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GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
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Property Amenities
Opened in 1898, the Ambassador Hotel has hosted famous guests such as Marlene Dietrich and Mark Twain. The hotel is within a short walking distance of major sights such as St. Stephen’s Cathedral, the Hofburg Imperial Palace, and the State Opera.
In fair weather, guests can watch the world go by with a glass of wine or coffee in the hotel's open-air café located on the Karntner Strasse. The hotel also features a restaurant serving Austrian cuisine and seasonal dishes, as well as an atrium lounge offering coffee, cocktails, and snacks. A winter garden overlooks the historic Neuer Markt square. Other amenities include a business center and complimentary wireless Internet access. Multilingual staff can help book a trip to the opera or plan tours around Vienna.
Room Amenities
Rooms
The 86 air-conditioned guestrooms at Ambassador Hotel feature city views and select antiques. Individually-furnished guestrooms provide a minibar, free wireless Internet, LCD TV with cable channels and pay movies, safe, and direct-dial phone. Bathrooms include shower/tub combinations, phones, bathrobes, and slippers. Complimentary newspapers are available. Services include wake-up calls, housekeeping, and a nightly turndown service.
All guestrooms are non-smoking.
Dining
Ambassador - International and Austrian dishes served in a contemporary setting with integrated open-view kitchen and parquet floor. The restaurant leads to an attractive winter garden overlooking a fountain by the artist Raphael Donner.
Atrium Bar - Typically Viennese Grunderzeit-style high-ceilinged atrium with marble pillars and crystal chandeliers featuring a cigar menu and serving specialities such as vanilla-spiced rum.
Showing 1 - 10 results (of 311) · See more Ambassador Hotel reviews
out of 311 reviews
“Good bet”
This is an older hotel in a great position in the city, just off the main drag. It's supposedly 5* but definitely lacks the luxury of other hotels of that class in the city. Having said that, the staff are efficient, the room was both huge and comfortable, and my stay was very good value for money - it was an excellent choice.
“excellent choice”
Gracious and spacious. Suite like double room easily handled third occupant. Perfect location. Attentive and helpful staff
“Short break”
This hotel is situated very close to St Stephens Place which is heart of Vienna. Wherever you walk you can see the spire which brings you back. The area is pedestrianised and easy to access all areas of Vienna either walking, tram or underground. It is excellent value for money, albeit Vienna as a whole is an expensive place to eat and drink. The hotel staff spoke English and were helpful with directions and information. The Breakfast was too expensive for us. Lots of cafes available locally for a Vienna Breakfast. It's an old building with renovations and extns which are tastefully done. I would go again most definetely
“Great location”
This hotel has the perfect location; all the important attractions are located within walking distance. The staff is very friendly and helpful, always willing to suggest and recommend on restaurants and things to do. Rooms are big and comfortable; I will stay there again anytime without hesitation.
“an excellent base”
We really enjoyed our time in Vienna. The hotel provided an excellent base for exploring the city and its vicinity. The central location (right at the centre of the best part of the city) proved to be a great advantage. Our room was literally spotless and the staff was really friendly. Would go back again.
“As central as it gets”
I took my family to the Ambassador four a four day break. We could not have been more impressed by the Hotel. It could not be more central to Vienna (which is compact anyway) but it is a hotel of real style and the reception staff were outstanding. The rooms we had had been recently refurbished to a high standard and did have air con (contrary to some hotel info on the web). The only gripe is the cost of the breakfast (try the cafe more or less across the road) but the breakfast itself was good. Dont expect a lot of flashy facilities (spa, etc) but if you want good old fashioned quality this would be hard to beat. Thoroughy recomended.
“That is my choice for the next trip in Vienna”
The hotel is well situated. The reception was friendly, the room clean and I was never bothered. The location is right between the Opera and the Cathedral. Many good places to eat with all level of services from fast food to expensive diner. The reception was very accomodating to book all the tours (including Prague). At departure, I asked for a taxi back to the airport and it was there and on time (not like Paris where he left me stranded).
“gret location and clean”
Nice place, big roioms and nice bathroom. The only problem with this hotel was the internet service as they only had one very slow computer for people to share. I even told the front desk they need 2 new computers.
“Ambassador hôtel très recommandé”
Rapport qualité -prix excellent. Le forfait voyage avion plus hôtel permet de bénéficier d'un super hôtel de luxe pour un prix rès intéressant. L'hôtel très bien situé et c'est un atout majeur. Une chambre spacieuse et confortable. Vraiment satisfait de ce séjour à Vienne.
“Have stayed there twice this year and will return...excellentnt location”
The Ambassador Hotel is extremely well located for excellent restaurants, shops and near the Albertina. Most of Vienna's most famous sites are an easy stroll away.The bedrooms are large and very comfortable. As I always arrive very late I know that I will still receive a warm and friendly welcome. Staff are efficient and helpfull. The hotel is excellent 'value for money'.
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
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Showing 1 - 10 results (of 311) · See more Ambassador Hotel reviews
The preferred airport for Ambassador Hotel is Vienna (VIE-Vienna Intl.) - 15.8 km / 9.8 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
