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Comfort Inn & Suites Victoria - Victoria Hotels
Rating: 3.0 Stars

Comfort Inn & Suites Victoria

6603 N.E. Zac Lentz Parkway, Victoria - Map
 
 
"Excellent Hotel; OUTSTANDING STAFF!"
I only became aware of this hotel on my previous trip to Victoria, Tx in March 2015. Because it was new, I expected the rates to be rather high. However, I was pleasantly surprised at the rate available through Expedia-AARP. Next, I'd like to commend the management & staff for creating one of the most enjoyable lodging experiences I've had in a very long time! The facilities and amenities are top rank. Breakfast selections are very extensive & the little visitor comfort touches around the facility are amazing. However, I really need to comment about the great staff, especially Joseph & Rocio. I initially spoke w/Joseph the day before I arrived & made some requests due to my mobility issues. He was extremely accommodating over the phone-he was even better in person. You can tell he has a special knack for customer service & customer satisfaction is a high priority for him. As an added plus, he was training new hire Rocio. Like Joseph, she too has outstanding people skills. Though she was new to this hotel, you'd only know that if she told you. She is a quick learner, as I was able to observe the following evening as she flawless handled the front desk alone. She handled tasks & guest requests like a seasoned professional. Joseph & Rocio make a great team & I wish them much success within the company. In fact, every employee I encountered was very courteous & helpful. This hotel is amongst my top 3 choices whenever I visit Victoria! David W. Seals Jr
Traveller from Sugar Land, Tx
Located in the heart of Victoria, this hotel is 1.1 mi (1.8 km) from Victoria Mall.More

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