Lobby

Reviews of Exe Vienna

4 out of 5
Exe Vienna
Ottakringer Strasse 34-36, Vienna, Vienna

Reviews

7.6

Good

Rating 10 - Excellent. 157 out of 684 reviews" "
Rating 8 - Good. 300 out of 684 reviews" "
Rating 6 - Okay. 147 out of 684 reviews" "
Rating 4 - Poor. 62 out of 684 reviews" "
Rating 2 - Terrible. 18 out of 684 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall - some staff members super friendly, some didn’t speak English that well. 7 min walk to the station. Breakfast was good. No coffee and tea in the room but you can ask the staff to make you a coffee downstairs. Pool was closed. Overall good value for money.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay overall.
The room was wonderful, bed comfortable. Not close to main area, however, tram right in front of hotel. We chose rate without breakfast, however, there is an Aldi's next to hotel (if you are on a budget), where you can purchase, croissants, pastries and cold coffee. The staff can warm something up for you if you ask, they speak English and are very nice. The room does not provide a bottle of water.
Stayed 2 nights in Dec 2023

8/10 Good

Junya

Liked: Cleanliness, staff & service, property conditions & facilities
I was lucky I could check in around noon, otherwise they normally let us in at 2pm. Thanks.
Stayed 1 night in Nov 2023

10/10 Excellent

elizabeth, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff!
Stayed 4 nights in Oct 2023

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good. Transport links were easily accessible. The room was spotlessly clean and the bed was very comfy. I slept soundly every night. The pool is 24 hours which I thought was excellent and it’s a very nice pool area. Unfortunately, the pool was cooler than I expected which was a shame. I didn’t use it at all because of that. The staff were all very friendly and my room was tidied every day whilst I was out. The mini bar was well stocked and very reasonably priced. I would definitely stay here again, I just hope that the pool is a little warmer.
Stayed 3 nights in Aug 2023

8/10 Good

Latif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Yuan, Westwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property. Efficient and friendly staff. Noice in the corridor at night.
Stayed 1 night in Jan 2023

6/10 Okay

Saurabh

Travelled with family
Disliked: Room comfort
Stayed 3 nights in Jan 2023

2/10 Terrible

Bryan

10/10 Excellent

Viacheslav, Tel Aviv

Stayed 7 nights in Jul 2022

10/10 Excellent

Tolga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience overall. I think the service and attention of staff is very good. Convienent as there’s markets and all sorts of shops that one would need. There’s also a very nice area with pubs and old breweries on the next paralel street so its very lively. As a hotelier myself i have to share i few things… the lobby and shared areas could be warmer. The a/c doesent need to be blowing cold air when its cold and raining. A bottle of still water could be comp. In the room. The mini fridge/tv table needs to be moved to be accessible because the doors open opposite ways and the bed is too close. Needs to be fixed. Clean rooms, nice staff that are helpful and very convenient. The breakfast was also nice 👍 Would def. Stay again.
Stayed 2 nights in Jun 2022

10/10 Excellent

Bojan

Stayed 1 night in May 2022

2/10 Terrible

Melissa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checked out as quick as I checked in. DIRTY HOTEL.
DO NOT BE FOOLED BY THEIR GOOD PHOTOGRAPHY. It looks nothing like the photos, you’re being hoodwinked. I checked into the room and checked straight back out again. It was SO DIRTY. The pool was closed, the tv didn’t work, there were stains on the bedding and Pringles all over the windowsill. Hotels.com were amazing and helped us to find alternative accommodation but honestly, I wouldn’t even recommend this place to backpackers on a budget. The receptionist offered me a complimentary drink while my nephew and I waited for my sister to join us - except they’d had a party at the weekend and they were out of stock of everything except leftover cold red wine that had been open for five days and tasted like vinegar! Pretty laughable really, though I can assure you I wasn’t laughing at the time. Such a strange experience and one I wouldn’t wish upon anyone - definitely do not book here!
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2021

8/10 Good

Ronnie

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and friendly staff. Pool floor was rather slippery but it was overall a good hotel.
Stayed 2 nights in Dec 2019

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great. Room was fab.Great location to centre with easy access on underground, Bathroom perhaps needed a bit of work.
Stayed 3 nights in Dec 2019

