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Reviews of Scandic Västerås

3 out of 5
Scandic Västerås
Pilgatan 33, Vasteras

Reviews

8.0

Very good

Rating 10 - Excellent. 215 out of 679 reviews" "
Rating 8 - Good. 289 out of 679 reviews" "
Rating 6 - Okay. 126 out of 679 reviews" "
Rating 4 - Poor. 35 out of 679 reviews" "
Rating 2 - Terrible. 14 out of 679 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Mohammed

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Carina on Jan 3, 2024
Hej,Tack för din feedback efter ditt besök hos oss, så roligt att höra att du är nöjd med ditt besök! Hoppas att vi ses snart igen!Bästa,CarinaScandic Västerås

10/10 Excellent

Loisann

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Carina on Jun 22, 2023
Dear Guest,Thank you so much for you comments! Happy to read that you were satisfied with your stay!Please come back,Best,Carina

10/10 Excellent

Loisann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Carina on Jun 18, 2023
Dear Guest,Thank you so much for you comments!Please come back,Best,Carina

2/10 Terrible

Katarina

Stayed 1 night in Apr 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Would recommend. Nice hotel
Stayed 1 night in Jan 2023
Response from Carina on Jan 9, 2023
Thank you so much for your feedback. Hope to welcome you back soon. Regards, Carina

8/10 Good

Martina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Great location for a city like Västerås.
Stayed 2 nights in May 2022
Response from Carina on Jun 23, 2022
Dear Martina, Thank you so much for you comments! Please come back, Best, Carina Scandic Västerås

6/10 Okay

Amarah

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2022
Response from Receptionen on Mar 1, 2022
Hej tack för din feedback mvh Scandic Västerås

8/10 Good

Bent

Stayed 1 night in Feb 2022
Response from Receptionen on Feb 17, 2022
Hej Tack för din feedback Välkommen åter mvh Scandic Västerås

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
2 days of enjoyment
The hotel was alright however the worst part was the toilet paper. It was super thin and there were even small holes in it. My partner complained about the bed being slightly too stiff for her liking. The breakfast experience was amazing and their technique to minimize potential spreading of COVID was very clever.
Stayed 2 nights in Mar 2021
Response from Scandic Västerås on Mar 24, 2021
Thank you for your feedback and review. Very welcome back to us. Best Regards Scandic Västerås

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Scandic Västerås on Feb 24, 2021
Hej Stort tack för din recension. Varmt välkomna tillbaka till oss Hälsningar Scandic Västerås

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2021
Response from Scandic Västerås on Feb 16, 2021
Tack för din recension och varmt välkommen tillbaka Hälsningar Scandic Västerås

6/10 Okay

Nader

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 3 nights in Jul 2020
Response from Maria on Jul 21, 2020
Tack för din recension. Varmt välkommen tillbaka Hälsningar Scandic Västerås

2/10 Terrible

Abel Asfaha

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020
Response from Maria on Jul 21, 2020
Hej Tack för din recension. Hör gärna av dig direkt till hotellet så vi får veta vad vi kan förbättra. Det är viktigt för oss att få feedback från våra gäster. Hälsningar Maria

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Maria on Nov 22, 2019
Thank you for your review. Very welcome back to Scandic Västerås

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Maria on Aug 19, 2019
Thank you for your review. Very welcome back to us Best Regards Scandic Västerås

8/10 Good

Rune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK
Came in late, ate from the kiosk, got work done, got some sleep, left.
Stayed 1 night in May 2019
Response from Maria on Jun 5, 2019
Thank you for your review. Very welcome back to Scandic Västerås

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Maria on Jun 5, 2019
Thank you for your review. Very welcome back to Scandic Västerås

8/10 Good

Ida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell
Bra hotell. Lite kallt. Ligger utanför staden men tog mig runt med bil. Perfekt för resa i jobbet. Fin pool och god mar.
Stayed 2 nights in May 2019
Response from Maria on Jun 25, 2019
Thank you for your review. Very welcome back to Scandic Västerås

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just great
They had a lot to choose from for breakfast. The lounge is really well equipped, so nice to work and relax! The rooms are nice and clean.
Stayed 1 night in Feb 2019
Response from Maria on Mar 5, 2019
Dear Luc, Thank you for your nice review. I'm glad that you enjoyed your stay with us. Welcome back. Best Regards Maria

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free great breakfast every morning.
Overall great experience. The check-in process was very easy and fast. The room was clean and well maintained. The highlight of the stay was a great breakfast which is included for free with your booking. The hotel also has a bar and a restaurant. Gym to workout but kind of small. Free parking and wifi. The location is about a mile away from the central. town.
Stayed 3 nights in Nov 2018

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms with a great breakfast!
Overall the hotel is very nice. It’s a bit noisy if you’re in a room next to the main road like I was. The walls are also thin and I could hear the people next to me quite easily. However, it was a pretty modern hotel with nice rooms. The breakfast was really good and included!!
Stayed 3 nights in Nov 2018

6/10 Okay

Padam

Disliked: Room comfort
Average
No comment
Stayed 1 night in Oct 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but pricey.
Nice hotel, a little on the pricey side. But, the staff are friendly and efficient, the food is good and the rooms are comfortable. It looks like it could do with redecoration is places and I think the food menu could be more interesting too.
Stayed 3 nights in Sep 2018

10/10 Excellent

Jan

Good choice
The hotel has all you need for a one night stay. New refurbished, clean, quiet, good restaurant, free parking etc.
Stayed 1 night in Sep 2018

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine
It was fine
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly fine
They have renovated the hotel since last time I was thinking here. Big improvement! It's located a short walk from the city center which is the one and only reason to find accommodation elsewhere.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Taiju, Tokyo, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for people travelling with a car
This location was quite easy to access from hihway, and parking is free. This is much better when compared to other hotels inside city center. There is a large coop supermarket in walking distance. I loved the breakfast selection.

