Meeting facility

Reviews of Hotel Bristol, a Luxury Collection Hotel, Vienna

5 out of 5
Hotel Bristol, a Luxury Collection Hotel, Vienna
Kaerntner Ring 1, Vienna, Vienna

Reviews

9.2

Wonderful

Rating 10 - Excellent. 415 out of 588 reviews" "
Rating 8 - Good. 119 out of 588 reviews" "
Rating 6 - Okay. 27 out of 588 reviews" "
Rating 4 - Poor. 15 out of 588 reviews" "
Rating 2 - Terrible. 12 out of 588 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing centrally located hotel with first rate service. Staff were amazing.
Stayed 3 nights in Feb 2024
Response from Hotel Bristol Team on Feb 21, 2024
Dear Mr. Robert!Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay at our centrally located hotel and experienced first-rate service from our amazing staff. We strive to provide exceptional hospitality, and we're thrilled that we exceeded your expectations. We look forward to welcoming you back on your next visit!with best regards,Hotel Bristol Team

8/10 Good

John, Chipping Norton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
A very nice experience overall. The hotel has retained its elegant traditional style and generally service is very good and pleasant. A couple of areas for improvement (given its luxury status): 1. there is no lounge area to sit in and relax during the day. 2. The bar, though nice, is very small so after the opera we had to find another hotel for a drink. 3. The in-room dining options are very limited - needs to have more snack / light meal options. 4. At breakfast the staff were slow to ask what tea/coffee we required - had to find staff to ask every day.
Stayed 5 nights in Feb 2024
Response from Hotel Bristol Team on Feb 7, 2024
Dear Mr. K.!Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed your overall experience at our hotel, appreciating its elegant traditional style and the generally excellent service. Your constructive feedback is greatly valued. We will certainly take your comments into consideration as we strive to enhance our offerings and provide an even more exceptional stay for our guests. We hope to have the opportunity to welcome you back in the future.with best regards

10/10 Excellent

Candice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, very easily walkable from all of the major sites in Vienna. The room was very spacious and comfortable with lots of closet space and a great big bathroom. Very enjoyable stay at Hotel Bristol
Stayed 8 nights in Dec 2023
Response from the Hotel Bristol Vienna Team on Dec 18, 2023
Dear Candice, Thank you for taking the time to share your positive feedback about your recent stay at Hotel Bristol. We're delighted to hear that you enjoyed our prime location, which allowed easy access to all the major sites in Vienna.It's wonderful to know that your room met your expectations, providing a spacious and comfortable environment with ample closet space and a large bathroom. We strive to create enjoyable experiences for our guests, and your satisfaction is our greatest reward.We look forward to the pleasure of welcoming you back for another memorable stay when your travels bring you to Vienna.Kind regards, the Hotel Bristol Vienna Team

10/10 Excellent

Frederick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Hotel Bristol Team on Feb 7, 2024
Dear Mr. Frederick!Thank you ever so much for taking the time to share your wonderful review. We are thrilled that your experience at our hotel met your expectations and left a positive impression. Your feedback serves as a great encouragement for our team to maintain the highest standards of service.

8/10 Good

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from the Hotel Bristol Vienna Team on Dec 5, 2023
Dear sharon, Thank you for choosing our hotel for your stay and taking the time to provide us with feedback. We're delighted to hear that your experience was positive, as reflected in your 8/10 rating. If there's anything specific you'd like to share or if there are areas where we can further enhance your experience, please feel free to let us know. Your satisfaction is our priority, and we look forward to the opportunity to welcome you back for an even more enjoyable stay.Best regards,the Hotel Bristol Vienna Team

10/10 Excellent

Eliana

Travelled with group
Liked: Staff & service, property conditions & facilities
Would return without question
Stayed 7 nights in Nov 2023
Response from the Hotel Bristol Vienna Team on Nov 24, 2023
Dear Eliana, Thank you so much for your heartwarming review! We are thrilled to learn that you had such a positive experience during your stay with us. Your kind words mean the world to our team, and we are honored that you would return without question.It was our pleasure to have you as our guest, and we can't wait to welcome you back. If there's anything specific you enjoyed about your stay or if there are ways we can make your next visit even more memorable, please don't hesitate to let us know.We appreciate your support and look forward to the pleasure of hosting you again in the future.Warm regards,the Hotel Bristol Vienna Team

