Ratings based on 210 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveller from Temiscaming Qc
Excellent hôtel! Close to Canada's Wonderland.Posted 23-Jul-2014
Great prices on the weekend. A bit pricy on we weekdays but when you get breakfast included it's not bad. 12$ for whole family for breakfast when you book through hotel. Hot breakfast made to your order!
for Everyoneby A verified traveller
Nice hotel, close to York University, not far from Mall, great room service!
for Familiesby A verified traveller from Kitchener, Ontario
Convenient Hotel near 400Posted 21-Jul-2014
Pros: Location, friendly atmosphere.
Cons: Slightly more attention to cleaning and upkeep
Location: We went to the KEG for a great dinner
We stayed for one night only but found the hotel very pleasant and comfortable...only slight nehgative comment was that there was popcorn in one chair and the bathtub caulking needed attention..
for Business Travellersby A verified traveller
Very comfortablePosted 16-Jul-2014
Pros: Loved the fridge, microwave, coffee maker and office desk area. Great breakfast buffet!
Cons: Front desk staff was not very friendly (tried to answer my questions while on the phone with someone else). Not very professional.
Location: Not much.
Found the hotel very comfortable with a lot of in room amenities. Good location. Good restaurant.
for Familiesby A verified traveller from Ottawa
Great hotel close to wonderlandPosted 14-Jul-2014
Pros: Clean, great location, friendly staff. Every time I go to wonderland i will stay at this hotel
Cons: Breakfast was expensive, so i didn't bother eating there. if the prices were lower i would have.
Location: Right off the highway, 5 minutes from wonderland, 20 minutes from downtown(assuming traffic isnt a nightmare). Walmart is right across the street
Great hotel close to wonderland. Rooms were clean, my kids loved the water slide and pool. I have nothing to complain about. The neighborhood is safe and clean a great place for a morning jog.
for Familiesby A verified traveller
For FamiliesPosted 7-Jul-2014
The pool with waterslide was great. The location to shopping and many restaurants (including quick reasonable dining) was great. Only draw back was the noise from weddings in the late evening. Request a room furthest from the conference side.
for Familiesby A verified traveller
Pros: the pool and the restaurant had excellent food
Cons: the prices at the restaurant
Location: we had no time to do anything else but there was lots of shopping nearby. We came from the Toronto Zoo
hotel staff were very friendly and helpful - close to wonderland kids enjoyed the pool
for Everyoneby Tania from ott
Just a stop Over nightPosted 24-Jun-2014
We checked in early and were pleasantly surprised that the room was ready. No extra charge too. Very clean room, a bit of a draining issue with the sink but other than that all was well. The kids loved the slide in the pool area, despite the fact that the pool was cold - they had a good time. Good location to stay for wonderland purposes..
for Everyoneby gibbs from Halifax, NS
Close to everything and great highway accessPosted 24-Jun-2014
Pros: We loved the quick access to all amenities and all highways. It was clean and welcoming with water and snacks in the lobby on arrival.
Location: Easy access to all 400 highways. Loved the convince to all amenities. It was only a 15 minute drive to Toronto Pearson International Airport.
We had a wonderful stay at this hotel. We were in town for business and pleasure. We needed to be in various parts of Toronto from North York to Brampton. We loved the friendliness of the staff. The quiet, comfortable room. It was nice to have a fridge. We could not have asked for anything more.
by angela from ontario
Not a great check inPosted 20-Jun-2014
As we arrived to check in(2 rooms booked,paid for and confirmed by Expedia ) was rudely informed that only 1 room was on file and that they were booked. I showed her my.confirmation from expedia and she said that didn't mean a thing and nothing she could/or would do to help. After trying to contact expedia she suddenly " found " my other room and then seemed very inconvenienced to fill out the rest of check in. Not polite or friendly at all. On the plus side, the following morning the front desk lady couldn't have been more opposite. She good morning us and asked about our stay ( we were just passing by the desk). So I let her know how I felt we were treated and she seemed genuinely concerned. The manager was out but as far as I was concerned she could have been the supervisor by the way she handled things. I was relieved that the staff member we initially encountered was not the norm for this hotel. I also did hear from the supervisor as well later in the day. I stay at hotels such as the hilton as I believe you usually get great service