/10 Good

Dennis, Palm Beach Gardens, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vienna Hotel
The hotel gave us the best room. The hotel concierge was extremely helpful and courteous. Although the hotel was not downtown, it was very convenient to the train station and in a safe neighborhood. A very good experience, one that I would recommend.

8/10 Good

A couple from the West Coast, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Decent, no-frills, clean hotel
Room (including bathroom) was clean. Room size was also good. Our room was in the back of the hotel (away from the main street) and was quiet throughout the night. Not too sure about the rooms in the front of the hotel though. The room lacked A/C. Fortunately we could open the windows and that would cool down the room sufficiently. However, we stayed there in September. I don't know how tolerable the situation would be in the middle of the summer. Breakfast had good variety. Overall, we had a good experience.

8/10 Good

Mom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for families
My family was very comfortable in this hotel. There was plenty of room for all of us too!

8/10 Good

Skip, Del Rio

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Off the Beaten Path
Very helpful staff. Clean rooms, good included breakfast. They put me on the 1st floor facing the street (our 2nd floor) and the noise on the street was non stop all night, traffic and screechy Trams! No A/C or fans so you open a.window or bake in June summer heat. This is the second Hotels.com room that I was given the worst room in the house, or one of them. I will see what comes next!

10/10 Excellent

Anna, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
The hotel and room was clean and close to bus and underground stations. The room was small but adequate. The staff was friendly and speaking English. Excellent breakfast was included in the room charge. The only issue we had was with he parking. Hotel.com said the hotel had parking available. When we arrived they said parking should have been reserved. There was a parking garage two blocks away.

8/10 Good

Deborah, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good low priced hotel with helpful staff'.
This hotel is a little bit out of town centre but the trams and underground are close by and it is easy to get around. The staff are very helpful with directions. I found the bed too firm for my liking but that is a personal preference. The room was clean and spacious.

8/10 Good

Daniel, Quito (Ecuador)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, calm, easy access, good price… what else?
I spent 10 days at hotel Lucia, while attending a scientific conference in Vienna. The hotel is easy to access from the airport and from everywhere in the city, with a metro stop very close (Johnstrasse) and a tramway. It takes less than 15 minutes (5 metro stops) to get Vienna downtown, including the walk time. The neiborhood has several restaurants (chinese, austrian, arabic, italian, japanese, slovenian... and even McDonalds!) to choose from. The hotel staff is nice, they speak english and are always ready to help you. The only "problem" I had is that one day they could not give me some ice cubes that I needed to calm an inflammation on my knee.

8/10 Good

Beat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War super, wir kommen wirder.
Stayed 2 nights in Dec 2023

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Zimmer war sauber und gepflegt, das Bett gemütlich. Kopfkissen für mich persönlich etwas zu weich. Die Parkplätze sind in einer Nebenstraße etwa 50m vom Eingang entfernt
Stayed 4 nights in Sep 2023
Response from Dimitrij SImulevski on Nov 13, 2023
Sehr geehrter Thomas, Vielen Dank für Ihre tolle Bewertung. Es freut uns sehr, dass Sie mit der Sauberkeit unserer Zimmer zufrieden waren und unsere Betten für einen angenehmen Schlaf gesorgt haben. Wir freuen uns bereits Sie bald wieder bei uns, im Hotel Lucia, begrüßen zu dürfen und wünschen Ihnen bis dahin alles Gute. Herzliche Grüße aus Wien, Dimitrij Simulevski & Hotel Lucia Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super pour un séjour en famille
Séjour de 4 jours et 3 nuits avec un bébé de 4mois, le personnel a été adorable avec nous, le lit bébé prêt dans notre chambre et la petite chaise haute installée au petit déjeuner chaque jour. La chambre était propre et nettoyée chaque jour.
Stayed 3 nights in Oct 2023
Response from Dimitrij Simulevski on Nov 13, 2023
Chers invités, Un grand merci pour votre super évaluation. C'est merveilleux que vous ayez apprécié votre séjour chez nous, à l'hôtel Lucia, et que nous ayons pu vous convaincre par notre service ainsi que par la propreté de nos chambres. Nous vous souhaitons tout le meilleur, de bonnes fêtes de fin d'année et une bonne année. Meilleures salutations de Vienne,Dimitrij Simulevski & le personnel de l'Hôtel Lucia

8/10 Good

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Dimitrij Simulevski on Oct 2, 2023
Dear Hanna, Thank you for your review and staying with us. Kind regards from Vienna, Dimitrij Simulevski & Hotel Lucia Team

