Ratings based on 451 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveller

Lovely central hotel

Posted 3-Mar-2015
We chose this hotel for our family holiday to Venice mainly thanks to previous reviews. We are so glad that we did! The location is fantastic - very near to Piazza San Marco - and we loved being able to arrive via water taxi directly to the back door...a perfect start to the holiday and a real treat. (Shuttle boat service Alilaguna from Marco Polo airport, with a stop available very close by, would be almost as easy and less costly - but slower). The entire stay was fabulous: the hotel oozes character and charm; the entire staff were friendly and very helpful, including before our arrival when I contacted the hotel with queries; the room (family room, for four) was spotlessly clean / more spacious than we anticipated and the breakfasts gave us a great start to the day. We loved the fact that our room was quiet (we didn't hear a sound through the walls or ceiling) and that it overlooked a small canal - wonderful to watch gondolas floating by and enjoy the gondoliers' serenades! The styling of the hotel was lovely, very Venetian, including huge glass chandelier lights. Don't miss the rooftop terrace! Although we were there in February, the sun was shining and the views across the rooftops were beautiful. I can imagine how lovely it would be to spend an afternoon relaxing up there, beneath the shade, in the summer, drink in hand....
5 out of 5
Recommended
for Everyone
by A verified travellerfrom E

Incredible Hotel

Posted 25-Feb-2015
This hotel was fabulous. Staff incredibly nice and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveller

Hotel Close to St. Marcus Square

Posted 4-Feb-2015
Pros: Great location. Clean.
Cons: Not much to improve.
Great location. Nice hotel. Our room was overall great. Smelled a little old and musty. The hotel staff was nice. A little stiff. They could not make a mixed drink at all, but of course we tried numerous times. Again this hotel was great location. Really close to San Marcus Piazza. About 2 blocks West. The water taxi, or water shuttle drop off was close as well. So nice as we had large pieces of luggage. Excellent shopping and restaurants all around.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Jan-2015
Pros: Staff
Location: Very central to San marco and academia area
Very pleasant stay for 5days, staff excellent, wonderful breakfast, restaurant very good Hotel a little dated but this is Venice
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Milano

Una notta per un weekend foto a Venezia

Posted 12-Jan-2015
Pros: Carattere e posizione
Cons: Prezzo del ristorante
Hotel di carattere Veneziano in perfetta posizione per godere della cita sia di giorno che di notte. Camera fantastica e molto silenziosa (vista interna su canale). Servizio perfetto. Collazione a buffet con ottima scelta e prodotti di alta qualità. Il ristorante dell'albergo (La Caravella) propone una vasta scelta di piatti veneziani o no di alta qualità anche se il prezzo è sopra la media dei ristoranti di questo livello a Venezia.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom AZ

perfect location, easy access water taxi/bus

Posted 10-Jan-2015
Pros: the location, the atmosphere, the staff, the breakfasts
Cons: the beds could be softer.
Location: The water bus stop is very close. San Marcos square and tons of shopping and dining is all around.
This beautiful old hotel is within walking distance to San Marcos Square and tons of shopping and restaurants. The morning breakfast is wonderful. The front desk staff is super helpful. There are several nice large lounges to relax with your family. We had a wonderful stay and I would absolutely recommend it to anyone.
5 out of 5
Recommended
for Everyone
by A verified traveller

Hervorragende Lage im Zentrum

Posted 27-Dec-2014
Gute Erreichbarkeit aller Sehenswürdigkeiten, gutes Frühstück
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 16-Dec-2014
Great place friendly staff walk everywhere with ease
4 out of 5
Recommended
for Everyone
by A verified traveller

Spitzen Lage und Service, erstkl. Küche

Posted 8-Dec-2014
Kurztrip um La Traviata im Teatro La Fenice, das lediglich 5 Gehminuten vom Hotel entfernt ist, zu sehen. Ausflug nach Murano und allg. Stadtbummel und Sightseeing.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom North Carolina

Great hotel in the heart of city

Posted 18-Nov-2014
Pros: Staff, restaurant, location
Cons: Some décor update of room.
Location: Easy to get to everything. Get lost in the city. You won't regret a stay here. Good choice.
This hotel was located in a great area that was easily accessible from St. Marks Square. Staff was very helpful and dinner at the excellent restaurant was a don't miss bonus. Rooms were quite basic, but very comfortable and spacious. Could use some update in décor of rooms but were clean and enjoyable.