Extérieur

Quality Inn & Suites – Avis

3 out of 5
Quality Inn & Suites
1221 Granville St, Vancouver, BC

Avis

7,4

Bien

Note de 10 – Excellent, d’après 187 avis sur 596." "
Note de 8 – Bien, d’après 189 avis sur 596." "
Note de 6 – Acceptable, d’après 114 avis sur 596." "
Note de 4 – Médiocre, d’après 49 avis sur 596." "
Note de 2 – Terrible, d’après 57 avis sur 596." "

7,6/10

Propreté

8,6/10

Service et personnel

7,2/10

Commodités

7,0/10

État et installations de l’hébergement

7,4/10

Écoresponsabilité

Avis

8/10 – Bien

Maxime

Séjour de 1 nuit en février 2024
Mukul- Front office Manager a répondu le 23 mars 2024
Hi Maxime, Thank you for staying with us and taking the time to share your experience.Your feedback is of great value to us.We hope to have you here again. Kind regards,

8/10 – Bien

Louis-Antoin

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Le rapport qualité prix de cet hôtel est bien. Le petit déjeuner est bon, vous pouvez avoir quelque chose de chaud et le café est gratuit. Le seul point négatif, notre chambre était petite.
Séjour de 2 nuits en février 2024
Kumud a répondu le 29 févr. 2024
Thank you for sharing your feedback with us! We're pleased to hear that you found the value for money to be good and enjoyed our breakfast offerings, including complimentary hot options and coffee. We appreciate your honesty regarding the room size, and we'll take that into consideration as we strive to improve our guests' experiences.We value your input and hope to have the opportunity to welcome you back for an even better stay in the future!"

10/10 – Excellent

Madiou

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good choice
Séjour de 3 nuits en novembre 2023
Callum -Front Desk Supervisor a répondu le 5 déc. 2023
Hi Madiou, thanks for taking the time to leave a review I'm glad your stay was a memorable one. We look forward to welcoming you again in the future!

6/10 – Acceptable

Yuki

Points faibles : Service et personnel
Location was okay and accommodations are average, but outdated. We kept a “do not disturb” sign on our door but came back to find housekeeping in our room.
Séjour de 3 nuits en octobre 2023
Kumud a répondu le 14 oct. 2023
Dear Mr.Yuki,Thank you for taking the time to share your feedback about your recent stay with us. We truly appreciate your input, as it helps us make necessary improvements.I'm sorry to hear that you found our accommodations outdated. We are continuously working on updates and renovations to enhance our guests' experience. Your comments will certainly aid us in prioritizing these efforts. About the issue with our housekeeping staff entering your room despite the 'do not disturb' sign. This is not the level of service we aim to provide, and I sincerely apologize for any inconvenience this may have caused. Your feedback is valuable to us, and we're committed to making the necessary changes to ensure a more enjoyable stay for our guests. If you decide to stay with us again, we'll make every effort to provide you with an improved experience.Thank you once again for your feedback, and we hope to have the opportunity to welcome you back in the future.

10/10 – Excellent

Laurent

Voyage en famille
Points forts : Service et personnel, état et installations de l’hébergement
Bon emplacement
Séjour de 2 nuits en septembre 2023
Callum a répondu le 1 oct. 2023
Hi Laurent, thanks for taking the time to leave a review we appreciate your feedback. I'm glad to see the location of the hotel was a particular highlight. We look forward to welcoming you again in the future!

2/10 – Terrible

Paul

Séjour de 1 nuit en septembre 2023
Milica, Duty Manager a répondu le 25 sept. 2023
Hello Paul, Thank you for staying with us and taking the time to leave a review.We are sorry to learn that you stay was not satisfactory.Should you wish to share more details, please do not hesitate to contact us directly.Kind regards

6/10 – Acceptable

Catherine

Voyage de couple, Voyage d’affaires
Points forts : Service et personnel
Emplacement excellent Propreté salle de bain 3/5
Séjour de 2 nuits en septembre 2023
Callum a répondu le 22 sept. 2023
Hi Catherine thanks for taking the time to leave a review I'm glad you enjoyed the location. Regarding our 3/5 rating concerning the bathroom rest assured your comments will be passed onto the appropriate departments.

