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Reviews of Alloggi Acquavita

Alloggi Acquavita
Cannaregio - Calle Venier 4852, Venice, VE

Reviews

7.6

Good

Rating 10 - Excellent. 62 out of 220 reviews" "
Rating 8 - Good. 88 out of 220 reviews" "
Rating 6 - Okay. 35 out of 220 reviews" "
Rating 4 - Poor. 21 out of 220 reviews" "
Rating 2 - Terrible. 14 out of 220 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Emili

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We do not recommend staying here. I had high hopes as my conversations with the company before arrival was pleasant. They seemed to be very accommodating so thought this would be a nice stay. The man, Stefano, who checked us in was great and helpful! The issues started when we got to the “hotel”. - Our coffee machine didn’t work. We got a replacement one, but this should be checked before guest arrive. When we told the front desk man he seemed be annoyed that we were asked if these things could be fixed and blew us off. -Our toilet did not work. The toilet broke 3 times during our stay. We had to ask twice for it to be fixed, then it still broke again. Luckily my boyfriend was able to figure it out after an hour or so, but once again we shouldn’t have to be completely repairs when we are staying at a hotel. And no we never flushed any products down. -The bed frame was terrible. Any time you sat on the bed it would screech and move 2 feet. We constantly had to get up and push it back to the wall. All of this would be bearable, but the main issue was the front desk man. He should not be working in hospitality. He was aggressive towards us, and rude. He made the experience one we would never recommend to anyone else. Stay anywhere else. You’re paying hotel prices and this is not a hotel.
Stayed 3 nights in Feb 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Oct 2023

10/10 Excellent

Bede

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, very good value for money… I’ll be forever wondering who put that roof mirror in though.
Stayed 3 nights in Sep 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for sightseeing on a budget.
Quaint little guest house right on a canal. Easy to get around and see the whole citt from here.
Stayed 2 nights in Apr 2023

8/10 Good

Kestas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location. Be advised that the check in is about 10 minutes walk in another location from which you will get the keys and code for the front entrance.
Stayed 1 night in Aug 2022

2/10 Terrible

Brittani

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was filthy. My husband and I arrived to find a smelly, hot room, there were flies all in the shower and bathroom, several on the walls in the bedding area. There were little black hairs on the bed spread. The sheets were clean, but you could quickly see that the actually bedding covers were not. The refrigerator has black mold in it and the door into the street (we opened to try to get cool/fresh air) had so much trash in the space in between. This was an experience AFTER having the hardest time locating the actual room. And once locating the room, we were informed we have to go another 12 minutes walk (with all our bags) to check in and receive the keys. My husband and I were discugusted by the room and ultimately decided to book a Marriott hotel with my company discount just to get out. We didn't stay at all (other than the hour or so it took to find another place so last minute). Despite all of that, and pictures supporting our concern, the tenant was not willing to give us any sort of assistance or refund. His only offer was to have his housekeeping come the following day at 4 PM to clean (again). This was a lower-cost room, I understand. So amenities were not expected, I realize that. We just wanted a simple room, on the water to really immerse into the culture, I am a Marriott employee, so finding a nice affordable hotel is not an issue. I was seeking experience. One that yes, was cheaper, but that is NO excuse for the absolute filth of this room.
Stayed 2 nights in Mar 2022

10/10 Excellent

YUMAR

Stayed 1 night in Nov 2021

8/10 Good

Jossie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice spacious bedrooms. The only inconvenience is that the check-in location is different than where we stay, and that the check-in hours are very inflexible.
Stayed 1 night in Sep 2021

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Service was excellent. The girl at the front desk worked very hard to get the safe working for us. She didn't give up until she succeeded in finding the keys and new batteries. Bright charming spacious room, spotless, nice big windows looking over a schoolyard. Great location close to F.te Nove water taxi stop, just a short ride to Murano. Bed was very comfortable - a beautiful 4 poster. The fridge worked, the wardrobe was spacious and clean. The teensy weensy shower was quite an adventure. Only cons were: no screens on the windows so could not open them at night; and no elevator, which was only a minor issue on arrival and departure with luggage.
Stayed 4 nights in Sep 2019

