View from property

Reviews of Bonvecchiati Palace

4 out of 5
Bonvecchiati Palace
San Marco, Calle Dei Fabbri, 4680, Venice, Veneto

Reviews

9.2

Wonderful

Rating 10 - Excellent. 549 out of 836 reviews" "
Rating 8 - Good. 227 out of 836 reviews" "
Rating 6 - Okay. 41 out of 836 reviews" "
Rating 4 - Poor. 14 out of 836 reviews" "
Rating 2 - Terrible. 5 out of 836 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ira

Stayed 2 nights in Sep 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great short break in Venice
Had a great weekend break in Venice. Hotel spotlessly clean and in a great location.
Stayed 3 nights in Oct 2023
Response from Bonvecchiati Management on Oct 28, 2023
thank you!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Bonvecchiati Management on Oct 27, 2023
thank you

8/10 Good

Jakov

Stayed 3 nights in Oct 2023

8/10 Good

Nishi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good location. The only fault is the windows should be double glazed so that the garbage can noise is not disturbing you from 5am in the morning which made our sleep terrible afterwards. Did complain but rooms offered otherwise were smaller and stuffy so staying in original room. Service at front desk by young lady was excellent she showed us rooms before we decided to take. Locstion was excellent fir walking in Venice to major attractions restaurants and bars.
Stayed 3 nights in Oct 2023
Response from Bonvecchiati Management on Oct 23, 2023
THank you

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect place to stay for your first trip to Venice! Brilliant location in the middle of the main attractions and among some great restaurants and bars. All the staff were super friendly and helpful. Will be back without any hesitation!
Stayed 3 nights in Oct 2023
Response from Bonvecchiati Management on Oct 17, 2023
thank you!

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So happy with our stay. Excellent in every respect
Stayed 2 nights in Oct 2023
Response from Bonvecchiati Management on Oct 28, 2023
thank you

6/10 Okay

Mark

Travelled with partner
Liked: Staff & service
just an average hotel, rundown place :-(
Stayed 1 night in Oct 2023
Response from Bonvecchiati Management on Oct 23, 2023
THank you

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Bonvecchiati Management on Oct 15, 2023
thank you!

10/10 Excellent

Eleonore

Stayed 3 nights in Oct 2023
Response from Bonvecchiati Management on Oct 28, 2023
thank you

8/10 Good

Eileen

Travelled with partner
Great location. Extra clean, big comfortable room and good breakfast.
Stayed 3 nights in Oct 2023
Response from Bonvecchiati Management on Oct 15, 2023
Thank you!

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel. Very clean and comfortable. The staff was great very helpful. The location was perfect for dining and shopping. Would stay again.
Stayed 3 nights in Oct 2023
Response from Bonvecchiati Management on Oct 23, 2023
THank you

10/10 Excellent

Randall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazingly helpful.
Stayed 1 night in Oct 2023
Response from Bonvecchiati Management on Oct 4, 2023
thank you!

10/10 Excellent

Romeo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how we took a water taxi from the canal behind the hotel straight Marco Polo airport. The boat was very nice and so was the service. The hotel helped book it
Stayed 1 night in Oct 2023
Response from Bonvecchiati Management on Oct 4, 2023
Thank you!

10/10 Excellent

Geraldo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location, staff, room and breakfast was really good. If I have mention something is the shower/tub in my room with no curtains or door which made the bathroom floor all wet and the faucet to fill the tube I’m the middle and every time I stepped back I ended up hitting it. Other than that everything was really good. Thanks for the wonderful stay.
Stayed 3 nights in Sep 2023
Response from Bonvecchiati Management on Oct 2, 2023
Thank you!

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying at this palace. The rooms are nicely appointed. Bed was comfortable. Huge bath tub and great water pressure. There is no shower curtain so the floor gets a good size puddle when taking a shower. First room we had was 112. It was noisy in the early morning when they take out the trash. Second room we had was 259 and it was much quieter in the morning but a little noisy with the people talking on the foot path. Breakfast was very good. The proximity to San Marcos square is great. Close but relatively easy walk.
Stayed 1 night in Sep 2023
Response from Bonvecchiati Management on Oct 4, 2023
Thank you!

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really pleased with choice of hotel.
Very good hotel, in convenient location. Staff pleasant and helpful. Excellent breakfast. Room smaller than expected but adequate for the time actually spent at the hotel as out and about all day.
Stayed 6 nights in Sep 2023
Response from Bonvecchiati Management on Sep 29, 2023
Thank you!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel stay
Excellent service and location for our first visit to Venice. Be warned if you accept the free taxi trip to Murano you will be swept off on arrival to a factory glass making tour and hard sell on buying something, pretty expensive items too!
Stayed 4 nights in Sep 2023
Response from Bonvecchiati Management on Sep 28, 2023
Thank you!

