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Reviews of Hotel Pension Andreas

3 out of 5
Hotel Pension Andreas
Schlösselgasse 11, Vienna, Vienna

Reviews

8.0

Very good

Rating 10 - Excellent. 51 out of 212 reviews" "
Rating 8 - Good. 109 out of 212 reviews" "
Rating 6 - Okay. 41 out of 212 reviews" "
Rating 4 - Poor. 7 out of 212 reviews" "
Rating 2 - Terrible. 4 out of 212 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

miguel

Travelled with partner
Hard to control room temperature. Not too much option on food breakfast.
Stayed 3 nights in Mar 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I had a great time at this property. The only small thing was noise from adjacent room but only for a small time I was in my room at night. Otherwise the staff was very friendly and offered great advice and the morning breakfast was very tasty and wide variety of food choices for its size. Lots of good restaurants around the area and only two blocks (400m or so) away from Rathaus Platz(city hall).
Stayed 6 nights in Nov 2023

8/10 Good

Kristin

Stayed 1 night in May 2023

10/10 Excellent

Murat Ozgur

Stayed 1 night in Apr 2023

10/10 Excellent

David

Stayed 1 night in Nov 2022

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Vienna.
Service provided was excellent. The shower was simple to use. The breakfast although continental style was good value for the money. Plenty of information about how to use Vienna publc transport provided.
Stayed 1 night in Jun 2022

2/10 Terrible

Pardeep

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Compliant
My experience was not goid. Rooms are so small and whole night it is too noisy from here and there. Even if tv is on in another that i was heard properly. So i was mog able to sleep and even un breakfast very less options. I will not recomnd to stay in this hotel. I am not happy eith hotels.com also because they given this hotel option on their website.
Stayed 1 night in Feb 2020

2/10 Terrible

Jigar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst customer service. Very rude managers: only the guy who checked us in is good. Morning manager person needs to learn customer service.
Stayed 3 nights in Feb 2020

10/10 Excellent

andy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Good location, safe, quiet and handy fir a few pubs and restaurants and fir the team and underground also for the hop on hop off bus. Staff very friendly, great traditional decor, definitely go back again !!
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice, the staff at the reception was very helpful, the bed was comfortable and the breakfast was very good to start every day.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

6/10 Okay

Paula

Travelled with family
Liked: Cleanliness, staff & service
A no fuss no frills hotel. Breakfast basic continental, however lots of bread but no toaster which would have been nice to have one. Very convenient for accessing underground and tram in a good area. Overall good stay
Stayed 1 night in Dec 2019

6/10 Okay

Paula

Travelled with family
It’s a basic budget hotel In an old apartment building,however it’s close to all amenities. No fuss no frills but it’s good for an overnight stay. Staff are friendly. Breakfast very basic lots of bread so it would’ve been nice to of had a toaster!
Stayed 1 night in Dec 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Madalina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location price Very friendly Staff Great breakfast We will come back
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The look of surprise. The moment we approached this hotel, things have already gone wrong. The entrance didn't even look like an entrance, and the receptionist was unfriendly. It got worse when we entered the dark and hot room, realising that there was no air condition. Our jaw nearly dropped at the sight of the small and dark toilet, with barely enough space to move around. We could hardly sleep with the heat and the slanted bed, worrying that we would fall off the bed while sleeping. One of my family member was bitten by bed bugs. In conclusion, we would never go back to this place with the price we paid.
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was no ventilation in the tiny washroom, which was a bit unpleasant. The water for the shower was nice and strong. The entry way to the hotel from the street was dark and dusty which didn't give us a very good first impression. The elevator was appreciated, though ancient and tiny. The two men attending the desk during our stay were both very nice, which was reassuring. The room was basic. The beds were comfortable. Breakfast was adequate. Overall, it was a bit of a 'cultural' experience.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff were friendly and checkin was easy, but the property is old, our room was TINY, had no A/C, two tiny single beds, and no other amenities. Breakfast was provided but this was little more than cornflakes.
Stayed 1 night in Jun 2019

6/10 Okay

Colleen

It is in a nice location - breakfast had a nice variety to choose from. They could have another fan in the room.
Stayed 2 nights in Jun 2019

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget option in Vienna
Whilst the place is slightly dated, it's in a great location, with comfortable beds and the staff are really friendly
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Small but clean room, excellent for one night stay. I used my Orbucks and Orbitz coupon so I get good value for money, otherwise the price could be lower. Location is also very good. Breakfast not so bad. I had some problems with internet connection at first, but the receptionist helped me solving the problem.
Stayed 1 night in Jun 2019

8/10 Good

Bruno

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, and very quiet, great value!
Looks odd from the outside as the hotel is only part of a larger building. But it's a wonderful little place - incredible quiet, very convenient to the metro, and a very nice breakfast included. They were happy to keep our luggage before check-in and after check-out so we could maximize our time. Only downside was slow WIFI. :)
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Satisfactory Stay
Incredible location only a 10-15-minute walk to central Vienna and all the sights. The hotel itself is located inside an older building and you have to ring the outdoor intercom to be let in the first time and, when inside, navigate to the left side where the "pension" is located. Excellent breakfast served with hard-boiled eggs, bread, cheeses/sliced meat, fruit, cereal, yogurt, etc. The main downside is that the hotel front desk clerks, except for one, were unfriendly which was a disappointment. Otherwise, we enjoyed our stay!
Stayed 5 nights in Mar 2019

