“Steps to Saint Marco's square”

The hotel is located in a very nice neighborhood within five minutes walking distance to St. Mark's square. There are plenty of nice (relatively inexpensive for Venice) restaurants - as I am sure you others will have mentioned this is a plus. The hotel is clean, well-appointed and comfortable. The breakfast is wonderful. It is located walking distance from the Vaporetto stop for St. Marco's square. Taxi service is available to the back door.

“great hotel for the price!”

We had a standard room, (2 women travelling) and when we let them know we were dissatisfied with the room, they upgraded us to a really nice room, that was bigger and more adequate to our needs. The breakfast was not as good as the previous reviews we read before booking, but food was adequate. It was nice to eat outside, but there were numerous birds that dropped down to try and eat off your place or tried to access the buffet. We liked the fitness centre access (free)located outside of the hotel and the staff were helpful in giving directions or assisting in any way they could. It was close to lots of venues and we would stay there again.

“Great Location, Solid Choice”

Great location for exploring Vencice especially for early morning walks before the hordes arrive. Good quality hotel with water taxi access (a fantastic way to arrive to Venice) Room was tiny for the price but we have no comparisons in Venice. A good choice for a romantic getaway.

“Venice - water”

Hotel was quite clean, good location, staff were excellent. Restaurant was expensive .

“I won't go back”

This is a very old hotel with a very uninviting appearance. The lobby is dark, small and poorly furnished, not suggestive of a 4 star hotel. The decorations throughout the hotel (including the hotel room) are unappealing, not the standard of a 4 star facility. Instead of using a credit card size electronic door key, they give you a key hooked to a 2"x5" brass plate that probably weighs a pound. That really is a nuisance. The room size is reasonable but the view from the room is no different from a jail cell---roof, old brick walls and run-down windows and shutters. The washroom size is also reasonable but the bath/shower tub has no shower curtain. Instead, they have a glass door 1/3 the length of the tub, starting from the wall where the shower head is. Consequently, after your shower, the washroom by the tub is all wet . Needless to say, you have to clean up. Can you imagine going on vacation and you have to clean up the washroom?! Not as a 4 star hotel customer! They do have a hair dryer in the washroom but this dryer is like a monster--- big, heavy, noisy and clumsy because it has a heavy duty hose connected to it and it just looks like a vacuum cleaner. Just right outside my room is a public area where they put a couple of desks and chairs for people to go on the internet (for a price, of course). Why do they use the public room as a computer room? That is not the style of a 4 star hotel at all! Have they ever considered the privacy of the guests and the computer users?!

“Would not stay here again.”

Very disappointed with the service we received at the hotel. Afternoon desk employees very rude and uninformed. We requested wake up calls that did not happen. Bar was closed and we were told to leave the Restaurant because we only wanted drinks and dessert???? Very rude employees in the Restaurant. Shower splashed all over the washroom because barrier was too small. For the price of the room we expected more. Will not stay here again. Does not deserve the star rating they received.