Property amenity

Reviews of The Magnolia Hotel and Spa

4.5 out of 5
The Magnolia Hotel and Spa
623 Courtney St, Victoria, BC

Reviews

9.8

Exceptional

Rating 10 - Excellent. 867 out of 1005 reviews" "
Rating 8 - Good. 110 out of 1005 reviews" "
Rating 6 - Okay. 19 out of 1005 reviews" "
Rating 4 - Poor. 7 out of 1005 reviews" "
Rating 2 - Terrible. 2 out of 1005 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
The location was amazing, everything was in walking distance. The staff was great and very accommodating. I would definitely recommend this hotel!
Stayed 2 nights in Mar 2024

10/10 Excellent

Susan, Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Understated luxury, great coffee/tea, very good in-house restaurant, close to everything downtown. We loved our stay.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ali

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2024

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the environment of the property. Though we didn’t get the room we initially booked nor did they notify us until we arrived and checked-in. Wish we knew ahead of time but they gave us a corner room instead. Gave us extra credit for the mishap but would have appreciated it if I was notified beforehand. There was free coffee and tea located in the lobby and room. Staff were friendly. Overall for Victoria and the location it wasn’t bad.
Stayed 1 night in Mar 2024

8/10 Good

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from the staff was impeccable. They not only anticipated our needs but went out of their way to make our anniversary stay as special as it could be. I would love to stay at this hotel again in the future… however my only small complaint was that we did not find their beds to be as comfortable (sheets/bedding were also not soft or as inviting) as you would expect for this caliber of hotel. Otherwise, loved the central walkable location and would recommend this hotel to anyone!
Stayed 1 night in Mar 2024

10/10 Excellent

Aurora, Wheat Ridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was luxurious, spacious and comfortable. The bathroom had both a tub and separate step-in shower. The bath had path lighting as soon as you stepped into the bathroom. The toiletries provided were first rate. All staff members were friendly and helpful. The location was close to many dining and shoppng options.
Stayed 3 nights in Mar 2024

10/10 Excellent

Delano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Mar 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service great location .
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Caitlin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel - helpful staff and perfect location!
Stayed 2 nights in Feb 2024

10/10 Excellent

Sandra Denise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and rooms were amazing
Stayed 4 nights in Mar 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Yating

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend
Stayed 1 night in Mar 2024

10/10 Excellent

Kimberly A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice place to say. Walking distance to everything.
Stayed 1 night in Feb 2024

8/10 Good

Ryoga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down, one of the nicest places I have ever stayed.
Stayed 2 nights in Feb 2024

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are many factors involved in awarding CAA 4-Diamond status, but the most important one I'd evident the moment you speak to a single staff member. Every single team member is a true client care professional. I cannot express how much it means for a working class journeyman to be able to treat his wife to a twentieth anniversary where we couldn't have been made more welcome even if we had arrived by private jet. We will never forget it. As an aside - the Happy Hour at the Courtney Room is not to be missed! There is nothing like fresh shucked oysters and strong handcrafted cocktails overlooking arguably the most beautiful harbour in the world to make one feel truly decadent
Stayed 2 nights in Feb 2024

10/10 Excellent

Katlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely space!
Stayed 1 night in Feb 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Had an outstanding stay at the Magnolia for our engagement celebration! All staff members were incredibly kind and helpful, from front desk, to valet, to housekeeping. Special shout-out to Natalie who checked us in and offered a room upgrade and complimentary sparkling wine. She also gave us a thorough introduction to Downtown Victoria and gave us a few ideas for activities to do and restaurants to visit. The prime location of the hotel meant we were able to walk to all of our destinations within 10-15mins. 11/10 stay, we will be back!
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great facility & location.
Stayed 1 night in Feb 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Hilarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely delightful property. The team at the front desk were exceptional and friendly. Very clean and well appointed room. Walking distance to harbour and great restaurants and shopping. Thanks!
Stayed 1 night in Feb 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, very nice room, comfortable bed, great bathroom, well apptd.
Stayed 1 night in Dec 2023

