Dear Sandra,Thank you for your feedback. It is important to us and helps us make changes to better serve our guests. I'm sorry that your stay wasn't pleasant. We are renovating, and unfortunately that was the only handicap room we had available at that time. I'm also sorry about the alarm going off. The lights were blinking in your room because our handicap rooms are also for the hearing impaired. We don't have ice machines yet, because of the renovation. The plastic bags filled with ice was to accommodate those that wanted ice. I'm sorry the presentation was lacking. We will change that in the future. Again, thank you for taking the time to leave us a review. We hope to see again in the future.

Dear Juanita,Thank you so much for leaving your kind feedback, we appreciate all feedback good or bad. I'm happy you chose to stay at Candlewood Vicksburg as we are conveniently located right off the interstate near restaurants & shops. We hope that through passing you would continue to choose to stay at Candlewood Vicksburg.

Thank you for your feedback we take pride in making sure our guest feel at home. The building isnt shifting so let me aplogize for that however, we do have a few new things happening within the next near months to come that will change all of that. Feel free to come back and join us after this is complete. See yaeh soon

Thank you for your feedback we take pride in making sure our guest feel at home. We are excited that you enjoyed your stay We have new things in the near months to come and would like for you to enjoy it with us. See ya soon

Thank you for your feedback we take pride in making sure our guest feel at home.

Thank you for your feedback we apologize your stay didn't go as planned. Unfortunately our pool is closed indefinitely. As far as the exercise equipment we apologize if you had a difficult time using it. As far as housekeeping we are an extended stay property and only service on assigned days we apologize if you missed your day

Thank you for your feedback. We apologize that you had an issues with your stay. We look forward to seeing you on your return trip to experience our upgrades with us.

Thank you for your feedback. We apologize for you not being able to get a room. However, we quite normally are booked at a fast past. as far as your credit card being charged Hotels.com would have to render you with their assistance.

Thank you for your feedback We apologize for the wait time at times front desk clerks will be away from the desk assisting other guest. We take pride in making sure our guest feel at home. Once again we apologize and look forward to seeing in the future.

Thanks for the feedback we appreciate your response We take pride in making sure our guest feel at home. Hope to see you soon

Thanks for the feedback we take pride in making our guest feel at home. We hope to see you soon

Thank you Monica we are pleased to know that you enjoyed your stay with us. We take pride in making sure our guest feel at home. we look forward to seeing you again in the near future.

Dear Paul,First I would like to thank you for choosing to stay at Candlewood Suites Vicksburg. I do apologize that you were misinformed about our pet policy through the Third party booking agency. As a suggestion, in the future to avoid situations such as yours I always recommend to call the property as to each company hotel has different pet policies. Again I send my sincerest apologies and we hope that through passing you still choose an IHG hotel.

Dear Anonymous,Thank you for taking the time to leave a review. I give my sincerest apologies for the your experience. The great thing is, we take feedback such as yours and use it to make the necessary changes to provide better service to our future guest. We are due to have renovations in the upcoming months that we here at Candlewood are most excited about. We do hope that this did not impact any future visits & we hope to provide you with a better stay. As always thank you for choosing Candlewood Suites Vicksburg.

Dear Ginny,Thank you for taking the time to review and leave your comments, all feedback is highly appreciated. Great news we are due to start our renovations in the upcoming weeks so I hope that through passing your will give us another opportunity to exceed your expectations. Again thank you for choosing candlewood Vicksburg.

Dear Jack,Thank you so much for taking the time to leave a review. Most importantly thank you for choosing Candlewood Suites Vicksburg. We are due to start renovations in the upcoming weeks so we are looking forward to seeing you again in the future after our newly remodeled hotel is completed. Again Jack thank you for choosing Candlewood.

Hello Lateeta,First I would like to start by saying thank you for taking the time to leave your remarks of our hotel. Whether its good or bad we appreciate all feedback to help better serve our guest. Thank you again for choosing candlewood Vicksburg & I send my deepest apologies that your stay did not meet your expectations.

Dear Tracy, Thank you so much for taking the time out to leave a review for your stay. Your feedback is always Greatly appreciated. We are glad to hear you enjoyed your stay and we look forward to seeing you again in the future.

