Exterior

Reviews of Hotel Am Konzerthaus Vienna - MGallery

4.5 out of 5
Hotel Am Konzerthaus Vienna - MGallery
Am Heumarkt 35-37, Vienna, Vienna

Reviews

9.4

Exceptional

Rating 10 - Excellent. 147 out of 207 reviews" "
Rating 8 - Good. 45 out of 207 reviews" "
Rating 6 - Okay. 11 out of 207 reviews" "
Rating 4 - Poor. 1 out of 207 reviews" "
Rating 2 - Terrible. 3 out of 207 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel AM Konzerthaus has an efficient and friendly staff. Check-in was easy, the room was very clean and tidy, and they even sent us a special gift for our anniversary after the reception person happened to ask if there was any special occasion we were celebrating. The location is close to the concert venues and art museums as well as shopping and dining.
Stayed 3 nights in Apr 2024
Response from Victoria on Apr 24, 2024
Dear Guest, Thank you for your kind review!We're delighted to hear that you enjoyed your stay with us at Hotel Am Konzerthaus and that our staff made your anniversary celebration even more special. We're glad you found our location convenient for exploring Vienna's cultural and culinary delights. We look forward to welcoming you back for another memorable visit!Kind regards

10/10 Excellent

frank

Travelled with family
Liked: Staff & service, property conditions & facilities
Great location. Quiet area. Very clean. Great ambience.
Stayed 3 nights in Apr 2024
Response from Amir on Apr 12, 2024
Dear Frank,Thank you for your wonderful review! We're delighted to hear that you enjoyed our great location, peaceful surroundings, cleanliness, and overall ambiance. Providing a comfortable and pleasant experience for our guests is always our top priority. We look forward to welcoming you back for another enjoyable stay!Best regards,Amir - Hotel am Konzerthaus

10/10 Excellent

Arwa

Stayed 4 nights in Apr 2024
Response from Amir on Apr 12, 2024
Dear Arwa,Thank you for your rating! We appreciate your feedback and value your support. It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.Best regards,Amir - Hotel am Konzerthaus

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location and facilities.
Stayed 3 nights in Apr 2024
Response from Amir on Apr 12, 2024
Dear Scott,Thank you for your kind words! We're thrilled to hear that you appreciated our friendly staff, convenient location, and excellent facilities. Ensuring our guests have a comfortable and enjoyable experience is what we strive for, and we're glad we could meet your expectations. We hope to have the pleasure of welcoming you back soon for another great stay!Best regards,Amir - Hotel am Konzerthaus

8/10 Good

Elias Sameer ABU

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024
Response from Amir on Mar 29, 2024
Dear Sameer,Thank you for choosing to stay with us. We appreciate your feedback and are delighted to hear that you enjoyed your stay. We hope to welcome you back soon.Best regards,Amir - Hotel am Konzerthaus

10/10 Excellent

Alejandro, Woburn

Liked: Cleanliness, staff & service, property conditions & facilities
Well located. Clean (smells gorgeous). Nice background music. Good breakfast
Stayed 2 nights in Feb 2024
Response from Deborah M. Nassar B.-Z. on Feb 23, 2024
Dear Alejandro,Thank you for taking the time to give us a feedback about your stay. We are happy to read, that you enjoyed your stay in Vienna and that you managed to have an amazing start with our breakfast, while enjoing the background music. We offcourse, will informe our Team, that you enjoyed the smell and how clean it was.We hope to welcome you again.

10/10 Excellent

David

Excellent hotel, really friendly and helpful staff. The quality of the rooms was perfect in all respects. The only criticism is the lack of Gluten Free food and drink.
Stayed 3 nights in Feb 2024
Response from Veronika on Feb 12, 2024
Dear David,thank you for your wonderful review and kind words about our hotel and staff. We're thrilled to hear that you had an excellent experience and found our rooms to be of perfect quality.We appreciate your feedback regarding the lack of gluten-free food and drink options. We apologize for any inconvenience caused and assure you that we take dietary preferences and restrictions seriously. We will work on expanding our offerings to better accommodate all our guests.We look forward to welcoming you back and ensuring an even more enjoyable stay in the future.Warm regards,Veronika - Hotel Am Konzerthaus