10/10 – Excellent

Sebastien

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nous avons eu une chambre parfaite et très confortable. Mais apporter vous des bouchons car les nuits sont bruyante dans ce secteur de la ville.
Séjour de 2 nuits en septembre 2023
Milica, Duty Manager a répondu le 18 sept. 2023
Hello Sebastien, Thank you for staying with us.We value you as a guest and hope to have you here again.Kind regards

10/10 – Excellent

Marlène

Séjour de 1 nuit en août 2023
Milica, Duty Manager a répondu le 15 sept. 2023
Hello Marlene, Thank you for staying with us and taking the time to review our property.We are glad to know you enjoyed yourself and look forward to having you again.Kind regards

4/10 – Médiocre

Michel

Voyage de couple
Points forts : Service et personnel
Dirty in front of the hotel; also many junkies
Séjour de 2 nuits en août 2023
Monty a répondu le 20 août 2023
Dear Michek, Thank you for leaving us your feedback. We understand your concerns regarding the presence of homeless individuals, it is indeed an unfortunate reality that many urban areas face, but we make sure that it doesn’t effect our guests as we have our security team patrolling all the time. Our guests are our foremost priority and also is their security.Sincerely,

8/10 – Bien

Owen

Voyage de couple
Points forts : Propreté, service et personnel
L’Hôtel propre et localisé près de Yaletown, Granville Island et le Davie Village. La rue Granville est à éviter (beaucoup de mendiants), mais navigable. Beaucoup de restos variés dans le coin et la station de métro Yaletown/Roundhouse est à 6 minutes à pied.
Séjour de 3 nuits en août 2023
Callum a répondu le 10 août 2023
Hi Owen thanks for taking the time to leave a review we are glad you enjoyed the location and facilities. We hope to welcome you again!Kind Regards

10/10 – Excellent

Nazareth

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The staf werr really kind, really good service. Good location, direct in down town
Séjour de 3 nuits en juillet 2023
Callum a répondu le 22 juill. 2023
Hi Nazareth, thank you so much for your kind feedback we really enjoyed having you stay with us. We hope to see you again!

10/10 – Excellent

Joel

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Personnel extrêmement gentil et serviable. Secteur où l’itinérance est assez présente.
Séjour de 3 nuits en juillet 2023
Milica, Front Desk Supervisor a répondu le 10 juill. 2023
Dear Joel, Thankl you for staying with us.We are so happy to know that your stay was pleasent.Kind regards

8/10 – Bien

Nathalie

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Emplacement central parfait pour faire du tourisme. Seul petit bémol, beaucoup d'itinérants autour mais aucunement dérangeant.
Séjour de 2 nuits en juin 2023
Milica, Front Desk Supervisor a répondu le 30 juin 2023
Hello Nathalie, Thank you for staying with us.We appreciate the time you took to leave us a review.

2/10 – Terrible

Joannie

Points faibles : État et installations de l’hébergement
L’hôtel est entouré de bars et le stationnement y est peu pratique. La 1 ère chambre qui nous a été donnée était au 1 er étage, directement au dessus d’un bar. Le niveau de bruit était inacceptable. Je ne peux pas croire qu’on loue des chambres à ce prix directement au dessus d’un club avec si peu d’insonorisation. Expérience extrêmement décevante. Heureusement, après plaintes, nous avons été relocalisé dans une chambre un peu moins bruyante.
Séjour de 1 nuit en juin 2023
Milica, Front Desk Supervisor a répondu le 30 juin 2023
Hello Joannie, I want to take this opportunity to sincerely apologize for failing to meet your expectations during your recent stay.Yes, our hotel is cenrally located in the entertainment district and we do recognize that weekends are very busy and do get louder than normal.I am glad you were able to get a room move.We do hope for an opportunity to serve you again.

