Ratings based on 214 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom IA

The hotel contained up-to-date features

Posted 11-Dec-2014
Pros: modern room
The traffic was a delay in getting to the hotel, but not the fault of the hotel. Nice hotel with up-to-date room features. Great place.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Ottawa

overnight following 2 week family stay ..

Posted 5-Dec-2014
Pros: close to airport, airport shuttle. very comfortable bed; Irene front desk staff very helpful changed room from shower to bath
Clean comfortable room. Considerate front desk staff. Changed rooms without hassle
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Burlington,Ontario Canada

Fabulous experience in Richmond B.C.

Posted 4-Dec-2014
Pros: Very clean and the staff is very friendly.
Location: Downtown is so close where all the attractions are located.
Easy access to the SkyTrain to downtown for sightseeing and shopping. Day pass for getting off and on the train for numerous stops throughout the day at a reasonable rate per person. Mall situated across the street. There is no need to rent a car and pay for parking. The staff is very helpful and friendly.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Courtenay, BC

Comfortable night sleep

Posted 29-Nov-2014
After travelling all day, it was nice to be greeted by friendly staff. The room was inviting and clean. After a really good sleep in the comfy bed, the shower was a welcome treat. Lots of room and good water pressure. Only down side was after sleeping in, breakfast wasn't available at 10:45 am. We had to eat at the airport. Other than that, great stay.
1 out of 5
by A verified travellerfrom china

this hotel is no refundable and changeable .

Posted 15-Nov-2014
Pros: i don't like the hotel .
Cons: we would like to pay more for the exchangeable or refundable
so this hotel is no good for the business man .we can't make the trip and the hotel let me to lost all the money .other hotel they can give us the credit
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice and clean

Posted 13-Nov-2014
Cons: Need a functional fridge
We enjoyed our stay there. Staff were friendly. Room was clean.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Edmonton, Alberta

comments on my stay in the hotel

Posted 12-Oct-2014
Pros: - great location - friendly staff - clean hotel -shuttle to and from airport - Good fitness room - coffee in the morning, to provide longer
Location: - Lot of restaurants, close to the casino - near the mall -close to sky train, go anywhere - close to the US border
It's been a great experience to stay in the hotel which is close to the airport and other restaurants , mall and the sky train stations. The staff are friendly and helpful. the hotel is clean and condition is excellent. The fitness room is well equipped with all types of equipments. The check out time at 12:00 pm is great. We enjoyed our stay in the hotel very much. The shuttle is great as well. If the rate is lowered a bit, it would be excellent. They should provide the government rate or and AMA or BCMA rate.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Hong Kong

Close to Skytrain station.

Posted 11-Oct-2014
Nice and reasonable price hotel, close to Landsdowne shopping center and Skytrain station.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Victoria, BC

Great stopover

Posted 7-Oct-2014
Pros: Rooms were renovated and bed was amazing. Inside the hotel very quiet.
Location: Very close to both the highway, Richmond Centre, and 25 minutes from downtown Vancouver. Starbucks 2 minutes away. Costco about 5 minutes; YVR 5 mins.
I only spent a night at the hotel. Front desk staff were very good and got me set up right away when I said I was tired from traveling. The room seemed to be recently renovated, and the bed was very comfortable. There was a bit of airplane noise outside (hotel is right next to a landing path) the room so if you are a really light sleeper, might be a good idea to put in ear plugs. I wouldn't be surprised if they were available downstairs. I have a white noise app on my phone and fell asleep and was not woken up. Overall, a very good hotel for the price and I will stay there again.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Arkansas

Nice Hotel; Area Not So Nice

Posted 30-Sep-2014
Pros: Staff was polite. Nice hotel.
Cons: Other than moving it, I can't think of anything.
Location: Nothing worthwhile nearby.
The hotel was fine for a one-night stay before an early flight out of YVR. But I wouldn't want to stay here for any length of time. Area around the hotel made me uneasy.