Ratings based on 520 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from France

Very nice and convenient hotel

Posted 26-Jul-2015
Pros: Location and cleanliness
Cons: More smile at the reception desk.
Location: Great location - Lots of things to do near by. Place St Mark, Rialto bridge, gondolas...
Good experience from check-in and during stay. La Caravella resto was good and breakfast excellent.
5 out of 5
Recommended
for Everyone
by A verified traveller from California

Lovely hotel, centrally located.

Posted 22-Jul-2015
Cons: The bathroom was nicely updated but the shower lacked a suitable enclosure. As a result, each of us made quite a mess every time we showered.
We were very pleased with the hotel. Our room was comfortable, the breakfast was great (in a country not known for its breakfasts), and the location was convenient.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Stay

Posted 20-Jul-2015
Pros: A hidden gem in a sea of hotels.
Cons: Bed could be softer.
Location: Close to everything.
Only two bridges to cross from the point where a water bus or taxi would drop you off. You still need a map to find the hotel but located near all the other hotels. Fantastic staff, very accommodating. The building used to be a former palace that has be renovated into a hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller from 東京

サンマルコ広場まで徒歩5分のホテル

Posted 20-Jul-2015
空港から直接water busで行きました。サンマルコ ジャルディネッティで降りて、徒歩5分で迷うことなく到着。15ユーロ。スタッフは概ね親切で、全員英語が流暢で助かりました。お部屋は通りに面したダブルの部屋でしたが、うるさいこともなく、水回りを含めた設備もバッチリ。アカデミア橋迄10分。リアルト橋迄20分。全部徒歩圏内。近くにゴンドラ乗り場もあり。朝食はあまり食べるものなしで、何故かケーキが充実ですが、中庭の雰囲気はとても良いです!Wi-Fiは無料でサクサク迄いかないものの不自由なく使えます!総合的に判断し、値段ね割りにお得なホテルで、また泊まるかもしれません。お薦めします。
4 out of 5
Recommended
for Couples
by A verified traveller

Hotel Saturnia & International Hotel - Mini Break

Posted 15-Jul-2015
Pros: Staff - very, very helpful. Nothing too much trouble. We had our room cleaned twice a day too.
Cons: Plug sockets - had to dry and straighten hair in bathroom which wasn't ideal and European adaptors difficult to fit into wall sockets.
Location: As above
First trip to Venice. Loved it. Hotel location perfect for us. Took about 1hour 20 mins from airport by water taxi to San Marco and then just a short walk (plus two bridges) to the hotel. Be wary of restaurants - always check if the service charge is included. We made the mistake of not checking one lunch time when we bought a snack (two sandwiches and a drink). With the service charge and tax added on we ended up paying more than a full evening meal cost us. Gondala ride is a must do, however we went on an organised trip which was much cheaper. Also went on organised trips to St Marks Sq, Basilica, Doge's Palace, Murano, Burano and Grand Canal. Good value for money and saves all that queuing!! Fabulous trip, can't wait to re-visit.
4 out of 5
Recommended
for Families
by A verified traveller

Overnight stay

Posted 14-Jul-2015
Pros: Location, breakfast.
Cons: Room size and view requested but not available.
Lovely stay, bottle of bubbly brought to room as it was our anniversary so this was good. Room smaller than expected but comfortable but couldn't get a swap to bigger room for 4. Location great, beds comfortable and breakfast fantastic. Overall very pleasant.
5 out of 5
Recommended
for Everyone
by A verified traveller from Saint Emilion (France)

Un personnel disponible et accueillant

Posted 14-Jul-2015
Pros: La proximité de la Plazza San Marco et de la station du vaporetto (pratique pour le départ avec des bagages rempli de victuailles) et l'accueil
Cons: Une douche à l'italienne serait plus pratique qu'une baignoire. Le bidet est-il encore utilisé à notre époque ?
Location: Le quartier San Marco est l'endroit le plus touristique de Venise et l'accès aux autres quartiers ou îles est facile.
A 2 pas de la Plazza San Marco et de l'arrêt du vaporetto Giglio, nous avons trouvé un personnel accueillant et disponible, avec une mention spéciale pour le chef de rang du petit déjeuner ayant toutes les qualités d'un italien tel que l'on se l'imagine ! La chambre que nous occupions donnait sur un canal et nous étions bercé ou réveillé par les gondoliers chantant la sérénade : tout simplement magique ! Le petit déjeuner est servi dans un patio : nous y avons trouvé tout ce qui est nécessaire pour prendre des forces pour une journée de marche bien remplie.
2 out of 5
by A verified traveller from Canada

Old room. Squeaky beds. Terrible decoration.

Posted 13-Jul-2015
Pros: Location.
Cons: Mattress. Staff at the reception desk. Breakfast (scrambled eggs not good)
Location: Very close to St-Mark Square and all the other attractions.
The beds are not comfortable at all. The decoration is scary. Most of the staff are not nice at the reception desk. We almost experienced more a haunted house than a hotel... Very unsatisfied for the price paid.
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Great hotel, fantastic location.

Posted 7-Jul-2015
Pros: Location & character.
Cons: Room service, tea & coffee making facilities in the room, a bigger TV with English speaking news channels and a upgrade to the air con system.
Location: Fantastic location, only a 2 minute walk to St mark's square.
Fantastic city and a fantastically located hotel just a two minute walk for St Marks square. Breakfast in the courtyard each morning was great, decent food and very good coffee service. Clean and airy rooms. All the furniture in our room need replacing. The bed squeaked so bad every time you moved not allot of sleep was had. All three chairs also needed new cushions, it was like sitting on the frame.
5 out of 5
Recommended
for Everyone
by A verified traveller from Scotland

This is an amazing hotel with great location point

Posted 2-Jul-2015
Pros: I like absolutely everything about this hotel, the character of the hotel, the location, the friendliness of the staff, The breakfast & cleanliness.
Cons: I would say, for me personally that there was not much at all to be improved on.
Location: We were 5 minutes walk from everything, the Gondola rides, St Marco Piazza the main attractions, the water buses & taxi's. Lots of restaurants / cafe
This was my first trip to Venice, It was a special birthday for me & my Daughter sister and niece came with me to mark the occasion, The hotel is absolutely fantastic in terms of location, great helpful staff who was on hand to give you any advice or directions that you needed. The breakfast was great and catered for all needs in terms of food choice and you could help yourself to as much as you wanted, the staff in the breakfast terrace were great and very accommodating looking after any requests for types of drinks, coffee etc. I honestly wouldn't want to stay in another hotel when I return. In terms of Venice itself, What a great experience and magical feeling it portrays It can be on the expensive side for those on a limited budget but otherwise you can eat in nice central restaurants or walk through the little back streets to find something as good in quality but not just as expensive. I absolutely loved the Gondola ride, the trip to Murano, Sitting in St Marc square in the café people watching, walk about looking at the main sights / attractions and history of this amazing city.