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Yimin, NY

Liked: Cleanliness, staff & service
Not too far from the old town. Within walking distance to many attractions. The hotel is simple, but with all you need. The room is spacious and clean. The front desk people are nice and helpful. The breakfast is decent. Worth the budget with the location, service, and quality in all.
Stayed 4 nights in Oct 2018

8/10 Good

Barb, Manchester, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet street, close to underground. Restaurants and shops nearby. Only few minutes walk away from beautiful park.
Stayed 7 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Budget hotel
They should have air conditioner or fan..we were soaking in sweat at night
Stayed 7 nights in Aug 2018

8/10 Good

Adrian

Liked: Cleanliness, staff & service, room comfort
Cheap and cheerful place in a good location. I found the staff friendly. It's an old building with old decor but my single room was more spacious than I expected. Comfortable bed, good shower. Basic breakfast, but better than leaving hungry.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, beautiful place and has good Condition, the manager very friendly and polite.
Stayed 1 night in Aug 2018

10/10 Excellent

BG, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a great hotel with friendly staff in heart of Vienna and within walking distance from a lot of attractions. You may be shocked after seeing the entrance but rooms, breakfast and staffs are great! It’s great for the price and I definitely recommend it.
Stayed 1 night in Aug 2018

6/10 Okay

Moti

Liked: Cleanliness, staff & service
מקום לבוא בערב לשים את הראש ולצאת בבוקר
ארוחת בוקר לא עשירה אבל מספקת, קירבה מעולה לכל המקומות המרכזיים כולל רכבת תחתית שזה פלוס גדול, זה בניין דירות כך שהחדרים מאובזרים בינוני, שרות של דלפק נחמד, חיסרון גדול חדרים ללא מזגן ובקיץ חם בוינה
Stayed 3 nights in Jul 2018

8/10 Good

Shane, Enfield, England

Liked: Cleanliness, staff & service, room comfort
Nice hotel near to shopping facilities
Enjoyed my stay at the hotel. Nice and quiet at night so had a good night sleep.
Stayed 2 nights in Jul 2018

10/10 Excellent

Michael, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good staff, assist us with any topics, any clarification how to go to city, response to any questions, were very nice and kind. The breakfast was good! We enjoyed our stay in this hotel. Thanks a lot!
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

Andy

Liked: Cleanliness, property conditions & facilities

8/10 Good

Kevin K., Little Silver, New Jersey

Weird building, still a great stay.
The hotel is inside of a building that also houses apartments, making it unique but confusing at first. Once past that point, the rooms and service were great. We only stayed one night and were in the hotel for very little time but it served its purpose.
Stayed 1 night in Feb 2018

8/10 Good

Nat, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice old hotel, very good breakfast, helpful staff
Good value for money in Vienna.Nice breakfast. Good comfortable bed. English language channels on TV.
Stayed 5 nights in Dec 2017

8/10 Good

Pete, Newcastle, NSW

Liked: Cleanliness, staff & service
Great affordable option for your time in Vienna
I recently stayed for 4 nights here and was happy with my stay. It's ideally located near Rathaus subway station and within walking distance of many of the points of interest in Vienna. The standard rooms aren't that big, but big enough. The rooms are pleasant enough, about what you expect for a 3 star hotel.
Stayed 5 nights in Nov 2017

8/10 Good

Willem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely.
close to city tourist attractions. in a quite street.
Stayed 5 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2017

6/10 Okay

Tracey

Disliked: Staff & service, room comfort
Older hotel - NO Air Conditioning
Stayed one night in Vienna. The hotel is in building shared by other apartments. It was old and despite the description, there is NO air conditioning. That was evident as soon as we walked in. It was old and stuffy and the 'lobby' had a fan at full blast. When I asked about the a/c as advertised, the man said airconditioning means a fan. The room itself was fine, old, but we were able to open the windows wide and with the fan, made it bearable. Breakfast was okay, nothing special. Our main issue was the lack of information and helpfulness of the staff. We were given information on parking and was told it was 15 euro/24 hours to park. We opted for the parking they suggested and when we left the next day at 9 am, having only parked since the afternoon the day before, we ended up paying 37 euro! Crazy! The man also said he double checked Expedia and Hotels.com and revised the description to show no a/c. It's been a week and it's still showing the hotel has a/c. For the money, we wouldn't stay here again.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jean, Adelaide, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint pension in quiet street
This is a traditional and very charming hotel in an excellent location. Staff are very helpful and the overall ambiance is of old-fashioned comfort.

8/10 Good

Tristan, Bedfordshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Pension Andreas, Vienna 21-24/6/2016
I had a very good experience with Hotel Pension Andreas. I would recommend this hotel to anyone who wants to stay in the city centre but prefers a relaxing and quiet neighborhood. It is near most tourist spots, underground, and around the corner you can find a good biergarten restaurant and a grocery store (Billa). It is a good value for money hotel.

10/10 Excellent

Anne, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world character which gives value for money
This hotel is in an excellent location. Easy walking distance to shops, restaurants, and the center of Vienna. Good access by subway. It is not new and glossy, but a pleasant character building. It is clean and breakfast comes with the room. The staff are very helpful. We had many and varied requests and the staff coped with everything with helpfulness and aplomb. I would go back.