Ratings based on 696 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from winnipeg, MB

Nice hotel walking distance to downtown Victoria

Posted 5-Feb-2014
They are renovating the hotel so it wouldn't be a fair assessment.
2 out of 5
by A verified traveller

Under Construction

Posted 2-Feb-2014
It was basically under construction... it says its been remodelled in 2012, it hasn't. There was no restaurant or lounge or pool open and they wanted to charge us full rate. Not happy !!!!!!!
5 out of 5
Recommended
for Couples
by A verified traveller

nice for a island get away .

Posted 7-Jan-2014
Pros: the location as well as the size of the room.
Cons: a small fridge .
Location: going out for a bite of food .
Nice to get away with your bf / gf as well as a little romance .
5 out of 5
Recommended
for Everyone
by Eva

Central Victoria Location

Posted 3-Jan-2014
Pros: I really appreciated how close the hotel was to everything.
Cons: The only thing I would change would be the price for parking - it was $16 per night.
Location: At this hotel you are within walking distance to The Empress Hotel, the Royal BC Museum, the Miniature Museum, etc.
I stayed here with family (my parents and my children) around Christmas 2013. The location is walking distance from all the main sights in downtown Victoria. The hotel seems to have been updated since I was last there a few years ago and was on par with a Marriott.
4 out of 5
Recommended
for Everyone
by A verified traveller

This traveller left a rating score only Posted 1-Jan-2014
4 out of 5
Recommended
for Everyone
by A verified traveller

Enjoyed our stay....

Posted 31-Dec-2013
Nice, clean, comfortable room. We were on the 15th floor, and really enjoyed the view. The location is great, very central, close to shopping and restaurants, and attractions. We were disappointed though that the restaurant was not open for breakfast. I think they said it was closed for breakfast on Sunday and Monday mornings. Would not stay here in the summer time - no A/C. We were on the 15th floor, and really enjoyed the view.
4 out of 5
Recommended
for Everyone
by Oz from Vancouver Island

business hotel

Posted 30-Dec-2013
Pros: location
Cons: general cleanliness
Location: close to most good restaurants and entertainment
Staff was off for Xmas day - understandable but, long term problems: surfaces not clean and the carpet is inneed of a cleaning. Bed was comfortable! Oz
4 out of 5
Recommended
for Everyone
by A verified traveller

This traveller left a rating score only Posted 19-Dec-2013
4 out of 5
Recommended
for Everyone
by A verified traveller

This traveller left a rating score only Posted 18-Dec-2013
4 out of 5
Recommended
for Everyone
by A verified traveller

Great downtown location

Posted 15-Dec-2013
Pros: Great location. Wonderful staff. Comfortable rooms
Location: Walking distance to everything downtown
Unfortunately , no one told us that the hotel was closing at the end of January. It is going to be closed for 6-8 months and become a Hilton. Due to the upcoming closure many of the facilities are already closed at the hotel. A wee bit frustrating.