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Christmas
Lovely stay here over Christmas. Lovely finishing touches like a gift on Christmas Eve. Staff were lovely and great location for a short walk into the city. Quality services and bathroom products. Definitely recommend a stay here
Stayed 4 nights in Dec 2023
Response from Veronika on Jan 1, 2024
Dear Tracey,thank you for your lovely feedback. We are happy to hear that you had a great Christmas at our hotel and we are glad we could make it extra special for you. We also appreciate your nice comments on our amenities and location and are thankful for your recommendation.Kind regards from Vienna,Veronika Hotel Am Konzerthaus

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Amir - Hotel am Konzerthaus on Dec 25, 2023
Dear Mrs Tiffany,Thank you for the positive review! We are glad to hear that you enjoyed your stay with us. We would be delighted to welcome you back soon.Best regards,Amir // Front Office Agent

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Laureta Halili on Dec 11, 2023
Dear Johnthank you so much for your kind review! we are delighted to hear that your stay was nice.I hope to see you back with us soon.Best wishes

10/10 Excellent

Sanjeev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay there
Stayed 3 nights in Nov 2023
Response from Amir on Nov 8, 2023
Dear Mrs. Sanjeev,Thank you very much for your positive review! We are very pleased that you were satisfied with your stay with us and that we were able to exceed your expectations. We hope to welcome you back soon.Best regards,Amir // Front Office Agent

6/10 Okay

kim

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023
Response from Laureta Halili on Nov 3, 2023
Dear Kim,thank you for youre review. I am very sorry that it seemed to not been up to the standart that we like to archieve. I hope to see you back with us soon so we can salvage your stay with us.best wishes

8/10 Good

Laszlo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a nice and clean property with really nice staff.
Stayed 2 nights in Oct 2023
Response from Nino on Oct 20, 2023
Dear Mr. Lszlo, thank you for your feedback and we will inform our staff, who are constantly trying to give top service, about your appreciation. We hope to welcoming you back soon.Kind regardsThe Hotel am Konzerthaus Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay and very helpful staff. A lovely touch was the wine and chocolates and card for our wedding anniversary. Great location - walked everywhere!
Stayed 2 nights in Oct 2023
Response from Laureta Halili on Oct 9, 2023
Dear Guest,Thank you so much for your splendid review! I am happy to have given you a little memorable moment with our suprise. I'd love to see you back with us soon.Best wishes

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel
Stayed 1 night in Oct 2023
Response from Laureta Halili on Oct 9, 2023
Dear Jason.Thank you so much for your review! I hope to see you back with us soon for another great stay.Best wishes

10/10 Excellent

Kris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night, but the service and the hotel are excellent.
Stayed 1 night in Sep 2023
Response from Yamiel on Oct 6, 2023
Dear Kris,thank you for your kind review! We are very happy to see that our hotel has fulfilled your expectations. Kind regards,

10/10 Excellent

ARTURO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Yamiel on Sep 13, 2023
Dear Arturo,Thank you for your kind review. We are looking forward to welcoming you soon again.

6/10 Okay

Jeffrey

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Jul 2023
Response from Yamiel on Aug 19, 2023
Thank you for your positive review! We appreciate your feedback and are delighted that you are satisfied with our service. If you have any further questions or concerns, please feel free to reach out to us.

10/10 Excellent

Yuko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023
Response from Larissa on Jul 27, 2023
Thank you for your good review, we hope to see you again soon!Sincerely,Larissa I Front office

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023
Response from Yannick - Hotel am Konzerthaus on Jul 17, 2023
Thank you very much for the great review!

10/10 Excellent

Min, wynnewood

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Yannick - Hotel am Konzerthaus on Jul 17, 2023
Dear Min,we are completely blown away by such great reviews. Hopefully, we could meet your expectations and contribute to a unforgettable stay.Kind regards,

6/10 Okay

venassa

Travelled with partner
Liked: Staff & service, property conditions & facilities
It's a 4 star when walking in and the front staff. It's not a 4 star room. The ac was decent but not great, the bed is very hard but much better than a soft bed. Pillows were huge, no sheets, just a duvet. Walls all scratched up, room is tiny, we only had carry on so it was fine but if you had two luggages there's no way it would work unless you hung everything in the closet. We were just there to sleep a couple nights but getting ready to leave was annoying as only one person can pass from bed to bathroom/closet, it's so tiny (we are smaller people) that one person has to just stay on the bed while the other gets ready. The bathroom is a good size and modern with decent water pressure and hot water. It was quiet.
Stayed 2 nights in Jul 2023
Response from Yamiel on Jul 12, 2023
Dear Venassa,thank you for your feedback regarding your recent stay. We apologize if the room did not meet your expectations. We understand your concerns regarding the size of the room and the lack of storage space for luggage. We will make note of this and see if there are any changes we can make to improve these aspects. Additionally, we appreciate your comments about the AC, bed comfort, and pillow sizes. We will take these into consideration as we strive to improve our guests' overall experience. However, we are glad to hear that the bathroom was to your satisfaction in terms of size, water pressure, and hot water availability. Thank you again for your feedback, and we hope to have the opportunity to provide you with a better stay in the future.

