Superior Double Room, Lagoon View

Reviews of Hotel Vecellio

3 out of 5
Hotel Vecellio
Sestiere Canarreggio 5039/b, Venice, VE

Reviews

8.0

Very good

Rating 10 - Excellent. 64 out of 192 reviews" "
Rating 8 - Good. 84 out of 192 reviews" "
Rating 6 - Okay. 25 out of 192 reviews" "
Rating 4 - Poor. 9 out of 192 reviews" "
Rating 2 - Terrible. 10 out of 192 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with partner
Tried to call and cancel, as did Expedia never called me back and then they said that they were going to charge me full rate as I never notified them!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only had 24 hours in the city, Upon check in Valentina pulled out a Mao and gave us amazing recommendations and a detailed plan of attack. She was so friendly and wonderful!
Stayed 1 night in Jun 2019

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great helpful staff. Lovely old room with beams and a comfy bed.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Basic but clean. Staff were very pleasant and helpful.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Sooo welcoming and helpful! Room was clean and attractive.
Stayed 1 night in May 2019

8/10 Good

Thomas

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
The annexe building is further than anticipated so arriving late at night with a case with a video to watch with directions attached isn’t ideal
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here! Very authentic, felt like an apartment in Venice! Great area, easy access to boats!
Stayed 2 nights in Apr 2019

10/10 Excellent

MICHELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location just in front of the “Aqua bus” stop. Staff was very nice and the breakfast too ;)
Stayed 1 night in Nov 2018

8/10 Good

Tessa, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room, right beside the water, very convenient as a water bus hub is directly outside so very easy to get around. Downside, the breakfast was not great and facility doesn't support a buffet well....
Stayed 4 nights in Aug 2018

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
A picturesque hotel right at F te Roma Stop
We chose the hotel mostly for its location right next to the water taxi stop, as we needed a night between getting off the cruise ship and our flight the next morning. Our room was ready exactly at check in time, but there was no problem storing our bags early as we explored. They also accommodated our request for 2 beds instead of 1 without a problem. Vecellio is on the side of Venice facing Merano, opposite from St Marks Square and the Rialto market. However it’s just a 20 minute walk to get to Rialto. The room was cozy and comfortable, windows had great insulation so no sounds from the sidewalk right outside the windows. The bathroom is tiny, but that’s normal for these hotels. WiFi was great and there are several awesome restaurants nearby. Only issue was that the rooms AC unit was above the door around the corner from beds, so the beds got little air at night, for August it was uncomfortable but not unbearable. We left super early in the morning so didn’t get to experience breakfast, but I would not hesitate to stay here again.
Stayed 1 night in Aug 2018

4/10 Poor

Anda

Disliked: Staff & service, room comfort
Poor and rude customer service by a female manager
The female manager was rude and un accommodating to our request one evening. We hope hotel management can look into this manager’s behaviour and lack of the highest hospitality service she clearly lacks!
Stayed 3 nights in May 2018

10/10 Excellent

Joyce Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff (Ali) & location! 👍
We had really a lovely stay. Very thankful to Ali, who’s very accommodating!
Stayed 2 nights in May 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2018

6/10 Okay

Tim

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Got what I paid for, I suppose.
Although the pictures on the website made me think that I’d be enjoying a view onto the laguna, my room was intact in the annex a five minute walk away. The room was very basic with a broken chair, desk, empty fridge and wardrobe with a malfunctioning door. The walls were dented and scuffed and there was no lighting other than the main light. The room was little bigger than the (actually quite comfortable) double bed. However, the room seemed clean and I felt safe. All in all, at £50 per night in May, you most definitely get what you pay for.
Stayed 2 nights in May 2018

2/10 Terrible

T, Melbourne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It states check in time until midnight on the Expedia, we arrived at 10.30pm the hotel door was locked and we tried call the hotel reception million times without reach. Horrible experience!
Stayed 2 nights in May 2018

4/10 Poor

Jo, Norwich, UK

Disliked: Property conditions & facilities
Ok for a cheap bed for the night
The hotel's in a nice part of Venice, much quieter with less tourist attracions and lots of less crowded little alleyways to get lost in. It's based right near a non-busy waterbus terminal which is handy and a few nice restaurents very nearby, supermarket and coffee shop/ice-cream parlour. Room was a bit grotty, clean but dated in a bad way. Large bathroom. There were no tea or coffee making facilities nor lobby area as such, the hotel isn't even guarded at night and you're reliant on other guests to lock up after themselves for security. We accidently overslept and weren't charged though but owner wasn't exactly welcoming or friendly. Ok for a bed for the night bu that's where it begins and ends.
Stayed 1 night in Apr 2018

