Bar (on property)

Reviews of voco Vienna Prater, an IHG Hotel

4 out of 5
voco Vienna Prater, an IHG Hotel
Engerthstrasse, 173-175, Vienna, VIE

Reviews

9.2

Wonderful

Rating 10 - Excellent. 9 out of 16 reviews" "
Rating 8 - Good. 7 out of 16 reviews" "
Rating 6 - Okay. 0 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Rodrigo A. Frez-Hidalgo, Front Office on Jan 24, 2024
Dear Ana,Thank you for taking the time to tell us about your experience at voco VIENNA PRATER.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing voco, Sincerely,Rodrigo Frez Hidalgo info@vo-vienna-prater.com

8/10 Good

Anita, Stanmore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely well situated property within walking distance of metro links to other parts of the city. Rooms comfortable and clean, bed was excellent as were all the amenities in the room. Could get slightly warm in the night in the room, however this was just a personal preference, yet my husband said the temperature was fine for him. Breakfast was good, with a few vegetarian options available as well as the standard breads, fruits, cereals, teas and coffees. We would definitely recommend this modern, classy hotel. Thank you to all staff.
Stayed 4 nights in Nov 2023
Response from Toy Malik, FOM on Dec 26, 2023
Dear Mrs. Anita,thank you for sharing your positive experience with us. We are very glad to hear that you were able to find the optimal comfort of our room.The staff is also very happy to hear about your positive feedback.We are looking forward to welcoming you in our property again.Best regards and Merry Christmas,Toy MalikFront Office Manager

10/10 Excellent

Gabriele Manuela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundlicher Service, gutes Essen, schönes Zimmer.
Stayed 4 nights in Feb 2024
Response from Rodrigo A. Frez-Hidalgo, Front Office on Feb 27, 2024
Liebe Gabriele,Herzlichen Dank für die tolle Bewertung!Wir nehmen uns hier den Wiener Charme zu Herzen und versuchen stets mit einem Lächeln zu punkten :)Es freut uns sehr, dass Ihnen das Essen gemundet hat.Wir würden uns freuen, Sie bald wieder als Gast bei uns begrüßen zu dürfen!Herzliche Grüße,

8/10 Good

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Rodrigo A. Frez-Hidalgo, Front Office on Jan 31, 2024
Lieber Frank,herzlichen Dank, dass Sie sich die Zeit genommen haben, uns zu bewerten.Wir freuen uns, dass der Aufenthalt zufriedenstellend war und würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen!

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, property conditions & facilities
Super nettes Personal und gute ÖPNV-Anbindung. Toll, dass man bei dem Kaffeeautomaten auch Milchalternativen (Mandelmilch) auswählen konnte. Frühstuck ansonsten wie in jedem Hotel.
Stayed 4 nights in Dec 2023
Response from Rodrigo A. Frez-Hidalgo, Front Office on Jan 8, 2024
Liebe Lea,Vielen Dank dafür, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu schreiben!Die Anbindungen wirken für das ungeschulte Auge vielleicht unpraktisch, aber faktisch haben wir den Pratestern und den Hadelskai gleich daneben, von wo aus man überall hin gelangt.Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen!

8/10 Good

Serenella

Stayed 4 nights in Dec 2023
Response from Rodrigo A. Frez-Hidalgo, Front Office on Jan 8, 2024
Dear Serenella,Thank you for taking the time to give us a review on your experience at voco VIENNA PRATER.Sincerely,Rodrigo A. Frez-Hidalgo

10/10 Excellent

Marta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En cuanto entramos al hotel ya el Hall era muy bonito, la decoración moderna y elegante. En recepción nos atendieron de maravilla y muy amablemente. Todo el personal siempre con buena cara y dispuestos a facilitarnos cualquier petición que tuviéramos, tanto en recepción como en comedor. Las habitaciones también decoradas de forma moderna y elegante. La cama comodísima y con un edredón que proporcionaba bastante confort y calor. La limpieza muy correcta. El desayuno también bueno. Buena relación calidad precio. En resumen, nos encantó el hotel, si alguna vez volvemos a Viena, con toda seguridad elegiremos de nuevo el mismo hotel. Como punto final, destacar la atención de Antonio, que estuvo pendiente de que todo estuviera a nuestro gusto y nos dio recomendaciones sobre Viena.
Stayed 4 nights in Dec 2023
Response from Toy Malik, FOM on Dec 26, 2023
Dear Mrs. Marta,we highly appreciate you for sharing your experience with us. The staff is very glad to hear that they could make your stay feel like at home. We are looking forward to welcoming you in our property again.Best regards and happy hollidays,Toy MalikFront Office Manager

10/10 Excellent

Monika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal sehr nett- ganz super freundlich war Frau Anette vom Frühstück- vielen Dank
Stayed 3 nights in Nov 2023
Response from Front Office Team on Nov 21, 2023
Es freut uns zu hören, dass Ihnen der Aufenthalt so gut gefallen hat.Schön zu hören, dass Sie den Aufenthalt bei uns in guter Erinnerung haben.Es ist schön zu lesen, dass Sie das freundliche Personal lobend erwähnen.