8/10 Good

D, Copenhagen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

6/10 Okay

Lenette

Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
misleading photos don’t be fooled
The photos of the hotel rooms look nothing like the reality. We booked a standard room, and when we got in it was horrible. Barely any space to move around the room, a tiny window and tiny bathroom you couldn’t swing a cat in. The room was boiling hot and we couldn’t change the temperature, we wanted to open the windows but didn’t feel safe in doing so as we were so close to the ground. No kettle or iron or anything. We asked to be moved to another room, it wasn’t great but still better than the original. At least it was ok a higher floor so we could open the window. Something that was kind of weird is that our room wasn’t properly clean for the entirety of our stay. We stayed for 3 nights total. And came back after being out for the day and would notice that some things had been moved but nothing had actually been cleaned. One bed had been made, and some of our belongings had been moved, a couple of new towels brought in, but the room wasn’t tidied or cleaned properly. Really strange. It almost looked as if someone had come in the room to look for something valuable to steal, moved everything around but not found anything worth taking. Bizarre. All this being said the staff were still very friendly and accommodating. None of the above is any reflection on the staff’s professionalism and kindness, so thank god for that!
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
Unhelpful front desk. Lousy room at the back of the hotel where all of the housekeeping trolleys were stored right outside our door. This, despite a particular request to stay with our family group in the main hotel. Avoid all rooms on the first floor or invest a little more in a better hotel. Can't recommend.
Stayed 1 night in Aug 2019

8/10 Good

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with very friendly staff. The room was nice and clean and the bed very comfortable. The bathroom was a bit small, but still acceptable. It is located slightly outside of the city centre, but a tram going to the downtown stops a few step from the hotel door.
Stayed 6 nights in Aug 2019

10/10 Excellent

Rocky, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good property. Very clean just a little outdated. The bed were very firm but the pillows rocked. WiFi was great and had zero problems with it. Kind of an out there location from the tourist spots but didn't take too long to get to them considering the price. All and all a good stay.
Stayed 3 nights in Jul 2019

10/10 Excellent

Quinn

Liked: Cleanliness, staff & service, amenities
Nice place to stay, friendly staff, easy to get to by public transport
Stayed 2 nights in Jul 2019

8/10 Good

Dohotaru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 4 nights in Jun 2019

8/10 Good

Armands

Liked: Staff & service, room comfort
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

10/10 Excellent

Sukhwinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great, especially on a weekday. The onl6
Stayed 2 nights in May 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom in single rooms is completely unacceptable. You literally can't sit normally on the toilet unless you are a small child. There is a heater right in front of it. The bathroom door gets stuck on the sink because the room is so small. The walls have tears and gashes that they don't bother to fix. Also know that the bed is very firm and pillows are very flat. Bath towels are of low quality.
Stayed 3 nights in Apr 2019

6/10 Okay

Khaled

Liked: Cleanliness, property conditions & facilities
20-30 minutes by Tram to the center. Everything you need around the hotel. Small Bathroom with no lock 🔒
Stayed 6 nights in Apr 2019

4/10 Poor

JUOZAS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Camden, Milano, IT

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff and the room were nice, though some of the flooring and paneling needed replacing
Stayed 1 night in Mar 2019

6/10 Okay

George

Disliked: Room comfort
Miros urat in camera si pe hol.
Stayed 5 nights in Feb 2019

8/10 Good

George

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really friendly staff, great pool and gym area and cosy room.
Stayed 4 nights in Jan 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2018

10/10 Excellent

ELIRAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
8.9
מלון טוב במרכז וינה בערך 3.5 קמ מלב העינינים חשמלית בפתח המלון מומלץ מאוד בריכה מחוממת אוכל טוב ובשפע ל
Stayed 5 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Had higher expectations from this hotel. The staff was amazing but the rooms were not. Neighborhood was not great either.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great environment for out type of independent traveling. Right outside the front door 44 tram stop. 14 minutes to Stottentor, major hub for trams, underground. extensive buffet breakfast. wonderful staff
Stayed 12 nights in Dec 2018

8/10 Good

Hollie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to the city centre and had great transport links. Staff were lovely and helpful. Room was smaller than shown in photos, bed kept moving and pillows and duvet were very flat but otherwise a nice stay. Would recommend for a short stay.
Stayed 3 nights in Dec 2018

10/10 Excellent

Katerina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

4/10 Poor

Chris, Tampa

Liked: Staff & service
Disliked: Property conditions & facilities
Property was old and need some renavation. Majority of staff was knowledgeable.
Stayed 3 nights in Nov 2018

10/10 Excellent

ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel. Very welcoming staff making it's best to give you a pleasurable stay. Parking possibility. i will definitely come back.
Stayed 6 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018

6/10 Okay

claudia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018