Thank you for leaving feedback regarding your most recent stay. We do apologize for the inconvenience the ongoing renovation has caused during your stay with us. We do hope you will visit us after the remodel.Thank you!

Thank you for your feedback!

Hello Zena! I am so glad you had the opportunity to work with our staff! We do hope to see you again soon! Thank you!

Hello Paula, Thank you for your feedback regarding your most recent visit. I do apologize for the inconvenience of the ongoing renovation. We are equally looking forward to the finished product of the renovation and hope you will join us again after the renovation has been completed.Thank you!

Thank you for your feedback!

Hello Bernadette! Thank you for your feedback and do apologize for the inconvenience the ongoing renovation has caused. We do hope you will join us after the renovation has been completed to enjoy the full splendor of the hotel.Thank you!

Hello John, Thank you for leaving feedback regarding your most recent stay! I am so glad you had the opportunity to work with Renee! We do apologize for the inconvenience the ongoing renovation has caused and hope you will join us again in the future! Thank you!

Hello Marcos, We do apologize for the inconvenience of the ongoing renovation. We are actively working to expedite our ongoing renovation which will be addressing the furniture issues within the room. We do hope to see you again after the full renovation! Thank you!

Thank you for your feedback!

Thank you for your feedback!

Hello Ryan, Thank you for taking the time to leave feedback regarding your stay at our location. We do apologize for the ongoing renovation and do thank you for your Patience while we continue with the renovation process. As the renovation process is very lengthy and fluid, we have provided this information to all of our booking platforms. It does appear the renovation disclosure and dates have been added to this particular platform. Thank you!

Good Morning Alex, We do apologize for the miscommunication you experienced during your stay. We currently do have our pool and spa down for renovation as listed on the booking platform. We do hope you will join us again after our full hotel renovation! Thank you!

Thank you Sara for your feedback, I do apologize we did not meet your expectations and hope you will try us again after the remodel.

Thank you for your feedback!

Thank you for your feedback!

Thank you for your feedback!

Hello Russell, Thank you for your most recent feedback regarding your stay! I am so glad you had the opportunity to work with our wonderful team! I do apologize for the inconvenience the ongoing renovation has caused during your stay! We do hope to continue to expedite the process in the coming months!I do hope you will stay with us again! Thank you!

Hello! Thank you for taking the time to leave feedback regarding your most recent stay at our location! I do apologize for the situation that was encountered upon arrival. We do take safety very seriously at our location. As we had severe snow and ice storm warnings out for several days we were unable to run the shuttle as our schedule. Unfortunately we were unable to guarantee the shuttle services in this instance until travel conditions were determined safe for our staff and guests.

Hello Lisa, Thank you for leaving your feedback regarding your stay! I do apologize the elevator went down during your stay and completely understand how frustrating that can be! Please know; we were diligently working with the appropriate electricians and elevator technicians to remedy the situation as quickly as possible. We did try to schedule additional staff during the peak times to assist any guests with help as needed. We do apologize for any inconvenience and thank you for your patience and understanding,

Hello John, Thank you for taking the time to leave feedback regarding your most recent stay at our location. I do apologize for the lack of menu items available. While we do try to plan for any unexpected events, the most recent snow and ice storm did stop most incoming deliveries to not only hotels; but most surrounding grocery stores. We do apologize for the inconvenience and hope you will give us another try after our full hotel remodel. Thank you!

Thank you for your feedback!

Thank you for your feedback!

Thank you for your feedback!

Thank you for your feedback!

Hello, Thank you for sharing your feedback regarding your most recent stay at our location. I do apologize your stay was any less than exceptional. I do hope you will see us again after the full hotel renovation to experience our exceptional service along with our new room and hotel design.

Thank you for your feedback!

Good Morning! Thank you for your feedback regarding your most recent stay. I do apologize for your experience at our location and will be sure to bring this up with our housekeeping team during our next staff meeting. We do hope you will come see us again after the renovation has been completed. Thank you!

Good Morning John, I do apologize for the confusion regarding the breakfast prices. We do try to keep our guests informed of the breakfast charges through the online platforms and during the check in process. We do apologize that we fell short of that expectation in this instance. We do hope we will see you again! Thank you!

Thank you for your feedback!