8/10 Good

David

Disliked: Room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locanda acquavita has an Italian charm. The rooms are clean and the location is ideal for getting to and from Fondemente Nova. There is not always hot water for the shower
Stayed 4 nights in Jun 2019
Response from toni on Jun 20, 2019
There is hot water. There was only an issue with the water on 1 day. thanks

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to everywhere. Room is clean and comfortable.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, charming and easy to walk to
Our room was much lovelier than the photos showed and was a warm, spacious, cosy place to come back to after a day exploring. We were a bit worried that it was far from the centre of Venice, and might spend too much on water ferries but it was actually a very easy, enjoyable 15 minute walk to the main square. Amazing value for money and I'd definitely recommend it. The only downside was that the pillows were too hard for me.
Stayed 2 nights in Apr 2019

6/10 Okay

LOK YIN

Liked: Staff & service
Disliked: Cleanliness
Hmmm.. so so
We didn't read through the reviews until we made the booking... so we sent an email to the hotel a week before arrival to re-confirm our booking and they gave us a prompt reply with door key to get into the property, so that we could leave our luggage at the reception in the morning we arrived Venice and return to the hotel in the afternoon for check-in. There was a staff at the check-in counter during the stated check-in hour, but the hotel location is quite far away from the train station. It can be difficult to locate the hotel as there is no large signboard at the entrance of the hotel. There were a few lampposts along the street but we had to use flash when pressing the door key at night. Good thing is that there is a water bus station few streets behind the hotel, so there are people walking down the street at night, making it less creepy when we return to the hotel late. Rooms are clean but the furniture are pretty old and there was a mini cockroach crawling at the wall on the first night. There is no tub in the toilet and the shower area can be too small for tall guys. Our room is on the first floor right opposite to the reception so the wifi connection was fine, but we heard other guests complaining at the front desk regarding the network issues during our stay. Overall, I believe there are better choices with the same price but it is still not a terrible choice for people who are on a budget.
Stayed 2 nights in Apr 2019

10/10 Excellent

Jake, Tacoma, WA USA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy check-in process just follow the directions you get in your email. Only downside is the room is a bit small and the shower is above the toilet (no tub, just drains into floor). Perfect for our 1 night stay.
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I am extremely disappointed in this hotel, I called the morning I reserved it for some questions several times, no answer. Expedia called a few times, there was no answer. I arrived hours later, no one answered the door, we rang door bell and no one answered. I have phone records of all the calls. I had drug my luggage all through Venice paid for transportation, I had to drag all my luggage through Venice again and pay for transportation out of there, I had to spend extra money on another hotel. I’m very disappointed in the service. They lied and told Expedia that they were there and they were not.
Stayed 1 night in Feb 2019
Response from Toni on Apr 12, 2019
During our official checkin time 2-9 pm we have been there which can be testified by the guests which we have checked in that day. Who has told you that you can come in the morning time for check in? We have never offered this option. If this option is stated on your booking confirmation, send us a copy and we will refund you fully. I guess instead that you are not able to read and to understand the information provided.

10/10 Excellent

Kizzy, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I only read reviews after booking as the overall rating seemed good. I was concerned, however emailed the hotel about confirming my check in arrival time to which they responded very quickly. On the day of arrival, everything went smoothly. Our room was on the ground floor and very spacious and comfortable. Location was great. Close to lots of sites and good restaurants without it being too busy. The guy who checked us in was friendly and very helpful - thank you.
Stayed 2 nights in Jan 2019
Response from Jack on Jan 28, 2019
Thanks

8/10 Good

Natalya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room and great location: you can walk anywh
Everything was Lovely! People ard nice and friendly! Bed is very comfy 😊The only improvement: it would be nice to have couple of cups with kettle, few tea bags and just basic coffee
Stayed 2 nights in Oct 2018

6/10 Okay

colin, Oxfordshire

Disliked: Staff & service, property conditions & facilities
Location okay
No one on reception !? Had a problem with Key Safe and did not have any contact number !! All our money ,passports ect were in the safe.Just by chance a worker popped in and was able to fix it .We missed our water bus connection and would have missed our plane had we not got a taxi from the bus station,costing 100 Euros !! So our experiance here was not at all good. I must thank two of the existing residents who tried very hard to help us which we were very grateful. The young lady in room no 1 was especially helpful and deserves a huge thank you. The two major issues were No 1. No contact number to reach for help. No 2. No instructions ref the Key Safe which was faulty .
Stayed 3 nights in Sep 2018