10/10 Excellent

Concepta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property & the people are very nice. We had a great time. Perfect location.
Stayed 2 nights in Sep 2023
Response from Bonvecchiati Management on Sep 25, 2023
thank you!

6/10 Okay

Felipe

Liked: Cleanliness, staff & service, amenities
Great location. Hotel has very good breakfast. The Palace Bonvecchiati did not have a restaurant or bar. The Hotel Bovecchiati did. But the Palace is a couple of blocks away. The Palace doesn't face the canals. Our room faced the alley way and trash containers. This was a disappointment.
Stayed 4 nights in Sep 2023
Response from Nick on Sep 26, 2023
thanks to take your time to write the review.We are very sorry to know that your expectation were not satisfed, we are working with our propery to put our shortcomings in place

10/10 Excellent

Anie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Bonvecchiati Management on Sep 24, 2023
Thank you!

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location — close to many restaurants, shopping as well as the Grand Canal. Looked to us as one of the nicest hotels in that neighborhood. Very happy with the choice and would not hesitate to book this hotel again in the future.
Stayed 3 nights in Sep 2023
Response from Bonvecchiati Management on Oct 4, 2023
Thank you!

10/10 Excellent

Atena

Stayed 2 nights in Sep 2023
Response from Bonvecchiati Management on Oct 11, 2023
thank you!

10/10 Excellent

Rebekka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was awesome! Close to walk anywhere but far enough away that it was nice and quiet to rest. Highly recommend!!
Stayed 2 nights in Sep 2023
Response from Bonvecchiati Management on Sep 18, 2023
Thank you!

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Lovely hotel worth it!
Stayed 1 night in Sep 2023
Response from Bonvecchiati Management on Sep 14, 2023
Thank you!

8/10 Good

Louisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great helpful staff and good breakfast selections
Stayed 2 nights in Sep 2023
Response from Bonvecchiati Management on Sep 14, 2023
Thank you!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 Day Trip to Venice
Hotel was in good location for St Marks Square and Rialto Bridge. Breakfast was good and went on until 11 am which was good as we had a couple of late nights. Room didn’t have a tea or coffee maker but on request we were supplied with a kettle and cups which was good. Overall staff very friendly and nicely modernised location. The room did not have a view but overall very nice.
Stayed 4 nights in Sep 2023
Response from Bonvecchiati Management on Sep 11, 2023
Thank you!

6/10 Okay

Kranthi

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2023
Response from Bonvecchiati Management on Sep 18, 2023
Thank you!

10/10 Excellent

Michael, Summerville

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is accessible by water taxi, however our taxi didn’t do this and we had to drag our luggage quite a ways to the hotel. Leaving was a breeze with the front desk scheduling a taxi to pick us up at the drive up for the water taxi.
Stayed 3 nights in Sep 2023
Response from Bonvecchiati Management on Sep 10, 2023
Thank you!

6/10 Okay

Harjit

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
While the staff was very friendly, the room was terrible and there was mold and water leak. I got sick
Response from Bonvecchiati Management on Sep 10, 2023
We are deeply sorry for the inconvenience suffered and you decided not to change the room as proposed. Really hope you feel better now.

10/10 Excellent

Dana, san diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class hotel. Very nice and great location.
Stayed 1 night in Aug 2023
Response from Bonvecchiati Management on Sep 5, 2023
Thank you!

8/10 Good

Debra

Stayed 4 nights in Aug 2023
Response from Bonvecchiati Management on Sep 5, 2023
Thank you!

8/10 Good

Farshad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok except the room size was very small.
Stayed 2 nights in Aug 2023
Response from Bonvecchiati Management on Sep 4, 2023
Thank you!

4/10 Poor

Kenneth

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Worst shower I have seen in a hotel. Pipe was bent and shower sprayed on the wall with no way to adjust. No shower curtain so it also sprayed all over the floor. Antique hairdryer that barely worked. Amazing view of the trash dump area. Good news was the room was only $400. 😳
Stayed 1 night in Aug 2023
Response from Bonvecchiati Management on Sep 5, 2023
Dear Mr Haney, following to your kind message, we upgraded your reservation from Superior to a large deluxe room and we are deeply sorry we did not meet your expectations. For sure we will take good note of your comments and try to improve using your suggestions. Always at disposal, we remain with our kindest regards

10/10 Excellent

David

Liked: Staff & service, amenities, property conditions & facilities
Great place to stay in Venice. Staff was super helpful, hotel is spotless clean and polished. It is located close to everything in the heart of Venice. To and from airport would recommend a water boat, which is not the far more expensive water taxi.
Stayed 1 night in Aug 2023
Response from Bonvecchiati Management on Sep 1, 2023
thank you!