10/10 Excellent

asim

Liked: Cleanliness, staff & service, property conditions & facilities
Great location you can’t go wrong.
Stayed 3 nights in Oct 2023
Response from the Hotel Bristol Vienna Team on Nov 3, 2023
Dear asim, Thank you for your succinct and positive feedback! We're delighted to know you enjoyed our excellent location. Being situated at the heart of the city certainly has its advantages, allowing our guests easy access to Vienna's renowned attractions.We hope your stay was pleasant and memorable. Should you find yourself back in Vienna, we'd be honored to welcome you once more.Warm regards,the Hotel Bristol Vienna Team

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bristol is a superb hotel situated across the street from the outstanding Vienna State Opera. The facilities and the staff of the hotel are all 5 stars. The old city of Vienna with all the art, museums, cathedrals and shopping are all within very easy walking distance. Can't say enough about how much my wife and I loved this hotel.
Stayed 2 nights in Oct 2023
Response from the Hotel Bristol Vienna Team on Oct 16, 2023
Dear Jeffrey, Thank you for choosing the Hotel Bristol as your accommodation in Vienna and for your glowing review! We are thrilled to hear that you had a superb experience at our hotel. Situated across from the Vienna State Opera, our central location does indeed offer easy access to the city's rich cultural and artistic treasures. We are delighted that you found our facilities and staff to be of the highest standard.It warms our hearts to know that you and your wife thoroughly enjoyed your stay with us. Creating memorable experiences for our guests is our utmost priority, and we are grateful for your kind words.Should your travels bring you back to Vienna, we would be honored to welcome you both again for another exceptional stay.With warm regards, the Hotel Bristol Vienna Team

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome staff, room, amenities, bar, and location.
Stayed 7 nights in Sep 2023
Response from the Hotel Bristol Vienna Team on Oct 4, 2023
Dear Edward, thank you for taking the time to review your experience with us! We are thrilled to see, that you thoroughly enjoyed you stay with us at the Bristol, a Luxury Collection Hotel, Vienna. We would be delighted and honored to welcome you back to another awesome stay in Vienna.With kind regards, the Hotel Bristol Vienna Team

10/10 Excellent

Ara

Stayed 1 night in Sep 2023
Response from the Hotel Bristol Vienna Team on Oct 17, 2023
Dear Ara,thank you for taking the time to share your experience with us! We are delighted about your 5 star rating and are grateful that we could provide you with an excellent stay. If your travels should bring you back to Vienna, we would be honored to welcome you at the Bristol again. With kind regards, the Hotel Bristol Vienna Team

10/10 Excellent

Erum

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing overall!
Stayed 1 night in Sep 2023
Response from the Hotel Bristol Vienna Team on Sep 22, 2023
Dear Erum, We're delighted to hear that you had an overall amazing experience! Your satisfaction is our top priority, and we're grateful for your positive feedback.Thank you for choosing us, and we look forward to welcoming you back for another amazing stay!With best regards, the Hotel Bristol Vienna Team

10/10 Excellent

Koni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The GM was very nice & delightful & upgraded us.
Stayed 1 night in Sep 2023
Response from the Hotel Bristol Vienna Team on Sep 18, 2023
Dear Koni, Thank you for taking the time to share your feedback regarding your recent stay with us. We greatly appreciate your kind words about our General Manager and the upgrade you received.Our team is dedicated to ensuring our guests have a memorable and enjoyable experience, and it's wonderful to hear that our hospitality made a positive impression on your stay.We look forward to welcoming you back for another delightful visit in the future. With warm regards, the Hotel Bristol Vienna Team

6/10 Okay

Pauline, winnetka

Stayed 2 nights in Aug 2023
Response from the Hotel Bristol Vienna Team on Sep 18, 2023
Dear Pauline, Thank you for taking the time to share your feedback and for choosing to stay with us. We appreciate your candid review, and your input is valuable to us.We are always striving to improve our services and facilities and if you have any specific suggestions or additional feedback you'd like to share, please feel free to reach out to us.We hope to have the opportunity to welcome you back in the future and provide you with an over all positive experience.With kind regards, The Hotel Bristol Vienna Team