6/10 Okay

Lynda

Liked: Staff & service, property conditions & facilities, room comfort
Bed issues
When we arrived it was pleasant that all the staff knew English decently enough to help us. Our room we booked was a double bed and they put us in a room with 2 singles pushed together! Not so good for a couple. When we went down to get it fixed the guy seemed surprised that is was not a double bed and it was put into the system as a double. Idk that seemed weird to me. There was also a stain on my pillow but at this point I gave up and used the other ones that seemed fine. Also it should be said that all the beds have wheels that are not locked so if “movement” on the bed is something to think about as your bed will end up somewhere else in the room. Otherwise this hotel is really nice and quite fancy with very modern and up to date work out room that is very clean and fast and many elevators. If your going on a girls trip this hotel would be the best of the best! Just maybe not for a couple
Stayed 2 nights in Jun 2023
Response from Laureta Halili on Jul 8, 2023
Dear Lynda,Thank you for sharing your feedback with us. We appreciate your kind words about our staff's proficiency in English and our hotel's overall ambiance. We sincerely apologize for the inconvenience you experienced regarding the bed arrangement. It is regrettable that there was a miscommunication regarding your booking, resulting in the room not being set up as a double bed. We have taken note of your concerns about the pillows and the bed wheels and will address them with our team to ensure a more enjoyable experience for our guests.We genuinely value your feedback as it helps us improve our services. We understand that different guests have unique preferences, and we strive to accommodate various needs. We hope that despite these inconveniences, you were still able to enjoy the modern and well-maintained workout room, as well as the other amenities our hotel offers.Thank you once again for your feedback, and we would be delighted to have the opportunity to provide you with a more satisfactory experience in the future.Warm regards,Laureta

6/10 Okay

Keaton

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was quite dirty and needs a deep cleaning. Room had flies in it when we arrived. Location is wonderful, room is priced as a high end hotel, as the lobby reflects, but rooms need some repair and TLC from the cleaning staff. Breakfast was good.
Stayed 5 nights in Jun 2023
Response from Yamiel on Jul 2, 2023
Dear Keaton,thank you for your feedback regarding your recent stay. We apologize for the cleanliness issues you experienced in your room. We take cleanliness and hygiene very seriously and will ensure that our cleaning staff pays extra attention to detail in order to provide a better experience for our guests in the future.We are pleased to hear that you enjoyed the great location of our hotel and found the breakfast to be good. However, we understand that the pricing of our rooms should reflect the overall quality and condition. We will certainly take your comments into consideration and make improvements to ensure that our rooms are up to the standards expected of a high-end hotel.Your feedback is valuable to us as it helps us identify areas for improvement. We assure you that necessary action will be taken to address the issues you mentioned. We appreciate your comments and hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

8/10 Good

Trina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Ranjot on Jun 28, 2023
Dear Trina, thank you for taking the time to share your feedback. I'm happy to hear, that we've been able to meet you expectations. We also hope to have you back, in the near future. Until then stay safe & all the best!Kind regards,Ranjot - Front Office Agent

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very pretty and spacious room, staff was friendly and helpful. The property was 10 minutes distance from shopping, restaurants, Vienna centre, theatres and museums.
Stayed 3 nights in Jun 2023
Response from Gagan on Jun 23, 2023
Dear Ms. Amy, We very much appreciate your comments regarding your stay at the Hotel Am Konzerthaus! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards,Hotel Am Konzerthaus

8/10 Good

Harmesch

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were very helpful. I arrived earlier than the check-in time but was able to get my room early due to being an Accor member. This was really very helpful for me. Expedia show the check-in time as 14:00 but I was told at reception is was actually 15:00 so be mindful of this if you book. I did find the bathroom quite small and not much room to manoeuvre in unfortunately as doors and the room were at weird angles.
Stayed 3 nights in Jun 2023
Response from Yamiel on Jun 19, 2023
Dear Harmesch,thank you for taking the time to share your experience with us. We're glad to hear that our staff was able to assist you with getting an early check-in. We apologize for the confusion regarding the check-in time and appreciate you bringing this to our attention. We are sorry to hear that the bathroom size was not to your liking and will keep your feedback in mind for future improvements. Hopefully, we will have the opportunity to welcome you back in the future. Thank you for choosing our hotel.Kind regards,

