This hotel is indeed worth the good reviews! The staff was great, going the extra length in allowing us to check in early, and even print the covid tests I needed in order to return home. The location is not so great (dirty) but close to the main station, so if you’re visiting other cities, like I did, it is perfect. There are two grocery stores in front of the hotel so you can save a lot by not eating in restaurants all the time. And it is really close to the Karlskirche and Belvedere. I was VERY satisfied with my experience!
The only things I did not like was the shower, that doesn’t have a door so the bathroom gets all wet, and the fact that the breakfast is not included. It is good, but shouldn’t have to cost extra. But those were not enough, at least for me, to bump the review down one star.