10/10 Excellent

Harald

Stayed 4 nights in Aug 2023
Response from Dimitrij Simulevski on Sep 26, 2023
Lieber Harald, Ein großes Dankeschön für Ihre Bewertung. Toll, dass Sie sich bei uns wohlgefühlt und Ihren Aufenthalt genossen haben. Wir freuen uns schon auf ein baldiges Wiedersehen und verbleiben mit Herzlichen Grüßen aus Wien, Dimitrij Simulevski & Hotel Lucia Team

6/10 Okay

Sabine

Stayed 1 night in Aug 2023
Response from Dimitrij Simulevski on Sep 9, 2023
Sehr geehrter Sabine, Vielen Dank für Ihre Bewertung. Herzliche Grüße aus Wien, Dimitrij Simulevski & Hotel Lucia Team

8/10 Good

Gry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023
Response from Dimitrij Simulevski on Jun 26, 2023
Dear Gry, Thank you for rating us. We wish you all the best and look forward welcoming you back at Hotel Lucia. Kind regards from Vienna,Dimitrij Simulevski & Hotel Lucia Team

10/10 Excellent

Minna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023
Response from Dimitrij Simulevski on Jun 26, 2023
Dear Minna, Great that you fully enjoyed your stay and thanks a lot for rating us. We look forward welcoming you back soon at Hotel Lucia. Kind regards from Vienan, Dimitrij Simulevski & Hotel Lucia Team

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2023
Response from Dimitrij Simulevski on Jun 12, 2023
Dear Barbara, Thank you for reviewing us. Kind regards from Vienna,Dimitrij Simulevski & Hotel Lucia Team

8/10 Good

Thilo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nettes Hotel gute Lage und sehr freundliches Personal. Frühstück ausbaufähig.
Stayed 1 night in Feb 2023
Response from Dimitrij Simulevski on Feb 16, 2023
Sehr geehrter Thilo, Vielen Dank für Ihre Bewertung. Wunderbar, dass Ihnen unser Haus gefallen hat und Sie sich wohlgefühlt haben. Wir freuen uns bereits Sie bei nächster Gelegenheit wieder bei uns begrüßen zu dürfen und wünschen Ihnen bis dahin alles Gute. Herzliche Grüße aus Wien, Dimitrij Simulevski & Hotel Lucia Team

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Dimitrij Simulevski on Feb 16, 2023
Dear guest, Thanks a lot for your stay and your review. We wish you all the best and look forward welcoming you back to Hotel Lucia on another occassion. Kind regards from Vienna, Dimitrij Simulevski & Hotel Lucia Team

4/10 Poor

Hiroshi

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
接客に難あり
はっきり言ってフロントの対応が悪い。一人だけしっかり対応された方がいたが、それ以外は無愛想でホスピタリティのかけらもない。 朝食会場でも英語が出来ない方のみであり、又出て来る品も特に良いとは言えず少々ガッカリした(結局最初の二日間のみで止めた)。
Stayed 6 nights in Sep 2022
Response from Erik Simulevski on Sep 28, 2022
Dear Guest,I am sorry if you felt that we were not polite. But unfortunately you ignored some house rules which we tried to explain you in a friendly way. Everybody in our team do his best, that our guests have a pleasure stay. The products on our breakfast buffet are of high quality and we have high variety of meals on our buffet.Maybe we can convince you the next time of our service qualitiy.Kind regards from Vienna,Erik SimulevskiHOTEL LUCIA

8/10 Good

Niels

Liked: Cleanliness, staff & service, property conditions & facilities
Fint ophold
God beliggenhed tæt på transportmuligheder God morgenmad. Flink personale. Roligt og ingen larm. Jeg havde booket et enkeltværelse med en queensize seng (som fremgår på billeder af værelse), men fik et stort værelse med to små enkeltsenge. Jeg ville have foretrukket at have fået et enkeltværelse med en queensize seng, som jeg bestilte. En eventuel anden gang vil jeg bede om et af hotellets renoverede værelser og et enkeltværelse med en queensize seng.
Stayed 3 nights in Jun 2022
Response from Dimitrij Simulevski on Jun 16, 2022
Dear Fint Ophold, Thank you for your review. We are pleased that you enjoyed your stay and we will book a room with a large bed for you at your next visit. Kind regards from Vienna, Dimitrij Simulevski & Hotel Lucia Team

10/10 Excellent

Maria L O

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022
Response from Dimitrij Simulevski on Jun 16, 2022
Dear Maria L O, Thank you so much for your rating. It Is great that you fully enjoyed your stay and could make it a memorable one. We wish you all the best and look forward welcoming you back with us at Hotel Lucia. Kind regards from Vienna, Dimitrij Simulevski & Hotel Lucia Team