2/10 Terrible

Alaa, San Diego

Business traveller, Travelled with partner
Disliked: Staff & service, property conditions & facilities
Hotel had NO water pressure in the morning to take a shower. Staff couldn't solve the issue. They said that too many people are taking showers at the same time. Very unacceptable.
Stayed 5 nights in Jun 2023
Response from Yamiel on Jun 17, 2023
Dear Alaa,Thank you for your feedback regarding the water pressure issue you experienced during your recent stay with us. We apologize for any inconvenience caused and understand how frustrating this must have been.Please note that rooms on higher floors, such as the 7th floor, may experience occasional water pressure fluctuations during peak times when many guests are showering simultaneously. However, we do take your feedback seriously and will work to improve our communication with guests regarding this issue.Thank you for choosing to stay with us and we hope to have the opportunity to serve you again in the future.Sincerely,

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jun 2023
Response from Laureta on Jun 8, 2023
Dear Jacek,thank you for your review. We hope to be able to welcome you back soon!Kind regards,Laureta Hotel Am Konzerthaus

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Laureta on Jun 8, 2023
Dear guest,thank you for your review. We are happy to see that you enjoyed your stay with us and hope to be able to welcome you back soon!Kind regards,Laureta Hotel Am Konzerthaus

10/10 Excellent

Zushan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from Laureta on Jun 8, 2023
Dear Zushan,thank you for your review. We are happy to see that you enjoyed your stay with us and hope to be able to welcome you back soon!Kind regards,Laureta Hotel Am Konzerthaus

6/10 Okay

Philip

Travelled with family
Liked: Cleanliness, property conditions & facilities
Our stay at Hotel Am Konzerthaus was pleasant. Upon check-in, the staff was kind and accommodating. Throughout the stay, I didn't feel as though they went out of their way to make the experience memorable but all in all, it was a comfortable stay. The breakfast buffet each morning was great. A large assortment to choose from and the staff was very friendly. The dinner menu was short and sweet. The food was good and again, the staff was kind. The hotel was clean, the feel was upper class and the location was great. Within walking distance of restaurants, shops and more.
Stayed 5 nights in May 2023
Response from Veronika on May 28, 2023
Dear Philip,thank you for sharing your feedback about your recent stay at Hotel Am Konzerthaus. We appreciate your kind words regarding our staff's friendliness and the comfortable experience you had during your visit.We apologize if it seemed that we didn't go above and beyond to make your stay memorable. We take all guest feedback seriously and will strive to improve in this aspect to ensure a more outstanding experience in the future.We're glad to hear that you enjoyed our breakfast buffet as well as our dinner menu and that the food met your expectations. Additionally, we take pride in maintaining a clean and upscale ambiance throughout the hotel, and we're pleased that you appreciated it.Thank you once again for choosing Hotel Am Konzerthaus. We value your feedback and hope to have the opportunity to welcome you back for an even more exceptional stay.Kind regards form Vienna,Veronika Hotel Am Konzerthaus

6/10 Okay

Samantha

Travelled with family
Disliked: Cleanliness
Vienna hotel
The hotel was in a perfect location and generally had all of the amenities we needed for a trip. The room was spacious and perfect for our stay. Unfortunately, we noticed several days in that the hotel lacked cleanliness. Our new towels and sheets smelled. We found hair in our fresh towels and stains on the linens. Even after asking for these to be changed, the new linens were not fresh. This was disappointing.
Stayed 6 nights in May 2023
Response from Anna on May 28, 2023
Dear Samantha!Thank you very much for sharing your experience with us!We are happy to read that you liked our central location as well as the room with all the amenities.Your feedback regarding the cleanliness was given forward to our housekeeping manager to take the required actions.We hope to welcome you back!Kind regards,Anna - Hotel Am Konzerthaus

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Veronika on May 28, 2023
Dear guest,thank you for your amazing review! We are happy to see that we were able to fulfill your expectations and we hope to be able to welcome you back soon and provide you with anther exceptional stay.Kind regards from Vienna,Veronika Hotel Am Konzerthaus

8/10 Good

Richard

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Veronika on May 28, 2023
Dear Richard,thank you for your review! We are happy to see that you overall enjoyed your stay, and we hope to be able to welcome you back soon to provide you with an even better stay.Kind regards,Veronika Hotel Am Konzerthaus

10/10 Excellent

??