10/10 – Excellent

Erwan

Séjour de 1 nuit en juin 2023
Callum a répondu le 8 juill. 2023
Hi Erwan, thank you very much for leaving a review. We enjoyed having you!Kind Regards

8/10 – Bien

Elena

Séjour de 4 nuits en mai 2023
Milica, Front Desk Supervisor a répondu le 4 juill. 2023
Hello Elena, Thank you for staying with us and taking the time to share your experience.We hope to have you here again

4/10 – Médiocre

Renée

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Séjour de 1 nuit en juin 2023
Callum a répondu le 8 juin 2023
Dear Renee, We are sorry to see that your stay was less than satisfactory.We strive to improve our guests satisfation with each and every stay and would greatly appreciate detailed feedback. We hope you will give us an oppertunity to welcome you again!Kind Regards

8/10 – Bien

Aurélie

Voyage de couple
Points forts : Propreté
I loved the staff, they were very kind and understanding, but the bathroom wasn’t as clean as I would’ve wanted it to be. Overall, my boyfriend and I had a great time in Vancouver!
Séjour de 4 nuits en mai 2023
Mayu a répondu le 6 juin 2023
Thank you for taking the time to review your stay. We are sorry to hear that cleanliness of the bathroom didn't meet the expectation. When you have a chance to visit Vancouver again, we are more than happy to welcome you!Thank you again for staying with us.

6/10 – Acceptable

Annie-Claude

Voyage en famille
Points forts : Service et personnel
Bruyant puisqu’il est situé en plein centre-ville. La climatisation vient directement sur nous, on revient avec un mal de gorge… Et l’odeur dans la chambre est désagréable. Sinon, le personnel est courtois et serviable. Nous avons apprécié notre séjour overall.
Séjour de 2 nuits en mai 2023
Milica, Front Desk Supervisor a répondu le 1 juin 2023
Hello Annie, Thank you for choosing Quality Inn and Suites for your recent stay.We are glad to hear that it was an overall pleasent experience.We hope to see you here again.Kind regards,

2/10 – Terrible

Magali

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Très très bruyant, aucun stationnement et aide lorsqu’on arrive pour trouver un stationnement.
Séjour de 1 nuit en avril 2023
Milica Front Desk Supervisor a répondu le 24 avr. 2023
Hello Magali, I am so sorry about the level of noise you experienced during your stay.As you probably already know, we are located in the entertainment district of Downtown Vancouver and the weekends are very busy around here.Kind regards,

2/10 – Terrible

Josée Anne

Voyage d’affaires
Points faibles : Service et personnel
Personnel et Direction pas du tout accommodants.
Séjour de 1 nuit en avril 2023
Milica Front Desk Supervisor a répondu le 14 avr. 2023
Hello Josee Anne, I am deeply sorry about the flight cancellations you experienced on the way to the hotel.Unfortunately, due to the cancellation policy, the hotel was not able to issue a refund.Regards,

6/10 – Acceptable

Guylaine

Points forts : Service et personnel, commodités et état et installations de l’hébergement.
I stayed an extra night because it was quiet, because the comfy of the bed, the location, felt safe. But tonight i hear the booms and beats of loud musuc and its 2 :15 and still going. I cant sleep. No fun
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Michelle

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything turned out great. Lots of quick food places to eat, not Tim’s& mcds only. Homeless situation not that bad. Parking $35, hot breakfast included was great:)
Séjour de 1 nuit en mars 2024
Kumud a répondu le 26 mars 2024
That's fantastic to hear! It sounds like you had a wonderful experience with plenty of food options beyond the typical fast-food chains. It's also great to hear that the homeless situation wasn't as severe, and the amenities like parking and a hot breakfast were appreciated. Your satisfaction is our priority, and we're delighted that you enjoyed your stay! Thankyou for your feedback

6/10 – Acceptable

Sarah

Voyage en famille
Points forts : Service et personnel, commodités
The hotel worked well for my family when we attended a Whitecaps game and shopped. Only thing I will say though, is that when walking on the carpet and bathroom floor it feels sticky.
Séjour de 2 nuits en mars 2024