Dear Gary,First I would like to apologize for any inconvenience with the issues that occurred during your stay. Maintenance was notified & all issues have been resolved so that future guest does not experience the same issues. I would like to also thank you for taking the time choosing to stay at Candlewood Vicksburg & that through passing you will give us another opportunity to provide you with a better stay.

Dear Robert,First I would like to thank you for taking the time to leave a review. We want you to feel comfortable sharing good news or bad news with us. Good thing is we are up for renovations in the upcoming months & we hope that through passing you will give us another opportunity to make things better. With todays economy there are a lot of companies who fall short with employees but we still strive to give our very best with each guest that we have encounters with. Thank you again Robert for choosing Candlewood Suites Vicksburg.

Dear Angela,We would like to thank you for leaving your comments, most importantly we would like to thank you for choosing Candlewood Suites Vicksburg. It was a pleasure to have you. We strive to make every guest feel right at home. Safe travels and we look forward to seeing you again through passing. Again thank you for choosing Candlewood Vicksburg

Dear Marketh,Thank you for taking the time to leave a review. I give my sincerest apologies for the your experience. The great thing is, we take feedback such as yours and use it to make the necessary changes to provide better service to our future guest. We are due to have renovations in the upcoming months that we here at Candlewood are most excited about. We do hope that this did not impact any future visits & we hope to provide you with a better stay. As always thank you for choosing Candlewood Suites Vicksburg.

Dear Charles,Thank you very much for taking the time to write about your comments, We are sorry to hear you had a less pleasant stay with us, The items you have mentioned regarding the cleanliness of & quality of the room will be addressed with our housekeeping manager. Again, we regret that this impacted your experience at our hotel and hope to offer you a more pleasant stay in the future.

Dear Ellen,Thank you for taking the time out to review our hotel. We are pleased to hear about your stay. We try to make every guest feel right at home. We truly value your feedback.

Dear Erika,Thank you very much for taking the time to write about your comments, We are sorry to hear you had a less pleasant stay with us, The items you have mentioned regarding the quality of the our gym equipment will be addressed with the manager. Again, we regret that this impacted your experience at our hotel and hope to offer you a more pleasant stay in the future.Front Ops,Dion Hall

Dear Whitney,Thank you very much for taking the time to write about your comments. We are sorry to hear you had a less pleasant stay with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make the changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Candlewood Suites.

Dear Amy,Thank you very much for taking the time to write about your comments. We are sorry to hear you had a less pleasant stay with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make the changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Candlewood Suites.Front Operations Manager,Dion Hall

Dear Lynne,Thank you very much for taking the time to write your comments. First of all we would like to thank you for your recent stay at Candlewood Suites Hotel in Vicksburg, Mississippi. I am so sorry to hear you did not enjoy your overall experience & found that our pet fee was not to your liking. As we are an extended stay hotel that accommodates long term guest, each location & hotel all have its own policy & pet fee. We do hope to see you again in the future, again thank you for choosing Candlewood Suites Vicksburg.

Dear Christina, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. We are committed to high levels of cleanliness, It’s something our staff takes pride in, so we value your feedback. We will be sure to pass your kind words along to our staff. Thanks again for staying with us.

Dear Tongie, Thank you very much for taking the time to write about your comments, We are sorry to hear you had a less pleasant stay with us, Please also contact us here at the hotel, so we can obtain additional information about your stay. Again, we regret that this impacted your experience at our hotel and hope to offer you a more pleasant stay in the future.

Dear Cynthia, Thank you for taking the time out to review our hotel. We are pleased to hear about your stay. We try to make every guest feel right at home. We truly value your feedback.

Dear Katherine, Thank you for taking the time out to review our hotel. We are pleased to hear about your stay. We try to make every guest feel right at home. We truly value your feedback.

I would like to thank you for choosing to stay at Candlewood Vicksburg. We appreciate your feedback. We hope to see you again soon in the future.

First we would like to thank you for your feedback, and choosing to stay here at Candlewood Vicksburg. We hope to see you again in the future.

Dear James, Thank you for taking the time out to review our hotel. We are pleased to hear about your stay. We try to make every guest feel right at home. Yes we are an extended stay hotel, so that's why breakfast isn't provided complimentary. We truly value your feedback.

Dear Adam, Thank you very much for taking the time to write about your comments. We are sorry to hear you had a less pleasant stay with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make the changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Candlewood Suites.