10/10 Excellent

Alexandros

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allmänt
Trevlig personal, rent och bra frukost
Stayed 1 night in Jan 2024
Response from Carina on Jan 25, 2024
Tack så mycket för bra feedback. Önskar er välkomna tillbaka!CarinaGM Scandic Västerås

10/10 Excellent

Åsa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Carina on Jan 25, 2024
Hej Åsa, Tack snälla för att du tagit dig tid att skriva ett omdöme. Härligt att höra att du hade en fin vistelse hos oss. Vi ser till att dela detta med hela teamet. Hoppas att vi ses snart igen!Bästa,Carina, Scandic Västerås

2/10 Terrible

Adele

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Åsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Carina on Jan 3, 2024
Hej Åsa, Tack snälla för att du tagit dig tid att skriva ett omdöme. Härligt att höra att du hade en fin vistelse hos oss. Vi ser till att dela detta med hela teamet. Hoppas att vi ses snart igen!Bästa,Carina,Scandic Västerås

8/10 Good

Sten-Åke

Stayed 1 night in Dec 2023
Response from Carina on Jan 3, 2024
Dear Guest,Thank you so much for you comments!Please come back,Best,CarinaScandic Västerås

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Carina on Jan 3, 2024
Hej Veronica, Tack snälla för att du tagit dig tid att skriva ett omdöme. Härligt att höra att du hade en fin vistelse hos oss. Vi ser till att dela detta med hela teamet. Hoppas att vi ses snart igen!Bästa,Carina, Scandic Västerås

10/10 Excellent

Fredrik

Business traveller
Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Carina on Dec 20, 2023
Stort tack för ditt fina omdöme.välkommen tillbaka! CarinaGM Scandic Västerås

6/10 Okay

Meta

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Carina on Dec 20, 2023
Stort tack för ditt omdöme!Välkommen tillbaka.CarinaScandic Västerås

8/10 Good

Katarina

Stayed 4 nights in Nov 2023
Response from Carina on Dec 20, 2023
Hej, tack för din feedback.Hoppas att vi får välkomna dig tillbaka! Vänligen,Carina, Scandic Västerås

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Nov 2023
Response from Carina on Dec 20, 2023
Dear Guest,Thank you so much for you comments!Please come back,Best,CarinaScandic Västerås

10/10 Excellent

mikael

Stayed 1 night in Nov 2023
Response from Carina on Jan 25, 2024
Tack Miakel för din feedback efter vistels hos oss. Vi önskar dig välkommen tillbaka!CarinaGM Scandic Västerås

2/10 Terrible

Svante

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Undvik
Väldigt slitet hotel och dålig service, ingen städning eller påfyllning av handukar/toa-p på 4 dagar, kall mat till frukost mm
Stayed 4 nights in Nov 2023
Response from Carina on Nov 21, 2023
Hej,Tack för att du delar din upplevelse med oss. Det hjälper oss att bli bättre på det vi gör. Tråkigt att höra att du inte var nöjd med din vistelse. Det är såklart inte den hotellupplevelse som vi vill erbjuda våra gäster och vi har vidtagit åtgärder för att det inte ska hända igen. Vi hoppas såklart att du vill komma tillbaka till oss och att vi kan ge dig en bättre upplevelse då.Bästa,Carina, Scandic Västerås

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Carina on Nov 7, 2023
Dear Guest,Thank you so much for you comments!Please come back,Best,Carina

8/10 Good

Susanne

Stayed 1 night in Oct 2023
Response from Carina on Nov 7, 2023
Hej, Stort tack för ditt fina omdöme om din vistelse hos oss! Det gör oss väldigt glada att du trivdes och vi hoppas att vi ses snart igen.Bästa,Carina på Scandic

10/10 Excellent

Christer

Stayed 1 night in Oct 2023
Response from Carina on Nov 7, 2023
Hej, Stort tack för ditt fina omdöme om din vistelse hos oss! Det gör oss väldigt glada att du trivdes och vi hoppas att vi ses snart igen.Bästa,Carina på Scandic

10/10 Excellent

Freija

Stayed 1 night in Oct 2023
Response from Carina on Oct 10, 2023
Dear Guest,Thank you so much for you comments!Please come back,Best,CarinaScandic Västerås

8/10 Good

Madeleine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Carina on Oct 10, 2023
Hej Madeleine, tack för din feedback!Välkommen tillbaka!SCandic Västerås

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Carina on Oct 10, 2023
Hej Hans, tack för din fina feedback!vi hoppas att du kommer tillbaka snart. Scandic Västerås

10/10 Excellent

Arne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Carina on Oct 10, 2023
Hej arne, tack för din fina feedback! Välkomman tillbaka!Scandic västerås