4/10 – Médiocre

JUILLIANA LOUISE

Voyage en famille
Points faibles : Commodités, état et installations de l’hébergement
The hotel is outdated and the rooms are quite small than what you expect. There is a loud noise every night because of the bar just on the main floor. We had to request ear plugs to be able to sleep. The parking is such a hassle because of limited space.
Séjour de 2 nuits en mars 2024

6/10 – Acceptable

Lita

Voyage de couple
The area was noisy, some night clubs around the property. Limited choice of breakfast
Séjour de 2 nuits en mars 2024

8/10 – Bien

KAORU

thx
Séjour de 4 nuits en mars 2024
Mukul- Front Office Manager a répondu le 25 mars 2024
Hi KAORU,Thank you for staying with us and taking the time to review us.Your feedback is of great value to us. We hope to have you here again. Kind regards,

8/10 – Bien

kanae

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
バス停が近くバスの本数も多いのでとても便利でした。時差ボケもあり夜中の2時過ぎまでクラブかバーかの重低音が響き初日は眠れませんでした。とはいえ自室のテレビの音よりは小さいくらいなので気にならない人も多いと思います。
Séjour de 3 nuits en mars 2024
kumud a répondu le 24 mars 2024
Thank you for sharing your feedback with us.

2/10 – Terrible

Harsimran

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
very bad not provide water
Séjour de 2 nuits en mars 2024
KUMUD a répondu le 24 mars 2024
Please note that we have a water station conveniently located near the front desk. Additionally, if you require bottled water, we are more than happy to provide two bottles upon request. Each floor also features a vending machine for your convenience.

6/10 – Acceptable

Jenny

Voyage de couple
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Desperation only
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Sierra

Points forts : Propreté, service et personnel
Séjour de 1 nuit en mars 2024
JL a répondu le 22 mars 2024
Hello Sierra,Thank you for your such of good review.Have a great day!

8/10 – Bien

Daniel

Points forts : Propreté, service et personnel
Séjour de 2 nuits en mars 2024
Mukul- Front Office Manager a répondu le 20 mars 2024
Hi Daniel,Thank you for staying with us and taking the time to review us.Your feedback is of great value to us.We hope to have you here again. Kind regards

6/10 – Acceptable

Antonella

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great breakfast.
Séjour de 3 nuits en mars 2024
Mukul- Front Office Manager a répondu le 19 mars 2024
Hi Antonella,Thank you for staying with us and taking the time to share your experience. I am glad you loved the breakfast. Your feedback is of great value to us.We hope to have you here again. Kind regards,

10/10 – Excellent

Carlos

Ok
Séjour de 3 nuits en mars 2024
kumud a répondu le 18 mars 2024
We're thrilled to hear that you enjoyed your experience and that we met your expectations.We look forward to welcoming you back soon!

10/10 – Excellent

Fariba

Points forts : Propreté
Séjour de 1 nuit en mars 2024
Mukul- Front Office Manager a répondu le 19 mars 2024
Hi Fariba,Thank you for staying with us and taking the time to share your experience.Your feedback is of great value to us.We hope to have you here again. Kind regards,

8/10 – Bien

Treesha

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Love the location, really close to the spots we were eyeing to go to!
Séjour de 2 nuits en mars 2024
Mukul-Front Office Manager a répondu le 17 mars 2024
Hi Treesha,,Thank you for staying with us and taking the time to share your experience.Your feedback is of great value to us.We hope to have you here again. Kind regards,

10/10 – Excellent

Elizabeth

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Enjoyed our stay. Great location to get around the city close to shops and restaurants.
Séjour de 3 nuits en février 2024
Mukul- Front Office Manager a répondu le 16 mars 2024
Hi Elizabeth,Thank you for staying with us and taking the time to share your experience.Your feedback is of great value to us.We hope to have you here again. Kind regards,

8/10 – Bien

Peterlain

Points forts : Propreté
Points faibles : Service et personnel
The staff I encountered was not that efficient and friendly.
Séjour de 2 nuits en mars 2024
Mukul- front Office Manager a répondu le 16 mars 2024
Hi Peterlain,Thank you for staying with us and taking the time to share your experience.Your feedback is of great value to us.We hope to have you here again. Kind regards,

8/10 – Bien

todd

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel
The charge for parking was too much
Séjour de 3 nuits en mars 2024
JL a répondu le 13 mars 2024
Dear Todd, Thank you for taking the time to complete online survey regarding your recent stay. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our parking fee.However, we considered 35 per night is not too expensive with a 24 hours security officer and free valet parking. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.

