Ratings based on 286 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom California

Very nice location, excellent value

Posted 15-May-2015
We stayed in this hotel before. Like before, it offers excellent value, friendly staffs, excellent proximity to eateries, free shuttle to airport, etc.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom victoria bc

Such a great stay

Posted 12-May-2015
We arrived early just to drop off our bag for the day and the very friendly and courteous staff checked us in right away - 4 hours early! The room was very clean, comfortable, and well laid out, as well as gorgeous. Even though the hotel is near the airport we were surprised that we could hardly hear the planes. The hotel is about a 5 minute walk from the SkyTrain and you can be in downtown Vancouver in 20 minutes. Checkout was fast and easy too. We would definitely stay again!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Burbank, CA

Clean

Posted 12-May-2015
Pros: Great on-time shuttle to and from YVR airport.
Cons: Pool and hot tub would have been nice....
Location: Convenient to YVR with great shuttle service.
We stayed in this hotel after completing a cruise in Vancouver. It was clean, fresh and comfortable.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom 埼玉県

リッチに、安心して過ごせるホテルでした。

Posted 10-May-2015
Pros: ロビーも落ち着いた雰囲気があり、エレベーターやフロア毎のセキュリティ設備も徹底しており、安心して利用することができました。
Cons: シャワーのお湯の出し方がわからず、手間取りましたが、清潔感があり、シャンプーやコンディショナー、ボディソープなどの設備も良かったです。 朝食できるレストランは、値段の割にメニューが貧相な感じがしました。
Location: 駅に近く、グランビルアイランド、ギャスタウン、カピラのつり橋など観光するのに、とても便利でした。
旅行中、快適に過ごすことができました。 周りのロケーションは今一でしたが、周辺には中華レストランを中心にたくさんあり、また駅にも徒歩で行くことができ、とても便利でした。
4 out of 5
Recommended
for Everyone
by A verified travellerfrom SF

great location

Posted 3-May-2015
hotel recently remodeled, so facility is like new. Alexandria St, the street the hotel faces, is famous for its Asian eateries. Walking distance to Skytrain makes it easy to go to downtown Vancouver. this hotel also has complimentary shuttle service to airport. Room is big and bed are comfy.
5 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Milton, Ontario

Great quality for the price.

Posted 31-Mar-2015
Pros: everything
Cons: nothing
Location: Mall is just behind the hotel and several restaurants just in front
Just spent one night at the hotel but it was everything I wanted. It had the look of a boutique hotel with good food in the lobby restaurant/dining room....cheesecake was to die for. The bed was the usual Sheraton comfort and the bathroom was elegant. When I needed a cab, they had it there for me within minutes. Staff was extremely helpful and courteous.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Prince George, B.C.

Excellent service

Posted 27-Feb-2015
Pros: Friendly staff, good security, and free shuttle service to and from the airport
Location: Great proximity to the airport, one block from the skytrain, and two large shopping malls within 15 minutes walking distance
We arrived very late in the evening and the front desk staff was courteous and quickly provided us with a clean, updated room, with very comfortable beds. In the morning, we had breakfast in the hotel. The food was a little on the expensive side but it was really good. Our waiter, Guy, was friendly and went out of his way to provide us with information about the skytrain and surrounding area, and even offered to get us umbrellas while we were walking around during the day because he heard the forecast was for rain later in the day. Our flight did not leave until later that evening, and it was no problem for the hotel to keep our bags and arrange a shuttle to the airport free of charge. We enjoyed our stay and would stay there again as the price was good for the quality.
4 out of 5
Recommended
for Personal Event
by Julinfrom Shanghai, China

Fee concerns

Posted 19-Feb-2015 on Hotels.com
Just a small compliant. While Sheraton YVR did not charge fee for parking and luggage storage, don't understand why a 4-point, which in a lower category charges fees.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice staff, clean with reasonable price.

Posted 18-Feb-2015
Nice staff, hotel is clean, price is very reasonable.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Prince George.

Nice hotel. Short walk to sky train. Affordable.

Posted 12-Feb-2015
Nice Hotel. A bathtub would have been nice, rather than just the shower. Breakfast buffet was overpriced.