10/10 Excellent

Shahram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Duane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Feb 2024

10/10 Excellent

Lela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great and so was the view. The staff were all very friendly & their service was excellent. Will definitely stay here again in the future
Stayed 2 nights in Feb 2024

10/10 Excellent

Shawna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and cozy with thoughtful and luxurious little touches throughout. The staff at the hotel and restaurant are the best. Genuine, knowledgeable and so attentive. This hotel is impeccably decorated maintained and managed and is nestled in a perfect spot to explore Victoria. I have also heard the spa is fantastic. The perfect spot!
Stayed 1 night in Feb 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For the money, hands down the best place to stay. Great rooms, great bath tubs, super clean and the best service around. Good movie channels also. Great location…
Stayed 2 nights in Feb 2024

10/10 Excellent

Trygve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are excellent
Stayed 1 night in Feb 2024

10/10 Excellent

Dorothy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are fabulous. I’m a regular and feel like this is a top choice in Victoria. Step aside, Empress.
Stayed 1 night in Jan 2024

10/10 Excellent

Jay

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bathroom, clean and safe
Stayed 1 night in Jan 2024

10/10 Excellent

Amanda

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the hotel from we arrived until we left. It was clean, the room was spacious and nicely decorated and the service was impeccable! Valet parking was amazing and the front desk staff were all wonderful. Check in and out was seamless and quick and the duty manager even sent up a complimentary bottle of sparkling wine the night we arrived after I commented it had been a long day travelling with two young kids. The hotel is close to everything, but also off the beaten track so very quiet for sleeping. The bed was comfortable and the rain head shower was wonderful. Overall we loved our stay here and would highly recommend it to anyone wanting to be spoiled and pampered. My two young children and little dog were also made to feel very welcome. If I could find one thing I didn’t like was no pool/hot tub..but we honestly didn’t even miss it once we were there. We’ve stayed at the Empress and the Grand Pacific during previous visits to Vancouver Island but I have to say I enjoyed The Magnolia the best of all. 10/10.
Stayed 3 nights in Jan 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable rooms Staff extremely friendly and helpful
Stayed 1 night in Jan 2024

10/10 Excellent

Behyad

Liked: Cleanliness, staff & service, property conditions & facilities
nice stay!

10/10 Excellent

Branden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Beatrice

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room with a fantastic view. Relaxed and elegant atmosphere. Will come again
Stayed 1 night in Jan 2024

10/10 Excellent

Sheila

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, clean, great friendly staff Great restaurant Highly recommend staying here
Stayed 4 nights in Jan 2024

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Michael

Stayed 3 nights in Jan 2024

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean. Staff was friendly and helpful.
Stayed 1 night in Jan 2024

10/10 Excellent

Jeff

Stayed 1 night in Jan 2024

10/10 Excellent

Dylan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch all around. Staff, service, amenities, dining, decor can not be beaten. Cant wait to return!
Stayed 3 nights in Jan 2024

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Boutique Hotel in the heart of Downtown Victoria
Stayed 2 nights in Jan 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , Friendly staff, would stay here again.:)
Stayed 1 night in Jan 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very modern and beautiful hotel located conveniently in downtown Victoria. It’s close to almost everything - Legislative, BC museum, bug zoo, miniature museum and China town. Lots of food and entertainment around the location. The staff are very friendly and helpful. There are cider (season drinks), coffee and fruits in the lobby. The rooms are super accessible and large. Extremely clean with everything you need. Highlights are the free coffee and tea, chocolates, comfy robes and Dyson hairdryer in every room. Would recommend this place to anyone visiting Victoria.
Stayed 1 night in Jan 2024

10/10 Excellent

Lyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. We will definitely come back again.
Stayed 1 night in Jan 2024

10/10 Excellent

Aneisha

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you guys for helping our family to have a lovely getaway.
Stayed 2 nights in Dec 2023