Ratings based on 1,402 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
86% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from BC

Convenient location

Posted 22-Sep-2014
Enjoy staying here when we come for concerts. Rooms very clean, hotel a bit dated, staff was good, very enjoyable, we'll be back!
3 out of 5
Recommended
for Everyone
by A verified traveller from Courtenay

Close to Rogers Arena.

Posted 18-Sep-2014
Pros: Close to Rogers Arena.
Cons: Upgrade the air conditioning. It seemed to be hot and stuffy everywhere but the lobby.
Unfortunatley this stay was not as good as our first stay in August. This time we got a smaller room that was hot and stuffy. We were told the air conditioning was working but the temperature never cooled down. The bathroom was incredibly cramped and you could barely shut the door.
4 out of 5
Recommended
for Everyone
by A verified traveller from Bobcaygeon, Ontario

Charming Hotel

Posted 16-Sep-2014
Pros: The hotel was very clean and attractively furnished. The rooms & suites were large. Also the hotel is only 1 block from the waterfront.
Cons: The addition of air conditioning units could be beneficial. It can be quite noisy around the hotel and windows need to be open when it is hot.
Location: Close to the waterfront, the BC legislature buildings, the Empress Hotel, the museum. Chinatown is a few blocks away and is an easy walk.
This was our first visit to Victoria and we elected to stay at Royal Scot because relatives had made their reservations. We were extremely pleased with our choice. The room was spacious and well-appointed. The on-site restaurant had excellent food. The staff was friendly and extremely helpful. If we go back to Victoria, we will probably stay at Royal Scot again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Hotel is in a good location and affordable

Posted 8-Sep-2014
Location of hotel was handy and close to what we needed. First room had broken air conditioning but we were quickly given a new room with working air conditioning. Overall good hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller from Saskatchewan

Close to everything we needed.

Posted 7-Sep-2014
Quick easy check in. Staff very friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveller

Sandman hotel is the heart of Vancouver

Posted 6-Sep-2014
Kevin Elliot deserves all the recognition for this review. He was at the counter when we came to check in 4 hours early. He not only gave us our room early, but also upgraded us to a suite for our honeymoon. Exceptional customer service and all around great guy. Thanks so much Kevin. The Suite was fantastic and our visit to your beautiful city was so much fun. Thanks again, Scott and Stephanie
5 out of 5
Recommended
for Everyone
by A verified traveller from Oregon

Perfect for Soccer Fans

Posted 1-Sep-2014
Pros: Location, Cleanliness, Staff.
Location: BC Place for soccer fans plus you are near the waterfront which is a nice place to walk and relax. Lots of food and drink choices all around.
The Hotel is across the street from BC Place. It is convenient to many bars and restaurants. Nice location overall and we were treated very well by the staff.
2 out of 5
by A verified traveller

Given a smaller room then we paid for.

Posted 1-Sep-2014
Our party booked two rooms, two people per room. We called a few days prior to let the hotel know we would be a late check-in. When we arrived at the hotel they gave us what was left, two small rooms with only one double bed in each. We have stayed here before and had a really good experience, and we like how we are right downtown in walking distance to everything however we will probably look into other options next time.
3 out of 5
Recommended
for Everyone
by A verified traveller

Great location, okay room

Posted 31-Aug-2014
Pros: The location was great and the staff were very accommodating.
Cons: Room size
Had we been staying longer than one night I would have requested a different room. The one we had was very small and had a bathroom that was so small it was difficult to get into. The location is great being 5 blocks from the centre of the downtown area, and the rooms were clean and the bed comfortable, but as I said, it was just too small.
3 out of 5
Recommended
for Everyone
by A verified traveller from M

Nice hotel after cruise

Posted 26-Aug-2014
After the cruise, it was nice to stay and rest on a non-moving bed