8/10 – Bien

Ricardo, merida

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Mukul- Front Office Manager a répondu le 16 mars 2024
Hi Ricardo-Thank you for staying with us and taking the time to share your experience.Your feedback is of great value to us.We hope to have you here again. Kind regards,

10/10 – Excellent

Bradley Alan

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The purpose of the trip was to explore the city. It had parking for the car and I was also able to walk the central part of the city from the hotel. Great to have gym day passes. Close to aquatic center to swim. And, many restaurants walking distance.
Séjour de 6 nuits en février 2024
JL a répondu le 13 mars 2024
Hello Bradley,Thank you for your such a positive feedback!Looking forward to seeing you soon again.Have a great day!Front Desk

6/10 – Acceptable

Mark

Voyage de couple
Points forts : Propreté
Property and hallways are outdated and not aging well. The rooms are not bad and pretty modern. The showers go from hot to cold often without touching the shower valve. During the nights it’s noisy as there is a club nearby and club patrons can be loud and rowdy.
Séjour de 3 nuits en mars 2024
Mukul- Front office Manager a répondu le 16 mars 2024
Hi Mark, We appreciate you sharing your experience with us. The property is almost a century old, and as part of our management, we prioritize the safety and comfort of guests, doing everything in our ability to exceed their expectations. I saw that there has been feedback on the weekend noise from the city. We apologize, but as the hotel is located in the heart of the city's entertainment district and has clubs on both sides that are open on weekends, we make every effort to assign rooms to guests who won't be as bothered by the noise. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Regards,

8/10 – Bien

Ma. Levita

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Our overall experience is very good. The staff are approachable and accommodating.
Séjour de 1 nuit en mars 2024
Mukul, Front Office Manager a répondu le 11 mars 2024
Hi Ma. Levita,Thank you for staying with us and taking the time to share your experience.Your feedback is of great value to us.We hope to have you here again. Kind regards,

8/10 – Bien

Maxime

Voyage d’affaires
Points forts : Propreté, service et personnel et commodités.
The area has a lot of drug users and homeless people so it makes you feel a little unsafe at times
Séjour de 3 nuits en mars 2024

8/10 – Bien

Katharine

Voyage en famille
Really loud with the bar next door and the breakfast had no coffee, ketchup and minimal water available. Bacon was extremely undercooked
Séjour de 1 nuit en mars 2024
Kumud a répondu le 9 mars 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced at Morrisey. Your feedback is valuable to us.

10/10 – Excellent

Nicole

Points forts : État et installations de l’hébergement
Séjour de 1 nuit en mars 2024
Mukul, Front Office Manager a répondu le 11 mars 2024
Hi Nicole,Thank you for staying with us and taking the time to share your experience.Your feedback is of great value to us.We hope to have you here again. Kind regards,

10/10 – Excellent

Casey

Séjour de 1 nuit en mars 2024

8/10 – Bien

Philippe

Séjour de 1 nuit en mars 2024

6/10 – Acceptable

Ingrid

Points forts : Service et personnel
La ubicación no colabora, el desayuno es demasiado limitado, no dan bebidas, ni frutas ni cereal
Séjour de 2 nuits en mars 2024
Kumud a répondu le 9 mars 2024
Gracias por brindarnos sus comentarios sobre su experiencia con nosotros. Realmente apreciamos sus comentarios y nos disculpamos por cualquier inconveniente causado por la ubicación y las limitaciones en el desayuno en Morrisey. nos dirigiremos a ellos