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Bonvecchiati Management on Aug 31, 2023
thank you

10/10 Excellent

Tuyet-Anh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Short walk to everything. The service desks are helpful. I definitely will stay here again.
Stayed 3 nights in Aug 2023
Response from Bonvecchiati Management on Aug 28, 2023
Thank you!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was perfect in so many ways. The staff were so helpful and attentive. The rooms were impeccable. They were clean, spacious, air conditioned and full of amenities. I would highly recommend this hotel for your stay in Venice.
Stayed 2 nights in Aug 2023
Response from Bonvecchiati Management on Aug 28, 2023
Thank you!

8/10 Good

Curtis

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of this hotel was great. They have a back dock on the water and can take a private water taxi from here directly to the train or airport. Once at the hotel everything in Venice is within walking distance. Breakfast had lots of options and staff was very good, hotel rooms were spacious and clean.
Stayed 2 nights in Aug 2023
Response from Bonvecchiati Management on Aug 24, 2023
thank you!

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well-kept hotel. Great location.
Stayed 3 nights in Aug 2023
Response from Bonvecchiati Management on Aug 22, 2023
Thank you!

6/10 Okay

Gonzalo

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Aug 2023
Response from Bonvecchiati Management on Aug 23, 2023
thank you!

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palace Bonvecchiati is a definite YES!
The staff were friendly and helpful. Clean rooms, good breakfast and it had air conditioning! The hotel was amazing all around. I will recommend it to anyone who goes to Venice!
Stayed 3 nights in Jul 2023
Response from Nick on Aug 20, 2023
Thanks a lot to take your time to write your nice review.Hoping to have you as our guest again in the next future

10/10 Excellent

RAJ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My rating is 10/10 ..simply fabulous
Fabulous!! Fabulous!! We have travelled around the world and stayed at various high end hotels and resorts, but this stay at Palace Bonvecchiati was outstanding. The property is perfectly located off the Rialto bridge, after a long travel, we checked in at 11.30pm. It was a very smooth and swift process. Mr. Khan who manned the reception desk was very welcoming, offered a bottle of water and told us to call if we needed anything. We booked 2 rooms, they were clean, smelt good, good size for Venice and bathroom had all the accessories we needed. Our booking included complementary breakfast and there was a wide variety of continental dishes, fresh coffee and everything tasted delicious. We roamed around Venice, did a gandola ride, walked a lot, had lunch at an italian restaurant (DUH!) and returned to the cozy comfort of our Palace in the evening. After resting a bit and freshening up we again went out for dinner and returned late. Our receptionist made arrangements for a ride to the airport next morning via private taxi and packed breakfast for all 4 of us. I will recommend this hotel to all my friends who want to visit Venice. It is a 10/10 hotel.
Stayed 2 nights in Aug 2023
Response from Nick on Aug 17, 2023
Thanks a lot for taking time to write this very nice review.We are happy and proud your enjoyed your stay at Palace Bonvecchiati.

10/10 Excellent

Carol

Stayed 2 nights in Aug 2023
Response from Bonvecchiati Management on Sep 4, 2023
Thank you!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Bonvecchiati Management on Aug 11, 2023
Thank you!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Bonvecchiati Management on Aug 10, 2023
thank you!

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities
This hotel was ideal for our two night stay in Venice. The staff were lovely, accommodating, and very helpful. The location was ideal; 5 minute walk to the Rialto Bridge and a 10 minute walk the other direction to Piazza San Marco, with a ton of restaurants, shops, canals and charm in between. The room we stayed in could use a bit of updating; the carpet was threadbare in spots and there were no USB outlets at all.
Stayed 2 nights in Aug 2023
Response from Bonvecchiati Management on Aug 8, 2023
Thank you!

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel price was reasonable. It was very close to everything walking distance and the staff literally go out of their way to answer your questions and needs. The breakfast was great and the coffee choices served by their staff was amazing.
Stayed 3 nights in Aug 2023
Response from Bonvecchiati Management on Aug 7, 2023
thank you!

10/10 Excellent

Diana

Stayed 2 nights in Jul 2023
Response from Bonvecchiati Management on Aug 7, 2023
thank you!