Stay away from this place. We were left stranded at 2am. No hotel reception after 11pm and the security guard who was sent to open a room for us refused to open when his colleague telephoned to tell him they didn’t get our booking even though I showed him my confirmation email. After spending an hour on the phone with the website we booked from we gave up and paid for a room somewhere else. We later found out we were not the first case by this hotel, there were many travellers in the exact situation as us. This hotel changed their name to hotel Piano mobile, but it’s the same owner. Very disappointing.
To top it up, we received an email from them to ask how was our stay!