Stayed 3 nights in May 2023
Response from Anna on Jun 7, 2023
Dear Guest!Thank you for your great review!Kind regards,Anna

6/10 Okay

Arthur, Van Nuys

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good services.
Stayed 4 nights in May 2023
Response from Yamiel on May 16, 2023
Dear Arthur,thank you for staying with us in our Hotel Am Konzerthaus.We appreciate your review and hope to welcome you here again soon.Kind regards,Yamiel - Hotel Am Konzerthaus

10/10 Excellent

Arthur, Ramsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good location.
Stayed 2 nights in Apr 2023
Response from Veronika on May 6, 2023
Dear Arthur,thank you for sharing your review of your recent stay with us. We're glad to hear that you found our hotel to be in a good location. We strive to provide our guests with a convenient and accessible location to enhance their overall experience.We appreciate your feedback and hope to have the opportunity to welcome you back in the future.Best regards,Veronika Front Office Agent

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Nice room.
Stayed 1 night in Apr 2023
Response from Yamiel on Apr 30, 2023
Dear Robin,thank you very much for your kind review! We are looking forward welcoming you again soon!

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!
Stayed 1 night in Apr 2023
Response from Yamiel on Apr 30, 2023
Dear Nancy,thank you for kind review! I am very delighted to read, that your stay with us met your expectations! We are looking forward welcoming you again soon!

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 3 nights in Apr 2023
Response from Yamiel on Apr 25, 2023
Dear Marcelo, thank you for kind review. We are looking forward welcoming you again soon!

10/10 Excellent

MARIA TERESA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely experience
Stayed 1 night in Apr 2023
Response from Yamiel on Apr 20, 2023
Thank you for your kind review! We hope to welcome you again soon!

10/10 Excellent

Wan Hung

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
/
Stayed 3 nights in Apr 2023
Response from Hotel am Konzerthaus on Apr 11, 2023
Thank you for leaving this amazing rating.I am glad you enjoyed your stay.Thanks to your 5 Star rating we will grow another tree, in corporation with Wald4Leben.We are looking forward to welcome you back soon again.Kind regards,Adell Domitzi

10/10 Excellent

Sophie

Stayed 5 nights in Jan 2023
Response from Anna on Jan 26, 2023
Dear Sophie!Thank you very much for your great review!Kind regards,Anna - Hotel Am Konzerthaus

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Response from Nino on Jan 24, 2023
Dear Ruth, Thank you for your staying with us in our hotel and for your review. Kind Regards Nino - Hotel am Konzerthaus

10/10 Excellent

Iren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about this hotel . Service, cleanliness, location
Stayed 1 night in Jan 2023
Response from Philipp - Hotel Am Konzerthaus on Jan 17, 2023
Dear "Iren",thank you very much for your kind review.We hope to have you back soon.Until then, stay safe & all the best!With kind regards from Vienna,Philipp Gotschy Front Office Manager

10/10 Excellent

Adele

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Response from Philipp - Hotel Am Konzerthaus on Jan 17, 2023
Dear "Adele",thank you very much for your kind review.We hope to have you back soon.Until then, stay safe & all the best!With kind regards from Vienna,Philipp Gotschy Front Office Manager

8/10 Good

Lee Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to key sites in the old town district and to the Opera House. A few nice restaurants in the area. A smaller boutique hotel with a nice breakfast and bar area
Response from Anna on Dec 16, 2022
Dear Guest!Thank you for sharing your experience with us!We are very glad that you liked our central location very much. It would be amazing to welcome you back!Kind regards,Anna - Hotel Am Konzerthaus

10/10 Excellent

Audrey

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect site for exploring Vienna. Faultless hotel comfort & services. Stayed on friends’ recommendations which we endorse.
Stayed 4 nights in Nov 2022
Response from Ranjot on Nov 13, 2022
Dear Audrey,we thank you for the lovely review. It's delightful to hear that you enjoyed staying in Vienna in our hotel Am Konzerthaus - MGallery. We hope to see you again soon at the hotel. Best wishes

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Clean and attractive room. Friendly front desk staff. Well located near public transit and all the city center. Quiet rooms.
Stayed 1 night in Oct 2022
Response from Niklas Schuster on Nov 1, 2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Niklas Schuster Guest Experience Supervisor