Ratings based on 188 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travellerfrom china

this hotel is no refundable and changeable .

Posted 15-Nov-2014
Pros: i don't like the hotel .
Cons: we would like to pay more for the exchangeable or refundable
so this hotel is no good for the business man .we can't make the trip and the hotel let me to lost all the money .other hotel they can give us the credit
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice and clean

Posted 13-Nov-2014
Cons: Need a functional fridge
We enjoyed our stay there. Staff were friendly. Room was clean.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Edmonton, Alberta

comments on my stay in the hotel

Posted 12-Oct-2014
Pros: - great location - friendly staff - clean hotel -shuttle to and from airport - Good fitness room - coffee in the morning, to provide longer
Location: - Lot of restaurants, close to the casino - near the mall -close to sky train, go anywhere - close to the US border
It's been a great experience to stay in the hotel which is close to the airport and other restaurants , mall and the sky train stations. The staff are friendly and helpful. the hotel is clean and condition is excellent. The fitness room is well equipped with all types of equipments. The check out time at 12:00 pm is great. We enjoyed our stay in the hotel very much. The shuttle is great as well. If the rate is lowered a bit, it would be excellent. They should provide the government rate or and AMA or BCMA rate.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Victoria, BC

Great stopover

Posted 7-Oct-2014
Pros: Rooms were renovated and bed was amazing. Inside the hotel very quiet.
Location: Very close to both the highway, Richmond Centre, and 25 minutes from downtown Vancouver. Starbucks 2 minutes away. Costco about 5 minutes; YVR 5 mins.
I only spent a night at the hotel. Front desk staff were very good and got me set up right away when I said I was tired from traveling. The room seemed to be recently renovated, and the bed was very comfortable. There was a bit of airplane noise outside (hotel is right next to a landing path) the room so if you are a really light sleeper, might be a good idea to put in ear plugs. I wouldn't be surprised if they were available downstairs. I have a white noise app on my phone and fell asleep and was not woken up. Overall, a very good hotel for the price and I will stay there again.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Arkansas

Nice Hotel; Area Not So Nice

Posted 30-Sep-2014
Pros: Staff was polite. Nice hotel.
Cons: Other than moving it, I can't think of anything.
Location: Nothing worthwhile nearby.
The hotel was fine for a one-night stay before an early flight out of YVR. But I wouldn't want to stay here for any length of time. Area around the hotel made me uneasy.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom San Pablo, CA

Our stay at the Four Points was very good.

Posted 28-Sep-2014
Pros: The front desk check-in an service and the person who provided it as well as the comfortable bed, clean room and friendly staff.
Cons: Towels in room.
Location: Was not there enough time to answer this question.
Our bed was so comfortable, we didn't want to leave it. However, the bath towels were hard and very old. My only suggestion is that thicker soft towels be used....... The buffet was average. However, the waitresses and waiter very very accommodating and friendly. We were provided with excellent service by Lisa, Monica and Harvey.
5 out of 5
Recommended
for Everyone
by A verified traveller

Business trip

Posted 23-Sep-2014
Everything was excellent as my previous stay, only complaint I would have is that there was a smell on the second floor of garbage. It was seem to immediately
5 out of 5
Recommended
for Everyone
by A verified travellerfrom fs

Clean, friendly hotel with airport shuttle.

Posted 23-Sep-2014
Super friendly and helpful staff. Pristine hotel and super comfortable bed.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom d

Ok

Posted 17-Sep-2014
Too quick to review. In at 11. Out at 3aso no time to. Really no
4 out of 5
Recommended
for Everyone
by A verified traveller

nice hotel close to airport

Posted 17-Sep-2014
good location was able to catch a bus from the metro line so shorter walk. Hotel was nice but weird high pitched noise all night on the 6 th floor. Good shuttle to the airport