Good Morning Sarah, Thank you for taking the time to leave us feedback regarding your stay! We do thank you kindly for your patience and understanding as we continue through our remodel. I will be sure to pass your kind words onto our staff. We do hope to see you again soon! Thank you!

Good Morning Taylor! We do thank you for your kind words and hope to see you again soon! Thank you!

Good Morning, Thank you for your feedback regarding your recent stay with us! We do appreciate taking the time to let us know! We do apologize for the inconvenience the ongoing renovation has caused and do hope you will join us once the renovation has been completed! Thank you!

Thank you for your feedback!

Good Morning Jeanna, I will be sure to pass on your kind words to our staff! We do hope you will stay with us again soon!Thank you!

Good Morning! Rest assured we are addressing this in our renovation and looking forward to our room designs soon!Thank you!

Hello Ed, We do thank you for the feedback regarding your experience during your most recent stay. I do apologize for the inconvenience of the elevator going out of service the date of your stay; we were just as surprised as our guests when the elevator started to experience issues. We are very thankful to the service technicians that were able to respond early the next morning to our service requests. We do thank you for your patience and understanding for this unforeseen circumstance.

Good Morning Nina, I have reviewed the notes fully regarding your concern over our ongoing renovation. While I understand your frustrations at the condition of the rooms while undergoing the renovation, we do our best to remain transparent with the renovation status in addition to rolling a considerable renovation discount to reflect the current situation running much lower than the other Hilton's in our immediate area. I do apologize you are unhappy with the result and wish you the best of luck in the future.

Thank you for your feedback!

Good Morning, Thank you for your recent stay with us and for sharing your feedback. We apologize for any inconvenience you experience due to the ongoing renovation. Our team has made considerable efforts to communicate the renovation through various channels, including signage at the front desk, online updates and Hilton approved room designs displayed in the lobby.We regret that this information was not adequately conveyed to you before your arrival. We realize the inconvenience the ongoing renovation poses to your stay and already apply a renovation discount to your rate to reflect the current situation. Please know that we continuously strive to enhance our communication efforts to ensure all our guests are well-informed.We hope you consider staying with us again in the future, once our renovations are complete, to experience the full splendor of our refreshed hotel.Thank you,

Thank you for your feedback!

Thank you for your feedback!

Thank you for your feedback!

Hello Bethany! Thank you for your feedback, I am so glad you had the opportunity with our Front Desk Manager, Renee; she is a true gem! In regards to the renovation; rest assured; our team is working diligently on renovations. It is a very l lengthy process; but we are nearing our approval phase and hope to all of our hard work and efforts soon forthcoming! We do hope you will visit us after the renovation has been completed! Thank you!

Thank you for your feedback!

Good Morning James, I do apologize for the inconvenience you experienced with one of the in-house teams. We do thank you for bringing this to our attention and will be sure to go over policies and procedures when it comes to individual teams who have made reservations at our location. Thank you.

HelloThank you for your recent stay with us and for sharing your feedback. We apologize for any inconvenience you experience due to the ongoing renovation. Our team has made considerable efforts to communicate the renovation through various channels, including the framed, bolded, 12 pt. font letter at the front desk, online updates and Hilton approved room designs displayed in the lobby.We regret that this information was not adequately conveyed to you before your arrival. We realize the inconvenience the ongoing renovation poses to your stay and already apply a renovation discount to your rate to reflect the current situation. Please know that we continuously strive to enhance our communication efforts to ensure all our guests are well-informed.We hope you consider staying with us again in the future, once our renovations are complete, to experience the full splendor of our refreshed hotel.Thank you,

Thank you for your feedback!

Hello Jill, Thank you for taking the time to leave feedback regarding your stay at our location. I do apologize our wifi was not working properly for you. Thank you for bringing this to our attention as we had no idea you were experiencing any issues. In regards to your credit card; I am so sorry that happened to you! I do assure you that our transfer of digital information is safe and secure; operating on a secluded network that is closely monitored and protected. We have gone the extra mile to remain PCI compliant and ensure the protections of the digital transfer process. We do wish you the best of luck. Thank you!

Good Morning Sarina! Thank you for your kindness! I will be sure to share this with our staff! Thank you!

Thank you for your feedback!