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was luxurious and well decorated. The staff was friendly and helpful. The location was ideal - walking distance to most sites and shopping areas.
Stayed 3 nights in Aug 2023
Response from the Hotel Bristol Vienna Team on Aug 28, 2023
Dear Sir or Madame, Thank you for your wonderful review! We're thrilled that you enjoyed the luxurious and well-decorated room, experienced friendly and helpful service from our staff, and found our location ideal for exploring the city.We look forward to the opportunity of welcoming you back for another exceptional stay in the future.With warmest regards,the Hotel Bristol Vienna Team

10/10 Excellent

Alessia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star service, old Vienna feel.
Stayed 3 nights in Aug 2023
Response from the Hotel Bristol Vienna Team on Aug 22, 2023
Dear Alessia, let us first thank you for taking the time to review your experience with us!We're thrilled to hear that you experienced 5-star service and that you could feel the old Viennese charm within our halls. We would be honored to welcome you again and provide you with another exceptional experience in the future.With best regards, the Hotel Bristol Vienna

10/10 Excellent

Arthur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2023
Response from the Hotel Bristol Vienna Team on Aug 22, 2023
Dear Arthur, first of all thank you for choosing our property the Hotel Bristol, a Luxury Collection Hotel, Vienna and for rating us 10 out of 10 points! We are delighted to have delivered a memorable experience and would be honored to welcome you back!With kind regards, the Hotel Bristol Vienna Team

10/10 Excellent

Uldis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing what wasn't nice was room readiness. We arrived to Bristol Hotel a bit early, and room was promised to be ready at 3PM (official check in). We came later around 5PM and room was still not ready !
Stayed 3 nights in Jul 2023
Response from the Hotel Bristol Vienna Team on Aug 4, 2023
Dear Uldis, Thank you for your valuable feedback. We are glad to hear that you had an overall pleasant experience at the Bristol Hotel.We apologize for the inconvenience you experienced with the room readiness. Your comfort is our priority, and we understand the importance of having your room ready on time. We will take your comments into consideration and work on improving our check-in processes to ensure a smoother and more efficient experience for all our guests.We truly appreciate your understanding and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.With kind regards,

10/10 Excellent

James, New York

Travelled with partner
Liked: Cleanliness, staff & service
Exactly what a grand hotel should be. Beautiful room, friendly staff, superb dining room, sophisticated bar, and in the heart of the old city
Stayed 3 nights in Jul 2023
Response from the Hotel Bristol Vienna Team on Aug 4, 2023
Dear James, Thank you for your lovely review! We are delighted to hear that your stay with us was exactly what you expected from a grand hotel. Your kind words about our rooms, staff, dining room and bar bring us immense joy.We're glad that our central location in the heart of the old city added to the enjoyment of your stay. It was a pleasure having you as our guest, and we hope to welcome you back for another delightful experience in the future.With kind regards,

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in a Great Location
This is a fantastic hotel. Everything about my stay was just perfect. The room was maybe the most comfortable I've ever had. And it's easy to take for granted something like lighting in a room until you see how it should be done, like at the Hotel Bristol. A huge added bonus is the hotel's proximity to the opera house and the center of town. I would easily stay here, again.
Stayed 10 nights in Jun 2023
Response from the Hotel Bristol Vienna Team on Jun 28, 2023
Dear Gerry,Thank you for taking the time to write this wonderful review! We are absolutely thrilled to hear that your stay at Hotel Bristol was nothing short of fantastic. It brings us great joy to know that you feel like everything about your experience was perfect.We're delighted that you found the room to be exceptionally comfortable. Your comfort is our top priority, and we're glad that we could provide you with a truly restful and enjoyable stay. It's wonderful to know that our attention to detail, such as the lighting in the room, made a positive impression on you. We believe that even the smallest details can elevate the overall experience, and we're glad you appreciated it.We're thrilled that our central location made it convenient for you to explore and enjoy the vibrant atmosphere of Vienna.Thank you for your kind words, and we would be more than delighted to welcome you back for another stay. It was a pleasure having you as our guest, and we look forward to creating many more perfect moments for you in the future.With kind regards,

10/10 Excellent

Jocelyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Jun 2023
Response from the Hotel Bristol Vienna Team on Jun 19, 2023
Dear Jocelyn, thank you for reviewing your experience with us!We are thrilled that you enjoyed your stay and would be honored to welcome you back if your travels should bring you back to Vienna.