2/10 Terrible

Erin

Liked: Cleanliness, room comfort
Disliked: Staff & service
Very disappointed. Would not stay again
First, we got to the hotel to check in, and they said that we did not book for the actual Hotel, so they gave us a downgraded guest room. I showed them my Hotels.com confirmation that I did indeed book for the hotel, but they still refused to Give me what I paid for. They were very rude and spoke very very little English. Also, the room is on a Main Street where lots of people walk all day and all night long, so it’s very loud, which prevents sleep. Also, keep in mind that there is no AC during the winter and opening the doors don’t let in very much air, so prepared to be very hot at night.
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very kind staff!
Staff is very kind and helpful! The hotel Is in front of the water taxi airport shuttle!
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend. A water taxi from airport is best way for those without transport. Breakfast includes some good prosciutto. Location close
Stayed 2 nights in Feb 2018

4/10 Poor

Sam

Liked: Cleanliness
Disliked: Staff & service, room comfort
Cold shower and uncomfortable bed
We were pretty excited about our stay here. Small quaint hotel with very Venetian style rooms. Its a great location for getting out to the public transportation. My only beefs were that I got an ice cold shower on our second day and the hotel staff really had nothing to say or do about it. I understand things happen but this is something I paid for and if you can't deliver its your responsibility to make it right. Also the bed was a double that was made up of two twins which I have no problem with, its europe, but one leaned pretty strong to the inside and did make for some discomfort. Overall, I just think the owners should have done more about the cold water. I booked through Hotels.com and even they tried calling about the situation. The owner acknowledged the issue but still didn't care to make things right. One should feel safe when making a booking that they are provided all that is promised and if not then things will be made right.
Stayed 2 nights in Dec 2017

8/10 Good

ANWAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

Debbie, Austin , Tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy
Landing very near the Inn. Very sweet employees. Restaurants are very good near there. Easy walking to entire island.bed comfort nice bathroom. Very pleasant stay. Breakfast is light, cappacino good. Great for the price.
Stayed 5 nights in Nov 2017

8/10 Good

Vince, Somerset

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel overlooking the sea
We stayed for two nights, the room was comfortable although the bathroom was a bit small and the breakfast a little basic, it was ideal for catching the water bus around Venice and to the airport on our final day Staff were nice and kept the place very clean A pleasant place to explore Venice from
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Typical 3 star economy hotel in Venice. Hosts were very friendly and helpful, room was small but clean. Mattress was very soft, no support. Continental breakfast was very basic, some packaged pastries and yogurt. Location was good easy access to water transport and short walk to major attractions, although we did get lost coming back from St. Mark's. I would consider staying again but would ask for room with a newer mattress.
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
was ok
Hotel Vecellio was located right next to a water bus stop, so if you plan to visit other islands near Venice(Murano, Burano) it will be a good place to stay. But the room was also facing the bus stop which means you can hear people talking on the streets, a bit noisy for me. The one thing particular that I want to complain is the blanket, it was old and doesn't look very clean, not very comfortable during the night.
Stayed 1 night in Sep 2017

4/10 Poor

Tan, Paris

Disliked: Room comfort
No daylight
Our room is on the ground floor and has no daylight and we can not open a window because there are a lot pedestrian crossing in this small alley.
Stayed 2 nights in Sep 2017

8/10 Good

luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay for the price.........
Stayed 3 nights in Sep 2017

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return
Loved it and hope to stay here again. Quiet and adorable. Great service. Nice breakfast. Spacious and nicely decorated. Right by the water and water bus. Lovely.
Stayed 2 nights in Aug 2017