2/10 Terrible

Ian, NZ

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Very difficult check in, disappointing.
I don't like to leave negative reviews, however our experience was awful. The website I booked through had good reviews and I didn't think to check other sites (which i discovered later). We arrived to a locked door, even though we were asked to provide a check in time which we arrived at. There was a number on the door to contact check in (staff member was not at the property, but running check in at another property) which did not work for anything but a local phone even with the correct country codes. Contact methods on the website also do not work. We thought we had been scammed. We couldn't really afford to book another room elsewhere, so we held down the door buzzer and banged in the hope someone inside would hear. A guest eventually let us in and explained he had the same experience. We used the the check in desk phone to contact the staff members number on the door. Even so, we still waited an hour for him to arrive. It was a scary situation for us and we were lucky, I know others have had to book other accommodation. Otherwise, the room itself was good, spacious and comfortable with a view of the canal outside. Easy to access with a code post check in. On a lesser note, WiFi did not work from inside our room, connectivity was better from outside than inside. I would not recommend staying here.
Stayed 2 nights in Aug 2018

6/10 Okay

FELIX

So so....
The Hotel is ok. There is no staff in the facilities. When we arrive we have to ask the restaurant in the corner to let us use the phone. After a while a guy came to check us in... is not a nice hotel just a regular / low type of hotel...
Stayed 2 nights in Aug 2018

6/10 Okay

Josef

Disliked: Cleanliness, staff & service
Read before booking.
The hotel was spacious with AC. however huge red I supposed laundry bags blocked entire entryway coming and going for days. There is NO breakfast although it is advertised as a bed and breakfast. The bathroom had the previous guests dirty soap, razors and items. I cleaned it myself. No cups, no soap nothing. I spoke italian to the person who came to get our id's on the third day and felt very sorry for the other guests whom didn't speak italian as she was rude to them as they also asked where was the breakfast as advertised on the website. She told me to not complain and they hadn't served it in at least a year, call the owner, she only works there. There were positives, the room was nice and spacious. You can take the lower bridges(not the high one next to pier, go back way) from the Fond Nove pier so not too much walking for a boat etc.
Stayed 2 nights in Jun 2018

2/10 Terrible

James

Disliked: Staff & service, property conditions & facilities, room comfort
Very very bad James pellrine
It was terrible we waited 2hrs to find hotel there were no street signs or signs for hotel we walked around for 2 hrs at night time we finally found a lady who help us find hotel( which was not a hotel more like an apartment building there was nobody there to let us in the lady who helped us called a number and got us the code to let us in No front desk nobody there to give us key for room place was deserted we found a key at counter with somebody eles name after another 2 hrs we went upstairs to that room the ac did not work refrigerator did not work shower was backed up and tv did not work we had no bottled water no food nothing we went back out lucky we found a resturant that sold us water this is not a hotel it’s like a apartment with rooms to rent James pellrine
Stayed 2 nights in Jun 2018

6/10 Okay

frank

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
You can do better than this
You have to have a mobile phone to access the building. Anyone who does not have a mobile phone will find it very hard to get in even in the middle of the day. The room is very small and the shower floods the whole bathroom. However the place was spotlessly clean and Monica, the lovely Monica, made a good cappuccino every day. I find it difficult to recommend this property. Stay here only if you are on a very tight budget.
Stayed 7 nights in Jun 2018

6/10 Okay

Urara, London

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
This room was comparatively affordable amongst other pricey hotels in Venice. Although I had a double bed in my single-room, the bathroom was a drawback. The shower head was almost right on top of the toilet sheet, there was no shower curtain or floor compartment(?) that keeps the water so the entire bathroom was flooded with water and bubbles after taking shower. That was really stressful time after coming back from all day walking for sight-seeing. This problem might be only for the single room but if you cannot afford the time to be stressed out while showering (and I will assure you it's a big drawback in my opinion), do not stay here.
Stayed 2 nights in Jun 2018