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 3 nights in May 2023
Response from the Bristol Team on May 22, 2023
Dear Olga, thank you for staying at the Hotel Bristol and for sharing your experience with us!We would gladly welcome you back!With kind regards,

10/10 Excellent

Terrance

Stayed 4 nights in May 2023
Response from the Hotel Bristol Vienna Team on Jun 5, 2023
Dear Terrance, Thank you for taking the time to evaluate your experience with us! We are glad that you had a wonderful time. It would be a pleasure to welcome you again at the Bristol!Sincerely,

10/10 Excellent

Benny

Stayed 4 nights in Apr 2023
Response from The Hotel Bristol Team on May 3, 2023
Dear Benny,Thank you very much for your recent stay at the Hotel Bristol, a Luxury Collection Hotel, Vienna. We are deeply honoured to learn that you enjoyed your stay with us (and scored us 10 out of 10).We would be delighted to welcoming you back, whenever your travels bring you back to Vienna.Warm regards,The Hotel Bristol Team

10/10 Excellent

Natalya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Went out of their way to make our stay exceptional, highly recommend.
Stayed 2 nights in Mar 2023
Response from The Hotel Bristol Team on Mar 22, 2023
Dear Natalya,Thank you very much for your recent stay at the Hotel Bristol, a Luxury Collection Hotel, Vienna. We are delighted to know that you enjoyed your stay with us, awarding us with the highest possible score.We are glad to read that you highlighted our friendly and helpful staff, making us feel rewarded, as it is our utmost priority to create exceptional experiences.We would be happy to welcoming you back, whenever your travels bring you back to Vienna.Warm regards,The Hotel Bristol Team

10/10 Excellent

Faina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2023
Response from The Hotel Bristol Team on Mar 22, 2023
Dear Faina,Thank you very much for your recent stay at the Hotel Bristol, a Luxury Collection Hotel, Vienna. We are deeply honoured to learn that you enjoyed your stay with us (and scored us 5 out of 5).We would be delighted to welcoming you back, whenever your travels bring you back to Vienna.Warm regards,The Hotel Bristol Team

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The extraordinary charm of this magnificent hotel and quiet efficiency in a magnificent heritage hotel was wonderful. The staff were courteous, friendly and accomodating and the room I was in was breathtaking. I loved my stay and can't wait to return. As a very frequent traveler I have lots of comparisons, this hotel was amongst the best.
Stayed 2 nights in Mar 2023
Response from The Hotel Bristol Team on Mar 10, 2023
Dear Alan,Thank you very much for your recent stay at the Hotel Bristol, a Luxury Collection Hotel, Vienna. We are deeply honored to learn that you enjoyed your stay with us, awarding us with the highest possible score.We are delighted to read that you liked the charm of our hotel, of which we are famous. Highlighting our friendly staff makes us feel rewarded and proud, as it is our utmost priority to create unforgettable experiences for our guests. Furthermore, we are glad to read that you found your room breathtaking.We really enjoyed reading your honest and nice review. It is especially heart-warming, as it comes from a very frequent traveller like yourself.We would be happy to welcoming you back, whenever your travels bring you back to Vienna.Warm regards,The Hotel Bristol Team

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023
Response from The Hotel Bristol Team on Feb 17, 2023
Dear Alyssa,Thank you very much for your recent stay at the Hotel Bristol, a Luxury Collection Hotel, Vienna. We are very much honored to learn that you enjoyed your stay with us and scored us 10 out of 10.We would be delighted to welcoming you back, whenever your travels bring you back to Vienna.Warm regards,The Hotel Bristol Team

