Ratings based on 1,706 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
87% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travellerfrom Penticton, BC

My room was the size of a broom closet!

Posted 17-Apr-2015
It took a minimum of 5 mins b4 the hot water kicked in in the shower, the drain in the tub was plugged and my knees were against the wall while I sat on the toilet the bathroom because it was so small, and housekeeping knocked on the door and proceeded enter the room at 830am after I had been at a concert all night, parking was $26 a day and the wait for the slowest elevators in the city was horrible, but it was affordable and the closets hotel to Rogers arena but will prolly try the hamptons next door next time.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Prince Rupert, BC

Downtown Hotel

Posted 16-Apr-2015
Hotel is older and dated but it was extremely clean and staff were exceptional. Close to lots of ammenities and activities including Rogers Arena. Would definately stay again.
2 out of 5
by A verified traveller

Posted 11-Apr-2015
Multiple hairs found in bed, fire alarm pulled and decay and stains throughout the room
5 out of 5
by A verified traveller

Stayed there many times - close to sport facilitie

Posted 8-Apr-2015
Pros: closeness to many events - Rogers Arena, B.C. Place and Queen Elizabeth Theatre - plus transportation - no car needed
Location: as above
We have never had any problems with this hotel - dining area much better
4 out of 5
Recommended
for Everyone
by A verified travellerfrom BC

Nice and clean

Posted 5-Apr-2015
Clean, quiet hotel and nice staff! its closed to Library and 8 min walk to sky train Station and Pacific mall Centre.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom tacoma wa

Great for tourists

Posted 4-Apr-2015
-hop on hop off stop -delicious restaurant -friendly staff -convenient to Gastown -well updated, but an old building (small elevators)
4 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel, good location

Posted 30-Mar-2015
We've stayed here many times and its always wonderful, although this time the staff were very unfriendly on check in and check out.
2 out of 5
by A verified travellerfrom canada

Smell really old

Posted 29-Mar-2015
Hotel need a proper air freshen up, it really smell dump and old
3 out of 5
by A verified traveller

Posted 29-Mar-2015
Parking is challenging. Staff was very kind. Room service would never answer phone.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Mar-2015
Great location for major arenas and only 5/10 mi s walk from major shopping. Older Hotel but well maintained.