4/10 Poor

DAVE, Canada

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
I can't understand how this Hotel received 5 Stars. Its 2 to 3 at best. However, it's a 5 Star view from our room.
Stayed 2 nights in Jun 2018

6/10 Okay

Rachel, Canada

Disliked: Staff & service, property conditions & facilities
It will do but there must be nicer places
The room was mostly clean, large space. No wifi in the rooms. There are no staff which I don't mind but I wished they had emailed in advance. We had to call a local number to ask for instructions to get in which was an unexpected addition to our phone bills. The drain in the shower doesn't work to the point where I had to stop mid shower to let it drain. Previous guest's food was left in the fridge so they clearly didn't check it. The view was nice of the canal though, despite being very noisy.
Stayed 2 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Comfy, secluded, easy access to water taxi.
Location was perfect for access to Murano. Very little in the way of restaurants or shops nearby. Did NOT have WiFi as stated in the ad. Nice to hear water lapping on the side of the building.
Stayed 5 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Comfortable room - having a fridge was a bonus. Easy walk to St Marks Sq, Rialto Bridge. Close to ferry F.te Nove - handy for coming in from train station
Stayed 2 nights in May 2018

2/10 Terrible

Nigel

Disliked: Staff & service, property conditions & facilities, room comfort
Not very happy

6/10 Okay

Sophie

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Very mitigated experience
Room was ok. However, looking closer at the bathroom, the shower retainer was rusty. Maybe it's time to invest a bit on a new shower cabin. The worst part was the craziness of the tenant (not sure she is the tenant) : first of all, she doesn't understand English and was very agressive to me because she wasn't there when I came in. No email no phone call to warn me about this by the way... which gives you an impression about how they care about the customer that arrives at 1 pm. Luckily, I managed to get my room key as a customer went out from the location at this moment. Room key were on the counter with my name. The very first thing she did when she saw me on the next morning was to jump on me asking for passport and taxes. Not a pleasant lady at all, very impatient, nervous and aggressive. I guess other people were luckier than my friend and I Also, Wi-Fi was not working unfortunately ...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good except WiFi was not working at all. Also, they should send the code via email or text because not everyone has an active cell with data plan when traveling abroad. Thank you

4/10 Poor

Beverley

Disliked: Staff & service
Hoped for Better
I don't know what happened when we were there, but we didn't get breakfast one morning, which was supposed to be included. There was no wifi the whole time we were there. The room was only serviced 2 of the 5 days we were there. A great location, very near the vaporetto stop from the airport, but otherwise, it was a miss.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kip
What's kip. Avoid just dirty

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for our short stay
Perfect for what we wanted, an affordable lovely classic hotel in a nice quiet area. Perfect

8/10 Good

Verified traveller

Liked: Cleanliness
The hotel is not really a hotel The tv is too small The fridge has no water The air conditioning wouldn’t start On the other hand the room is clean and nicely decorated with a view to the canal The breakfast is not really a breakfast just some cookies and croissants and some toast and cheese But i think these Venice hotels are all the same
Stayed 1 night in Feb 2018

6/10 Okay

nicola, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception not manned
Hotel is lovely once you get in. We arrived and the door was locked, two door bells that appear not to work. There is a telephone number on the door, does not connect when you call it!! After about 40 Mins of stood in the cold a lady appeared who was the receptionist? She let us in. Didn’t have our name though, she looked confused. Then she explained we should of had an email with details of codes etc to allow us entry into the room. Other than the terrible worry at that point the hotel is lovely. Nice traditional room with a “canal view”. You can see the canal if you poo your head right outside the window. Lovely location and easy to find.
Stayed 2 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was dated but amazing. Cheap, off the main route but friendly owner. You won’t pay a fortune so don’t expect the world!
Stayed 2 nights in Feb 2018

8/10 Good

Hugo, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and wonderfully host
We lovely the view and the graceful interiors yet the most important part was our graceful hostess who was extremely knowledgeable about her hometown and gave us fantastic advice. Every morning we were kindly treated with a nice continental breakfast.
Stayed 2 nights in Dec 2017