10/10 Excellent

Kay

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Brilliant situation. And the staff were fantastic and incredibly helpful.
Stayed 4 nights in Jan 2023
Response from Hotel Bristol, a Luxury Collection Hotel, Vienna on Feb 13, 2023
Dear Ms. Parkinson,Thank you very much for choosing our Hotel Bristol, a Luxury Collection Hotel, Vienna for your stay.We are delighted to read that you enjoyed being guest in our hotel, highlighting the helpfulness of our staff members. Please be assured that your comments are going to be forwarded to them and will be truly appreciated.We look forward to welcoming you on another occasion!Kind regards,The Hotel Bristol Team

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room. Friendly, efficient staff. The Bristol’s reputation is well deserved.
Response from Hotel Bristol Vienna on Dec 28, 2022
Dear Mark,thank you very much for your recent stay and for taking the time to provide your kind feedback.We are happy to learn, that you enjoyed your stay with us to the fullest and hope to welcoming you back to the Bristol, whenever you return to Vienna.Kind reards,Hotel Bristol Vienna Team

10/10 Excellent

Brendon, Canberra City

Response from The Hotel Bristol Team on Apr 24, 2023
Dear Brendon,Thank you very much for your recent stay at the Hotel Bristol, a Luxury Collection Hotel, Vienna. We are deeply honored to learn that you enjoyed your stay with us (and scored us 5 out of 5).We would be delighted to welcoming you back, whenever your travels bring you back to Vienna.Warm regards,The Hotel Bristol Team

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very beautiful historic hotel . it is directly next to the Opera House and convenient to everything.
Response from Hotel Bristol Vienna on Dec 28, 2022
Dear John,please let us thank you for your recent stay and for your kind review.We are happy to read that you had an enjoyable stay with us and hope to welcoming you back next time you return to Vienna!Sincerley,Hotel Bristol Vienna Team

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Europe!
We booked a higher class room but had no idea it was the rooftop suite flying the Austrian flag from the roof of the hotel! The service was world class, breakfast was great, the suite was absolutely huge and amazing in every way, and Vienna is spectacular. Can’t wait to come back and stay at the Bristol again!
Stayed 1 night in Nov 2022
Response from Nadja - Public Relations at Hotel Bristol Vienna on Nov 25, 2022
Dear John,thank you so much for your recent stay at the Hotel Bristol, a Luxury Collection Hotel, Vienna and for your very kind review.It is a great pleasure and honor for us at the same time to learn, you enjoyed your stay with us to the fullest and had an amazing time here in Vienna. It is our greatest gift sending our guest back home with happy memories of their time at the Bristol Vienna.So much looking forward to welcoming you again, whenever your travels bring you back to Vienna.Kind regards,NadjaHotel Bristol Vienna

10/10 Excellent

Anca

Stayed 2 nights in Sep 2022
Response from The Hotel Bristol Team on Feb 22, 2023
Dear Anca,Thank you very much for your stay at the Hotel Bristol, a Luxury Collection Hotel, Vienna. We are deeply honoured to learn that you enjoyed your stay with us (and scored us 5 out of 5).We would be delighted to welcoming you back, whenever your travels bring you back to Vienna.Warm regards,The Hotel Bristol Team

10/10 Excellent

Patrick

Response from The Hotel Bristol Team on Feb 22, 2023
Dear Patrick,Thank you very much for your stay at the Hotel Bristol, a Luxury Collection Hotel, Vienna. We are delighted to know that you enjoyed your stay with us.We would be delighted to welcoming you back, whenever your travels bring you back to Vienna.Warm regards,The Hotel Bristol Team

10/10 Excellent

Guy Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Response from The Hotel Bristol Team on Feb 22, 2023
Dear Guy Edward,Thank you very much for your stay at the Hotel Bristol, a Luxury Collection Hotel, Vienna. We are very much pleased to learn that you enjoyed your stay with us (scoring us 5 out of 5).We would be delighted to welcoming you back, whenever your travels bring you back to Vienna.Warm regards,The Hotel Bristol Team

10/10 Excellent

Nikolai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All looks fine.
Stayed 3 nights in Oct 2022
Response from The Hotel Bristol Team on Feb 22, 2023
Dear Nikolai,Thank you very much for your stay at the Hotel Bristol, a Luxury Collection Hotel, Vienna. We are glad to know that you enjoyed your stay with us.We would be delighted to welcoming you back, whenever your travels bring you back to Vienna.Warm regards,The Hotel Bristol Team