8/10 Good

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch
Fantastic little hotel, great location just a few yards from water buses and lovely restaurants. Staff very friendly and helpful. My only criticism is that there where no English TV stations but the wifi was great. Would definitely stay again.
Stayed 3 nights in Aug 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
horrible room, mattress is hard terrible breakfast
horrible hotel,terrible break fast please dnt waste ur money.matress hard
Stayed 2 nights in Jul 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Hotel
Hotel site says they have air conditioning but we learned after checking in that it was non functional. After talking with hotel staff we found out that the air conditioning had not been working for quite some time, the part was on order from France and they had no idea when or if it would be fixed. The did supply a fan that barely worked. The hotel is very close to the water bus stop, but very noisy due to the location. Not easily accessible by water taxi.
Inside hotel room
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Easy hotel to get to from the airport if you don't know where you are going in Venice. Right at ferry stop for day trip on ferries and ferry to train station. Easy walk to all major attractions
Stayed 2 nights in Jun 2017

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and sweet room with a lovely view.
Great location with some late night ambient noise but was expected as was literally based where the water taxi station was. We had a sweet little room with a nice view of the lagoon with a nice sea breeze. This was welcome as we were told in advance that air-con was down for the duration of our stay. It didn't effect our decision as the location was great. Breakfast was ok and hit the spot.
Stayed 2 nights in Jun 2017

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely long weekend
Friendly and comfortable hotel. Small and manageable, staff helpful and pleasant.

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel, Highly Recommended
Everything was perfect. The hotel is ideally located next to Fonte Nova which grants you easy access to the Vaporetto directly to the Airport along with Vaporetto to other parts of the city. The hotel is also within walking distance to San Marco, Rialto and any other landmarks we needed to visit. Reception was always helpful and kind no matter the request. Free breakfast is standard but is free! Definitely did the job. I can't recommend this place enough. If possible, request Room 8 which is the only room that gives out on to the water, giving us a waterfront view with beautiful sunrises each morning. Would 100% stay again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful vecellio
Wonderful stay, clean and comfortable room. It was small but who wants to spend time in the room when in Venice other than to get some sleep? Staff very friendly. Easy to get to from airport or train. Breakfast was nice, but wish they provided some fruit as well.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great Location, and Excellent Staff!
The hotel is a little old and very not modern at all, but if you don't mind that its a great place to stay! The staff was excellent and really helpful! It's also right opposite a water boat stop, and a direct boat from the main train station which is really convenient.... All in all we had a great experience there and I would definitely recommend it!

6/10 Okay

Helen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Mixed feelings on this hotel...
At first I was slightly surprised by the hotel and its tired appearance. Bed linen was a little dog-earred and needed to be replaced, lamp wasn't working, furniture a bit shabby etc. But the place grew on me. Despite being in need of some renovation it was actually extremely clean. The staff were also exceptionally helpful and couldn't do enough to be hospitable. Venice is extremely expensive, and I did feel I got more for my money in other Italian cities in terms of accommodation. (It's a truly magical city though despite the spendy prices). A quick tip for this hotel: read your booking carefully. I had booked into the annex by accident which is round the corner from the main hotel and definitely doesn't have a view of the water front. The walk down the street to the hotel reception was mildly inconvenient too. I'd avoid this if I was to stay again.

8/10 Good

A&T, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for Exploring Venice
Near a water bus stop, it is easy to get home if you are tired. Otherwise, a short walk to the middle of the city... the winding streets of venice make this an adventure if you are the type to explore the city.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything in Venice
2nd stop from the airport via water taxi. Short walk from there to hotel. Outdoor restaurants really close by. Easy walking distance from hotel to St. Mark's square and other sites. Water taxi stop to cruise ship terminal nearby. Hotel breakfast was great each morning. I would stay there again.

8/10 Good

Melanie, Albany, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel on the water
Great hostess and support staff. The location was right next to the boats to the other towns on the lake. The hotel was very relaxing and the food was good. I would recommend it to anyone.

8/10 Good

May, California

Liked: Cleanliness, staff & service, property conditions & facilities
Close to water
Love everything about this hotel, will definitely stay here again. We came in extremely late and staff was very accommodating and helpful.
Our beautiful view from 8

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

ARMANDO

From Puerto Rico to Venice.
Hotel located in front of the dock. Easy access to Murano and Burano islands. The room was what we expected for the value of our money. Not too friendly and cooperative people at the front desk which is something we value as travelers. Would not recommend it.

10/10 Excellent

J, Durham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location
Great hotel. So handy for the airport then onto the cruise ship. Lovely rooms (very small bathroom) and decent breakfast, a real bargain for the price!