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for the price.
Nice spot outside of busy alleys yet still close to restaurants and shopping. Breakfast served in room, really comfortable bed, friendly staff, bargain pricing.
Stayed 2 nights in Oct 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 4 nights in Oct 2017

8/10 Good

Anny, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with pleasant views
The hotel is located in a superb location for exploring Venice. It is very close to the Grand Canal but away from the hustle and bustle. There are a few nice bars close to the hotel and the water bus closest to the hotel takes you straight in to Mutant and Burano. We stayed in the Mutant room which was spacious with a view of the canal. The room is next to a little bridge on the canal and so it can get a little noisy but worth the views. The room is basic and in traditional Venetian decor. The breakfast tray was prepared by the lovely host. Breakfast was probably the only slight downside of the hotel as they don't seem to have any facilities to prepared cooked breakfast so you get packed croissants and bscuits but you do get toast with a big selection of spreads. The coffee is very strong and lovely too but I missed a cooked breakfast to start me up for the day - having breakfast brought to your room and enjoying it by the window with the beautiful views did slightly make up for it. I would definitely recommend this hotel - more like a B&B so do not expect 4/5* service or accommodation.
Stayed 3 nights in Oct 2017

8/10 Good

Charlotte, Crawley, West Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to a water taxi stop
Nice, pleasant room in a quiet area of Venice. Local eateries, shops and a water taxi stop nearby make it a good location to base yourself. Co-Op, market and a variety of shops are nearby if you don't want to wander too far or there are lots of meandering allies to explore on your way to the Rialto bridge and onwards to all the points of interest. We arrived outside of check in time; we were let in by another guest and our key and a note was on a desk in the hallway; giving us our room number, key and asking what time we would like breakfast brought up. Local info was available in the hallway for us to help ourselves, we were more than happy with this arrangement. Breakfast was brought to our room the following morning by a polite member of staff who also dealt with our city tax payment and sorted the room safe out for us.
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very Quaint Clean Accessible
Lucia is an amazing host. Sadly, We did not receive an email 24 hours before to get the access code. Even thought I had emailed this hotel weeks in advance asking for the code.Therefore when we got there, we could not enter the building. And we did not have a cell phone to call. Also, one of the windows is not properly installed since it's 100 years old but there was no sign warning us to not open it. Other than this, this Inn is a very cool hotel to stay in while in Venice, great location! Just make sure you get the access code if getting there after 3pm.
Stayed 2 nights in Sep 2017

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in Venise
The location was really great, close to all the big attraction in Venise but still quiet for the confort at night with we enjoyed very much!
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Around about Venice.
Good quiet area but close to busy part of Venice. Hardest part was to find our accommodation as no maps at train station. Instructions to catch ferry and directions from ferry stop would be a good idea. Venice is hard to find your way around if your google maps not working.
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel situated next to a canal.
Lovely hotel and lovely owner. Have us a complementary breakfast. The only issue we has was a toilet that leaked which she had fixed the same day we reported it whilst we was out. The owner was friendly and welcoming. Could not complain about hotel either. Room was well equipped - air conditioning, towels, fridge, safe. Would definitely stay there again and would highly recommend.
Stayed 3 nights in Sep 2017

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to boat taxi
Lovely little hotel got breakfast bought up to room every morning
Stayed 3 nights in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here
We couldn't even access the place when we got there. The door was locked and there was no one to let us in. No one was working there when we arrived. It was really hot out too. Luckily someone walked out of the place so we were able to enter when she came out. There was a piece of paper with our name on it and keys for us. We went up to the room only to find it disgusting and uninhabitable. It was not well maintained, not appealing and extremely hot and stuffy. The small AC unit on top of the doorway was really high and hard to reach. Although it was on, it did not work too well. It's not that powerful and very little air was coming from it. There were bugs in the room. It was not clean. It's old and the decor needs significant updating. Because of the conditions, we booked a room at another hotel and left. We wrote a note that we left in the room explaining all of this. We would like a refund but have not heard from the hotel. The shower is really small too.
Stayed 2 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Room comfort
We sincerely enjoyed our stay in Venice and believe you will too. The hotel is central and the room cozy.
Stayed 2 nights in Jul 2017