10/10 Excellent

Bonnie

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2022
Response from The Hotel Bristol Team on Feb 22, 2023
Dear Bonnie,Thank you very much for your recent stay at the Hotel Bristol, a Luxury Collection Hotel, Vienna. We are deeply honored to learn that you enjoyed your stay with us (and scored us 5 out of 5).We would be delighted to welcoming you back, whenever your travels bring you back to Vienna.Warm regards,The Hotel Bristol Team

10/10 Excellent

Sudeep

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located with the tram stop just outside and the subway too. Within walking distance of museums and restaurants - the hotel is superbly located
Stayed 7 nights in Sep 2022
Response from The Hotel Bristol Team on Apr 24, 2023
Dear Sudeep,Thank you very much for your recent stay at the Hotel Bristol, a Luxury Collection Hotel, Vienna. We are glad to learn that you enjoyed your stay with us, awarding us with the highest possible score.We are delighted to read that you liked our location in the heart of charming Vienna, just opposite from the Vienna State Opera House and nearby to most tourist attractions.We would be happy to welcoming you back, whenever your travels bring you back to Vienna.Warm regards,The Hotel Bristol Team

8/10 Good

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this hotel for my wife’s 70 th birthday for a full week all inclusive. Upon arrival everything was excellent the booking in system to taking our cases to our rooms. The hotel is excellent for its history and decor. The following morning went to breakfast where you have to wait at the entrance to be shown to a table, eventually someone came showed us a table and left, waited for a while thinking it was waiter service, nothing happened so went back to the entrance an enquired what was happening told it was self service and other things regarding tea/coffee stated it would be nice if we were told this at the beginning. Noticed during the week several clientele had the same problems so seems they did not rectify their error. Must state the evening meals were superb, advise to book a table for each evening as they get busy, Jayne was excellent looking after us throughout the week, only downside was the menu which stayed the same almost for the entire week. Room was excellent as were the housekeepers. Overall we were well looked after but I think the American visitors were looked after better!
Stayed 7 nights in Sep 2022

2/10 Terrible

GUIL

Stayed 6 nights in Sep 2022

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attentive service
staff friendly and attentive, room clean and inviting
Stayed 4 nights in Aug 2022

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

10/10 Excellent

G Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole atmosphere was wonderful and the hotel patronage history was Most interesting.
Stayed 3 nights in Aug 2022

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Very small room.
Room was so small, was hard to move around for even one person.
Stayed 4 nights in Jun 2022

2/10 Terrible

Fatin

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2022

4/10 Poor

Cristina

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Jul 2022

10/10 Excellent

Hany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit to Vienna
Incredibly central -luxurious without being over the top -very helpful staff
Stayed 4 nights in Jun 2022
Response from Simone Dulies on Jul 1, 2022
Dear Hany, thank you very much for your stay at the Hotel Bristol, a Luxury Collection Hotel, Vienna. We are very delighted to learn, that you enjoyed your stay with us and want to thank you for taking the time to share your nice review. Looking forward to welcoming you here again, whenever your travels bring you back to Vienna. Sincerely, Simone Dulies General Manager

10/10 Excellent

Hany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Simone Dulies on Jun 28, 2022
Dear Hany, thank you very much for your stay at the Hotel Bristol, a Luxury Collection Hotel, Vienna and for your kind review. Looking forward to welcoming you here again, whenever your travels bring you back to Vienna. Sincerely, Simone Dulies General Manager

10/10 Excellent

Raymond, Wichita Falls

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect choice for Vienna is the grand Hotel Bristol. Ideally located along the Ringstrasse, the Bristol is situated within east walking distance of Vienna’s major attractions. Old-school charm, great food and exemplary service makes the Bristol the place to stay in Vienna.
Stayed 3 nights in Jun 2022
Response from Simone Dulies on Jun 28, 2022
Dear Raymond, thank you very much for your stay at the Hotel Bristol, a Luxury Collection Hotel, Vienna and for taking the time to share your kind review. We are very much honored to read that you enjoyed your stay to the fullest and recommend the Hotel Bristol as perfect choice for Vienna. It would be a great pleasure to welcoming you here again, whenever your travels bring you back to Vienna. Sincerely, Simone Dulies General Manager

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in May 2022